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  1. 1. Caitlin Isla Isdale 17b Hazelbank Walk, Airdrie, ML6 0JZ Mobile: 07943046201 Date of Birth: 14th January 1997 E-mail: Personal Profile: I am a hardworking and reliable person who is looking for a career path within Admin. I havea sound extent of experience of working within a business environmentdue to recent and currentemployment. My interests include drawing which has followed on fromschool, I enjoy socialising with my friends and boyfriend. I havea strong interest in our history and enjoy the odd TV series. I thrive working as partof a team, but really enjoy working independently and using my own initiative. Key Skills: • Communication - Excellent listening skills and very well spoken. • ITLiterate - Sound knowledgeof Microsoftsystems such as word, excel, powerpointand office due to working as a Business Administrator and completing an ITcourseat college. • Focused - Havean eye for detail. • Team Player - Can work as partof a team effectively. • Motivated - Can work to targets given, very motivated to do the best I can.
  2. 2. Employment History: Excelsior Stadium Whilst at college I worked parttime at the Excelsior Stadium (Airdrieonians F.C. home stadium) in Airdrieserving customers refreshments and food. At times this put me under a lot of pressuredueto the level of custom, but I never once buckled. Bilfinger Europa- Started:24/11/2014, employment ended10/07/2015. Within my role with Bilfinger Europa I havevarious tasks in my day to day role, I have experience working on their helpdesk dealing with the every day queries fromclients and their engineers, my role was to log jobs at a fast pace and also answer calls inbetween doing so. I also worked within their Procurement department where I would be dealing with their sub contractor queries and arranging for services to be carried out on equipment within the sites. Whistl- Started:15/07/2015, employment ended4/12/2015. Within my role with Whistl my duties included dealing with the day to day mail that came into the building, answering phonecalls, dealing with e-mails, spreadsheets, databases, theCRM system, filing and other basic administration duties. I would be responsiblefor customer contracts and the arrangementof accounts being set up for new customers. Ingen Technical Services- Started:05/02/2016, employment is still ongoing. Within my role within Ingen my duties vary. I help cover reception when the receptionist is on holiday and on her lunch, my tasks here are to answer the phone, deal with the mail, meet and greet clients and respond to e-mails, to creating Operation and Maintenance manuals for every site we do works on.
  3. 3. Education: Caldervale HighSchool 2008-2013 • Standard GradeEnglish- 2 • Standard GradeModern Studies- 3 • Standard GradeReligious Studies- 4 • Standard GradeMaths- 4 • Standard GradeFrench- 4 • Intermediate 1 Art & Design- A • Intermediate 2 Art & Design- A • Intermediate 2 English- B New College Lanarkshire 2013-2014 • Intermediate 2 Childcare- B Addendum Throughoutmy experience within different roles I havegained a lot of knowledge and experience which I feel I could bring and incorporate. I am a hard working person who has a lot to offer your company.