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LLOYD’S
ANNUAL
REPORT
2010
OUR BUSINESS                        LLOYD’S ACCEPTS BUSINESS
                                    FROM OVER 200 COUNTRIES
                                    AND TERRITORIES WORLDWIDE
                                    Our	licences	in	over	75	jurisdictions,	supported	by	a	network	
                                    of	local	offices,	ensure	access	to	insurance	markets	large	
                                    and	small.




LLOYD’S total business by region


                                   10
                                    7
                                    4



                                   43




                                   20
                                   16
                                                                US & Canada                     UK
  US & Canada
                                                                43%                             20%    Europe
                                                                                                       16%
  United Kingdom
  Europe
  Central Asia & Asia Pacific
  Other Americas
  Rest of the World

                                                                                                        Rest of
                                                                                                        the world
                                                                                                        4%
                                                                              Other
                                                                              Americas
                                                                              7%




LLOYD’S in numbers




85
Syndicates
                                        178
                                        Brokers
                                                                                200
                                                                                Countries and territories
of	specialist	underwriting		            daily	creating	insurance	               which	covers…
experience	and	talent                   solutions	in	over…


Lloyd’s                                  Annual	Report	2010
North America                                      Europe                                               Central Asia & Asia Pacific
Lloyd’s	has	offices	in	Atlanta,	Chicago,	          Lloyd’s	has	full-time	country	managers	              Lloyd’s	has	offices	in	Australia	and	Hong	
Frankfort	KY,	Los	Angeles,	New	York,	              supporting	Lloyd’s	market	development	               Kong	(SAR).	In	addition,	Lloyd’s	has	three	
Toronto	and	Montreal	and	is	represented	           activities	in	Austria,	Benelux,	France,	             trading	platforms	to	access	business	in	
in	the	US	Virgin	Islands	by	an	attorney	           Germany,	Iberia,	Ireland,	Italy,	Poland,	            China,	Japan	and	Singapore.
in	fact.                                           Nordic	Area,	Switzerland	and	the	UK.


Latin America                                      Africa
Lloyd’s	has	an	office	in	Brazil	with	co-located	   Lloyd’s	has	a	full-time	country	manager	
syndicates	to	access	reinsurance	business.         in	South	Africa.




                                                             LLOYD’S class breakdown by region


                                                                                                                                     Central     Rest
                                                                                           US &       Other    United            Asia & Asia    of the
                                                                                         Canada     Americas Kingdom    Europe        Pacific   world    TOTAL



                                                                       Reinsurance         30%         75%      29%      38%           46%      62%       37%


                                                                       Property            31%          7%      20%      14%           14%        8%     22%


                                                                       Casualty            20%          8%      22%      18%           28%      12%      20%


                                                                       Marine                  6%       4%       5%      17%            6%        7%       7%


                                                                       Energy              10%          4%       2%       7%            3%        3%       6%


                                                                       Motor                   1%        1%     21%       1%            1%        2%       5%

                 Central Asia
                 & Asia Pacific
                                                                       Aviation                2%        1%       1%      5%            2%        6%       3%
                 10%
                                                                       All Classes         43%          7%      20%      16%          10%         4%     100%




                                                                                                        all	underpinned	by…




94%
Of the FTSE 100
                                                   97%
                                                   Of dow Jones
                                                                                                       323
                                                                                                       Years of underwriting
and…                                               industrial	average	companies                        experience
LLOYD’S VISION


TO BE THE MARKET OF
CHOICE FOR INSURANCE AND
REINSURANCE BUYERS AND
SELLERS TO ACCESS AND
TRADE SPECIALIST PROPERTY
AND CASUALTY RISKS
01



                         02
Contents                        Financial highlights                                              03
                                Chairman’s statement                                              04
                                About Lloyd’s                                                     06
                                How we work                                                       08
                                Governance                                                        13




                                                                                                        Welcome to Lloyd’s
                         18
                                Business highlights                                               19
                                CEO’s introduction                                                20
                                Strategy                                                          22
                                Business environment                                              23
                                2011 priorities                                                   25
                                International reach                                               26




                                                                                                        Strategic overview
                                Key performance indicators                                        28
                                Risk management                                                   30
                                People strategy                                                   33
                                Corporate responsibility                                          36




                        42
                                2010 Market performance review                                    43
                                Risk and uncertainties                                            49
                                Reinsurance                                                       51
                                Property                                                          52




                                                                                                        Market performance
                                Casualty                                                          53
                                Marine                                                            54
                                Energy                                                            55
                                Motor                                                             56
                                Aviation                                                          57




                         58
                                Statement of Council’s responsibilities                           59
                                Report of Ernst & Young LLP to the Council of Lloyd’s
                                on the 2010 Lloyd’s pro forma financial statements                59
                                Pro forma financial statements                                    60
                                Notes to the pro forma financial statements                       63
                                Security underlying policies issued at Lloyd’s                    71

                                                                                                        Market results




                          74
                                Introduction                                                      75
                                Financial highlights                                              76
                                Corporate governance                                              77
                                Internal control statement                                        82
                                Report of the Nominations, Appointments
                                and Compensation Committee                                        83
                                Report of the Audit Committee                                     92
                                Report of the Lloyd’s Members’ Ombudsman                          94
                                                                                                        Society report




                                Financial review                                                  95
                                Statement of the Council of Lloyd’s responsibilities
                                in relation to the financial statements                          100
                                Independent auditor’s report to members of the Society of Lloyd’s 101
                                Society of Lloyd’s financial statements                           102
                                Notes to the financial statements                                 107




                                Appendix – Managing agents and syndicates                        139
Lloyd’s    Annual Report 2010
                                Glossary of terms                                                141
02        WELCOME TO LLOYD’S




WELCOME
TO LLOYD’S


Lloyd’s   Annual Report 2010
2010 AT A GLANCE                                                                                                                     03

Financial                                           > Lloyd’s achieved a profit before tax of £2,195m (2009: £3,868m)
Highlights                                            and a combined ratio of 93.3% (2009: 86.1%). The reduction
                                                      in profits reflects the increase in catastrophe related claims,
                                                      particularly the Chilean earthquake in February and the




                                                                                                                                                                                              Welcome to Lloyd’s
                                                      prevailing low interest rate environment

                                                    > Gross premium income remained steady at £22,592m
                                                      (2009: £21,973m) as Lloyd’s strong ratings and licence
                                                      network brought more opportunities balanced against
                                                      slightly softening market conditions

                                                    > Central assets at record level of £2,377m (2009: £2,084m)
                                                      following significant recoveries from insolvent members
                                                      as legacy issues are resolved




                                                                                                                                                                                              Strategic overview
The pro forma financial statements (PFFS) are       Gross written premium                                                 PROFIT BEFORE TAX
prepared so that the financial results of Lloyd’s   £m                                                                    £m
and its members taken together and their net
assets can be compared with general insurance
companies. The PFFS include the aggregate of         2006                                  16,414                          2006                                                3,662
syndicate annual accounts (Aggregate Accounts),
members’ funds at Lloyd’s (FAL) and the Society      2007                                  16,366                          2007                                                  3,846
of Lloyd’s financial statements.
                                                     2008                                      17,985                      2008                      1,899

                                                     2009                                               21,973             2009                                                  3,868
          To read more on our financial results
          see page 42.
                                                     2010                                                 22,592           2010                          2,195
          The Aggregate Accounts are reported as




                                                                                                                                                                                              Market performance
          a separate document and can be found
          at www.lloyds.com/financialreports
                                                    £22,592m                                                              £2,195m

                                                    CAPITAL, RESERVES AND SUBORDINATED                                    CENTRAL ASSETS*
                                                    DEBT AND SECURITIES                                                   £m
                                                    £m


                                                     2006                                 13,333                           2006                             1,454

                                                     2007                                    14,461                        2007                                        1,951

                                                     2008                                      15,264                      2008                                          2,072

                                                     2009                                                 19,121           2009                                           2,084

                                                     2010                                                 19,121           2010                                                  2,377

                                                    £19,121m                                                              £2,377m
                                                                                                                                                                                              Market results


                                                    RETURN ON CAPITAL                                                     COMBINED RATIO*
                                                    %                                                                     %


                                                     2006                                               31.4               2006                                           83.1

                                                     2007                                            29.3                  2007                                            84.0

                                                     2008                  13.7                                            2008                                                 91.3

                                                     2009                                   23.9                           2009                                                86.1

                                                     2010               12.1                                               2010                                                  93.3
                                                                                                                                                                                              Society report




                                                    12.1%                                                                 93.3%
                                                    * See Glossary on page 141.
                                                      The basis for translating income and expenditure and assets and liabilities in foreign currency is set out on page 64.




Lloyd’s                                             Annual Report 2010
04                                 WELCOME TO LLOYD’S

CHAIRMAN’S
STATEMENT
                                   A large part of the challenge
                                   for the Lloyd’s market is
                                   that it must prepare for
                                   the unexpected




  Financial services will be central to any
  recovery – in the UK and elsewhere.




Lloyd’s                            Annual Report 2010
05




                                                                                                                 Welcome to Lloyd’s
In 2010, none of the Atlantic storms made landfall     That said, our capital security remains strong
in the United States. However, the result for the      and we maintained A+ ratings from Fitch
year was significantly affected by the earthquakes     and Standard and Poor’s and an A rating
in Chile and New Zealand as well as the loss of        from AM Best.
the Deepwater Horizon oil rig in the Gulf of Mexico.
                                                       Despite a low yield environment, Lloyd’s posted
Despite this, Lloyd’s still made a profit of £2.2bn.




