Social Learning and Employee Development by Halelly Azulay

2012 Business
Thought Leadership
Webcast Series
presented by:

Halelly Azulay,
CEO, TalentGrow

Social Learning and
Employee Development

#learnsocbiz
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Employee Development on a Shoestring
gives managers the tools to
grow their team members into
engaged, highly-skilled employees,
outside the classroom and
‘outside the box’, within an efficient, cost-
effective framework.

Halelly Azulay

The 70-20-10 Development Rule

formal
training
10%

relationships
& feedback
20%

on-the-job
experience
70%

© Halelly Azulay, TalentGrow, 2012. All rights reserved.

Poll: What percentage of learning
do you/your staff get through
informal learning?
 More than 70% The 70-20-10
 70%
 60% Development Rule
 50%
 40%
 30%
 20%
 10%
 Less than 10%

How to do more
with less?!


Pressures
• Economic constraints
• Travel time & budget
• Need just-in-time,
anytime learning
• Globalized workforce
• Dispersed workforce
• Knowledge management


Managers, supervisors, HR,
talent development,
and trainers
need to develop employees


Managers, supervisors, HR,
talent development,
and trainers
need to develop employees

quickly,
on a budget,
& outside the classroom.

Lots of ideas!!!
(Why I wrote a book about it)

One of many solutions is
{ Social Learning }


(Answer in the chat)

What is social learning?


…a general name given to multiple collaborative
online tools for sharing knowledge, building
relationships, and interacting with content and
with other members of the online community.

social learning


Common Social Learning Tools
• wikis
• discussion boards
• blogs
• video uploading platforms
• podcasts


POLL: Which, if any, do you use for
employee development?
 wikis
 discussion boards
 blogs
 video uploading platforms
 podcasts


How are
these tools
used for
learning?


• Sharing info
• Connections
• Access to experts
• Onboarding
•SME knowledge
management
• Market intel

Photo by Nathan Borror via Flickr Creative Commons
• Performance
improvement
• Team development


Benefits to the Learner
• Creativity and new thinking about • Credible information and advice
business issues and challenges (peer-judged by other users)
• Increased job satisfaction • Just-in-time, fast, and targeted
• Higher engagement learning opportunities
• Skill and knowledge development • Sense of ownership of learning
process
• Career development
• Wide access to the full
• Positive attitude toward learning,
organizational
which leads to learning more
efficiently


Benefits to the Organization
• Performance improvement • Improved launch of new products
and support or organizational initiatives
• Reduced learning costs and • Performance support for the
increased efficiencies organization’s client-facing
• Reduced errors workforce
• Improved organizational • Increased collaboration among
performance geographically dispersed
employees
• Improved onboarding process
• Continuous learning culture.
• Knowledge management
• Improved cohesion of disparate
• Improved relevance and accuracy
workforce
of documentation


1. What will be the biggest
‘bang-for-the-buck’
benefit for your
organization?

2. Can you think of
any other benefits?

(Answer in the chat)

Photo by woodleywonderworks via Flickr Creative Commons © Halelly Azulay, TalentGrow, 2012. All rights reserved.

Common
Concerns and
Objections
• Too expensive
• Offensive or junk
content generation
• Low participation
• Too much participation
• No benchmarks or
performance measures
• Format irregularity


Photo by Marco Bellucci via Flickr Creative Commons

Questions?

Employee Development
on a Shoestring

“Halelly Azulay gets the importance of keeping
employees up to speed in a constantly changing
workplace, and doing so in ways that are respectful
of their individuality and your company's values.”
Daniel H. Pink
author of A Whole New Mind and Drive

“Halelly Azulay has written a book that will help
supervisors and professionals develop their staff
within the limits that most organizations now face–
time and budget!”
Available on Marshall Goldsmith
million-selling author of New York Times bestsellers,
store.ASTD.org Mojo and What Got You Here Won’t Get You There

amazon.com www.talentgrow.com

Social Learning and Employee Development by Halelly Azulay

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