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The
Digital



Revolu/on


has
only

                          Just
Begun
…
                            Kate
Carruthers
                               Sep
2010




Friday, 10 September 2010                              1
What is social
                               media?


     ©
2010
katecarruthers.com

Friday, 10 September 2010                     2
©
2010
katecarruthers.com   Source: http://www.youtube.com/watch?v=QLd9q88ohUs&feature=fvw   3

Friday, 10 September 2010                                                                             3
A quick poll …




     ©
2010
katecarruthers.com   4

Friday, 10 September 2010            4
A quick poll …

          Who
is
a
member
of
social
network?
          Whose
kids
are
members?
          Whose
parents
are
members?
          Whose
pets
are
members?


     ©
2010
katecarruthers.com                 4

Friday, 10 September 2010                          4
Digital World


          More
than
half
of
the
world’s

          popula/on
is
under
30




     ©
2010
katecarruthers.com             5

Friday, 10 September 2010                      5
Digital World


                                 Facebook

                                 tops
Google

                                 for
US


                                 Internet


                                 traffic

     ©
2010
katecarruthers.com             6

Friday, 10 September 2010                       6
Digital World

          Ashton
Kutcher
&
Britney
Spears

          have
more
TwiVer
followers
than
the

          popula/ons
of:




     ©
2010
katecarruthers.com               7

Friday, 10 September 2010                        7
Digital World

          Ashton
Kutcher
&
Britney
Spears

          have
more
TwiVer
followers
than
the

          popula/ons
of:
                          Sweden
           Ireland                    Israel
                  Switzerland
                                 Norway
                Panama
     ©
2010
katecarruthers.com               7

Friday, 10 September 2010                        7
Digital World


          50%
of
mobile
Internet
traffic
in
the

          UK
is
on




     ©
2010
katecarruthers.com                   8

Friday, 10 September 2010                            8
Digital World



          Every
4
minutes
>
100
hours
of
video

          will
be
uploaded
to



     ©
2010
katecarruthers.com                9

Friday, 10 September 2010                         9
Digital World

          Amazon
sold
more
electronic
books
for

          the
Kindle
than
physical
books


          Christmas
2009




     ©
2010
katecarruthers.com                     10

Friday, 10 September 2010                               10
Digital World


                                 If
you
were
paid
$1
for
each

                                 posted
Wikipedia
ar/cle,

                                 you’d
make
$1,712.32
per

                                 hour


     ©
2010
katecarruthers.com                                   11

Friday, 10 September 2010                                             11
Digital World




           Source:
hVp://mashable.com/2010/05/13/facebook‐facts‐infographic/

     ©
2010
katecarruthers.com                                                 12

Friday, 10 September 2010                                                           12
everybody is doing it




     ©
2010
katecarruthers.com   13

Friday, 10 September 2010             13
for everyday tasks




     ©
2010
katecarruthers.com   14

Friday, 10 September 2010             14
even ‘old’ folks...


     ©
2010
katecarruthers.com                     15

Friday, 10 September 2010                               15
Digital Community




     ©
2010
katecarruthers.com   16

Friday, 10 September 2010             16
communications devices
  have changed




     ©
2010
katecarruthers.com   17

Friday, 10 September 2010             17
communications devices
  have changed




     ©
2010
katecarruthers.com   17

Friday, 10 September 2010             17
Changing Media Models
           Digital
Content




     ©
2010
katecarruthers.com   18

Friday, 10 September 2010             18
Changing Media Models
           Digital
Content

    Broadcast                    Mul/cast    Interac/ve
        Print                        +
         Mobile
        Television                Internet     Localised
                                   Fixed       Dialogue



     ©
2010
katecarruthers.com                       18

Friday, 10 September 2010                                 18
Convergence & Mobile Digital
     Devices




     ©
2010
katecarruthers.com      19

Friday, 10 September 2010                19
©
2010
katecarruthers.com   20

Friday, 10 September 2010             20
a brave new world




     ©
2010
katecarruthers.com   20

Friday, 10 September 2010             20
Digital content shifting...
                                 From
   To




     ©
2010
katecarruthers.com                21

Friday, 10 September 2010                          21
Digital content shifting...
                                 From
   To




     ©
2010
katecarruthers.com                21

Friday, 10 September 2010                          21
New business models
                                                       Digital
Content




      Source:
hVp://ocw.mit.edu/OcwWeb/web/home/home/index.htm
     ©
2010
katecarruthers.com                                                20
                                                                              22

Friday, 10 September 2010                                                          22
©
2010
katecarruthers.com   23

Friday, 10 September 2010             23
our dilemma




     ©
2010
katecarruthers.com   23

Friday, 10 September 2010             23
Control is shifting ...




