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More and more, the responsibility of designing and facilitating stakeholder conversations—and creating the harmony necessary to pull them off—is falling to the UX role. Regardless of experience level or title, many UX professionals find themselves in the position of needing to bring stakeholders together to build consensus on UX plans, define product strategy, gather internal insights, and create buy-in for UX resources. This talk provides practical how-to advice for planning and pulling off effective collaborative discussions with the cross-functional stakeholders we need on board in order to most effectively do our jobs.
Talk given by Kate Kaplan and Cait Vlastakis Smith in Raleigh, NC at UX Y'all