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A sales Consortium 


   Optmised Resources at Variable cost 
            … rather than … 
   Passable Resources at FIXED cost. 

    … is a Sales­driven Catalyst to build and 
        grow the Wealth of participants.
Product Portfolio 
  More             Brand                                     Support Services          200% 
Resources       Development                                        &
                                                             Customer Referral

                                                         Liquor                        100% 
                         Thin Clients                    Portal 
                                                                    Roselle 
                                             Coal­mine 
                                Coal      Instrumentation 
                                                                                       40% 
                                       LED                      Home 
                                     Lighting                  Furniture 
                             ATM 
                          Consumables 
                                                                     eCommerce
  Less           Entry                                                   &             12% 
Resources                                                            Automation
                Low­Volume                                              High­Volume  ROI 


    Client 1             Client 2            Client 3                          Client 10 

    Quantum ranging from Rs. 10 to 1000 lakhs.  US $ 250,000 to 20 million 
Sales Sharing … 


                                                      Leads          Order       After­Market 
                          Marketing    Sales       Management     Management       Services 
                                15%        30'%            15%            30%             10% 

1 Advisory 

2 Business Sync. 

3 Staffing 

4 Customer Information 

5 Product Information
Execution Sharing … 

                   Marketing       Order 
                    & Sales     Management      Execution      Support    Statutory 
                         10%             10%            60%        8%           12% 

1  Consulting 

2  Business 
   Sync. 

3  Delivery 

4  Staffing 

5  After­Market 
   Services
People … 
1.     Casper Abraham 
2.     Shankar P. 
3.     TKS Varma 
4.     Hari Govindan 
5.     Atul Sharma 


o      General & Operational Management 
      •    Administration, HR, Inventory, Logistics. 
o      Marketing & Sales Management. 
      o    Brand & Product Lifecycle Management. 
      o    Sales Administration & Sales Force Monitoring. 
o      Information & Technology Management 
o      eCommerce Management. 
o      Business Management.
Operations (FOR EACH) 
•     SEPARATE 
     •    Separate Company.  (or Division). 
     •    Separate Board / Management. 
     •    Head for each Business Unit / Profit Centre. 
     •    Separate Financial Accounting. 
     •    Separate Budget, Revenue & Expenses. 
     •    Operational Staff on 24x7x365 availability. 
•     SHARED 
     •    SHARED Management Accounting & Cost­allocations 
          BEFORE & AFTER approvals. 
     •    Higher cost Managers, Leaders, Sales­People, Experts 
          OR Specialists. 
     •    Lead Generation. Deal Closing. Sales Commissions.
Common … 
A.    PHYSICAL 
        1.    Registered address. 
        2.    Business Centre. 
        3.    Statutory.  Tax, Duties, Imports, Exports. 
        4.    Statutory.  Labour, Factory, Shops & Establishment Acts. 
        5.    Physical Security presence.  Manual & Automated. 
B.    CASH MANAGEMENT 
        1.    Budgeting and Budget administration. 
        2.    Sales & Targets achievement. 
        3.    Expenses allocation & distribution. 
        4.    Resources & Assets Management. 
        5.    MRO (Maintenance, Repairs & Operations). 
        6.    Audit & Risk assessment & Management. 
        7.    Stay & Travel Assistance.  (Local and non­Local) 
C.    MARKETING, SALES, QUALITY & SUPPORT 
        1.    Marketing & Brand Building. 
        2.    Promotions & Public Relations. 
        3.    Use of ONE copy of online ASP version of dextra. 
        4.    Quality Assurance and Controls. 
        5.    Customer Support.  (Phone, email & web) 
D.    VIRTUAL 
        1.  Operations. Virtual.  Security. Remote 24x7x365. 
        2.  Internet website. 
        3.  Online eCommerce : Local & Global opportunities.
Prime or Lead Vendor
Positioning 