     ©
2010
katecarruthers.com   24

Friday, 10 September 2010             24
Control is shifting ...




     ©
2010
katecarruthers.com   24

Friday, 10 September 2010             24
©
2010
katecarruthers.com   25

Friday, 10 September 2010             25
OMG it’s even happening to kittens...




     ©
2010
katecarruthers.com        25

Friday, 10 September 2010                  25
Source:
Kevin
Kelly,
hVp://www.kk.org/thetechnium/archives/2007/11/four_stages_in.php



        ©
2010
katecarruthers.com                                                          26

Friday, 10 September 2010                                                                       26
we’re seeing




  Source:
Kevin
Kelly,
hVp://www.kk.org/thetechnium/archives/2007/11/four_stages_in.php



        ©
2010
katecarruthers.com                                                          26

Friday, 10 September 2010                                                                       26
Source:
MIT's
Technology
Review:
Mapping
the
Internet.,
hVp://bigpicture.typepad.com/comments/images/
  2007/06/22/net_periphery.jpg




       ©
2010
katecarruthers.com                                                                          27

Friday, 10 September 2010                                                                                      27
©
2010
katecarruthers.com   28

Friday, 10 September 2010             28
We’re all busy
                                 doing our day
                                 jobs.

                                 How can this
                                 all help us?

     ©
2010
katecarruthers.com                    28

Friday, 10 September 2010                              28
People will say ...
     Marke/ng
vs
Digital
Marke/ng




     ©
2010
katecarruthers.com      29

Friday, 10 September 2010                29
People will say ...
     Marke/ng
vs
Digital
Marke/ng
    “You absolutely must
     be on [insert trendy           “You need a
    social platform name]             Facebook
             now!”                     page”
      “Why aren’t
        you on                   “Where’s your
       Twitter?”                    blog?”
     ©
2010
katecarruthers.com                   29

Friday, 10 September 2010                             29
©
2010
katecarruthers.com   27
                                 30

Friday, 10 September 2010             30
So many sites to choose
                            from!
                 How to decide?




     ©
2010
katecarruthers.com      27
                                    30

Friday, 10 September 2010                30
©
2010
katecarruthers.com   28
                                 31

Friday, 10 September 2010             31
See how ephemeral
                                 many of these sites are



     ©
2010
katecarruthers.com                        28
                                                      31

Friday, 10 September 2010                                  31
Marketing vs Digital Marketing




     ©
2010
katecarruthers.com        32

Friday, 10 September 2010                  32
Marketing vs Digital Marketing
     • One
way                   • Two
way
     • Monologue                 • Dialogue
     • Hard
to
measure           • Easier
to
measure
     • Expensive
                • Cheaper
     • Long
lead
/mes            • Short
lead
/mes
     • Set
and
forget            • Constant
tending


         Digital means sharing control with the (former)
                            audience
     ©
2010
katecarruthers.com                             32

Friday, 10 September 2010                                       32
Digital Ecosystem




     ©
2010
katecarruthers.com   33

Friday, 10 September 2010             33
Digital Ecosystem
     • Build
and
reach
out
to
extended
community:
           – Staff/Alumni
           – Consumers

           – Government
           – 
Other
stakeholders,
e.g.
suppliers
     • Fundraising
     • Marke/ng


     ©
2010
katecarruthers.com                      33

Friday, 10 September 2010                                33
Digital Ecosystem
     • Build
and
reach
out
to
extended
community:
           – Staff/Alumni
           – Consumers

           – Government
           – 
Other
stakeholders,
e.g.
suppliers
     • Fundraising
     • Marke/ng
     • Event
organisa/on
     ©
2010
katecarruthers.com                      33

Friday, 10 September 2010                                33
Digital Ecosystem

     Radio                                   Twitter                  TV
                                  Flickr
                                                        Facebook

    News-                    Forums     Hub = website
    papers                                                         Magazines

                                                        SaaS
                                      EDM
                                            YouTube



     ©
2010
katecarruthers.com                                                 34

Friday, 10 September 2010                                                           34
Digital Ecosystem

     Radio                                    Twitter                  TV
                                    Flickr
                                                         Facebook

    News-                    Forums      Hub = website
    papers                                                          Magazines

                                                         SaaS
                                      EDM
                                             YouTube


                                 ... an organic feedback loop
     ©
2010
katecarruthers.com                                                  34

Friday, 10 September 2010                                                            34
Radio                                   Twitter                  TV
                                  Flickr
                                                        Facebook

