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©2023 Cprime, Inc. All rights reserved and no copying without express written permission. WWW.CPRIME.COM | 877.753.2760
From Project to Product
Leaders, Here’s What It Means to You
Anne Steiner, Chief Product Coach at Cprime June 7, 2023
3
Anne Steiner, Chief Product Coach, Cprime
• 10 years as an FE Developer
• 7 years as a Product Manager
• 10 years as a Leader, Coach, and Executive
About This Talk
• Fifth in a series on moving from project to product
• First talk speaking directly to the leader’s contribution to success
• We’ll discuss your involvement, your communication, and how you, ultimately, are a key
determiner of if your organization gets value from this change.
Our Speaker
4
Agenda
01 From Project to Product
02
We Need Your Help – Part 1
Change How We Inspect
03
We Need Your Help – Part 2
Change How We Lead Change
04 Keys to Success and Q&A
From Project to Product
Product Over Project
05/12/2021 | Anne Steiner, VP of Product & Technology
6
A project is a temporary
endeavor undertaken to
create a unique
product or service.
A product is the thing
that you build
(or the service you provide)
that impacts people.
7
From Project to Product
Plan
Driven
Value & Quality
Driven
Cost Schedule
Scope (Rqt’s) Cost Schedule
Scope (Outcomes)
Fix cost and schedule;
float the scope
Fix the scope; float
the cost and schedule
Project
The plan drives cost &
schedule estimates.
Product
The vision drives outcome-
based roadmaps. Business
need drives investment.
Time, Budget, Scope – Pick 2
8
Why do we care about this?
1. Increase Return on Investment (ROI)
2. Improve Responsiveness to Market
9
What’s Holding Us Back?
Funding
Separation Of
Business & IT
Leadership
Involvement
Product
Management
Dedicated
Teams
Planning
We Need Your Help – Part 1
Let’s Change How We Inspect “Progress”
05/12/2021 | Anne Steiner, VP of Product & Technology
11
How Do We Measure Success?
Resilience
Progress Impact
• Velocity
• Amount of “done” work
• Lead Time
• Deployments/week
• Mean Time Between Failures
• Mean Time to Recovery
• SQALE Code Quality
• Code Coverage Through Tests
• # of Support Tickets Logged
• Conversion Rate
• New Monthly Recurring Revenue
• Life-Time Value
• Churn, NPS, CSAT
©2023 Cprime, Inc. All rights reserved. Do not copy without express written permission.
12
Impact Is King
Do you know if your products are having an impact?
Are you adjusting based on learnings?
Product Horizon
$250k $250k $250k
$250k
$250k
$250k
$250k
$250k
$250k
Adjusting to Market /
Driving Impact
X
X X X
X
!
!
!
MVP
1
2
3
.
.
.
Roadmap /
Backlog
$50M
!
13
What Questions Should We Be Asking?
From
• When will “it” be done?
To
• What have we built? What are we
building? What are we building next?
• When will “it” be done? • What can we validate?
• How much will “it” cost? • How much should we invest?
• Will I get “all of the” scope? • How can we get value in the customers’
hands faster?
• Are we on track? • Are we working on the most valuable thing?
• Why are there so many changes? • Why aren’t we changing based on learning?
14
Change Is Good
• Means we are adjusting
• Means we aren’t wasting money
• Means we are listening to the market
• Means we are willing to be wrong Plan Do
Learn
We Need Your Help – Part 2
Let’s Change How We Lead Change
05/12/2021 | Anne Steiner, VP of Product & Technology
16
How do we pull off this change?
17
Let the Teams Do It
Product Family Product Family
Product Family
Product Portfolio
Product Product Product Product
Team Team Team Team
18
Aligning Corporate Strategy With Product Strategy
https://marcom.com/blog/order-taker-to-manager/
Corporate Strategy
Product Execution – Epics, Features, & Stories
Mind the Gap
19
Product Management Can’t Just Occur at Team-Level
https://marcom.com/blog/order-taker-to-
manager/
Corporate Strategy
Product Execution
Product Strategy Execution
Product Strategy
CEO
User Experience
Head of Product
Product Manager
Product Owner
(Lead)
Product Owner Product Owner Product Owner
Product Marketing
Manager
20
• If you can “big bang” the change, great
• But most can’t absorb that much risk
• So… change in slices
Real Change Takes “All of Us” Not Just “Some of Us”
Sr. Leaders – Portfolios
Managers & Directors – Teams of Teams
Doers– Teams of Teams
X
X
Line of Business (or
Product Portfolio)
Line of Business (or
Product Portfolio)
Line of Business (or
Product Portfolio)
. . .
