This is the keynote presentation I gave in Norway at the ISBG event.

1. New Way to WorkNew Way to Work
@ccrummey#NewWayToWork

2. Day in the Life of Digital IBMer
IBM Strategy
New Way to Work Demo

3. • Data is the new Natural Resource – WHAT
• Cloud /Hybrid is the Engine for Business – HOW
• Engagement changes “How You Feel” – WHY

4. IBM Design Thinking
Social
Cloud
Mobile
Analytics
Security
Hybrid
IBM Design Thinking

5. Strategic Relationships

7. BYOD
How has your work & IT changed over the last 10 years?

8. BYOD
How has your work & IT changed over the last 10 years?

9. BYOD
How has your work & IT changed over the last 10 years?

10. Employee & Customer
Engagement
Systems of Engagement &
Systems of Insight
Talent Engagement
*
*
*ENGAGING PEOPLE TO GROW THE BUSINESSENGAGING PEOPLE TO GROW THE BUSINESS
Realtime
Analytics
Science
Delivery
Mail
Reimagined

11. "It will be an ideas and
innovation economy rather
than knowledge economy"
There is an 81% positive
correlation between
innovation and collaboration
By 2020, the workplace will be
transformed by the sharing and
development of ideas, according
to a study of 3500 employees,
conducted on behalf of Google.

12. Branding a New Way of WorkingBranding a New Way of Working

13. “You can install Social Software
- but not Social Business”
“You can install Social Software
- but not Social Business”
@alecmcint
Alexander Kluge

14. Culture
Technology
BusinessProcess
AdoptionStrategy
Focus on the WHY not the HOWFocus on the WHY not the HOW
Omron
Sugar CRM +
Expertise Location

15. 15© 2014 International Business Machines Corporation
Cognitive is the new
competitive advantage.

16. Collective Intelligence
Expertise Location
Skills & Expertise
Social Data
Wisdom of Crowds
Algorithms
Human Expertise
Enhance, Scale &
Accelerate
Cognitive Learning

17. IBM Watson
IBM Bluemix
Digital Experience
IBM Verse
IBM Connections
Talent Framework*

18. IBM BlueMix +
Digital Experience
IBM Verse +
IBM Watson
IBM Connections +
IBM BlueMix

19. Austin - Research Triangle Park – Toronto - New York
Ottawa – Dublin – Hursley – Boeblingen - Shanghai

20. IBM DESIGN THINKING

21. 21 IBM Design Thinking = User CentricIBM Design Thinking = User Centric

22. 22 IBM Design Thinking = User CentricIBM Design Thinking = User Centric

23. Our “Aha!”
moment
By building strong empathy with our
users, we realizedthat we all carry a
burden of email ‘debt’ and that this
debt causes stress.
Reducing stress and giving time
back in our day was the real
problem to solve!
!

24. IBM DESIGN THINKING

25. 3 Hills
System that
understands you
Less clutter,
more clarity
Connecting me
to we

29. Day in the Life of Digital IBMer
IBM Strategy
New Way to Work Demo

30. Power of Employee Engagement: Smarter Workforce
IBM – Employee Engagement & Expertise

31. CLOUD
On Prem

32. 50 GB
Mail File
1TB
File Share & Sync
500K IBMers
to Verse
End of Year

33. 7+PB
Social Files
Size X Num X
Download
86K Public
Communities
83KPrivate
Communities
7.5M
Activities
Entries
27M
eMeeting Min per
Month
450K
Blogs
75K
Bloggers
Hybrid Cloud
Model
SAML SSO inside of
IBM to get to Cloud
SSO
Collaboration
Services
50 M
Chats per Calendar
Day