                                                                                                                 Strategic overview
                                                       better than expected investment returns.
These events are a reminder that the market            Although our overall result was assisted by
must remain vigilant. A large part of the challenge    prior year releases, we were able to benefit
for the Lloyd’s market is that it must prepare         from a general stabilisation of the world economy,
for the unexpected.                                    but with a note of caution, given the uncertain
                                                       outlook for 2011, as governments work to cut
2011 has already been a difficult year.
                                                       high levels of debt.
At the time of writing, a number of Middle East
and North African states were experiencing             Financial services will be central to any recovery
unrest. In the Pacific region, cyclones caused         – in the UK and elsewhere. We look to the
devastating floods in Australia, and in New            government to help us retain our international
Zealand, Christchurch was struck by its second         competitiveness at this critical phase. The new
major earthquake within six months.                    European regulation, Solvency II, is designed
                                                       to ensure capital security going forward.
And above all, the world has been shocked by
                                                       Because of this, further regulatory changes




                                                                                                                 Market performance
the earthquake and subsequent tsunami which
                                                       are not needed at this time and any additional
struck North East Japan in March 2011. It is still
                                                       burdens will threaten the market’s ability to
too early to predict with accuracy the financial
                                                       attract business and capital from overseas.
loss of this event, but it is, of course, nothing
                                                       Around 80% of our business comes from outside
compared to the human cost of the tragedy.
                                                       the UK, and it is important that we can compete
My thoughts, and I know that they are shared           internationally. Indeed a high point of 2010 was
by the entire Lloyd’s market, go to the people         the decision by the Chinese authorities to award
affected by these terrible events in the               Lloyd’s a direct licence to operate in the world’s
Pacific region.                                        second largest economy.
The insurance industry is on the front line of         I would like to thank the market and the staff
many of these events, whether an earthquake,           of the Corporation for their efforts.
floods or political unrest – it is we who provide
                                                       In particular I would like to thank Celia Denton
financial cover for much of the damage.
                                                       who retired this month after six years of
The loss of the Deepwater Horizon oil rig in           distinguished service on the Council of Lloyd’s
April 2010 served as a reminder of the risks           and invaluable assistance to the Audit Committee.
of rising energy demand across the world.              I would also like to thank Dipesh Shah for his
The need to dig, or drill deeper and exploit           service to the Franchise Board over the last              Market results
sources of energy that were hitherto seen              three years.
as uncommercial has changed the energy
risk landscape.                                        PETER LEVENE
                                                       Chairman
In financial terms, the current high levels
                                                       29 March 2011
of capital in the industry continue to drive
down rates and profitability will continue
to be a challenge for the market in 2011.
The critical issue for the market is to walk
away from business offered at rates which
are not sustainable.
                                                                                                                 Society report




Lloyd’s                                                Annual Report 2010
06                                WELCOME TO LLOYD’S

ABOUT LLOYD’S                     The world’s specialist
                                  insurance market



With a tradition of innovation,   Lloyd’s began over 300 years ago, in Edward         Lloyd’s offers a unique concentration of
                                  Lloyd’s coffee house – a place where ship-          expertise and talent, backed by strong
Lloyd’s is often the first to     owners could meet people with the capital to        financial ratings and international licences.
insure new, unusual or            insure them. Since then, Lloyd’s has built on its   Our strength is based on the diversity
complex risks, and conducts       maritime heritage to become the world’s leading     of the managing agents who operate at
                                  market for specialist property and casualty         Lloyd’s, supported by capital from sources
business in over 200              insurance. Over 65% of Fortune Global 500           around the world.
countries and territories.        companies insure through the Lloyd’s market.
                                                                                      While always changing with the times, Lloyd’s
                                  Lloyd’s remains a dynamic and innovative            remains true to its original aim of helping
                                  market, bringing together underwriters              clients rebuild after disaster. Over the
                                  providing insurance coverage, with brokers          last few years much has been achieved in
                                  who are seeking insurance on behalf of              raising standards in underwriting and risk
                                  clients. Business at Lloyd’s is still conducted     management and strengthening the market’s
                                  face-to-face, and the bustling Underwriting         capital position. We continue to pursue ways
                                  Room is central to the smooth running of the        of improving efficiency and raising standards
                                  subscription market, where more than one            of service, to make Lloyd’s an easier place in
                                  underwriting syndicate takes a share of the         which to do business.
                                  same risk. Lloyd’s offers a range of distribution
                                  channels which allow managing agents (those
                                  responsible for managing a syndicate) to
                                  access specialist business primarily via
                                  brokers, coverholders and service companies.




                                  Making the most of new technology

                                  Real progress in electronic trading across the Exchange was made in 2010. A trial of the
                                  Apple iPad within the market, as an alternative to the paper-based slip, has shown how
                                  new technology can help save time, reduce rekeying and provide better controls.
                                  Brokers and underwriters taking part in the trial have been provided with iPad devices, and
                                  are using them to agree the slip and confirm the placement over the Exchange. The greater
                                  efficiency means that more time is available for crucial face-to-face negotiation.
                                  Sue Langley, Lloyd’s Director of Market Operations, said: “It’s good to look at how we can
                                  use technology to support the way we work. The iPad doesn’t detract from the face-to-face
                                  discussions in the trading room, but just makes it easier to use the information that decisions
                                  are based on.”
                                  The response has been encouraging and Lloyd’s is extending Wi-Fi coverage across the
                                  building to support the pilot.




Lloyd’s                           Annual Report 2010
07

ABOUT LLOYD’S              As at 31 December 2010, the Lloyd’s market consisted of 52 managing agents and 85

MANAGING AGENTS            syndicates. In addition, a further four managing agents exclusively manage syndicates
                           in run-off. All 56 are shown below. However, more important than the sheer scale of
                           the market is the breadth and depth of specialist broking and underwriting expertise
                           brought together under the Lloyd’s umbrella.




                                                                                                                   Welcome to Lloyd’s
                                  For information on Syndicate Gross
                                  Written Premiums see page 139.




                                                                                                                   Strategic overview
                                                                                                                   Market performance
                                                                                                                   Market results
                                                                                                                   Society report




Lloyd’s           Annual Report 2010
08                                        WELCOME TO LLOYD’S

HOW WE WORK
MARKET STRUCTURE
                                          Lloyd’s offers an
                                          unrivalled concentration
                                          of underwriting expertise
                                          and talent

Lloyd’s is not an insurance               How Lloyd’s works
company. It is a market where             The majority of business written at Lloyd’s is placed through brokers who facilitate the risk-
members join together to form             transfer process between clients (policyholders) and underwriters. Clients can discuss their
                                          risk needs with a broker, a coverholder or a service company. Specialist underwriters for
syndicates to insure risks. Much          each syndicate price, underwrite and handle any subsequent claims in relation to the risk
of Lloyd’s business works by              (see Figure 1 below).
subscription, where more than             Members                                            Syndicates
one syndicate takes a share
                                          Providing the capital                             Writing the insurance
of the same risk.                         The capital to support the syndicates’            A Lloyd’s syndicate is made up of one or
                                          underwriting is provided by members of            more members that join together as a group
                                          Lloyd’s. These members include some of            to accept insurance risks. At 31 December
                                          the world’s major insurance groups and            2010, there were 85 syndicates. They operate
                                          listed companies, as well as individuals and      on an ongoing basis, although they are,
                                          limited partnerships. Corporate members           technically, annual ventures. Members have
                                          provide most of the capital for the               the right, but not an obligation, to participate
                                          Lloyd’s market (see Figure 2).                    in syndicates for the following year. In practice
                                                                                            most syndicates are usually supported by
                                          Private members typically support a number
                                                                                            the same capital providers for several years.
                                          of syndicates, while a corporate member
                                                                                            The stability and diversity of the core capital
                                          usually underwrites through a single
                                                                                            providers mean syndicates function like
                                          syndicate. A member is liable only for its
                                                                                            permanent insurance operations, under
                                          share of the risks underwritten and is not
                                                                                            the Lloyd’s umbrella.
                                          responsible for meeting any other members’
                                          underwriting liabilities. Members’ agents         A large proportion of our business takes
                                          provide advisory and administrative services      place in the Underwriting Room located in
                                          to members as required.                           the Lloyd’s Building. Most syndicates have
                                                                                            a presence here, and it is where detailed
                                                                                            negotiations take place regarding the risks
                                                                                            brokers wish to place at Lloyd’s on behalf
                                                                                            of their clients.




Figure 1

HOW LLOYD’S WORKS


                                            corporation of lloyd’s

 Policyholders      distribution                        Managing agents                                                         MEMBERs
                    channel                               Syndicates



                    > Brokers                                                                                               > Corporate
                    > Coverholders                                                                                      > Non-corporate
                    > Service companies             The market                                                    (via Members’ agents)

 business flow                                                                                                             Capital flow




Lloyd’s                                   Annual Report 2010
09




                                                                                                                                                                   Welcome to Lloyd’s
Some syndicates specialise in underwriting a          Corporation of Lloyd’s                                   – Managing financial and regulatory reporting
certain class of insurance, while others write                                                                   for the market, including the production
a range of classes. Most of these placements          Supporting the market                                      of its results and the numerous worldwide
involve face-to-face negotiations. Having direct      The Corporation of Lloyd’s (the Corporation)               regulatory returns.
access to this concentration of underwriting          oversees the market, establishing standards
                                                                                                           2. Maintaining and developing the
skill reinforces our excellent reputation for         and providing services to support its activities.
                                                                                                              attractiveness of the market for capital




                                                                                                                                                                   Strategic overview
expertise, innovation and fast decision-making.       It also manages Lloyd’s worldwide licences.
                                                                                                              providers, distributors and clients, while
                                                      The Corporation’s Executive Team exercises the
                                                                                                              preserving Lloyd’s diversity and London-
                                                      day-to-day powers and functions of the Council
Managing agents                                                                                               based business model. This includes:
                                                      and the Franchise Board. The Corporation,
                                                      including its subsidiaries, had 896 employees            – Managing and developing Lloyd’s global
Managing the syndicates
                                                      worldwide, as at 31 December 2010.                         network of licences and the Lloyd’s brand.
A managing agent is a company set up to
manage one or more syndicates on behalf               As well as providing services to aid the smooth          – Acting in the long-term interests of
of the members who provide the capital. It            running of the market, the Corporation strives             the market.
is responsible for overseeing the syndicate’s         to raise standards and improve performance.              – Representing Lloyd’s to governments
underwriting, employing the underwriters              The Corporation’s work is split into two                   and regulators around the world.
and handling the day-to-day running of the            main areas:
syndicate’s infrastructure and operations.
                                                      1. Overall risk and performance-management
                                                                                                                    A list of managing agents and the
Often a single corporate group will manage               of the market. This includes:




                                                                                                                                                                   Market performance
                                                                                                                    syndicates they manage can be
and fund a syndicate, thereby aligning the                                                                          found on page 139.
                                                         – Setting the level of capital Lloyd’s
management and capital provision. For other                                                                         See page 13 for more detail on
                                                           members must provide to support
syndicates, a number of different members                                                                           the governance of Lloyd’s.
                                                           their proposed underwriting.
(which can include both private capital and                                                                         More information on Corporation
corporate groups) not connected with the                 – Overseeing the market’s business activities              employees can be found in People
managing agent provide the capital (these are              by setting standards and monitoring the                  Strategy on page 33.

known as ‘unaligned’ syndicates). New syndicates           performance of syndicates in areas such                  To read more about the market structure
are often established under a ‘turnkey’ model,             as underwriting, exposure, claims and                    visit www.lloyds.com/aboutus
where an existing managing agent establishes               operational risk.
and manages the syndicate on behalf of a third           – Working with the managing agents of
party capital provider. After a period of time, the        underperforming syndicates to improve
capital provider may seek regulatory approval              performance, intervening directly
to establish their own managing agent.                     if necessary.