All of
Us
All of
Us
All of
Us
X
21
• How committed are you willing to be? (Don’t care, will talk, will do)
• What are you saying about this change?
• Is it overly polished by your PR folks or your genuine words?
• Do you have conversations with real people?
• Are you walking the halls?
• Are you willing to hear about the struggles and help remove obstacles?
• Are you demonstrating the change you want to see happen?
• Are you mentoring your direct reports?
• Are you acknowledging that it will be difficult, and we will learn together?
• Are you delegating creating a vision, excitement, and alignment?
Communication Is Key
In the End
Keys to Success
05/12/2021 | Anne Steiner, VP of Product & Technology
23
Keys to Success
©2023 Cprime, Inc. All rights reserved. Do not copy without express written permission.
• Know your “why?” and make sure everyone else does too
• Measure what matters and make measured investments
• Change the questions we ask
• Change is good; predictability was always a fallacy
• This can’t happen at the team level alone
• As leaders we must change too
• Communicate, Lead, Change…Learn
24
Connect with our
speakers on LinkedIn!
Anne Steiner
Check out Cprime
upcoming webinars,
read our blog,
download
whitepapers/case
studies & more:
cprime.com/resources
Share with us what
topics you are
interested in, ask us
questions or give us
feedback!
learn@cprime.com
Keep the Conversation Going…
linkedin.com/in/annesteiner
@annesteiner7
25
FOLLOW US ON SOCIAL MEDIA
Share in the conversation & keep updated on
thought leadership, events & more!
on LinkedIn, Twitter, Facebook, & YouTube
26
Questions?
27
Thank You
WWW.CPRIME.COM | 877.753.2760

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From Project to Product: Leaders, Here's What It Means to You

  • 1. ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. WWW.CPRIME.COM | 877.753.2760
  • 2. From Project to Product Leaders, Here’s What It Means to You Anne Steiner, Chief Product Coach at Cprime June 7, 2023
  • 3. 3 Anne Steiner, Chief Product Coach, Cprime • 10 years as an FE Developer • 7 years as a Product Manager • 10 years as a Leader, Coach, and Executive About This Talk • Fifth in a series on moving from project to product • First talk speaking directly to the leader’s contribution to success • We’ll discuss your involvement, your communication, and how you, ultimately, are a key determiner of if your organization gets value from this change. Our Speaker
  • 4. 4 Agenda 01 From Project to Product 02 We Need Your Help – Part 1 Change How We Inspect 03 We Need Your Help – Part 2 Change How We Lead Change 04 Keys to Success and Q&A
  • 5. From Project to Product Product Over Project 05/12/2021 | Anne Steiner, VP of Product & Technology
  • 6. 6 A project is a temporary endeavor undertaken to create a unique product or service. A product is the thing that you build (or the service you provide) that impacts people.
  • 7. 7 From Project to Product Plan Driven Value & Quality Driven Cost Schedule Scope (Rqt’s) Cost Schedule Scope (Outcomes) Fix cost and schedule; float the scope Fix the scope; float the cost and schedule Project The plan drives cost & schedule estimates. Product The vision drives outcome- based roadmaps. Business need drives investment. Time, Budget, Scope – Pick 2
  • 8. 8 Why do we care about this? 1. Increase Return on Investment (ROI) 2. Improve Responsiveness to Market
  • 9. 9 What’s Holding Us Back? Funding Separation Of Business & IT Leadership Involvement Product Management Dedicated Teams Planning
  • 10. We Need Your Help – Part 1 Let’s Change How We Inspect “Progress” 05/12/2021 | Anne Steiner, VP of Product & Technology
  • 11. 11 How Do We Measure Success? Resilience Progress Impact • Velocity • Amount of “done” work • Lead Time • Deployments/week • Mean Time Between Failures • Mean Time to Recovery • SQALE Code Quality • Code Coverage Through Tests • # of Support Tickets Logged • Conversion Rate • New Monthly Recurring Revenue • Life-Time Value • Churn, NPS, CSAT ©2023 Cprime, Inc. All rights reserved. Do not copy without express written permission.