    News-                    Forums     Hub = website
    papers                                                         Magazines

                                                        SaaS
                                      EDM
                                            YouTube



     ©
2010
katecarruthers.com                                                 35

Friday, 10 September 2010                                                           35
Social Media




     ©
2010
katecarruthers.com   36

Friday, 10 September 2010             36
Social Media
          Elements
that
bring
website
or
blog

          content
alive


          Tools
that
enable
sharing
of
messages
          Building
communi/es
of
interest
          Enabling
dialogue
and
collabora/on

           Moves interaction from monologue to conversation
     ©
2010
katecarruthers.com                                36

Friday, 10 September 2010                                          36
What to do?




Friday, 10 September 2010   37
What to do?
                            Take
your
/me
                            Test
the
waters
                            Ask
lots
of
ques/ons
                            Get
good
advice
                            Take
advice
from
people

                            with
a
track
record
                            Keep
the
ethos
and
ethics

                            mind


Friday, 10 September 2010                                37
Sources & Sites
     •    
Erik
Qualman
Social
Media
Revolu/on
(Refresh
2010)
hVp://socialnomics.net/2010/05/05/social‐media‐revolu/on‐2‐refresh/

     •    Pew
Report
on
Older
Adults
and
Social
Media
2010
hVp://www.pewinternet.org/Reports/2010/Older‐Adults‐and‐Social‐
          Media/Report.aspx

     •    Pew
Report
on
Social
Media
and
Young
Adults
2010

hVp://www.pewinternet.org/Reports/2010/Social‐Media‐and‐Young‐
          Adults/Summary‐of‐Findings.aspx

     •    Rate
My
Teachers
Australia
hVp://au.ratemyteachers.com/

     •    Clive
Thompson
on
the
New
Literacy
hVp://www.wired.com/techbiz/people/magazine/17‐09/st_thompson


     •    Wikinomics
hVp://www.wikinomics.com/blog/index.php

     •    2010
Horizon
Report
hVp://wp.nmc.org/horizon2010/


     •    Morgan
Stanley
Internet
Trends
2010
hVp://www.morganstanley.com/ins/tu/onal/techresearch/pdfs/
          Internet_Trends_041210.pdf


     •    Pew
Future
of
the
Internet
2010
hVp://www.pewinternet.org/Reports/2010/Future‐of‐the‐Internet‐IV.aspx?r=1





     ©
2010
katecarruthers.com                                                                                                 38

Friday, 10 September 2010                                                                                                           38
Slides:
www.slideshare.net/carruthk

         Work:
www.headshiu.com


         Personal:
www.katecarruthers.com


         TwiVer:
@kcarruthers



     ©
2010
katecarruthers.com                 39

Friday, 10 September 2010                           39

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The Digital Revolution has Only Just Begun

  • 1. The
Digital



Revolu/on


has
only
 Just
Begun
… Kate
Carruthers Sep
2010 Friday, 10 September 2010 1
  • 2. What is social media? ©
2010
katecarruthers.com Friday, 10 September 2010 2
  • 3. ©
2010
katecarruthers.com Source: http://www.youtube.com/watch?v=QLd9q88ohUs&feature=fvw 3 Friday, 10 September 2010 3
  • 4. A quick poll … ©
2010
katecarruthers.com 4 Friday, 10 September 2010 4
  • 5. A quick poll … Who
is
a
member
of
social
network? Whose
kids
are
members? Whose
parents
are
members? Whose
pets
are
members? ©
2010
katecarruthers.com 4 Friday, 10 September 2010 4
  • 6. Digital World More
than
half
of
the
world’s
 popula/on
is
under
30 ©
2010
katecarruthers.com 5 Friday, 10 September 2010 5
  • 7. Digital World Facebook
 tops
Google
 for
US

 Internet

 traffic ©
2010
katecarruthers.com 6 Friday, 10 September 2010 6
  • 8. Digital World Ashton
Kutcher
&
Britney
Spears
 have
more
TwiVer
followers
than
the
 popula/ons
of: ©
2010
katecarruthers.com 7 Friday, 10 September 2010 7
  • 9. Digital World Ashton
Kutcher
&
Britney
Spears
 have
more
TwiVer
followers
than
the
 popula/ons
of: Sweden Ireland Israel Switzerland Norway Panama ©
2010
katecarruthers.com 7 Friday, 10 September 2010 7
  • 10. Digital World 50%
of
mobile
Internet
traffic
in
the
 UK
is
on ©
2010
katecarruthers.com 8 Friday, 10 September 2010 8
  • 11. Digital World Every
4
minutes
>
100
hours
of
video
 will
be
uploaded
to ©
2010
katecarruthers.com 9 Friday, 10 September 2010 9
  • 12. Digital World Amazon
sold
more
electronic
books
for
 the
Kindle
than
physical
books

