7. 10 Things That Will
Guarantee Failure
in Your
Organization
8. 10 Ways to Guarantee Failure
1. Lose trust of each other
2. Failure to communicate
3. Misuse of resources
4. Take no risks
5. Focus on the negative
9. 10 Ways to Guarantee Failure
6. Contempt (Disrespect) for others
7. Lose sight of the Mission (Vision)
8. Micromanagement
9. Avoid conflicts
- Fight fair
- Don't personalize
- Stick to current issue
10. 10 Ways to Guarantee Failure
10. Don't have fun
Others that made the list
11. Failure to provide resources
12. Unwillingness to change
13. Failure to deal with customers (internal / external)
14. Failure to define roles
15. Failure to stay flexible
11. 1. System Flaws
A. Mission
Unclear, confused
Undefined roles/responsibilities
Forgotten
Overly ambitious
12. 1. System Flaws
A. Mission
B.
C.
Unclear, confused
Undefined roles/responsibilities
Forgotten
Overly ambitious
Lack of Accountability
Silos (vertical & lateral)
13. The Problem with Systems
Systems develop their own goal
the instant they come into being
Intra-system goals become the
priority
Complex and rigid systems are
normally failing
Loose systems last longer and
work better!
14. 2. Leadership Flaws
Fails to Create and Nurture the
Proper “Climate”
Poor Communication Skills
Failure to Define Roles
Ignores Talent
Micro-manages
19. You
What are your priorities?
Your career
The Mission of the organization
The people who work for you
What would those who work for
you say about your priorities?
20. Make changes, shake things
up, question, think outside the
proverbial box, partner with
line, be the bond between line
and admin.
My favorite question; “Why are
we doing this?”
The organizational system and
the Monkey Mind.
24. II.
Communal Spirit - How long
Communal Spirit
employees stay and how productive
they are is determined by the
relationship with their immediate
supervisors and the climate they are
exposed to on a daily basis.
25. In the book, First Break All the
Rules, the authors conclude
that “No matter what your
business the only way to
generate enduring profits is to
begin by building the kind of
work environment that attracts,
focuses, and keeps talented
employees.”
26. First, Break All the Rules
http://www.slideshare.net/alexgrech/fir
27. The #1 Goal, everyday, of all
supervisors, managers, and leaders in
any organization anywhere should be
to;
Create an Atmosphere of
TRUST
TRUST is the backbone of any
relationship!!!!
28. Technological advances - only tools
People are the engine and heart of
any organization (cliché - alert)
+65% of people leaving a job are
really leaving their managers’
Cost of losing experienced officer?
-1 ½ times the annual salary and good
will in and out of organization
Counterproductive if not “satisfied”
31. “AH” Test #1
After talking to the alleged
adam henry, does the “target”
feel oppressed, humiliated, deenergized, or belittled by the
person? In particular, does the
target feel worse about him or
herself?
32. “AH” Test #2
Does the alleged adam henry
aim his or her venom at people
who are less powerful rather
than at those people who are
more powerful?
36. CEOs/Chiefs
Establish and articulate the overall
Mission
Exceptional communication skills
Management
Establish strategies
Communicate goals & objectives
Managers/Command
Ensure strategies are carried out
Recognize and manage talent
Communication and patience
37. Supervisors/Sergeants
Are the Coaches of performance
Insure the performance of the
subordinates matches the goals
and expectations of the
organization
Leaders ?
40. Team Concept
Allows for individual
achievement and utilization of
unique skills and interests
while accomplishing the
Mission
Sink or Swim together
The Unit itself
Team Leaders
41. Team Leader Level
Communication
If a decision by one unit will effect
another, it must be brought to the
attention of the other unit’s team
leader (manager) immediately
Discuss reason
Must be designed with the Mission in
mind
Be on the same page when it is
implemented
43. IV.
Talent is the Key
Recognizing and Utilizing Talent
Within the TEAM Concept
44. “A true leader is the one
who has sense enough to
pick good men to do what
he wants done, and selfrestraint to keep from
meddling with them while
they do it.”
Theodore Roosevelt
45. V. Mission, Goals & &
Mission, purpose, goals
objectives, and Purpose
Objectives,are absolutely
essential for the individuals
and the work force as a
whole.
46. Without a Mission, Purpose, and
Direction, performance is left to
chance!
The Purpose and Mission of an
organization must be translated
into Objectives.