                   Zedge core­competency 
                   Zedge role
Integrated Sales 




  PRODUCT MANAFUCTURERS,                  CHANNELS, CLIENTS, 
  SUPPLIERS, SELLERS …                    CUSTOMERS, BUYERS … 
  • EXCLUSIVE Staffing.                   • Reach. 
  • SHARED Staffing.                      • Contact Base. 
  • Sales Commission Staffing.            • Engagement Plan. 
  • Product (Services) Knowledge.         • Needs Database. 
  • Products Availability & Logistics.    • Funnel Management. 
  • Spares Lifecycle Management.          • Training. 
  • Consumables Lifecycle Management.     • Warranty Support. 
  •Pricing Strategies.                    • Post­Warranty Support. 
  • Product Management.                   • Per­Call Services. 
                                          • Support Ticket Handling.
Source : Casper Abraham 
Relationship Management
                                                                                           Partner 


                                                                      Supplier 
12 Motivators :­ 
• Add Value                                 Vendor 
• Reduce costs 
• Improve communication 
• Develop Trust 
• Resolve Conflicts 
• Remove hidden agendas 
• Provide Leadership 
• Empower People 
• Gain commitment 
• Develop ownership                  Zero                                       Major 
• Breakdown departmental barriers    0      1      2      3      4      5      6      7      8      9    10 
• Remove Fear

Degree of :­ 
• complexity 
• time 
• ROI 
• competitive advantage 
• customer satisfaction 
• innovation 
Coverage … 
  1.  Internal … 
      1.    Out of Bangalore to South India. 
      2.    Out of Bangalore to the World. 
      3.    From the world into Bangalore. 
      4.    From the world into South India / India. 

  2.  External … 
      1.    Malaysia   (Secure Card) 
      2.    Singapore   (CommGate) 
      3.    US  (ERM) 
      4.    UK   (Technites) 
      5.    France   (GSI) 
      6.    Italy   (Xtecnica) 
      7.    Middle East   (Investment & Contacts) 
      8.    Australia    (Corporate Partners) 


Several other Partner firms involved in Investment, Resources, Sales OR Delivery.
Programme Focus 
1.     A project with a name ­ Start date, End date, People and 
       Resource assignment, finites cost, clear goal. 
2.     i. Plan with options; ii. Decide; iii. Implement; iv. Monitor 
       & Measure; v. Review & Report. 
3.     Deploy and use ‘dextra Decision Execution System’. 
       (Can’t do without it). 
4.     Functional … 
      1.    Infrastructure & Facilities Buildup 
      2.    Managed Services IT 
      3.    Managed Services Inventory 
      4.    Managed Services HR 
      5.    Loyalty Card Administration. 
      6.    Risk Management Practice 
      7.    Information Agency.  (Combines Advertising, Mgt., HR & IT). 
5.     First­Time; One­Time; Transitional AND/OR On­Going.
Transition Phase Support 


                 Zedge Support



 Existing      Intermediate       Targeted 
 Current       Phase              Returns 
 Operations 
 Cost = c      Cost =  3 x c      Cost = 0.2 x c 
 Time = t      Time = 4 months    Time = 0.3 x t 
April 2010                        September 2010 
Customer Benefits … 
1.  Customer needs & desire … 
  •    More foreign Competition. 
  •    Global spread yet Local know how & Expertise 
  •    Internet becoming a major factor. 
  •    Importance of Quality Information in Operations. 
  •    Convergence. Media, TeleComm., Mobile, TV­Cable 
       Shopping, e­Commerce, 
2.  The customer sees ‘ Zedge’ as a single­point 
    source for the matched PORTFOLIO of needs & 
    supply. 
3.  Evextra IT­Module, ERP, BI and/or KM. 
  •    As a key­Information­Technology Convergence 
       integrator for CRM, SCM, PLM etc.
The ‘Zedge’ way 

Problems,                                                      Products 
Needs,                                                         & 
Desires                                                        Services 
& 
Aspirations 
                                      The ‘deal’ 
 Problem Space                                 Solution Space 
 Awareness of all known problems.              Awareness of all known solutions. 
 'Bike'like vs 'Frog'like problems             Research for alternate ones. 
 Current 'scope' and 'risks'.                  Evaluate incoming ones. 
 Space Dynamics of Problem.                    SWOT on options. 
 Time Dynamics of Problem.                     Decision Trees. 
 Define & State the Problem.                   Risk evaluation of decisions. 
 Focus on the CENTRAL Problem.                 'Bike' vs 'Frog' solutions. 
 Problem breakdown.                            Future 'scope' and 'risks'. 
                                               Time dynamics of Solution(s). 
                                               Space dynamics of Solution(s)
Principle Contact … 
   Casper Abraham 
   Cellphone : 98450 61870 
   casper@edgevalue.com 
   http://www.edgevalue.com/zedge 
   62 B Modi Residency 
   Benson Town 
   Bangalore  560 046     INDIA 
   Phone : 91 (india)  80 (bangalore)  2595 0059

