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1. EIGHT REASONS WHY ETAPESTRY IS
THE RIGHT DONOR DATABASE FOR
YOUR NONPROFIT
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Teleconference information:
Call-in toll-free number: 1-866-4106539 (US)
Call-in number: 1-660-4225471 (US)
Conference Code: 364 005 6
7/10/2012 1
2. AGENDA
8 Reasons
why Who we
Nonprofit Solution in
eTapestry have Q&A
challenges action
is a fit for helped
you
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3. HOUSEKEEPING!
• Please mute your phone while listening. Only unmute when laughing at
my jokes
• Please do not put the call on hold – hang up and call back to eliminate
hold music playing during the session
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• Hit the F5 key to put the window into full-screen mode
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4. QUESTIONS ALONG THE WAY?
Please feel free to type your question into the Q&A chat box:
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5. DO THESE QUESTIONS SOUND FAMILIAR?
• I want my investments to be in my
mission. How can I justify purchasing
fundraising software?
• How can I make personal connections
with donors and prospects when I have
a small staff and a crazy schedule?
• How do I build trust and transparency
with my board and my supporters?
• How do I leverage technology to stay
connected and appeal to new donors?
• How can I get better insight into my
fundraising performance?
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6. 1 EASILY MANAGE ALL INTERACTIONS IN ONE PLACE
Constituent
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7. 2 MANAGE & TRACK RELATIONSHIPS WITH YOUR
DONORS, MEMBERS & VOLUNTEERS
• Easily manage and cultivate your
supporters
Members
• Increase engagement and
responsiveness by leveraging a
holistic view of your supporter
base Donors
• Acquire and retain more
Volunteers
supporters thanks to the ability to
spend less time focusing on data
and more time focusing on your
mission
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9. 3 QUICKLY CREATE AND SEND PERSONALIZED
COMMUNICATIONS AND ACKNOWLEDGEMENTS
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10. 4 KEEP YOURSELF AND KEY STAKEHOLDERS UP-TO-
DATE WITH ZERO-CLICK DASHBOARDS AND REPORTS
Easily answer questions like…
• What's the percentage of donors
that are renewing their support
from one year to the next?
• Which donors give gifts in
multiple and/or consecutive years
– or months?
• Who are the best prospects for
major gifts?
• How do my giving results
compare from one time frame to
another?
• How many donors lapsed,
upgraded, downgraded, or were
new in a certain time frame?
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11. REPORTING
Multiple output
options
Scheduled and
delivered to yourself
or anyone
Strategic & focused
to help you build
relationships and
donor loyalty
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12. 5 RAISE MORE MONEY WITH BUILT-IN EMAIL AND
ONLINE FUNDRAISING TOOLS
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13. 6 EASILY ACCESS YOUR DATA FROM ANYWHERE
ANYTIME FROM YOUR MOBILE DEVICE
Office Home
• Avoid embarrassing
mistakes when with your
donors
• One touch access to
recent giving history,
Road Airport
donor information,
photos, etc.
• Increase efficiency
Multiple Board • Stay informed even
offices meetings when you are on the road
with real-time dashboards
and reports
Anywhere!! PDA’s
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14. 7 SAVE TIME AND KEEP YOUR DONORS CONFIDENT
KNOWING YOUR DATA IS SAFE AND SECURE
•Encrypted data
• PCI Compliant
•SAS 70 Compliant
•Multiple Hosting Sites
•Redundant equipment
•Automatic backups
•Automatic updates
•Uptime Statistics
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15. READY TO SEE THE SOLUTION IN
ACTION?
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16. 8 SAVE MONEY WITH COST EFFECTIVE MONTHLY
SUBSCRIPTION PRICING AND NO UPFRONT COSTS
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17. CASE STUDY: SCHOOL ON WHEELS
300,000 School on
500% raised Wheels’
increase in online in success
new donors one month with
eTapestry!
“eTapestry has enabled us to engage board members in the fundraising
process, keep valuable information about donors in one place, and be
much more proactive about retaining and even upgrading donors. Every
year we use the database more and more and we are thrilled with how
easy it is to use.”
Janet Hiatt, Vice President of Development
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18. CASE STUDY: HAITIAN CHRISTIAN OUTREACH
$200,000 Immediate Haitian
raised in relief for the Christian
online victims of Outreach
fundraising Haiti success with
eTapestry!