 Christmas
2009 ©
2010
katecarruthers.com 10 Friday, 10 September 2010 10
  • 13. Digital World If
you
were
paid
$1
for
each
 posted
Wikipedia
ar/cle,
 you’d
make
$1,712.32
per
 hour ©
2010
katecarruthers.com 11 Friday, 10 September 2010 11
  • 14. Digital World Source:
hVp://mashable.com/2010/05/13/facebook‐facts‐infographic/ ©
2010
katecarruthers.com 12 Friday, 10 September 2010 12
  • 15. everybody is doing it ©
2010
katecarruthers.com 13 Friday, 10 September 2010 13
  • 16. for everyday tasks ©
2010
katecarruthers.com 14 Friday, 10 September 2010 14
  • 17. even ‘old’ folks... ©
2010
katecarruthers.com 15 Friday, 10 September 2010 15
  • 18. Digital Community ©
2010
katecarruthers.com 16 Friday, 10 September 2010 16
  • 19. communications devices have changed ©
2010
katecarruthers.com 17 Friday, 10 September 2010 17
  • 20. communications devices have changed ©
2010
katecarruthers.com 17 Friday, 10 September 2010 17
  • 21. Changing Media Models Digital
Content ©
2010
katecarruthers.com 18 Friday, 10 September 2010 18
  • 22. Changing Media Models Digital
Content Broadcast Mul/cast Interac/ve Print +
 Mobile Television Internet Localised Fixed Dialogue ©
2010
katecarruthers.com 18 Friday, 10 September 2010 18
  • 23. Convergence & Mobile Digital Devices ©
2010
katecarruthers.com 19 Friday, 10 September 2010 19
  • 24. ©
2010
katecarruthers.com 20 Friday, 10 September 2010 20
  • 25. a brave new world ©
2010
katecarruthers.com 20 Friday, 10 September 2010 20
  • 26. Digital content shifting... From
 To ©
2010
katecarruthers.com 21 Friday, 10 September 2010 21
  • 27. Digital content shifting... From
 To ©
2010
katecarruthers.com 21 Friday, 10 September 2010 21
  • 28. New business models Digital
Content Source:
hVp://ocw.mit.edu/OcwWeb/web/home/home/index.htm ©
2010
katecarruthers.com 20 22 Friday, 10 September 2010 22
  • 29. ©
2010
katecarruthers.com 23 Friday, 10 September 2010 23
  • 30. our dilemma ©
2010
katecarruthers.com 23 Friday, 10 September 2010 23
  • 31. Control is shifting ... ©
2010
katecarruthers.com 24 Friday, 10 September 2010 24
  • 32. Control is shifting ... ©
2010
katecarruthers.com 24 Friday, 10 September 2010 24
  • 33. ©
2010
katecarruthers.com 25 Friday, 10 September 2010 25
  • 34. OMG it’s even happening to kittens... ©
2010
katecarruthers.com 25 Friday, 10 September 2010 25
  • 35. Source:
Kevin
Kelly,
hVp://www.kk.org/thetechnium/archives/2007/11/four_stages_in.php
 ©
2010
katecarruthers.com 26 Friday, 10 September 2010 26
  • 36. we’re seeing Source:
Kevin
Kelly,
hVp://www.kk.org/thetechnium/archives/2007/11/four_stages_in.php
 ©
2010
katecarruthers.com 26 Friday, 10 September 2010 26
  • 38. ©
2010
katecarruthers.com 28 Friday, 10 September 2010 28
  • 39. We’re all busy doing our day jobs. How can this all help us? ©
2010
katecarruthers.com 28 Friday, 10 September 2010 28
  • 40. People will say ... Marke/ng
vs
Digital
Marke/ng ©
2010
katecarruthers.com 29 Friday, 10 September 2010 29
  • 41. People will say ... Marke/ng
vs
Digital
Marke/ng “You absolutely must be on [insert trendy “You need a social platform name] Facebook now!” page” “Why aren’t you on “Where’s your Twitter?” blog?” ©
2010
katecarruthers.com 29 Friday, 10 September 2010 29
  • 42. ©
2010
katecarruthers.com 27 30 Friday, 10 September 2010 30
  • 43. So many sites to choose from! How to decide? ©
2010
katecarruthers.com 27 30 Friday, 10 September 2010 30
  • 44. ©
2010
katecarruthers.com 28 31 Friday, 10 September 2010 31
  • 45. See how ephemeral many of these sites are ©
2010
katecarruthers.com 28 31 Friday, 10 September 2010 31
  • 46. Marketing vs Digital Marketing ©
2010
katecarruthers.com 32 Friday, 10 September 2010 32
  • 47. Marketing vs Digital Marketing • One
way • Two
way • Monologue • Dialogue • Hard
to
measure • Easier
to
measure • Expensive
 • Cheaper • Long
lead
/mes • Short
lead
/mes • Set
and
forget • Constant
tending Digital means sharing control with the (former) audience ©
2010
katecarruthers.com 32 Friday, 10 September 2010 32
  • 48. Digital Ecosystem ©
2010
katecarruthers.com 33 Friday, 10 September 2010 33
  • 49. Digital Ecosystem • Build
and
reach
out
to
extended
community: – Staff/Alumni – Consumers
 – Government – 
Other
stakeholders,
e.g.
suppliers • Fundraising • Marke/ng ©
2010
katecarruthers.com 33 Friday, 10 September 2010 33
  • 50. Digital Ecosystem • Build
and
reach
out
to
extended
community: – Staff/Alumni – Consumers
 – Government – 
Other
stakeholders,
e.g.
suppliers • Fundraising • Marke/ng • Event
organisa/on ©
2010
katecarruthers.com 33 Friday, 10 September 2010 33
  • 51. Digital Ecosystem Radio Twitter TV Flickr Facebook News- Forums Hub = website papers Magazines SaaS EDM YouTube ©
2010
katecarruthers.com 34 Friday, 10 September 2010 34
  • 52. Digital Ecosystem Radio Twitter TV Flickr Facebook News- Forums Hub = website papers Magazines SaaS EDM YouTube ... an organic feedback loop ©
2010
katecarruthers.com 34 Friday, 10 September 2010 34
  • 53. Radio Twitter TV Flickr Facebook News- Forums Hub = website papers Magazines SaaS EDM YouTube ©
2010
katecarruthers.com 35 Friday, 10 September 2010 35
  • 54. Social Media ©
2010
katecarruthers.com 36 Friday, 10 September 2010 36
  • 55. Social Media Elements
that
bring
website
or
blog
 content
alive