There must be acceptance &
buy-in. (How do you get that?)
48. Belief Systems
External Belief Systems
God / Family / Mission (Life’s Meaning)
Internal Belief Systems
Optimism vs. Pessimism (victim)
Locus of Control
Healthy Expectations
Commitment to Team
Relationships
52. Skills & “Recall”
When you learn a skill, it is
organized in a motor program
divided into a “recall side”
where your body remembers
how to perform the skill…
53. Skills & “Recognition”
…the “recognition” side, where
the brain and body recognize
where and when to perform
the skill
What the result will be
And how you feel about it
54. Skills & “Beliefs”
NO MATTER HOW
WELL YOU ARE
TRAINED, IF YOU
THINK YOU’LL
LOSE YOU WILL
55. Cognitive Issues
Short Term Sensory
Stores
Short Term Memory
(Consciousness)
Long Term Memory
The Role of the
88. 1.PHYSICAL EXERCISE
Would you be described
2.MIND/BODY CALMING
as…
3.VALUES RESOLUTION
4.CRISIS REHERSAL
… a Victim or Winner
5.POSITIVE SELF-TALK
… a Pessimist or Optimist
97. Attend to
6.SKILLS
PRACTICE
what’s important
7.NEAR-REAL SIMULATIONS
Be aware of tunnel vision
Don’t
let others control your
focus with words / attitudes
127. “Chicago Cubs Mental Ineptitude
Becoming Routine”
By
Carl Stine
(Featured Columnist) on June 19, 2010
As a lifelong Cubs fan, I am used to watching failure. From the infamous
Bartman ball, to being swept out of the playoffs by the Dodgers in 2008,
inability to win games has been a hallmark of Chicago Cubs baseball. This
season, however, has been even more difficult to watch than usual due to the
slew of mental errors and unforced mistakes.
128. Cubs' Comedy Of Errors
Results In 3-2 Loss To Giants
by Al Yellon
by Al Yellon
Mar 16, 2012 7:00 PM CD
Mar 16, 2012 7:00 PM CD
139. Why we fail
Poor Training or Artifacts
Simple lack of knowledge
Risk Thermostat gets set
by routine!
140. Police and the mythology of
RISK
Better equipment and
training are the variables
that matter.
We seek less and less risk in
our lives.
Veterans are at less risk
142. •HOMO ALEATORIUS
•DICE SHOOTING, GAMBLER
•RISK TAKING IS GLORIFED
•LIFE IS UNCERTAIN
-GAMBLERS OUT OF
NECESSITY
-RISK IS PART OF
FULFILLMENT
-LIVE BY THE DANCE OF
RISK
THERMOSTATS
145. THE DANCE OF RISK
THE DANCE OF RISK
PROPENSITY
PROPENSITY
TO TAKE
TO TAKE
RISKS
RISKS
BALANCING
BALANCING
REWARDS
REWARDS
BEHAVIORS
BEHAVIORS
PERCEIVED
PERCEIVED
DANGER
DANGER
ACCIDENTS
ACCIDENTS
147. EXAMPLES OF RISK
COMPENSATION
THE 55 MILE LIMIT
THE 55 MILE LIMIT
THE AIRBAG EXPERIENCE
THE AIRBAG EXPERIENCE
SEATBELTS IN SCANDINAVIA
SEATBELTS IN SCANDINAVIA
151. Understanding Risk
DEALING WITH RISK
DEALING WITH RISK
RESILIANCE
– HARDEN THE TARGET
ANTICIPATION
– TRAINING
– EXPERIENCE
ANTICIPATION
•TRAINING
•EXPERIENCE
•WE LEARN FROM
OURS & OTHERS
WE LEARN FROM OURS AND OTHERS
– RITUALS NOT ROUTINES
•RITUALS
NOT
ROUTINES
171. THE ROLE OF
ACCIDENTS
HELP US BY
INNOCULATION
THE ROLE OF THE TRAINER
– MAKE YOUR
REALISTIC
– MAKE YOUR
EMOTIONAL
– MAKE YOUR
ACCIDENTS
ACCIDENTS
ACCIDENTS SAFE
174. The Closer to the
Performance the
Feedback the Greater
the Effect!
198. Victim-Based Thinking
Retaliate for perceived wrongs
Social isolation from most
others
(only a chosen few of “the good people”)
Grandiose sense of selfimportance