This document summarizes a presentation about building better dashboards using Microsoft 2010 business intelligence tools. It introduces the presenter and their company, discusses why business intelligence is important for understanding business performance, and overviews Microsoft's BI solutions. The presentation demonstrates how different types of organizations have used BI dashboards to gain real-time insights, compare performance to plans, understand variances, focus resources more effectively, improve efficiencies and cut costs. It segments BI solutions for organizational, team and individual use and outlines the Microsoft technology stack. The presentation concludes with a fictional example dashboard and next steps around scheduling demos and developing a statement of work.

1. Building Better Dashboards with Microsoft 2010 Chad Dotzenrod | Sept. 9th, 2010

2. Agenda Introduction to SWC Why Business Intelligence? Overview of Microsoft’s BI Solution Demonstrations Getting Started

3. Who is SWC? SWC is a leading provider of innovative IT solutions for the mid-market. For 30 years, SWC has excelled at providing strategic guidance and delivering best-in-class solutions tailored to the needs of growing companies.

5. Using Business Intelligence to… See what’s happening right now Get Real-Time Information Compare to Plan Find Profitable Customers Understand variances and drill to detail to find trends Focus resources where it really matters Know your cost structure and take action to ensure you hit the bottom line Find Inefficiencies

6. The ‘R’ in ROI Family of Real Estate Investment Trusts Weeks-long close reporting transformed to a few minutes/clicks Distressed tenants and industry sectors identified months earlier Underperforming properties exposed for action Corrugated Board Manufacturer Downtime is reduced by identifying problem employees and lines Scrap is minimized Culture of accountability is reinforced Event Technology Provider Hotel partners achieve self-serve reporting, increasing satisfaction and reducing IT cost Finance is eliminated as a bottleneck for revenue and labor data Forecasting accuracy is improved Collection Agency Identified the 25% of placements that deliver 75% of commissions High-cost, low-return activities identified Workflow efficiency improved as they focus on high-potential accounts

8. Organizationally approved

9. “The Truth”

10. Share your analysis

11. Leverage the work of others

12. “Our Truth”

13. Ad-hoc analysis

14. Complete flexibility

16. What is a Cube? A cube is a multi-dimensional representation of data – like a Rubik’s Cube, but each block of the cube can itself be another cube. Fjaskfjdjfklajf

17. Habiflex – A Fictional Example

18. demo

19. Thanks for joining us today! What’s next? More Demos ROI Discovery Meeting Formulate a pragmatic and phased Statement of Work Start the discovery process Questions? Let’s build you a better Dashboard: Chad Dotzenrod cjd@swc.com (630) 286-8108 www.swc.com