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Zedge PPT

  • 1. A sales Consortium  Optmised Resources at Variable cost  … rather than …  Passable Resources at FIXED cost.  … is a Sales­driven Catalyst to build and  grow the Wealth of participants.
  • 2. Product Portfolio  More  Brand Support Services 200%  Resources  Development & Customer Referral Liquor  100%  Thin Clients  Portal  Roselle  Coal­mine  Coal  Instrumentation  40%  LED  Home  Lighting  Furniture  ATM  Consumables  eCommerce Less  Entry & 12%  Resources  Automation Low­Volume  High­Volume  ROI  Client 1  Client 2  Client 3  Client 10  Quantum ranging from Rs. 10 to 1000 lakhs.  US $ 250,000 to 20 million 
  • 3. Sales Sharing …  Leads  Order  After­Market  Marketing  Sales  Management  Management  Services  15%  30'%  15%  30%  10%  1 Advisory  2 Business Sync.  3 Staffing  4 Customer Information  5 Product Information
  • 4. Execution Sharing …  Marketing  Order  & Sales  Management  Execution  Support  Statutory  10%  10%  60%  8%  12%  1  Consulting  2  Business  Sync.  3  Delivery  4  Staffing  5  After­Market  Services
  • 5. People …  1.  Casper Abraham  2.  Shankar P.  3.  TKS Varma  4.  Hari Govindan  5.  Atul Sharma  o  General & Operational Management  •  Administration, HR, Inventory, Logistics.  o  Marketing & Sales Management.  o  Brand & Product Lifecycle Management.  o  Sales Administration & Sales Force Monitoring.  o  Information & Technology Management  o  eCommerce Management.  o  Business Management.
  • 6. Operations (FOR EACH)  •  SEPARATE  •  Separate Company.  (or Division).  •  Separate Board / Management.  •  Head for each Business Unit / Profit Centre.  •  Separate Financial Accounting.  •  Separate Budget, Revenue & Expenses.  •  Operational Staff on 24x7x365 availability.  •  SHARED  •  SHARED Management Accounting & Cost­allocations  BEFORE & AFTER approvals.  •  Higher cost Managers, Leaders, Sales­People, Experts  OR Specialists.  •  Lead Generation. Deal Closing. Sales Commissions.
  • 7. Common …  A.  PHYSICAL  1.  Registered address.  2.  Business Centre.  3.  Statutory.  Tax, Duties, Imports, Exports.  4.  Statutory.  Labour, Factory, Shops & Establishment Acts.  5.  Physical Security presence.  Manual & Automated.  B.  CASH MANAGEMENT  1.  Budgeting and Budget administration.  2.  Sales & Targets achievement.  3.  Expenses allocation & distribution.  4.  Resources & Assets Management.  5.  MRO (Maintenance, Repairs & Operations).  6.  Audit & Risk assessment & Management.  7.  Stay & Travel Assistance.  (Local and non­Local)  C.  MARKETING, SALES, QUALITY & SUPPORT  1.  Marketing & Brand Building.  2.  Promotions & Public Relations.  3.  Use of ONE copy of online ASP version of dextra.  4.  Quality Assurance and Controls.  5.  Customer Support.  (Phone, email & web)  D.  VIRTUAL  1.  Operations. Virtual.  Security. Remote 24x7x365.  2.  Internet website.  3.  Online eCommerce : Local & Global opportunities.
  • 8. Prime or Lead Vendor Positioning  Zedge core­competency  Zedge role
  • 9. Integrated Sales  PRODUCT MANAFUCTURERS,  CHANNELS, CLIENTS,  SUPPLIERS, SELLERS …  CUSTOMERS, BUYERS …  • EXCLUSIVE Staffing.  • Reach.  • SHARED Staffing.  • Contact Base.  • Sales Commission Staffing.  • Engagement Plan.  • Product (Services) Knowledge.  • Needs Database.  • Products Availability & Logistics.  • Funnel Management.  • Spares Lifecycle Management.  • Training.  • Consumables Lifecycle Management.  • Warranty Support.  •Pricing Strategies.  • Post­Warranty Support.  • Product Management.  • Per­Call Services.  • Support Ticket Handling. Source : Casper Abraham 