Figure 2

Sources of capital by type and location                                                                                                                            Market results

100%



80%



60%
                                                                                                                                                     2010

                                                                                            Worldwide insurance industry                             24%
40%                                                                                         Bermudian insurance industry                             10%

                                                                                            US insurance industry                                    17%
                                                                                                                                                                   Society report




20%                                                                                         UK insurance industry and other corporate                36%

                                                                                            Individual members (limited liability)                      9%

                                                                                            Individual members (unlimited liability)                    4%
0%
           1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010




Lloyd’s                                               Annual Report 2010
10                                                   WELCOME TO LLOYD’S

HOW WE WORK
SECURITY AND
                                                     Lloyd’s financial strength
RATINGS                                              derives from its unique
                                                     capital structure


Financial strength                                   Second Link                                           meet any valid claim that cannot be met by
                                                                                                           the resources of any member. It is funded by
The chain of security                                Members’ funds at Lloyd’s                             members’ annual contributions and subordinated
Lloyd’s unique capital structure, often              Each member, whether corporate or individual,         debt issued by the Corporation in 2004 and
referred to as the Chain of Security, provides       must provide capital to support its underwriting      2007. Central assets may also be supplemented
excellent financial security to policyholders        at Lloyd’s. In accordance with FSA regulations,       by a call on syndicates of up to 3% of overall
and capital efficiency for members.                  each syndicate produces an Individual Capital         premium limits, known as the ‘callable layer’.
                                                     Assessment (ICA) stating how much capital it
There are three links in the Chain of Security                                                             The Corporation regularly undertakes detailed
                                                     requires to cover its underlying business risks
(see Figure 3):                                                                                            analysis to determine the optimum level of
                                                     at a 99.5% confidence level.
> Syndicate level assets                                                                                   central assets, seeking to balance the need
                                                     The Corporation reviews each syndicate’s              for financial security against members’
> Members’ funds at Lloyd’s
                                                     ICA to assess the adequacy of the proposed            desire for cost-effective mutuality of capital.
> Central assets
                                                     capital level. When agreed, each ICA is then          In particular, the Corporation’s sophisticated
                                                     ‘uplifted’ (by 35% for 2010) to ensure enough         modelling tests each member’s underwriting
The funds in the first and second links are
                                                     capital is in place to support Lloyd’s ratings        portfolio against a number of scenarios and
held in trust, primarily for the benefit of
                                                     and financial strength. This uplifted ICA is          a range of forecasts of market conditions.
policyholders whose contracts are underwritten
                                                     known as the syndicate’s Economic Capital
by the relevant member. Members underwrite                                                                 The Corporation’s current target for
                                                     Assessment and drives member capital levels.
for their own account and are not liable for                                                               unencumbered central assets is a minimum
                                                     This capital is held in trust as readily realisable
other members’ losses. The third link contains                                                             of £1,700m. Members’ contributions to the
                                                     assets and can be used to meet any Lloyd’s
mutual assets held by the Corporation which                                                                Central Fund remain at 0.5% of gross written
                                                     insurance liabilities of that member, but not
are available, subject to Council approval,                                                                premiums for 2011. The Council of Lloyd’s
                                                     the liabilities of other members.
to meet any member’s insurance liabilities.                                                                periodically reviews the central assets target
The Chain of Security provides the financial                                                               and the level of contributions in light of the
                                                     Third link                                            current financial position and forecast
strength that ultimately backs insurance
policies written at Lloyd’s and the common                                                                 needs, and will adjust the contribution
                                                     Central assets
security underpins the market’s ratings and                                                                levels as required.
                                                     The Corporation’s central assets are the third
licence network.                                     link of security. The Central Fund is available,
The Corporation is responsible for overseeing        at the discretion of the Council of Lloyd’s, to
both member and central capital levels to
achieve a level of capitalisation that is robust
yet allows members the potential to earn             Figure 3
superior returns.                                    Chain of security

First link                                            SEVERAL                    FIRST          syndicate level assets
                                                                                 LINK
                                                      ASSETS                                    £39,021m
Syndicate level assets
The premiums received by a particular syndicate
are kept in trust and are its first resource for
paying policyholder claims. They are generally
held in liquid assets to ensure liabilities can be
met as they fall due. Profits are not released                                   SECOND
until future liabilities are fully provided for.
                                                                                                members’ funds at lloyd’s
                                                                                 LINK
Each syndicate’s reserves for future liabilities                                                £13,832m
are subject to annual independent audit and
actuarial review.



                                                      MUTUAL                     THIRD          CENTRAL FUND £1,285m                            callable
                                                                                 LINK           CORPORATION £162m                               layer
                                                      ASSETS                                                                                    £703m


                                                                                                SUBORDINATED DEBT/
                                                                                                SECURITIES £930m




Lloyd’s                                              Annual Report 2010
11




                                                                                                                                                                        Welcome to Lloyd’s
Figure 4                                                                                                           Lloyd’s ica and solvency
Corporation & central fund net assets for solvency†                                                               The Corporation also prepares an ICA for
£m                                                                                                                Lloyd’s as a whole, using the FSA’s six risk
                                                                                                                  categories to examine the risks not included
3000                                                                                                      3,046   in each syndicate’s ICA, such as damage




                                                                                                                                                                        Strategic overview
                                                                                        2,815                     to the Lloyd’s building. In addition, the
                                                                          2,608                                   Corporation calculates the statutory solvency
2500                                                  2,465
                                                                                                                  position of the Society of Lloyd’s and reports
2000                              2,054                                                                           this to the FSA. At 31 December 2010, the
              1,850                                                                                               Society had an estimated solvency surplus
1500                                                                                                              of £2,923m (see Figure 4).

1000                                                                                                               Lloyd’s ratings
500                                                                                                               All Lloyd’s syndicates benefit from Lloyd’s
                                                                                                                  central resources, including the Lloyd’s brand,
                                                                                                                  its network of global licences and the Central
0
                                                                                                                  Fund. As all Lloyd’s policies are ultimately
             2005                2006                2007                2008         2009                2010
                                                                                                                  backed by this common security, a single




                                                                                                                                                                        Market performance
                                                                                                                  market rating can be applied. The Lloyd’s
                                                                          2010                                    financial strength ratings apply to every
                                                                                                                  policy issued by every syndicate at Lloyd’s
            Corporation & Central Fund net assets                        1,413
                                                                                                                  since 1993.
            Syndicate loans                                                      0
                                                                                                                  Three of the world’s leading insurance rating
            Callable layer                                                 703                                    agencies validate Lloyd’s strengths, robust
                                                                                                                  capitalisation and the financial strength of
            Subordinated debt issued 2004                                  514
                                                                                                                  the market. In 2010, all three rating agencies
            Subordinated perpetual securities issued 2007                  416                                    reaffirmed our ratings as outlined in Figure 5.
                                                                                                                  In addition, Standard & Poor’s has upgraded
            Solvency deficits                                               123
                                                                                                                  Lloyd’s Enterprise Risk Management rating
                                                                                                                  from ‘adequate’ to ‘adequate with strong risk
†
    The aggregate value of central assets of the Corporation for solvency purposes at 31 December 2010,           controls’. This recognises Lloyd’s ongoing
    excluding the subordinated debt liabilities, including the callable layer.                                    improvements in risk management.

                                                                                                                  “Lloyd’s occupies an excellent position in the
                                                                                                                   global general insurance and reinsurance
                                                                                                                                                                        Market results
                                                                                                                   markets as a specialist writer of property
Figure 5                                                                                                           and casualty risks. Its competitive strength
Lloyd’s ratings                                                                                                    derives from its reputation for innovation
                                                                                                                   and flexibility, which is supported by the
                                                                                                                   pool of underwriting expertise in London.”
                                                                                                                  A.M. Best, August 2010


standard & poor’s a+ (strong)                                                                                             More information on the Chain of
fitch ratings a+ (strong)                                                                                                 Security can be found on page 71.
                                                                                                                                                                        Society report




A.M. BEST a (EXCELLENT)

As at 31 December 2010.




Lloyd’s                                                                Annual Report 2010
12                                                WELCOME TO LLOYD’S

HOW WE WORK
MANAGING RISK
                                                  Lloyd’s uses a range of
                                                  tools to control and
                                                  manage insurance risk


As with all insurers, the                         Managing insurance risk                               to underwriting, claims and
                                                                                                        risk management.
largest risk facing Lloyd’s                       Each syndicate agrees its own appetite for
                                                                                                      > Sets guidelines for catastrophe exposure
is the inherent uncertainty                       risk, then develops a business plan, arranges
                                                                                                        and reinsurance use.
                                                  its reinsurance protection and manages
of the size and timing of                         its exposures and claims. Through the
                                                                                                      > Devises Realistic Disaster Scenarios
                                                                                                        (RDS) to help in the measurement and
insurance liabilities.                            Performance Management Directorate, the
                                                                                                        management of catastrophe exposures
                                                  Corporation approves syndicate business
                                                                                                        at syndicate and market level.
                                                  plans and capital requirements and regularly
                                                                                                      > Monitors and benchmarks reserve strength,
                                                  reviews and provides to managing agents
                                                                                                        and coordinates the process for Statements
                                                  information relating to their syndicates’
                                                                                                        of Actuarial Opinion on syndicate reserves.
                                                  performance. The framework and processes
                                                  used by syndicates and the Corporation
                                                                                                      All managing agents are required to write in
                                                  continue to evolve in light of the changing
                                                                                                      accordance with their syndicates’ approved
                                                  external environment and the need to implement
                                                                                                      business plans, to meet Lloyd’s minimum
                                                  the new Solvency II regulatory regime. To control
                                                                                                      standards and to comply with Lloyd’s byelaws
                                                  and monitor insurance risk within the market’s
                                                                                                      and requirements. Failure to do so by a managing
                                                  overall risk appetite, the Corporation:
                                                                                                      agent may result in Lloyd’s taking a range
                                                  > Reviews and approves business plans and           of actions, which include, in appropriate
                                                    approves appropriate capital requirements.        circumstances, requiring the managing agent
          Further information on changes to the   > Monitors syndicates’ performance.                 to cease underwriting on behalf of a syndicate
          risk management framework can be
                                                  > Establishes and monitors compliance with          and, ultimately, withdrawal of its approval to
          found on page 30.
                                                    minimum standards, including in relation          be a managing agent at Lloyd’s.




                                                    Managing the cycle

                                                    The Performance Management Data Return (PMDR) plays a key role in managing the
                                                    overall performance of the Lloyd’s market. Monthly updates enable the Performance
                                                    Management Directorate to evaluate each syndicate’s performance against their approved
                                                    business plans, and take mitigating action where required.
                                                    Details of performance and premium income by risk category, distribution channel and
                                                    method of placement, are gathered, together with a breakdown of renewed, lapsed and
                                                    new business. Collecting consistent information on a regular basis and taking appropriate
                                                    action where necessary helps protect the Central Fund and, in turn, protect policyholders.


