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[Webinar] BPM Renaissance: 5 Tips to Thrive in a Cloud-Native World

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[Webinar] BPM Renaissance: 5 Tips to Thrive in a Cloud-Native World

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A decade ago, business process management (BPM) focused on modeling and perhaps automating stable, repeatable back-office processes. Even with the bar set this low, many of the BPM tools on the market struggled to meet the needs of the business.

Today, business processes are more dynamic. Enterprises are more likely to focus on customer-facing, front-office processes. Low-code tools improve collaboration, increase quality, and lower technical debt. And we have yet to maximize the full power of the cloud. Welcome to the BPM renaissance.

On this live webinar, listen to Jason Bloomberg, president of analyst firm Intellyx, and Daniel Meyer, CTO Camunda, as they discuss how today’s BPM addresses business problems the way first-generation BPM never could. They will cover the five core value propositions of next-generation BPM and explain how low-code technologies and cloud-native computing change the BPM game, allowing you to not just survive, but also thrive through these transformative times.

A decade ago, business process management (BPM) focused on modeling and perhaps automating stable, repeatable back-office processes. Even with the bar set this low, many of the BPM tools on the market struggled to meet the needs of the business.

Today, business processes are more dynamic. Enterprises are more likely to focus on customer-facing, front-office processes. Low-code tools improve collaboration, increase quality, and lower technical debt. And we have yet to maximize the full power of the cloud. Welcome to the BPM renaissance.

On this live webinar, listen to Jason Bloomberg, president of analyst firm Intellyx, and Daniel Meyer, CTO Camunda, as they discuss how today’s BPM addresses business problems the way first-generation BPM never could. They will cover the five core value propositions of next-generation BPM and explain how low-code technologies and cloud-native computing change the BPM game, allowing you to not just survive, but also thrive through these transformative times.

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[Webinar] BPM Renaissance: 5 Tips to Thrive in a Cloud-Native World

