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BPM Renaissance
5 Tips to Thrive in a Cloud-Native World
12 February 2020

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Today’s Presenters
Daniel Meyer
CTO
Camunda
Jason Bloomberg
President
Intellyx

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Housekeeping
• The webinar is being recorded
• The recording and slides will be made
available after the webinar
• Please submit questions via the
GoToWebinar control panel

4.
BPM Renaissance
5 Tips to Thrive in a Cloud-
Native World
Jason Bloomberg
President
jason@intellyx.com
@theebizwizardCopyright © 2020, Intellyx, LLC

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About Jason Bloomberg
§ President of
industry analyst
firm Intellyx
§ Frequent contributor
to numerous
publications
§ Published the Agile Digital Transformation
Roadmap poster
Copyright © 2020, Intellyx, LLC

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The Shifting Context for BPM
§ The old way
§ Stable, repeatable, back-
office processes
§ The new priorities
§ Dynamic, customer-facing
processes
§ Collaborative, iterative
workflow development
Copyright © 2020, Intellyx, LLC
Welcome to the digital world
PhotoCredit:LesChatfieldhttps://www.flickr.com/photos/elsie/

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Reinventing BPM Infrastructure
§ Digital customer focus
driving massive scale
for BPM
§ Agility priorities
driving new levels of
flexibility
§ BPM running on cloud-
native infrastructure
Copyright © 2020, Intellyx, LLC
PhotoCredit:hbp_pixhttps://www.flickr.com/photos/85128884@N00/

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What is ‘Cloud-Native’ Computing?
§ Let’s bring all the
goodness of the cloud to
all our IT, in particular,
what’s on premises
§ Horizontal scalability
§ Elasticity
§ Configurability & self-service
§ Open source & open APIs
§ As-a-Service business models
Copyright © 2020, Intellyx, LLC
PhotoCredit:AllenWatkinhttps://www.flickr.com/photos/allenthepostman/,
SusanneNilssonhttps://www.flickr.com/photos/infomastern/,andIntellyx.

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Characteristics of Cloud-Native
Infrastructures § Ephemeral
§ Microservices, containers, & pods come and
go
§ Dynamic
§ Microservices support CI/CD (DevOps)
principles
§ Real-time
§ Stateless, scalable processing must happen
in real-time
§ Observable
§ Natively supports management
infrastructure
Copyright © 2020, Intellyx, LLC
PhotoCredit:Shawnhttps://www.flickr.com/photos/cdnav8r/

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BPM in a Cloud-Native World
1. Horizontal scalability &
elasticity
2. Transparency &
observability
3. Collaborative workflow
development
4. Flattened decision making
5. Increase in business agility
Copyright © 2020, Intellyx, LLC
PhotoCredit:SteveJohnsonhttps://www.flickr.com/photos/artbystevejohnson/

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Why Microservices Matter for BPM
§ Enable organizations to
deploy flexible software at
scale
§ Earlier technological
foundations for BPM not up
to the task
§ ERP applications
§ Enterprise middleware
§ Coding-centric frameworks like
.NET or Java EE
Copyright © 2020, Intellyx, LLC

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Observability for BPM
§ Combines traditional ops
monitoring with greater
empowerment for
operators
§ Business processes under
management become
more dynamic
§ Cloud-native BPM tooling must
support cloud-native
observability in order to ensure
adequate quality of service
Copyright © 2020, Intellyx, LLC
PhotoCredit:SiriHardelandhttps://www.flickr.com/photos/sirihardeland/

13.
BPM Renaissance at your
Organization
§ Take a page from Agile
§ Collaborative & iterative
§ Push decision making into the
organization
§ Leverage low-code
technologies for modern
BPM
§ Scale people, process, and
technology with DevOps and
CI/CD
Copyright © 2020, Intellyx, LLC
PhotoCredit:BeyondForgettinghttps://www.flickr.com/photos/bren/

14.
Envisioning Reborn BPM
§ Ongoing process
improvement
§ Increasingly
personalized processes
§ Digital transformation
by any other name
Copyright © 2020, Intellyx, LLC
BPM renaissance requires a top-to-bottom rethink
PhotoCredit:ChrisHarrisonhttps://www.flickr.com/photos/cdharrison/

15.
Jason Bloomberg
President, Intellyx
jason@intellyx.com
@theebizwizard
Download poster at AgileDigitalTransformation.com
Copyright © 2020, Intellyx, LLC

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5 Habits of Successful Process
Automation Projects

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#1 – Make it developer friendly
◆ Your language
◆ Your version control system
◆ Your CI/CD pipeline
◆ Your integration preference
◆ Your workflow model = source code

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#2 – Drive collaboration opportunities
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◆ Capture business and technical needs simultaneously
◆ Standards-based common BPMN language
◆ Document the process
◆ Get it right…

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#3 – Plan for scale and scope early
◆ Align use cases to the order of magnitude needed
◆ Use the same process automation code anywhere
◆ Automation needs: Humans? ‘Robots’? High Throughput?
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#4 – Make it visible
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Improve
Results
Fix
Issues
Share
Data

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#5 – Build in business agility
Add business agility to your automation
◆ Build a small project...quickly
◆ Focus on customer outcomes
◆ Share a process model for communications
◆ Change logic fast using decision models
◆ Increase team productivity
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ValueofBusinessAgility

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About Camunda
Camunda innovates process automation with a developer-friendly approach
that is standards-based, highly scalable and collaborative for business & IT
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Founded
2008
Employees
200+ Worldwide offices:
America, Asia & Europe
5
Countries with people
using Camunda
190+
Community Members
100,000+
Enterprise Customers
300+

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Camunda is helping
NASA go to Mars!
2020

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Camunda Customers
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InsuranceFinancial
Services
Telco Technology ‘Startups’Media

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GET STARTED TODAY
1) 30-Day Enterprise Platform Trial
2) Sign-up for a DEMO
www.camunda.com

26.
Q&A

27.
Thank you