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STRATEGY
CREATING A ROADMAP
FOR MARKETING SUCCESS
“The essence of strategy is
choosing what not to do.”
- Michael E. Porter
This is how
many fast-
growing
companies do
marketing
Or like this….
FAST-GROWING
COMPANIES
LEAP
OVER STRATEGY
ROCKETSHIPS: SALES OUTSTRIP MARKETING
FULL STEAM AHEAD
LET’S MAKE MARKETING HAPPEN NOW
STRATEGY? WHAT’S STRATEGY?
WHAT’S YOUR
STRATEGIC PLAN?
(DOES IT LIVE ANYWHERE?)
WHAT IS A
MARKETING
STRATEGY?
IT’S A ROADMAP
WHAT
WHEN
WHO
Minimizes Surprises
Encourages Buy-
In
MARKETING STRATEGY CIRCLE
02
05
01
04
03
06
07
Measure/Optimize
Measure how marketing is performing
against KPIs and benchmarks. Then,
optimize to improve results and
performance.
Tactical Plan
Develop a tactical
implementation plan to guide
who does what, when and
how, as well as tools,
processes & best practices.
Channels
Discover and focus on the most
effective channels to engage,
educate and entertain
customers.
Your Story
Create value propositions,
boilerplates, elevator pitches, vision
and missions statements to tell and
share your story.
Goals
Clearly articulate what you want to
achieve, how and when. How much of a
commitment will it take– time, money,
people?
Target
Audiences
Focus on who matters to you. Create
buyer personas to get knowledge of
customers: their needs, problems and
buying behaviour.
Competitive
Landscape
Do a situational analysis to assess how
your marketing is performing. Do a
competitive audit to assess rivals’
strengths and weaknesses.
Brand
awareness
Media
coverage
Website TrafficDownloads
WHAT ARE YOUR
(business and marketing)
GOALS?
Business goals – sales growth, market share, #
of deals, deal size, geographical reach
Marketing goals – leads, demos, prospects
engaged, media coverage, new channels
S.M.A.R.T MARKETING
Time-bound
Create a timeline for
each marketing project,
including status
updates.
Relevant
Be pragmatic about
what you team can
achieve based on
resources, time and
people.
Specific
Be clear about what
type of marketing that
you are doing.
Measurable
Be sure you can track
your goals. Apply
quantitative and
qualitative attributes.
Achievable
Your goals are
possible, not based on
aspirations.
05
01
02
03
04
Your Three Biggest Goals
WHO MATTERS
TO
YOU?
GOALS, NEEDS,
CHALLENGES
DREAMS,
PROBLEMS?
BUYER PERSONAS
A semi-fictional representation of
your ideal customer based on
market research and real data
about your existing customers.
A buyer persona includes in-depth details
….or it can be less formal like these ones by MailChimp
THE BUYER’S
JOURNEY
A framework that acknowledges a
buyer’s progression through a
research and decision process
that ultimately (hopefully!) ends
with a purchase.
KEY QUESTIONS
1. How do our customers make buying
decisions?
2. What are their competitive options?
3. Where do they research and get
information?
4. Who involved in the decision-making
process?
WHERE DO YOU STAND?
(SITUATION ANALYSIS)
THE
COMPETITION
Who are your biggest
competitors?
YOUR STORY
word stories
(A mini-company description)
Run your
business anywhere.
It’s how people meet.
WHAT’S YOUR
FOUR WORD
STORY?
EXERCISE
WHAT’S YOUR
10-WORD
STORY?
EXERCISE
WHAT’S YOUR
25-WORD
STORY?
EXERCISE
BE IN THE
RIGHT PLACES
(FOR YOU)
PRIORITIZE
After ranking marketing
channels, split them
into three buckets: now,
soon and later to
determine next moves.
LIST
Write down all the
marketing channels and
activities that could be
used to engage target
audiences, regardless of
their potential.
RANK
Rank all your marketing
channels based on
required resources,
costs and expected
success/ROI.
0203
01
LIST, RANK, PRIORITIZE
FRAMEWORK
Website
Videos
Infographics
Newsletters
NOW
Case studies
Social media
Blogs
eBooks
White papers
Conferences
Webinars
Direct mail
SOON
(3 to 9 months) ( 9 months to never)
LATER
TACTICAL
EXECUTION
TACTICS
How will your strategy be
implemented?
Goals
Sales
BUDGETING
Marketing Expenses
ď‚— Direct selling costs
ď‚— Advertising
ď‚— Sales promotion (print, direct mail, electronic)
ď‚— PR
ď‚— Marketing administration
ď‚— Indirect costs (training, subscriptions)
EXERCISE
Create a mock budget
EDITORIAL CALENDAR
Key Metrics
Content marketing: downloads/views, # of prospects, #
of opportunities, # of deals
Website: conversation rates, leads generated, content
influence, visitors, sales
SEM/PPC: # of leads, cost/lead, cost/click, sales
Social media: leads, followers growth, engagement rate,
referrals
Email marketing: # of subscribers, open rate, click-
through rate, # of clicks
mark@markevans.ca
www.markevans.ca
416-669-7028