                                                            For more information see
                                                            www.lloyds.com/pmdr




Lloyd’s                                           Annual Report 2010
13

Governance                    Lloyd’s Governance
                              structure provides clarity
                              and accountability




                                                                                                                          Welcome to Lloyd’s
The Council of Lloyd’s is     Figure 6

responsible for supervising   Principal committees of LLOYD’S
the market.
                                                                   the council
                                                                   of lloyd’s




                                                                                                                          Strategic overview
                                                                   franchise
                                                                   board



                               nominations,                                                    audit
                               appointments                                                    committee
                               and compensation
                               committee




                                                                                                                          Market performance
                               capacity                            market                       investment
                               transfer                            supervision                  committee
                               panel                               and review
                                                                   committee




                              The council and franchise board                    The members of the Council
                                                                                 and Franchise Board are listed
                              The Council of Lloyd’s is the governing body       on pages 14-17.
                              of the Society of Lloyd’s and has ultimate         For more information on corporate
                              responsibility for managing the market as a        governance see page 77.
                              whole. For many of its functions, the Council
                                                                                 Details of the Executive Team
                              now acts through the Franchise Board, whose        can be found at:
                              members are appointed by the Council and           www.lloyds.com/executiveteam
                              drawn from both within and outside the
                              Lloyd’s market.
                                                                                                                          Market results
                              The day-to-day powers and functions of the
                              Council and Franchise Board are exercised by
                              the Corporation’s Executive Team, consisting
                              of the Chief Executive Officer and Directors
                              of the Corporation.
                              Lloyd’s is regulated by the FSA, which
                              undertakes direct supervision of managing
                              agents and monitors capital and solvency.
                              The Corporation plays an active role in
                              managing risk within the market to ensure
                              that Lloyd’s central assets, brand, licences
                              and reputation are protected.
                                                                                                                          Society report




Lloyd’s                       Annual Report 2010
14            WELCOME TO LLOYD’S

Governance      01     07     13

THE COUNCIL     02     08     14
OF LLOYD’S      03     09     15

                04     10     16

                05     11     17

                06     12




Lloyd’s       Annual Report 2010
15
01 Lord Levene of Portsoken KBE                          07 Rupert Atkin                                             13 Dr Reg Hinkley*
   Chairman of Lloyd’s                                      (Working member)                                            (Nominated member)
   (Working member)                                         Member of the NACC                                          Member of the Audit Committee
   Peter Levene was elected as Lloyd’s Chairman             Rupert Atkin is the Chief Executive of Talbot               Dr Reg Hinkley is Bursar at Christ’s College
   in November 2002. He is also the Chairman of             Underwriting and was the active underwriter                 Cambridge. Until July 2007 he was Chief
   NBNK Investments plc and General Dynamics                for syndicate 1183 from 1991 until 2007. He is a            Executive Officer of BP’s UK pension fund.




                                                                                                                                                                          Welcome to Lloyd’s
   UK Limited. He is a member of the Board of               director of all Talbot Group companies. He has              He joined BP in 1981, and worked in finance,
   TOTAL SA, China Construction Bank and                    served on various market bodies, including the              planning and risk management roles. Previously
   Haymarket Group. He also chairs the Defence              Lloyd’s Regulatory Board and has chaired both               he worked at HM Treasury. He is an independent
   Reform Group of the Ministry of Defence and              the Lloyd’s Underwriters Association and the                Trustee and Deputy Chairman of the Lloyd’s
   is a member of the House of Lords Select                 Joint War Risk Committee.                                   Pension Scheme.
   Committee on Economic Affairs. He is an
                                                         08 Michael Deeny                                            14 barnabas hurst-bannister
   Alderman of the City of London and served
                                                            (External member)                                           Representative of Aprilgrange Limited
   as Lord Mayor for the year 1998-99.
                                                            Michael Deeny is a chartered accountant. He                 (External member)
02 Dr Richard Ward                                          was the Chairman of the Association of Lloyd’s              Barnabas Hurst-Bannister, who has worked in
   Chief Executive Officer                                  Members. His career has principally been in                 Lloyd’s since 1975, is Chairman of Aprilgrange
   (Nominated member)                                       the music industry, where he has promoted                   Limited, a corporate capital provider owned
   Richard Ward joined Lloyd’s as Chief Executive           U2, Bruce Springsteen, Nirvana and Luciano                  wholly by The Travelers Companies, Inc.
   Officer in April 2006. Previously he worked as           Pavarotti amongst others. He underwrites                    He is also the Chairman of the Lloyd’s Market
   both CEO and Vice-Chairman at the International          through a Limited Liability Partnership and                 Association and the London Market Group.
   Petroleum Exchange (IPE), re-branded ICE                 is Deputy Chairman of the Equitas Trust.                    He also acts as a political risks underwriting
   Futures. Prior to this, he held a range of senior                                                                    consultant to Beazley Furlonge Limited.
                                                         09 Sir Robert Finch*




                                                                                                                                                                          Strategic overview
   positions at BP, after pursuing a scientific career
                                                            (Nominated member)                                       15 Alan Lovell
   with the Science & Engineering Research Council
                                                            Member of the NACC                                          (External member)
   (SERC). He is a Board member of the Geneva
                                                            Member of the Audit Committee                               Member of the NACC
   Association, The Transatlantic Business Dialogue
                                                            Sir Robert Finch qualified as a Solicitor in 1969           Alan Lovell has a portfolio of green energy
   and a Council Member of the Heart of the
                                                            when he joined Linklaters, becoming Partner in              roles and is Chief Adviser to the restructuring
   City charity.
                                                            1974 and Head of Real Estate in 1997. He retired            practice of PWC. He was earlier Chief Executive
03 Paul jardine                                             in 2005 to take the Chairmanship of Liberty                 of Costain Group plc, Dunlop Slazenger, Jarvis
   Representative of Catlin Syndicate Limited               International plc for three years. He became                plc and Infinis Limited. He is Chairman of the
   Deputy Chairman of Lloyd’s                               Chairman of the Royal Brompton and Harefield                Mary Rose Trust Appeal Committee and is
   (External member)                                        Hospital Foundation Trust in January 2009. In               High Sheriff of Hampshire for 2010-11. He
   Member of the NACC                                       February 2009 he became the Chairman of the                 is a director of the Association of Lloyd’s
   Member of the Audit Committee                            Aviva Mall Fund. He is a director of FF & P Russia,         Members and of Alpha Insurance Analysts
   Paul Jardine, a qualified actuary, is Deputy             Governor of the College of Law, served as a                 Ltd (a members’ agent).
   Chairman of Catlin Underwriting Agencies                 Church Commissioner from 2003 to 2008 and
                                                                                                                     16 Sir David Manning*
   Limited and Chief Operating Officer of Catlin            was Lord Mayor of London for the year 2003-04.
                                                                                                                        (Nominated member)




                                                                                                                                                                          Market performance
   Group Limited. He has over 28 years of
                                                         10 Matthew fosh                                                Sir David Manning retired from the Diplomatic
   insurance industry experience and was
                                                            Representative of Novae Corporate                           Service in 2007 after four years as British
   Chairman of the Lloyd’s Market Association
                                                            Underwriting Limited                                        Ambassador to the United States. He is now
   from 2007 to 2010.
                                                            (External member)                                           a director of Gatehouse and a non-executive
04 Dr Andreas Prindl CBE*                                   Matthew Fosh is the Chief Executive Officer of              director of BG Group and of Lockheed Martin
   Deputy Chairman of Lloyd’s                               Novae Group plc which he joined in 2002. He is              UK. He is a member of the Council of the
   (Nominated member)                                       a non-executive director of Ariscom Compagnia               International Institute for Strategic Studies
   Chairman of the NACC                                     di Assicurazioni S.p.A. He previously worked in             and on the panel of Senior Advisers at the
   Member of the Audit Committee                            the capital markets, where in 1989 he co-founded            Royal Institute for International Affairs.
   Andreas Prindl worked for Morgan Guaranty                a derivative trading business, which he
                                                                                                                     17 NicHolas Marsh
   in New York, Frankfurt, London and as General            subsequently sold in 2002 to ICAP plc.
                                                                                                                        (Working member)
   Manager in Tokyo and then set up Nomura
                                                         11 Ewen Gilmour                                                Nicholas Marsh is Director of Underwriting
   Bank International, which he chaired. He was
                                                            (Working member)                                            Review at Atrium Underwriters Limited and
   appointed CBE for his contributions to financial
                                                            Member of the Audit Committee                               Executive Director of Atrium Underwriting Group
   services education in Britain and Eastern Europe.
                                                            Member of the NACC                                          Limited, having been Chief Executive for the
05 Graham White                                             Ewen Gilmour is a chartered accountant. He is               Group from 2000 to 2005. His Lloyd’s career
   Deputy Chairman of Lloyd’s                               the former Chief Executive of Chaucer Holdings              started in 1973, when he joined Syndicate 570
   (Working member)                                         plc and is currently a non-executive director of            and was Active Underwriter from 1989 to 2005.
   Member of the NACC                                       Antares Managing Agency Limited, Hampden                                                                      Market results
   Graham White is Managing Director of Argenta             Agencies Limited, Shelbourne Syndicate Services
   Private Capital Ltd and Deputy Chairman of               Limited and Xchanging Insurance Services Group              The Council as at 29 March 2011.
   Argenta Syndicate Management Ltd and has                 of companies. He is also a member of the Lloyd’s
   worked in the Lloyd’s market since 1968 as a             Market Association Market Processes Committee.              * Considered to be independent members
   reinsurance broker, company secretary and                Formerly a corporate financier with Charterhouse              of Council.
   members’ and managing agent. He is a trustee             Bank, he moved to the Lloyd’s market in 1993 to
   of Lloyd’s Patriotic Fund.                               help facilitate the introduction of corporate capital.
06 LORD ASHTON OF HYDE                                   12 Christopher Harman
   Representative of Faraday Capital Limited                (Working member)
   (External member)                                        Christopher Harman has worked in the Lloyd’s
   Henry Ashton is the Chief Executive Officer              market as a reinsurance broker since 1971,
   of the Faraday Group, the London market arm              specialising in reinsurances of Lloyd’s syndicates
   of General Re. He was a reinsurance broker               and companies writing global business. He is a
   in London and New York for ten years before              Partner in Jardine Lloyd Thompson Reinsurance
   joining the Lloyd’s managing agent D P Mann,             Brokers Ltd, who bought Harman Wicks &
   which was subsequently bought by General Re.             Swayne Ltd in 2008, an independent Lloyd’s
                                                                                                                                                                          Society report




                                                            broker of which he was founder and Deputy
                                                            Chairman. He has been an unlimited Name
                                                            since 1979 as well as writing through a Nameco.




