Le slide del corso di formazione per giornalisti che ho tenuto a Torino il 29 novembre.

1. Social media e giornalismo:
esempi, strumenti, criticità
@carolafrediani
Effecinque.org

2. Ripensare le forme, gli strumenti,
le competenze del giornalismo

18. Verification Fundamentals
● Put a plan and procedures in place for verification before disasters and breaking news occur.
● Verification is a process. The path to verification can vary with each fact.
● Verify the source and the content they provide.
● Never parrot or trust sources whether they are witnesses, victims or authorities. Firsthand
accounts can be inaccurate or manipulative, fueled by emotion or shaped by faulty memory or
limited perspective.
● Challenge the sources by asking "How do you know that?" and "How else do you know that?"
● Triangulate what they provide with other credible sources including documentations such as
photos and audio/video recordings.
● Ask yourself, "Do I know enough to verify?" Are you knowledgeable enough about the topics
that require understanding of cultural, ethnical, religious complexities?
● Collaborate with team members and experts; don't go it alone.

20. https://www.facebook.com/video.php?v=877958012223267

28. Here are his tips for verifying user-generated video:
● Review of the uploader’s history and location to see whether he/she has shared
useful and credible content in the past, or if he/she is a “scraper”, passing other
people’s content off a their own (location is a big clue: don’t trust uploaders in
Japan to post video from Syria).
● Use of Google street view/maps/satellite imagery to help verify the locations in a
video.
● Consultation of other news sources or validated user content to confirm events
in a video happened as they were described.
● Examination of key features in a video such as weather and background
landscape to see if they match known facts on the ground.
● Translation of every word that comes with a video for additional context.
● Monitoring social media traffic to see who is sharing the content and what
questions are being asked about it.
● Develop and maintain relationships with people within the community around the
story.

29. ● Pipl.com
● Spokeo.com
● Webmii.com
● Paginebianche.com
● Klout.com

30. Tips from the Hub in the BBC Newsroom on how to verify video content:
- Referencing locations against maps and existing images from, in particular,
geo-located ones.
- Working with our colleagues in BBC Arabic and BBC Monitoring to ascertain
that accents and language are correct for the location.
- Searching for the original source of the upload/sequences as an indicator of
date.
- Examining weather reports and shadows to confirm that the conditions shown
fit with the claimed date and time.
- Maintaining lists of previously verified material to act as reference for
colleagues covering the stories.
- Checking weaponry, vehicles and licence plates against those known for the
given country.

35. Basic guidelines about social media verification:
- How long has the account existed? If it’s only existed since a relevant story broke then it’s likely to be
opportunistic.
- Who did the person first ‘follow’ or ‘friend’? Who first followed them? Likewise, it should be their friends
and colleagues.
- Who has spoken to them online? Ditto.
- Who has spoken about them? Here you may find friends and colleagues, but also people who have
rumbled them. But don’t take anyone else’s word for their existence unless you can verify them too.
- Can you correlate this account with others? The Firefox extension Identify is a useful tool here: it
suggests related social network accounts which you can then try to cross-reference. For companies the
Chrome extension Polaris Insights does something similar for companies.
- For Twitter you might also try other tools including PeerIndex and Klout, both of which use algorithms to
give extra information on the ‘human-ness’ and content of particular accounts. On Facebook there is the
social commenting plugin which attempts to give a credibility score to commenters.
- Finally, of course, you should try to speak to the person.
Source: http://www.cjr.org/the_news_frontier/best_practices_for_social_medi.php?page=all#sthash.F8E5ErHJ.
dpuf

36. http://lifehacker.com/5-million-gmail-passwords-leaked-check-yours-now-1632983265

38. Update: Looks like the IsLeaked tool is having some trouble due to unusually high traffic—if you get an
error message, try reloading the page or checking back later.
Update 2: We still aren't sure how these passwords were leaked or when—but some folks over on
Reddit discovered that these may not, in fact, be Gmail passwords, as original reports claimed. Instead,
it looks like these are passwords leaked from other web sites over the years that were associated with
Gmail addresses. But, as we know, many people used the same password for multiple accounts—which is
why some of you may find that your old Gmail password was leaked (while others are seeing passwords
not from Gmail).
We still don't know the full details, but the lesson remains the same: use secure passwords and enable
two-factor authentication on all of your accounts!
Update 3: We've replaced the original link the password checker tool with one from a known, trusted
company, due to some controversy surrounding the original tool (which, while mostly speculation, has
caused a small stir).

41. Whois e ricerche storiche
● Whois.net
● WayBack Machine

42. Cercare informazioni: gli hashtag

43. Strumenti anche molto mirati: quando un profilo è stato aperto?

44. Essere avvisati se un sito si aggiorna

45. Risorse per il giornalismo digitale
http://www.pinterest.com/journalismtools/
(h/t: @postoditacco)

46. Quale ruolo per i giornalisti?

47. “Negli anni c’è stata una crescente separazione
dei giornalisti dalle loro comunità. Questo
allontanamento è stato anche intenzionale, specie
dopo che la nozione di obiettività è diventata la
strategia dominante”.
Joy Mayer, professoressa alla Missouri School of
Journalism

51. Social media manager o public editor?

53. Come gestire i social media?
1. Le tradizionali regole etiche valgono ancora
2. Dai per scontato che tutto ciò che pubblichi online diventerà
pubblico.
3. Usa i social media per interloquire con gli utenti, ma in modo
professionale
4. Dai la notizia prima sul sito, non su Twitter
5. Sii consapevole delle percezioni (Retweet not endorsement)
6. Autentica in modo indipendente quanto trovato sui social media
7. Identificati sempre come giornalista
8. I social sono strumenti, non giocattoli
9. Sii trasparente e ammetti quando hai torto
10. Mantieni riservato il dibattito interno alla redazione
http://asne.org/Files/pdf/10_Best_Practices_for_Social_Media.pdf

54. Gestire l’errore

55. Great website for debunking fake news:
http://www.emergent.info/
http://www.snopes.com/
http://www.imediaethics.org/