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Marketing Strategy Workshop

Editor's Notes

  1. No marketing strategy is a road to nowhere. It wastes time, money and resources because there’s no guarantee what you’re doing is relevant or right. It puts the cart before the horse.
  2. No marketing strategy is a road to nowhere. It wastes time, money and resources because there’s no guarantee what you’re doing is relevant or right. It puts the cart before the horse.
  3. These products are so compelling and meet an obvious need, they have hit the product-market fit jackpot.
  4. A discussion around whether people in the room have strategic marketing plans. Do you have one? If not, why not? If you do, where does it live? How often is it updated?
  5. What you’re going to do Who’s going to do it When it’s going to happen How much will it cost Goals?
  6. What you’re going to do Who’s going to do it When it’s going to happen How much will it cost Goals?
  7. What you’re going to do Who’s going to do it When it’s going to happen How much will it cost Goals?
  8. What you’re going to do Who’s going to do it When it’s going to happen How much will it cost Goals?
  9. Make sure everyone on your team is onboard.
  10. Walk around the wheel to the place where you’re the most confident – the places where you’re doing well. Why are you confident about being here? What are doing you doing right? Now, walk around the wheel to the place where you’re least confident? Why are unconfident?
  11. One primary, two secondary
  12. One to two core goals, three to five supporting goals Sales dollars Units sold Market share Mix of products or services ROI on advertising expenditures Awareness Public relations placements Number of new accounts/relationships Share of customer's business Sales conversion rates
  13. What problem are you solving? What is your customer thinking of how the problem is being solved? How do other (competitors) say this problem is being solved? How do you – the hero - believe this problem is being solved?
  14. THE FACTS – SWOT Internal: how well is your product meeting the needs of customers? How are you getting your product to market? External: What external factors do you need to take into consideration – trends, new technologies, economic? Who are your biggest competitors?
  15. A simple framework to analyze your company’s strengths and weaknesses, opportunities and threats. Helps you focus on your strengths, minimize threats and take advantage of opportunities. Strengths: things you do well, things under your control: product, people, brand, network, advantages over rivals, R&D Weaknesses: [internal] things preventing your from performing at an optimal level: lack of technologies, lack of capital, poor location, things you lack Opportunities: economic/competitive conditions, marketing growth Threats: competition, regulation, supply prices, shifts in consumer behaviour, new technology Goal: take advantage of your strengths and opportunities that you can capitalize on, while minimizing weaknesses.
  16. List all your marketing activities Then, rank how well you’re doing. Be honest! How could you improve Compare with the group. Ask people doing well why they’re doing well. Ask people why they are struggling.
  17. Direct, indirect, new and emerging
  18. Select a competitor. Do a SWOT analysis on them.
  19. The Pareto Rules – 20% of the work generates 80% of the results.
  20. Klipfolio