Lloyd’s                                                  Annual Report 2010
16              WELCOME TO LLOYD’S

Governance      01 Lord Levene of Portsoken KBE
                   Chairman of Lloyd’s
                                                                     06 andrew kendrick
                                                                        Member of the Audit Committee
THE FRANCHISE      Biography on page 15.                                Member of the NACC
                                                                        Andrew Kendrick is Chairman and Chief
BOARD           02 Dr Richard Ward
                   Chief Executive Officer
                                                                        Executive Officer of ACE European Group.
                                                                        Prior to this, he served as President and Chief
                   Biography on page 15.
                                                                        Executive Officer, ACE Bermuda. He has over
                03 Tom BOlt                                             30 years of insurance industry experience. He
                   Director, Performance Management                     is a member of the Lloyd’s Market Association
                   Tom Bolt joined Lloyd’s in September 2009.           (LMA) Board and was Chairman of the LMA
                   Previously, he was Managing Director of              from January 2006 to June 2007.
                   Marlborough Managing Agency. He has
                                                                     07 Dr Martin Read*
                   extensive experience in international
                                                                        Martin Read is a non-executive director of
                   insurance and reinsurance across the UK,
                                                                        Invensys, Aegis Group, the UK Government
                   US and Europe and has held senior roles in
                                                                        Cabinet Office Efficiency and Reform Board and
                   Berkshire Hathaway’s reinsurance divisions
                                                                        is the independent Chair of the Remuneration
                   and as President of some of its insurance
                                                                        Consultants Group. He was Chief Executive
                   subsidiaries. He also assisted in the formation
                                                                        of international IT services company Logica
                   of Bankers Trust Insurance Derivatives
                                                                        from 1993 to 2007 and has served as a
                   business, as well as a related group of
                                                                        non-executive director on the boards of British
                   insurance and reinsurance companies.
                                                                        Airways, Siemens Holdings, Boots and ASDA.
                04 Nicholas Furlonge                                    He led a UK Government review of back office
                   Nicholas Furlonge is the Director of Risk            operations and IT across the public sector
                   Management at Beazley plc. He has worked             which reported in 2009.
                   in the Lloyd’s market since 1972 and was
                                                                     08 luke savage
                   co-founder of Beazley. He is a member
                                                                        Director, Finance, Risk Management
                   of the Lloyd’s Market Association Board
                                                                        and Operations
                   and Chairman of the Lloyd’s Community
                                                                        Luke Savage, a chartered accountant, joined
                   Programme Management Board.
                                                                        Lloyd’s in 2004. He has over 25 years’ experience
                05 CLAIRE IGHODARO CBE*                                 in financial services across insurance and
                   Chairman of the Audit Committee                      banking, including Morgan Stanley and
                   Claire Ighodaro is Audit Committee Chair             Deutsche Bank.
                   and a Board member of the British Council,
                                                                     09 david shipley
                   the Lending Standards Board, the Open
                                                                        Member of the Audit Committee
                   University and Lloyd’s. She was an
                                                                        David Shipley was named underwriter for MAP
                   independent director at BIS and UK Trade
                                                                        Syndicate 2791 from its formation in 2000 until
                   and Investment and was President of CIMA
                                                                        2007, and is now non-executive Chairman of
                   (the Chartered Institute of Management
                                                                        MAP, having worked as a Lloyd’s underwriter
                   Accountants).
                                                                        since 1976. He has underwritten since 1984, first
                                                                        as a Name and subsequently with limited liability.
                                                                        He was a member of the Council from February
                                                                        2003 to January 2009 and was appointed
                                                                        Chairman of Equitas in September 2009.
                                                                     10 Andre Villeneuve*
                                                                        Andre Villeneuve is Chairman of the City
                                                                        of London’s International Regulatory
                                                                        Strategy Group. He is an Independent
                                                                        Director of United Technologies Corporation
                                                                        and TheCityUK. He served as Chairman of
                                                                        Euronext-LIFFE, non-executive director
                                                                        of Aviva, and executive director of Reuters
                                                                        where he worked for many years.


                                                                         The Franchise Board as at 29 March 2011.

                                                                         * Considered to be an independent
                                                                           non-executive director.




Lloyd’s         Annual Report 2010
Welcome to Lloyd’s   Strategic overview   Market performance   Market results   Society report
17




                                                                                                                Annual Report 2010
     06




                    09
               08
          07




                         10
                    04
     01




                         05
          02

               03




                                                                                                                Lloyd’s
18        2010 AT A GLANCE




Strategic
overview


Lloyd’s   Annual Report 2010
2010 AT A GLANCE                                                   19

Business
Highlights
             Good progress against 2010
             objectives and continued
             support for the market




                                                                                     Welcome to Lloyd’s
             > Performance Management – Improved risk and management
               information is being received from the market via the Performance
               Management Data Return, helping the Corporation better monitor
               and manage syndicate underwriting performance.




                                                                                     Strategic overview
             > Solvency II – The market and corporation continue to make
               good progress to be ready for 2013. Extensive lobbying was
               undertaken at EU and national level on Solvency II.

             > The Exchange – All managing agents are now connected and
               an endorsement pilot involving direct marine classes has made
               good progress.

             > Claims Transformation – The claims agreement framework
               pilot is underway and has resulted in average claims transaction




                                                                                     Market performance
               times improving by 40% in the pilot lines of business.

             > Access to business – Lloyd’s was granted a licence to write
               direct business in China. This will be made operational in 2011.
               A new Lloyd’s representative office was opened in Toronto.
               Improvements were made to the coverholder distribution channel,
               making it easier for a coverholder to do business with Lloyd’s.

             > Regulation – Lloyd’s has continued to play a leading role in
               responding to the post-crisis political and regulatory agenda,
               seeking to ensure that any new insurance regulations are
               appropriate and that the new regulatory agencies in the
               EU and those proposed in the UK provide effective but
               proportionate oversight of the industry.                              Market results

             > Market modernisation – Lloyd’s continued to support the
               London Market Group’s programme of work to improve the
               London market’s business processes.

             > Talent – Lloyd’s continued to improve the depth and quality of
               the talent working in the market via the Lloyd’s graduate and
               leadership schemes, and the new claims talent programme.

             > Financial strength – Lloyd’s ratings were maintained
               at their target level.
                                                                                     Society report




Lloyd’s      Annual Report 2010
20                                 Strategic overview

CHIEF EXECUTIVE
OFFICER’S
                                   In the face of economic
INTRODUCTION                       uncertainty, the market
                                   has delivered a solid
                                   set of results




  Market participants will need to show
  their mettle in underwriting for profit,
  rather than top line growth.