After the devastating earthquake of 2010 hit Haiti, Mac
Burberry, the organization’s executive director, updated
his personal fundraising page and then, through
integration with the database and Advanced Email, he
was able to send effective communication to more than
2,000 constituents about the need for support.
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19. YOUR TECHNOLOGY PARTNER
• Blackbaud has the world’s largest nonprofit customer base
- 26,000 + organizations
- 7000 + organizations using eTapestry
• eTapestry was the first on-demand fundraising software delivered over
the Internet, giving users’ access from any location and a solution that
is automatically backed-up, maintained and updated
• Customer retention rate of 98%
• Ever-evolving product line to meet changing needs, $45 million
invested in R&D in 2010, limited exposure to risk due to Blackbaud’s
stability NASDAQ: BLKB, financially stable and growing
• 29+ years experience focused on nonprofit community & philanthropy
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20. SUPPORT
Online Instant
Email Telephone
Help Messaging
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21. LET’S RECAP! ETAPESTRY IS…
A fully integrated suite of fundraising tools
Cost efficient
Simple to activate
Easy to learn and use
Accessible from anywhere
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22. WHAT’S NEXT? WORKING WITH ETAPESTRY…
• We’ll discuss your unique needs
1
• We’ll provide a personalized demonstration
2
• We provide a solution proposal
3
• We’ll help you with every step of
4 implementation
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24. T H A N K Y O U F O R PA R T I C I PAT I N G !
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Notas del editor
TITLE SLIDE.
You must differentiate your organization from others with a similar mission and provide an emotional experience for donors. How can we stand out from the crowd and make a personal connection with our donors? What about the social aspect of fundraising? Friends influence friends all the time and if they trust the community, they will extend their trust to you. How do I build trust and transparency? Your donors expect the latest technologies and innovations as a way to connect with you. How do we leverage the latest technology to stay connected and appeal to new donors? Engagement with your donors will be critical to differentiation. It’s not enough to ask for a donation and send an email explaining your mission. How do I engage with my existing and potential donors and excel in 2011?
eTapestry allows you to connect with you donors, members and volunteers through multichannel marketing keeping the constituent at the center/heart of the database. Tracking all correspondences back to the donor record / “journal” providing the best donor experience possible.
School on Wheels replaced their spreadsheets with eTapestry and saw immediate results that speak for themselves:The ChallengeSchool on Wheels used Microsoft Excel® spreadsheets to manage its data, but staff could not query for mailings to board members, corporations, foundations, etc. Further compounding the problem was the fact that different spreadsheets were kept across the organization and there was no visibility into the data, its accuracy, or the overall well-being of School on Wheels.The SolutionMore than five years ago, a board member introduced the organization to eTapestry, and as a small organization, School on Wheels began using the free “under 500” database (the very first offering in the eTapestry family). Since then, the organization’s database has grown to 2,500 records and staff now use eTapestry’seCommerce, Web 2.0, and Executive Reports modules.The ResultsStaff recently completed a successful online fundraising campaign, raising $30,000 in just one month! They also used the solution to process auction items at the organization’s recent gala, which raised more than $40,000. (For this event, staff used Web 2.0 to manage online giving, which was a huge success.)“Every year we use the database more and more,” said Janet Hiatt, vice president of development. “It’s so user-friendly, and ‘instant message’ support is so convenient - the chat feature makes it so easy to contact the support team when we need to.”School on Wheels staff have built stronger relationships with donors and better engaged board members with eTapestry. Executive Reports has been especially useful; board members can personally call, write, or email donors to thank them for their gifts. Plus, staff can update the records with information about why each donor supports School on Wheels, how they got involved, and more, and they can quickly identify donors who have lapsed or downgraded so that the board can ask for their continued support. They say it’s a great way to engage board members in the fundraising process and keep valuable information about donors in one place, all while retaining and even upgrading donors.
Our missionBlackbaud is the leading global providerof software and services designed specifically for nonprofit organizations, enabling them to improve operational efficiency, build strong relationships, and raise more money to support their missions
Now that you know all about the tools that can help you succeed in your fundraising efforts we have award winning support specialist that can answer any of the questions you may have while utilizing all these tools. Not to mention for your convenience we have several ways to contact your customer support representative.