 Tools
that
enable
sharing
of
messages Building
communi/es
of
interest Enabling
dialogue
and
collabora/on Moves interaction from monologue to conversation ©
2010
katecarruthers.com 36 Friday, 10 September 2010 36
  • 56. What to do? Friday, 10 September 2010 37
  • 57. What to do? Take
your
/me Test
the
waters Ask
lots
of
ques/ons Get
good
advice Take
advice
from
people
 with
a
track
record Keep
the
ethos
and
ethics
 mind Friday, 10 September 2010 37
  • 58. Sources & Sites • 
Erik
Qualman
Social
Media
Revolu/on
(Refresh
2010)
hVp://socialnomics.net/2010/05/05/social‐media‐revolu/on‐2‐refresh/ • Pew
Report
on
Older
Adults
and
Social
Media
2010
hVp://www.pewinternet.org/Reports/2010/Older‐Adults‐and‐Social‐ Media/Report.aspx • Pew
Report
on
Social
Media
and
Young
Adults
2010

hVp://www.pewinternet.org/Reports/2010/Social‐Media‐and‐Young‐ Adults/Summary‐of‐Findings.aspx • Rate
My
Teachers
Australia
hVp://au.ratemyteachers.com/ • Clive
Thompson
on
the
New
Literacy
hVp://www.wired.com/techbiz/people/magazine/17‐09/st_thompson
 • Wikinomics
hVp://www.wikinomics.com/blog/index.php • 2010
Horizon
Report
hVp://wp.nmc.org/horizon2010/
 • Morgan
Stanley
Internet
Trends
2010
hVp://www.morganstanley.com/ins/tu/onal/techresearch/pdfs/ Internet_Trends_041210.pdf
 • Pew
Future
of
the
Internet
2010
hVp://www.pewinternet.org/Reports/2010/Future‐of‐the‐Internet‐IV.aspx?r=1
 ©
2010
katecarruthers.com 38 Friday, 10 September 2010 38
  • 59. Slides:
www.slideshare.net/carruthk Work:
www.headshiu.com
 Personal:
www.katecarruthers.com
 TwiVer:
@kcarruthers ©
2010
katecarruthers.com 39 Friday, 10 September 2010 39