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Lloyd's annual report_2010

  • 2. OUR BUSINESS LLOYD’S ACCEPTS BUSINESS FROM OVER 200 COUNTRIES AND TERRITORIES WORLDWIDE Our licences in over 75 jurisdictions, supported by a network of local offices, ensure access to insurance markets large and small. LLOYD’S total business by region 10 7 4 43 20 16 US & Canada UK US & Canada 43% 20% Europe 16% United Kingdom Europe Central Asia & Asia Pacific Other Americas Rest of the World Rest of the world 4% Other Americas 7% LLOYD’S in numbers 85 Syndicates 178 Brokers 200 Countries and territories of specialist underwriting daily creating insurance which covers… experience and talent solutions in over… Lloyd’s Annual Report 2010
  • 3. North America Europe Central Asia & Asia Pacific Lloyd’s has offices in Atlanta, Chicago, Lloyd’s has full-time country managers Lloyd’s has offices in Australia and Hong Frankfort KY, Los Angeles, New York, supporting Lloyd’s market development Kong (SAR). In addition, Lloyd’s has three Toronto and Montreal and is represented activities in Austria, Benelux, France, trading platforms to access business in in the US Virgin Islands by an attorney Germany, Iberia, Ireland, Italy, Poland, China, Japan and Singapore. in fact. Nordic Area, Switzerland and the UK. Latin America Africa Lloyd’s has an office in Brazil with co-located Lloyd’s has a full-time country manager syndicates to access reinsurance business. in South Africa. LLOYD’S class breakdown by region Central Rest US & Other United Asia & Asia of the Canada Americas Kingdom Europe Pacific world TOTAL Reinsurance 30% 75% 29% 38% 46% 62% 37% Property 31% 7% 20% 14% 14% 8% 22% Casualty 20% 8% 22% 18% 28% 12% 20% Marine 6% 4% 5% 17% 6% 7% 7% Energy 10% 4% 2% 7% 3% 3% 6% Motor 1% 1% 21% 1% 1% 2% 5% Central Asia & Asia Pacific Aviation 2% 1% 1% 5% 2% 6% 3% 10% All Classes 43% 7% 20% 16% 10% 4% 100% all underpinned by… 94% Of the FTSE 100 97% Of dow Jones 323 Years of underwriting and… industrial average companies experience
  • 4. LLOYD’S VISION TO BE THE MARKET OF CHOICE FOR INSURANCE AND REINSURANCE BUYERS AND SELLERS TO ACCESS AND TRADE SPECIALIST PROPERTY AND CASUALTY RISKS
  • 5. 01 02 Contents Financial highlights 03 Chairman’s statement 04 About Lloyd’s 06 How we work 08 Governance 13 Welcome to Lloyd’s 18 Business highlights 19 CEO’s introduction 20 Strategy 22 Business environment 23 2011 priorities 25 International reach 26 Strategic overview Key performance indicators 28 Risk management 30 People strategy 33 Corporate responsibility 36 42 2010 Market performance review 43 Risk and uncertainties 49 Reinsurance 51 Property 52 Market performance Casualty 53 Marine 54 Energy 55 Motor 56 Aviation 57 58 Statement of Council’s responsibilities 59 Report of Ernst & Young LLP to the Council of Lloyd’s on the 2010 Lloyd’s pro forma financial statements 59 Pro forma financial statements 60 Notes to the pro forma financial statements 63 Security underlying policies issued at Lloyd’s 71 Market results 74 Introduction 75 Financial highlights 76 Corporate governance 77 Internal control statement 82 Report of the Nominations, Appointments and Compensation Committee 83 Report of the Audit Committee 92 Report of the Lloyd’s Members’ Ombudsman 94 Society report Financial review 95 Statement of the Council of Lloyd’s responsibilities in relation to the financial statements 100 Independent auditor’s report to members of the Society of Lloyd’s 101 Society of Lloyd’s financial statements 102 Notes to the financial statements 107 Appendix – Managing agents and syndicates 139 Lloyd’s Annual Report 2010 Glossary of terms 141
  • 6. 02 WELCOME TO LLOYD’S WELCOME TO LLOYD’S Lloyd’s Annual Report 2010
  • 7. 2010 AT A GLANCE 03 Financial > Lloyd’s achieved a profit before tax of £2,195m (2009: £3,868m) Highlights and a combined ratio of 93.3% (2009: 86.1%). The reduction in profits reflects the increase in catastrophe related claims, particularly the Chilean earthquake in February and the Welcome to Lloyd’s prevailing low interest rate environment > Gross premium income remained steady at £22,592m (2009: £21,973m) as Lloyd’s strong ratings and licence network brought more opportunities balanced against slightly softening market conditions > Central assets at record level of £2,377m (2009: £2,084m) following significant recoveries from insolvent members as legacy issues are resolved Strategic overview The pro forma financial statements (PFFS) are Gross written premium PROFIT BEFORE TAX prepared so that the financial results of Lloyd’s £m £m and its members taken together and their net assets can be compared with general insurance companies. The PFFS include the aggregate of 2006 16,414 2006 3,662 syndicate annual accounts (Aggregate Accounts), members’ funds at Lloyd’s (FAL) and the Society 2007 16,366 2007 3,846 of Lloyd’s financial statements. 2008 17,985 2008 1,899 2009 21,973 2009 3,868 To read more on our financial results see page 42. 2010 22,592 2010 2,195 The Aggregate Accounts are reported as Market performance a separate document and can be found at www.lloyds.com/financialreports £22,592m £2,195m CAPITAL, RESERVES AND SUBORDINATED CENTRAL ASSETS* DEBT AND SECURITIES £m £m 2006 13,333 2006 1,454 2007 14,461 2007 1,951 2008 15,264 2008 2,072 2009 19,121 2009 2,084 2010 19,121 2010 2,377 £19,121m £2,377m Market results RETURN ON CAPITAL COMBINED RATIO* % % 2006 31.4 2006 83.1 2007 29.3 2007 84.0 2008 13.7 2008 91.3 2009 23.9 2009 86.1 2010 12.1 2010 93.3 Society report 12.1% 93.3% * See Glossary on page 141. The basis for translating income and expenditure and assets and liabilities in foreign currency is set out on page 64. Lloyd’s Annual Report 2010
  • 8. 04 WELCOME TO LLOYD’S CHAIRMAN’S STATEMENT A large part of the challenge for the Lloyd’s market is that it must prepare for the unexpected Financial services will be central to any recovery – in the UK and elsewhere. Lloyd’s Annual Report 2010
  • 9. 05 Welcome to Lloyd’s In 2010, none of the Atlantic storms made landfall That said, our capital security remains strong in the United States. However, the result for the and we maintained A+ ratings from Fitch year was significantly affected by the earthquakes and Standard and Poor’s and an A rating in Chile and New Zealand as well as the loss of from AM Best. the Deepwater Horizon oil rig in the Gulf of Mexico. Despite a low yield environment, Lloyd’s posted Despite this, Lloyd’s still made a profit of £2.2bn. Strategic overview better than expected investment returns. These events are a reminder that the market Although our overall result was assisted by must remain vigilant. A large part of the challenge prior year releases, we were able to benefit for the Lloyd’s market is that it must prepare from a general stabilisation of the world economy, for the unexpected. but with a note of caution, given the uncertain outlook for 2011, as governments work to cut 2011 has already been a difficult year. high levels of debt. At the time of writing, a number of Middle East and North African states were experiencing Financial services will be central to any recovery unrest. In the Pacific region, cyclones caused – in the UK and elsewhere. We look to the devastating floods in Australia, and in New government to help us retain our international Zealand, Christchurch was struck by its second competitiveness at this critical phase. The new major earthquake within six months. European regulation, Solvency II, is designed to ensure capital security going forward. And above all, the world has been shocked by Because of this, further regulatory changes Market performance the earthquake and subsequent tsunami which are not needed at this time and any additional struck North East Japan in March 2011. It is still burdens will threaten the market’s ability to too early to predict with accuracy the financial attract business and capital from overseas. loss of this event, but it is, of course, nothing Around 80% of our business comes from outside compared to the human cost of the tragedy. the UK, and it is important that we can compete My thoughts, and I know that they are shared internationally. Indeed a high point of 2010 was by the entire Lloyd’s market, go to the people the decision by the Chinese authorities to award affected by these terrible events in the Lloyd’s a direct licence to operate in the world’s Pacific region. second largest economy. The insurance industry is on the front line of I would like to thank the market and the staff many of these events, whether an earthquake, of the Corporation for their efforts. floods or political unrest – it is we who provide In particular I would like to thank Celia Denton financial cover for much of the damage. who retired this month after six years of The loss of the Deepwater Horizon oil rig in distinguished service on the Council of Lloyd’s April 2010 served as a reminder of the risks and invaluable assistance to the Audit Committee. of rising energy demand across the world. I would also like to thank Dipesh Shah for his The need to dig, or drill deeper and exploit service to the Franchise Board over the last Market results sources of energy that were hitherto seen three years. as uncommercial has changed the energy risk landscape. PETER LEVENE Chairman In financial terms, the current high levels 29 March 2011 of capital in the industry continue to drive down rates and profitability will continue to be a challenge for the market in 2011. The critical issue for the market is to walk away from business offered at rates which are not sustainable. Society report Lloyd’s Annual Report 2010
  • 10. 06 WELCOME TO LLOYD’S ABOUT LLOYD’S The world’s specialist insurance market With a tradition of innovation, Lloyd’s began over 300 years ago, in Edward Lloyd’s offers a unique concentration of Lloyd’s coffee house – a place where ship- expertise and talent, backed by strong Lloyd’s is often the first to owners could meet people with the capital to financial ratings and international licences. insure new, unusual or insure them. Since then, Lloyd’s has built on its Our strength is based on the diversity complex risks, and conducts maritime heritage to become the world’s leading of the managing agents who operate at market for specialist property and casualty Lloyd’s, supported by capital from sources business in over 200 insurance. Over 65% of Fortune Global 500 around the world. countries and territories. companies insure through the Lloyd’s market. While always changing with the times, Lloyd’s Lloyd’s remains a dynamic and innovative remains true to its original aim of helping market, bringing together underwriters clients rebuild after disaster. Over the providing insurance coverage, with brokers last few years much has been achieved in who are seeking insurance on behalf of raising standards in underwriting and risk clients. Business at Lloyd’s is still conducted management and strengthening the market’s face-to-face, and the bustling Underwriting capital position. We continue to pursue ways Room is central to the smooth running of the of improving efficiency and raising standards subscription market, where more than one of service, to make Lloyd’s an easier place in underwriting syndicate takes a share of the which to do business. same risk. Lloyd’s offers a range of distribution channels which allow managing agents (those responsible for managing a syndicate) to access specialist business primarily via brokers, coverholders and service companies. Making the most of new technology Real progress in electronic trading across the Exchange was made in 2010. A trial of the Apple iPad within the market, as an alternative to the paper-based slip, has shown how new technology can help save time, reduce rekeying and provide better controls. Brokers and underwriters taking part in the trial have been provided with iPad devices, and are using them to agree the slip and confirm the placement over the Exchange. The greater efficiency means that more time is available for crucial face-to-face negotiation. Sue Langley, Lloyd’s Director of Market Operations, said: “It’s good to look at how we can use technology to support the way we work. The iPad doesn’t detract from the face-to-face discussions in the trading room, but just makes it easier to use the information that decisions are based on.” The response has been encouraging and Lloyd’s is extending Wi-Fi coverage across the building to support the pilot. Lloyd’s Annual Report 2010
  • 11. 07 ABOUT LLOYD’S As at 31 December 2010, the Lloyd’s market consisted of 52 managing agents and 85 MANAGING AGENTS syndicates. In addition, a further four managing agents exclusively manage syndicates in run-off. All 56 are shown below. However, more important than the sheer scale of the market is the breadth and depth of specialist broking and underwriting expertise brought together under the Lloyd’s umbrella. Welcome to Lloyd’s For information on Syndicate Gross Written Premiums see page 139. Strategic overview Market performance Market results Society report Lloyd’s Annual Report 2010
  • 12. 08 WELCOME TO LLOYD’S HOW WE WORK MARKET STRUCTURE Lloyd’s offers an unrivalled concentration of underwriting expertise and talent Lloyd’s is not an insurance How Lloyd’s works company. It is a market where The majority of business written at Lloyd’s is placed through brokers who facilitate the risk- members join together to form transfer process between clients (policyholders) and underwriters. Clients can discuss their risk needs with a broker, a coverholder or a service company. Specialist underwriters for syndicates to insure risks. Much each syndicate price, underwrite and handle any subsequent claims in relation to the risk of Lloyd’s business works by (see Figure 1 below). subscription, where more than Members Syndicates one syndicate takes a share Providing the capital Writing the insurance of the same risk. The capital to support the syndicates’ A Lloyd’s syndicate is made up of one or underwriting is provided by members of more members that join together as a group Lloyd’s. These members include some of to accept insurance risks. At 31 December the world’s major insurance groups and 2010, there were 85 syndicates. They operate listed companies, as well as individuals and on an ongoing basis, although they are, limited partnerships. Corporate members technically, annual ventures. Members have provide most of the capital for the the right, but not an obligation, to participate Lloyd’s market (see Figure 2). in syndicates for the following year. In practice most syndicates are usually supported by Private members typically support a number the same capital providers for several years. of syndicates, while a corporate member The stability and diversity of the core capital usually underwrites through a single providers mean syndicates function like syndicate. A member is liable only for its permanent insurance operations, under share of the risks underwritten and is not the Lloyd’s umbrella. responsible for meeting any other members’ underwriting liabilities. Members’ agents A large proportion of our business takes provide advisory and administrative services place in the Underwriting Room located in to members as required. the Lloyd’s Building. Most syndicates have a presence here, and it is where detailed negotiations take place regarding the risks brokers wish to place at Lloyd’s on behalf of their clients. Figure 1 HOW LLOYD’S WORKS corporation of lloyd’s Policyholders distribution Managing agents MEMBERs channel Syndicates > Brokers > Corporate > Coverholders > Non-corporate > Service companies The market (via Members’ agents) business flow Capital flow Lloyd’s Annual Report 2010