  1. 1. BPM Renaissance 5 Tips to Thrive in a Cloud-Native World 12 February 2020
  2. 2. 2 Today’s Presenters Daniel Meyer CTO Camunda Jason Bloomberg President Intellyx
  3. 3. 3 Housekeeping • The webinar is being recorded • The recording and slides will be made available after the webinar • Please submit questions via the GoToWebinar control panel
  4. 4. BPM Renaissance 5 Tips to Thrive in a Cloud- Native World Jason Bloomberg President jason@intellyx.com @theebizwizardCopyright © 2020, Intellyx, LLC
  5. 5. About Jason Bloomberg § President of industry analyst firm Intellyx § Frequent contributor to numerous publications § Published the Agile Digital Transformation Roadmap poster Copyright © 2020, Intellyx, LLC
  6. 6. The Shifting Context for BPM § The old way § Stable, repeatable, back- office processes § The new priorities § Dynamic, customer-facing processes § Collaborative, iterative workflow development Copyright © 2020, Intellyx, LLC Welcome to the digital world PhotoCredit:LesChatfieldhttps://www.flickr.com/photos/elsie/
  7. 7. Reinventing BPM Infrastructure § Digital customer focus driving massive scale for BPM § Agility priorities driving new levels of flexibility § BPM running on cloud- native infrastructure Copyright © 2020, Intellyx, LLC PhotoCredit:hbp_pixhttps://www.flickr.com/photos/85128884@N00/
  8. 8. What is ‘Cloud-Native’ Computing? § Let’s bring all the goodness of the cloud to all our IT, in particular, what’s on premises § Horizontal scalability § Elasticity § Configurability & self-service § Open source & open APIs § As-a-Service business models Copyright © 2020, Intellyx, LLC PhotoCredit:AllenWatkinhttps://www.flickr.com/photos/allenthepostman/, SusanneNilssonhttps://www.flickr.com/photos/infomastern/,andIntellyx.
  9. 9. Characteristics of Cloud-Native Infrastructures § Ephemeral § Microservices, containers, & pods come and go § Dynamic § Microservices support CI/CD (DevOps) principles § Real-time § Stateless, scalable processing must happen in real-time § Observable § Natively supports management infrastructure Copyright © 2020, Intellyx, LLC PhotoCredit:Shawnhttps://www.flickr.com/photos/cdnav8r/
  10. 10. BPM in a Cloud-Native World 1. Horizontal scalability & elasticity 2. Transparency & observability 3. Collaborative workflow development 4. Flattened decision making 5. Increase in business agility Copyright © 2020, Intellyx, LLC PhotoCredit:SteveJohnsonhttps://www.flickr.com/photos/artbystevejohnson/
  11. 11. Why Microservices Matter for BPM § Enable organizations to deploy flexible software at scale § Earlier technological foundations for BPM not up to the task § ERP applications § Enterprise middleware § Coding-centric frameworks like .NET or Java EE Copyright © 2020, Intellyx, LLC
  12. 12. Observability for BPM § Combines traditional ops monitoring with greater empowerment for operators § Business processes under management become more dynamic § Cloud-native BPM tooling must support cloud-native observability in order to ensure adequate quality of service Copyright © 2020, Intellyx, LLC PhotoCredit:SiriHardelandhttps://www.flickr.com/photos/sirihardeland/
  13. 13. BPM Renaissance at your Organization § Take a page from Agile § Collaborative & iterative § Push decision making into the organization § Leverage low-code technologies for modern BPM § Scale people, process, and technology with DevOps and CI/CD Copyright © 2020, Intellyx, LLC PhotoCredit:BeyondForgettinghttps://www.flickr.com/photos/bren/
  14. 14. Envisioning Reborn BPM § Ongoing process improvement § Increasingly personalized processes § Digital transformation by any other name Copyright © 2020, Intellyx, LLC BPM renaissance requires a top-to-bottom rethink PhotoCredit:ChrisHarrisonhttps://www.flickr.com/photos/cdharrison/
  15. 15. Jason Bloomberg President, Intellyx jason@intellyx.com @theebizwizard Download poster at AgileDigitalTransformation.com Copyright © 2020, Intellyx, LLC
  16. 16. 1616 5 Habits of Successful Process Automation Projects
  17. 17. #1 – Make it developer friendly ◆ Your language ◆ Your version control system ◆ Your CI/CD pipeline ◆ Your integration preference ◆ Your workflow model = source code
  18. 18. 18 #2 – Drive collaboration opportunities 18 ◆ Capture business and technical needs simultaneously ◆ Standards-based common BPMN language ◆ Document the process ◆ Get it right…
  19. 19. 19 #3 – Plan for scale and scope early ◆ Align use cases to the order of magnitude needed ◆ Use the same process automation code anywhere ◆ Automation needs: Humans? ‘Robots’? High Throughput? 19
  20. 20. 20 #4 – Make it visible 20 Improve Results Fix Issues Share Data
  21. 21. 21 #5 – Build in business agility Add business agility to your automation ◆ Build a small project...quickly ◆ Focus on customer outcomes ◆ Share a process model for communications ◆ Change logic fast using decision models ◆ Increase team productivity 21 ValueofBusinessAgility
  22. 22. 22 About Camunda Camunda innovates process automation with a developer-friendly approach that is standards-based, highly scalable and collaborative for business & IT 22 Founded 2008 Employees 200+ Worldwide offices: America, Asia & Europe 5 Countries with people using Camunda 190+ Community Members 100,000+ Enterprise Customers 300+
  23. 23. 2323 Camunda is helping NASA go to Mars! 2020
  24. 24. 24 Camunda Customers 24 InsuranceFinancial Services Telco Technology ‘Startups’Media
  25. 25. 2525 GET STARTED TODAY 1) 30-Day Enterprise Platform Trial 2) Sign-up for a DEMO www.camunda.com
  26. 26. Q&A
  27. 27. Thank you

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