  • 10. Relationship Management Partner  Supplier  12 Motivators :­  • Add Value  Vendor  • Reduce costs  • Improve communication  • Develop Trust  • Resolve Conflicts  • Remove hidden agendas  • Provide Leadership  • Empower People  • Gain commitment  • Develop ownership  Zero Major  • Breakdown departmental barriers  0      1      2      3      4      5      6      7      8      9  10  • Remove Fear Degree of :­  • complexity  • time  • ROI  • competitive advantage  • customer satisfaction  • innovation 
  • 11. Coverage …  1.  Internal …  1.  Out of Bangalore to South India.  2.  Out of Bangalore to the World.  3.  From the world into Bangalore.  4.  From the world into South India / India.  2.  External …  1.  Malaysia   (Secure Card)  2.  Singapore   (CommGate)  3.  US  (ERM)  4.  UK   (Technites)  5.  France   (GSI)  6.  Italy   (Xtecnica)  7.  Middle East   (Investment & Contacts)  8.  Australia    (Corporate Partners)  Several other Partner firms involved in Investment, Resources, Sales OR Delivery.
  • 12. Programme Focus  1.  A project with a name ­ Start date, End date, People and  Resource assignment, finites cost, clear goal.  2.  i. Plan with options; ii. Decide; iii. Implement; iv. Monitor  & Measure; v. Review & Report.  3.  Deploy and use ‘dextra Decision Execution System’.  (Can’t do without it).  4.  Functional …  1.  Infrastructure & Facilities Buildup  2.  Managed Services IT  3.  Managed Services Inventory  4.  Managed Services HR  5.  Loyalty Card Administration.  6.  Risk Management Practice  7.  Information Agency.  (Combines Advertising, Mgt., HR & IT).  5.  First­Time; One­Time; Transitional AND/OR On­Going.
  • 13. Transition Phase Support  Zedge Support Existing  Intermediate  Targeted  Current  Phase  Returns  Operations  Cost = c  Cost =  3 x c  Cost = 0.2 x c  Time = t  Time = 4 months  Time = 0.3 x t  April 2010  September 2010 
  • 14. Customer Benefits …  1.  Customer needs & desire …  •  More foreign Competition.  •  Global spread yet Local know how & Expertise  •  Internet becoming a major factor.  •  Importance of Quality Information in Operations.  •  Convergence. Media, TeleComm., Mobile, TV­Cable  Shopping, e­Commerce,  2.  The customer sees ‘ Zedge’ as a single­point  source for the matched PORTFOLIO of needs &  supply.  3.  Evextra IT­Module, ERP, BI and/or KM.  •  As a key­Information­Technology Convergence  integrator for CRM, SCM, PLM etc.
  • 15. The ‘Zedge’ way  Problems,  Products  Needs,  &  Desires  Services  &  Aspirations  The ‘deal’  Problem Space  Solution Space  Awareness of all known problems.  Awareness of all known solutions.  'Bike'like vs 'Frog'like problems  Research for alternate ones.  Current 'scope' and 'risks'.  Evaluate incoming ones.  Space Dynamics of Problem.  SWOT on options.  Time Dynamics of Problem.  Decision Trees.  Define & State the Problem.  Risk evaluation of decisions.  Focus on the CENTRAL Problem.  'Bike' vs 'Frog' solutions.  Problem breakdown.  Future 'scope' and 'risks'.  Time dynamics of Solution(s).  Space dynamics of Solution(s)
  • 16. Principle Contact …  Casper Abraham  Cellphone : 98450 61870  casper@edgevalue.com  http://www.edgevalue.com/zedge  62 B Modi Residency  Benson Town  Bangalore  560 046     INDIA  Phone : 91 (india)  80 (bangalore)  2595 0059