  • 13. 09 Welcome to Lloyd’s Some syndicates specialise in underwriting a Corporation of Lloyd’s – Managing financial and regulatory reporting certain class of insurance, while others write for the market, including the production a range of classes. Most of these placements Supporting the market of its results and the numerous worldwide involve face-to-face negotiations. Having direct The Corporation of Lloyd’s (the Corporation) regulatory returns. access to this concentration of underwriting oversees the market, establishing standards 2. Maintaining and developing the skill reinforces our excellent reputation for and providing services to support its activities. attractiveness of the market for capital Strategic overview expertise, innovation and fast decision-making. It also manages Lloyd’s worldwide licences. providers, distributors and clients, while The Corporation’s Executive Team exercises the preserving Lloyd’s diversity and London- day-to-day powers and functions of the Council Managing agents based business model. This includes: and the Franchise Board. The Corporation, including its subsidiaries, had 896 employees – Managing and developing Lloyd’s global Managing the syndicates worldwide, as at 31 December 2010. network of licences and the Lloyd’s brand. A managing agent is a company set up to manage one or more syndicates on behalf As well as providing services to aid the smooth – Acting in the long-term interests of of the members who provide the capital. It running of the market, the Corporation strives the market. is responsible for overseeing the syndicate’s to raise standards and improve performance. – Representing Lloyd’s to governments underwriting, employing the underwriters The Corporation’s work is split into two and regulators around the world. and handling the day-to-day running of the main areas: syndicate’s infrastructure and operations. 1. Overall risk and performance-management A list of managing agents and the Often a single corporate group will manage of the market. This includes: Market performance syndicates they manage can be and fund a syndicate, thereby aligning the found on page 139. – Setting the level of capital Lloyd’s management and capital provision. For other See page 13 for more detail on members must provide to support syndicates, a number of different members the governance of Lloyd’s. their proposed underwriting. (which can include both private capital and More information on Corporation corporate groups) not connected with the – Overseeing the market’s business activities employees can be found in People managing agent provide the capital (these are by setting standards and monitoring the Strategy on page 33. known as ‘unaligned’ syndicates). New syndicates performance of syndicates in areas such To read more about the market structure are often established under a ‘turnkey’ model, as underwriting, exposure, claims and visit www.lloyds.com/aboutus where an existing managing agent establishes operational risk. and manages the syndicate on behalf of a third – Working with the managing agents of party capital provider. After a period of time, the underperforming syndicates to improve capital provider may seek regulatory approval performance, intervening directly to establish their own managing agent. if necessary. Figure 2 Sources of capital by type and location Market results 100% 80% 60% 2010 Worldwide insurance industry 24% 40% Bermudian insurance industry 10% US insurance industry 17% Society report 20% UK insurance industry and other corporate 36% Individual members (limited liability) 9% Individual members (unlimited liability) 4% 0% 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Lloyd’s Annual Report 2010
  • 14. 10 WELCOME TO LLOYD’S HOW WE WORK SECURITY AND Lloyd’s financial strength RATINGS derives from its unique capital structure Financial strength Second Link meet any valid claim that cannot be met by the resources of any member. It is funded by The chain of security Members’ funds at Lloyd’s members’ annual contributions and subordinated Lloyd’s unique capital structure, often Each member, whether corporate or individual, debt issued by the Corporation in 2004 and referred to as the Chain of Security, provides must provide capital to support its underwriting 2007. Central assets may also be supplemented excellent financial security to policyholders at Lloyd’s. In accordance with FSA regulations, by a call on syndicates of up to 3% of overall and capital efficiency for members. each syndicate produces an Individual Capital premium limits, known as the ‘callable layer’. Assessment (ICA) stating how much capital it There are three links in the Chain of Security The Corporation regularly undertakes detailed requires to cover its underlying business risks (see Figure 3): analysis to determine the optimum level of at a 99.5% confidence level. > Syndicate level assets central assets, seeking to balance the need The Corporation reviews each syndicate’s for financial security against members’ > Members’ funds at Lloyd’s ICA to assess the adequacy of the proposed desire for cost-effective mutuality of capital. > Central assets capital level. When agreed, each ICA is then In particular, the Corporation’s sophisticated ‘uplifted’ (by 35% for 2010) to ensure enough modelling tests each member’s underwriting The funds in the first and second links are capital is in place to support Lloyd’s ratings portfolio against a number of scenarios and held in trust, primarily for the benefit of and financial strength. This uplifted ICA is a range of forecasts of market conditions. policyholders whose contracts are underwritten known as the syndicate’s Economic Capital by the relevant member. Members underwrite The Corporation’s current target for Assessment and drives member capital levels. for their own account and are not liable for unencumbered central assets is a minimum This capital is held in trust as readily realisable other members’ losses. The third link contains of £1,700m. Members’ contributions to the assets and can be used to meet any Lloyd’s mutual assets held by the Corporation which Central Fund remain at 0.5% of gross written insurance liabilities of that member, but not are available, subject to Council approval, premiums for 2011. The Council of Lloyd’s the liabilities of other members. to meet any member’s insurance liabilities. periodically reviews the central assets target The Chain of Security provides the financial and the level of contributions in light of the Third link current financial position and forecast strength that ultimately backs insurance policies written at Lloyd’s and the common needs, and will adjust the contribution Central assets security underpins the market’s ratings and levels as required. The Corporation’s central assets are the third licence network. link of security. The Central Fund is available, The Corporation is responsible for overseeing at the discretion of the Council of Lloyd’s, to both member and central capital levels to achieve a level of capitalisation that is robust yet allows members the potential to earn Figure 3 superior returns. Chain of security First link SEVERAL FIRST syndicate level assets LINK ASSETS £39,021m Syndicate level assets The premiums received by a particular syndicate are kept in trust and are its first resource for paying policyholder claims. They are generally held in liquid assets to ensure liabilities can be met as they fall due. Profits are not released SECOND until future liabilities are fully provided for. members’ funds at lloyd’s LINK Each syndicate’s reserves for future liabilities £13,832m are subject to annual independent audit and actuarial review. MUTUAL THIRD CENTRAL FUND £1,285m callable LINK CORPORATION £162m layer ASSETS £703m SUBORDINATED DEBT/ SECURITIES £930m Lloyd’s Annual Report 2010
  • 15. 11 Welcome to Lloyd’s Figure 4 Lloyd’s ica and solvency Corporation & central fund net assets for solvency† The Corporation also prepares an ICA for £m Lloyd’s as a whole, using the FSA’s six risk categories to examine the risks not included 3000 3,046 in each syndicate’s ICA, such as damage Strategic overview 2,815 to the Lloyd’s building. In addition, the 2,608 Corporation calculates the statutory solvency 2500 2,465 position of the Society of Lloyd’s and reports 2000 2,054 this to the FSA. At 31 December 2010, the 1,850 Society had an estimated solvency surplus 1500 of £2,923m (see Figure 4). 1000 Lloyd’s ratings 500 All Lloyd’s syndicates benefit from Lloyd’s central resources, including the Lloyd’s brand, its network of global licences and the Central 0 Fund. As all Lloyd’s policies are ultimately 2005 2006 2007 2008 2009 2010 backed by this common security, a single Market performance market rating can be applied. The Lloyd’s 2010 financial strength ratings apply to every policy issued by every syndicate at Lloyd’s Corporation & Central Fund net assets 1,413 since 1993. Syndicate loans 0 Three of the world’s leading insurance rating Callable layer 703 agencies validate Lloyd’s strengths, robust capitalisation and the financial strength of Subordinated debt issued 2004 514 the market. In 2010, all three rating agencies Subordinated perpetual securities issued 2007 416 reaffirmed our ratings as outlined in Figure 5. In addition, Standard & Poor’s has upgraded Solvency deficits 123 Lloyd’s Enterprise Risk Management rating from ‘adequate’ to ‘adequate with strong risk † The aggregate value of central assets of the Corporation for solvency purposes at 31 December 2010, controls’. This recognises Lloyd’s ongoing excluding the subordinated debt liabilities, including the callable layer. improvements in risk management. “Lloyd’s occupies an excellent position in the global general insurance and reinsurance Market results markets as a specialist writer of property Figure 5 and casualty risks. Its competitive strength Lloyd’s ratings derives from its reputation for innovation and flexibility, which is supported by the pool of underwriting expertise in London.” A.M. Best, August 2010 standard & poor’s a+ (strong) More information on the Chain of fitch ratings a+ (strong) Security can be found on page 71. Society report A.M. BEST a (EXCELLENT) As at 31 December 2010. Lloyd’s Annual Report 2010
  • 16. 12 WELCOME TO LLOYD’S HOW WE WORK MANAGING RISK Lloyd’s uses a range of tools to control and manage insurance risk As with all insurers, the Managing insurance risk to underwriting, claims and risk management. largest risk facing Lloyd’s Each syndicate agrees its own appetite for > Sets guidelines for catastrophe exposure is the inherent uncertainty risk, then develops a business plan, arranges and reinsurance use. its reinsurance protection and manages of the size and timing of its exposures and claims. Through the > Devises Realistic Disaster Scenarios (RDS) to help in the measurement and insurance liabilities. Performance Management Directorate, the management of catastrophe exposures Corporation approves syndicate business at syndicate and market level. plans and capital requirements and regularly > Monitors and benchmarks reserve strength, reviews and provides to managing agents and coordinates the process for Statements information relating to their syndicates’ of Actuarial Opinion on syndicate reserves. performance. The framework and processes used by syndicates and the Corporation All managing agents are required to write in continue to evolve in light of the changing accordance with their syndicates’ approved external environment and the need to implement business plans, to meet Lloyd’s minimum the new Solvency II regulatory regime. To control standards and to comply with Lloyd’s byelaws and monitor insurance risk within the market’s and requirements. Failure to do so by a managing overall risk appetite, the Corporation: agent may result in Lloyd’s taking a range > Reviews and approves business plans and of actions, which include, in appropriate approves appropriate capital requirements. circumstances, requiring the managing agent Further information on changes to the > Monitors syndicates’ performance. to cease underwriting on behalf of a syndicate risk management framework can be > Establishes and monitors compliance with and, ultimately, withdrawal of its approval to found on page 30. minimum standards, including in relation be a managing agent at Lloyd’s. Managing the cycle The Performance Management Data Return (PMDR) plays a key role in managing the overall performance of the Lloyd’s market. Monthly updates enable the Performance Management Directorate to evaluate each syndicate’s performance against their approved business plans, and take mitigating action where required. Details of performance and premium income by risk category, distribution channel and method of placement, are gathered, together with a breakdown of renewed, lapsed and new business. Collecting consistent information on a regular basis and taking appropriate action where necessary helps protect the Central Fund and, in turn, protect policyholders. For more information see www.lloyds.com/pmdr Lloyd’s Annual Report 2010