  • 12. 12 Impact Is King Do you know if your products are having an impact? Are you adjusting based on learnings? Product Horizon $250k $250k $250k $250k $250k $250k $250k $250k $250k Adjusting to Market / Driving Impact X X X X X ! ! ! MVP 1 2 3 . . . Roadmap / Backlog $50M !
  • 13. 13 What Questions Should We Be Asking? From • When will “it” be done? To • What have we built? What are we building? What are we building next? • When will “it” be done? • What can we validate? • How much will “it” cost? • How much should we invest? • Will I get “all of the” scope? • How can we get value in the customers’ hands faster? • Are we on track? • Are we working on the most valuable thing? • Why are there so many changes? • Why aren’t we changing based on learning?
  • 14. 14 Change Is Good • Means we are adjusting • Means we aren’t wasting money • Means we are listening to the market • Means we are willing to be wrong Plan Do Learn
  • 15. We Need Your Help – Part 2 Let’s Change How We Lead Change 05/12/2021 | Anne Steiner, VP of Product & Technology
  • 16. 16 How do we pull off this change?
  • 17. 17 Let the Teams Do It Product Family Product Family Product Family Product Portfolio Product Product Product Product Team Team Team Team
  • 18. 18 Aligning Corporate Strategy With Product Strategy https://marcom.com/blog/order-taker-to-manager/ Corporate Strategy Product Execution – Epics, Features, & Stories Mind the Gap
  • 19. 19 Product Management Can’t Just Occur at Team-Level https://marcom.com/blog/order-taker-to- manager/ Corporate Strategy Product Execution Product Strategy Execution Product Strategy CEO User Experience Head of Product Product Manager Product Owner (Lead) Product Owner Product Owner Product Owner Product Marketing Manager
  • 20. 20 • If you can “big bang” the change, great • But most can’t absorb that much risk • So… change in slices Real Change Takes “All of Us” Not Just “Some of Us” Sr. Leaders – Portfolios Managers & Directors – Teams of Teams Doers– Teams of Teams X X Line of Business (or Product Portfolio) Line of Business (or Product Portfolio) Line of Business (or Product Portfolio) . . . All of Us All of Us All of Us X
  • 21. 21 • How committed are you willing to be? (Don’t care, will talk, will do) • What are you saying about this change? • Is it overly polished by your PR folks or your genuine words? • Do you have conversations with real people? • Are you walking the halls? • Are you willing to hear about the struggles and help remove obstacles? • Are you demonstrating the change you want to see happen? • Are you mentoring your direct reports? • Are you acknowledging that it will be difficult, and we will learn together? • Are you delegating creating a vision, excitement, and alignment? Communication Is Key
  • 22. In the End Keys to Success 05/12/2021 | Anne Steiner, VP of Product & Technology
  • 23. 23 Keys to Success ©2023 Cprime, Inc. All rights reserved. Do not copy without express written permission. • Know your “why?” and make sure everyone else does too • Measure what matters and make measured investments • Change the questions we ask • Change is good; predictability was always a fallacy • This can’t happen at the team level alone • As leaders we must change too • Communicate, Lead, Change…Learn
  • 24. 24 Connect with our speakers on LinkedIn! Anne Steiner Check out Cprime upcoming webinars, read our blog, download whitepapers/case studies & more: cprime.com/resources Share with us what topics you are interested in, ask us questions or give us feedback! learn@cprime.com Keep the Conversation Going… linkedin.com/in/annesteiner @annesteiner7
  • 25. 25 FOLLOW US ON SOCIAL MEDIA Share in the conversation & keep updated on thought leadership, events & more! on LinkedIn, Twitter, Facebook, & YouTube