  • 17. 13 Governance Lloyd’s Governance structure provides clarity and accountability Welcome to Lloyd’s The Council of Lloyd’s is Figure 6 responsible for supervising Principal committees of LLOYD’S the market. the council of lloyd’s Strategic overview franchise board nominations, audit appointments committee and compensation committee Market performance capacity market investment transfer supervision committee panel and review committee The council and franchise board The members of the Council and Franchise Board are listed The Council of Lloyd’s is the governing body on pages 14-17. of the Society of Lloyd’s and has ultimate For more information on corporate responsibility for managing the market as a governance see page 77. whole. For many of its functions, the Council Details of the Executive Team now acts through the Franchise Board, whose can be found at: members are appointed by the Council and www.lloyds.com/executiveteam drawn from both within and outside the Lloyd’s market. Market results The day-to-day powers and functions of the Council and Franchise Board are exercised by the Corporation’s Executive Team, consisting of the Chief Executive Officer and Directors of the Corporation. Lloyd’s is regulated by the FSA, which undertakes direct supervision of managing agents and monitors capital and solvency. The Corporation plays an active role in managing risk within the market to ensure that Lloyd’s central assets, brand, licences and reputation are protected. Society report Lloyd’s Annual Report 2010
  • 18. 14 WELCOME TO LLOYD’S Governance 01 07 13 THE COUNCIL 02 08 14 OF LLOYD’S 03 09 15 04 10 16 05 11 17 06 12 Lloyd’s Annual Report 2010
  • 19. 15 01 Lord Levene of Portsoken KBE 07 Rupert Atkin 13 Dr Reg Hinkley* Chairman of Lloyd’s (Working member) (Nominated member) (Working member) Member of the NACC Member of the Audit Committee Peter Levene was elected as Lloyd’s Chairman Rupert Atkin is the Chief Executive of Talbot Dr Reg Hinkley is Bursar at Christ’s College in November 2002. He is also the Chairman of Underwriting and was the active underwriter Cambridge. Until July 2007 he was Chief NBNK Investments plc and General Dynamics for syndicate 1183 from 1991 until 2007. He is a Executive Officer of BP’s UK pension fund. Welcome to Lloyd’s UK Limited. He is a member of the Board of director of all Talbot Group companies. He has He joined BP in 1981, and worked in finance, TOTAL SA, China Construction Bank and served on various market bodies, including the planning and risk management roles. Previously Haymarket Group. He also chairs the Defence Lloyd’s Regulatory Board and has chaired both he worked at HM Treasury. He is an independent Reform Group of the Ministry of Defence and the Lloyd’s Underwriters Association and the Trustee and Deputy Chairman of the Lloyd’s is a member of the House of Lords Select Joint War Risk Committee. Pension Scheme. Committee on Economic Affairs. He is an 08 Michael Deeny 14 barnabas hurst-bannister Alderman of the City of London and served (External member) Representative of Aprilgrange Limited as Lord Mayor for the year 1998-99. Michael Deeny is a chartered accountant. He (External member) 02 Dr Richard Ward was the Chairman of the Association of Lloyd’s Barnabas Hurst-Bannister, who has worked in Chief Executive Officer Members. His career has principally been in Lloyd’s since 1975, is Chairman of Aprilgrange (Nominated member) the music industry, where he has promoted Limited, a corporate capital provider owned Richard Ward joined Lloyd’s as Chief Executive U2, Bruce Springsteen, Nirvana and Luciano wholly by The Travelers Companies, Inc. Officer in April 2006. Previously he worked as Pavarotti amongst others. He underwrites He is also the Chairman of the Lloyd’s Market both CEO and Vice-Chairman at the International through a Limited Liability Partnership and Association and the London Market Group. Petroleum Exchange (IPE), re-branded ICE is Deputy Chairman of the Equitas Trust. He also acts as a political risks underwriting Futures. Prior to this, he held a range of senior consultant to Beazley Furlonge Limited. 09 Sir Robert Finch* Strategic overview positions at BP, after pursuing a scientific career (Nominated member) 15 Alan Lovell with the Science & Engineering Research Council Member of the NACC (External member) (SERC). He is a Board member of the Geneva Member of the Audit Committee Member of the NACC Association, The Transatlantic Business Dialogue Sir Robert Finch qualified as a Solicitor in 1969 Alan Lovell has a portfolio of green energy and a Council Member of the Heart of the when he joined Linklaters, becoming Partner in roles and is Chief Adviser to the restructuring City charity. 1974 and Head of Real Estate in 1997. He retired practice of PWC. He was earlier Chief Executive 03 Paul jardine in 2005 to take the Chairmanship of Liberty of Costain Group plc, Dunlop Slazenger, Jarvis Representative of Catlin Syndicate Limited International plc for three years. He became plc and Infinis Limited. He is Chairman of the Deputy Chairman of Lloyd’s Chairman of the Royal Brompton and Harefield Mary Rose Trust Appeal Committee and is (External member) Hospital Foundation Trust in January 2009. In High Sheriff of Hampshire for 2010-11. He Member of the NACC February 2009 he became the Chairman of the is a director of the Association of Lloyd’s Member of the Audit Committee Aviva Mall Fund. He is a director of FF & P Russia, Members and of Alpha Insurance Analysts Paul Jardine, a qualified actuary, is Deputy Governor of the College of Law, served as a Ltd (a members’ agent). Chairman of Catlin Underwriting Agencies Church Commissioner from 2003 to 2008 and 16 Sir David Manning* Limited and Chief Operating Officer of Catlin was Lord Mayor of London for the year 2003-04. (Nominated member) Market performance Group Limited. He has over 28 years of 10 Matthew fosh Sir David Manning retired from the Diplomatic insurance industry experience and was Representative of Novae Corporate Service in 2007 after four years as British Chairman of the Lloyd’s Market Association Underwriting Limited Ambassador to the United States. He is now from 2007 to 2010. (External member) a director of Gatehouse and a non-executive 04 Dr Andreas Prindl CBE* Matthew Fosh is the Chief Executive Officer of director of BG Group and of Lockheed Martin Deputy Chairman of Lloyd’s Novae Group plc which he joined in 2002. He is UK. He is a member of the Council of the (Nominated member) a non-executive director of Ariscom Compagnia International Institute for Strategic Studies Chairman of the NACC di Assicurazioni S.p.A. He previously worked in and on the panel of Senior Advisers at the Member of the Audit Committee the capital markets, where in 1989 he co-founded Royal Institute for International Affairs. Andreas Prindl worked for Morgan Guaranty a derivative trading business, which he 17 NicHolas Marsh in New York, Frankfurt, London and as General subsequently sold in 2002 to ICAP plc. (Working member) Manager in Tokyo and then set up Nomura 11 Ewen Gilmour Nicholas Marsh is Director of Underwriting Bank International, which he chaired. He was (Working member) Review at Atrium Underwriters Limited and appointed CBE for his contributions to financial Member of the Audit Committee Executive Director of Atrium Underwriting Group services education in Britain and Eastern Europe. Member of the NACC Limited, having been Chief Executive for the 05 Graham White Ewen Gilmour is a chartered accountant. He is Group from 2000 to 2005. His Lloyd’s career Deputy Chairman of Lloyd’s the former Chief Executive of Chaucer Holdings started in 1973, when he joined Syndicate 570 (Working member) plc and is currently a non-executive director of and was Active Underwriter from 1989 to 2005. Member of the NACC Antares Managing Agency Limited, Hampden Market results Graham White is Managing Director of Argenta Agencies Limited, Shelbourne Syndicate Services Private Capital Ltd and Deputy Chairman of Limited and Xchanging Insurance Services Group The Council as at 29 March 2011. Argenta Syndicate Management Ltd and has of companies. He is also a member of the Lloyd’s worked in the Lloyd’s market since 1968 as a Market Association Market Processes Committee. * Considered to be independent members reinsurance broker, company secretary and Formerly a corporate financier with Charterhouse of Council. members’ and managing agent. He is a trustee Bank, he moved to the Lloyd’s market in 1993 to of Lloyd’s Patriotic Fund. help facilitate the introduction of corporate capital. 06 LORD ASHTON OF HYDE 12 Christopher Harman Representative of Faraday Capital Limited (Working member) (External member) Christopher Harman has worked in the Lloyd’s Henry Ashton is the Chief Executive Officer market as a reinsurance broker since 1971, of the Faraday Group, the London market arm specialising in reinsurances of Lloyd’s syndicates of General Re. He was a reinsurance broker and companies writing global business. He is a in London and New York for ten years before Partner in Jardine Lloyd Thompson Reinsurance joining the Lloyd’s managing agent D P Mann, Brokers Ltd, who bought Harman Wicks & which was subsequently bought by General Re. Swayne Ltd in 2008, an independent Lloyd’s Society report broker of which he was founder and Deputy Chairman. He has been an unlimited Name since 1979 as well as writing through a Nameco. Lloyd’s Annual Report 2010
  • 20. 16 WELCOME TO LLOYD’S Governance 01 Lord Levene of Portsoken KBE Chairman of Lloyd’s 06 andrew kendrick Member of the Audit Committee THE FRANCHISE Biography on page 15. Member of the NACC Andrew Kendrick is Chairman and Chief BOARD 02 Dr Richard Ward Chief Executive Officer Executive Officer of ACE European Group. Prior to this, he served as President and Chief Biography on page 15. Executive Officer, ACE Bermuda. He has over 03 Tom BOlt 30 years of insurance industry experience. He Director, Performance Management is a member of the Lloyd’s Market Association Tom Bolt joined Lloyd’s in September 2009. (LMA) Board and was Chairman of the LMA Previously, he was Managing Director of from January 2006 to June 2007. Marlborough Managing Agency. He has 07 Dr Martin Read* extensive experience in international Martin Read is a non-executive director of insurance and reinsurance across the UK, Invensys, Aegis Group, the UK Government US and Europe and has held senior roles in Cabinet Office Efficiency and Reform Board and Berkshire Hathaway’s reinsurance divisions is the independent Chair of the Remuneration and as President of some of its insurance Consultants Group. He was Chief Executive subsidiaries. He also assisted in the formation of international IT services company Logica of Bankers Trust Insurance Derivatives from 1993 to 2007 and has served as a business, as well as a related group of non-executive director on the boards of British insurance and reinsurance companies. Airways, Siemens Holdings, Boots and ASDA. 04 Nicholas Furlonge He led a UK Government review of back office Nicholas Furlonge is the Director of Risk operations and IT across the public sector Management at Beazley plc. He has worked which reported in 2009. in the Lloyd’s market since 1972 and was 08 luke savage co-founder of Beazley. He is a member Director, Finance, Risk Management of the Lloyd’s Market Association Board and Operations and Chairman of the Lloyd’s Community Luke Savage, a chartered accountant, joined Programme Management Board. Lloyd’s in 2004. He has over 25 years’ experience 05 CLAIRE IGHODARO CBE* in financial services across insurance and Chairman of the Audit Committee banking, including Morgan Stanley and Claire Ighodaro is Audit Committee Chair Deutsche Bank. and a Board member of the British Council, 09 david shipley the Lending Standards Board, the Open Member of the Audit Committee University and Lloyd’s. She was an David Shipley was named underwriter for MAP independent director at BIS and UK Trade Syndicate 2791 from its formation in 2000 until and Investment and was President of CIMA 2007, and is now non-executive Chairman of (the Chartered Institute of Management MAP, having worked as a Lloyd’s underwriter Accountants). since 1976. He has underwritten since 1984, first as a Name and subsequently with limited liability. He was a member of the Council from February 2003 to January 2009 and was appointed Chairman of Equitas in September 2009. 10 Andre Villeneuve* Andre Villeneuve is Chairman of the City of London’s International Regulatory Strategy Group. He is an Independent Director of United Technologies Corporation and TheCityUK. He served as Chairman of Euronext-LIFFE, non-executive director of Aviva, and executive director of Reuters where he worked for many years. The Franchise Board as at 29 March 2011. * Considered to be an independent non-executive director. Lloyd’s Annual Report 2010
  • 21. Welcome to Lloyd’s Strategic overview Market performance Market results Society report 17 Annual Report 2010 06 09 08 07 10 04 01 05 02 03 Lloyd’s
  • 22. 18 2010 AT A GLANCE Strategic overview Lloyd’s Annual Report 2010
  • 23. 2010 AT A GLANCE 19 Business Highlights Good progress against 2010 objectives and continued support for the market Welcome to Lloyd’s > Performance Management – Improved risk and management information is being received from the market via the Performance Management Data Return, helping the Corporation better monitor and manage syndicate underwriting performance. Strategic overview > Solvency II – The market and corporation continue to make good progress to be ready for 2013. Extensive lobbying was undertaken at EU and national level on Solvency II. > The Exchange – All managing agents are now connected and an endorsement pilot involving direct marine classes has made good progress. > Claims Transformation – The claims agreement framework pilot is underway and has resulted in average claims transaction Market performance times improving by 40% in the pilot lines of business. > Access to business – Lloyd’s was granted a licence to write direct business in China. This will be made operational in 2011. A new Lloyd’s representative office was opened in Toronto. Improvements were made to the coverholder distribution channel, making it easier for a coverholder to do business with Lloyd’s. > Regulation – Lloyd’s has continued to play a leading role in responding to the post-crisis political and regulatory agenda, seeking to ensure that any new insurance regulations are appropriate and that the new regulatory agencies in the EU and those proposed in the UK provide effective but proportionate oversight of the industry. Market results > Market modernisation – Lloyd’s continued to support the London Market Group’s programme of work to improve the London market’s business processes. > Talent – Lloyd’s continued to improve the depth and quality of the talent working in the market via the Lloyd’s graduate and leadership schemes, and the new claims talent programme. > Financial strength – Lloyd’s ratings were maintained at their target level. Society report Lloyd’s Annual Report 2010
  • 24. 20 Strategic overview CHIEF EXECUTIVE OFFICER’S In the face of economic INTRODUCTION uncertainty, the market has delivered a solid set of results Market participants will need to show their mettle in underwriting for profit, rather than top line growth. Lloyd’s Annual Report 2010