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Let’s get to know each
other?

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Krishantha Jayasundara
Staff Officer-Human
Resources at Alpha
Apparels Ltd
BA General Degree
University of Peradeniya
(English, Psychology &
Sociology)
PQHRM(IPM)
NDTHRD(IPM)
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What are the teams you are familiar with?
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Cricket Team
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Foot Ball Team
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Volley Ball Team
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What is the common thing that you see in
these teams?
Common Objectives
Winning the Game
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What is a Team???
• A team is a small number of people with
complementary skills who are
committed to a common goal for which
they are mutually accountable.
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Team
Small Number
Complementary
skills
Common Goals
Mutual
Accountability
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Together MoreEveryone Achieve
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Activity
• Participants start counting.
• The odd numbers are read out loud.
• Even numbers are silent and the
person who is supposed to read even
number has to raise his hand.
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What is a Group?
• Group of passengers travelling in a plight
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•Travelling
What is
common in
them?
•They are just
passengers
Are they for a
common
objective?
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Group
People who can identify with each other(sharing
ideas, beliefs or experiences of common areas)
People frequently and regularly engage with each
other (agreeing on a purpose and working
together on a shared tasks)
People who recognize themselves and are recognized
by others as part of a group.
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Common Objective Team
GroupPersonalized
Objectives
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Types of Groups
Work groups
Neighborhood
groups
Social
groups/special
interest
groups
Self-help
groups
Pressure
groups
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Categories of Group
Formal
Groups
Informal
Groups
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Formal Groups
• Command group-
comprised of employees
who directly report to a
supervisor
• Tasks groups-
employees work to
accomplished a certain
task
Groups
established by
organizations to
perform
organizational
work.
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Informal Groups
• Interest Groups-
established to meet a
mutual objective
• Friendship groups-
formed by members
have something in
common
Natural Grouping
of employees
that form to
fulfill social
needs.
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Roles in Society
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What do you mean by “Role”?
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Role
• A position that has to be assumed and
acted by an individual in a group
The expected behaviour from someone
Father
Mother
Teacher
Office Assistant
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Characteristics of Teams
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1. Clear purpose
Action Plan
missionGoals
tasks
Vision
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2. Informality
• Unlike you are working with your boss
• Unlike when the teacher is at class in
school
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3. Listening techniques
• Questioning
• Paraphrasing
• Summarizing
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4. Civilized disagreement
Conflicts and criticisms are welcome within
the team
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5. Consensus decision making
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6. Open communication
They share ideas and opinions openly
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7. Clear roles and work assignment
What?
Why?
When?
For whom?
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8. Shared Leadership
• Not a single leader
• Members share leadership
• All are leaders
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9. External Relations
• Team tries to makes relations with
external parties
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10. Style Diversity
• Leadership
• Approaches to tasks
• Skills diversity
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11. Self Assessment
Focus on
goals
Monitor their
performance
Evaluate the
performance
Concerned
about
deadlines
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12. Allocation right roles to the
right people
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13. Selection of members on the
basis of skills and competencies
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13. Challenging the group regularly
with fresh facts and information
Innovative Ideas
Updated knowledge
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14. Individual responsibility and
accountability
• Each employee is aware of what is
expected from them
• Achievement of individual tasks leads to
the achievement of teams tasks
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15. Developing trust among the
members
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Benefits of Teams
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1. Achievement of a goal in more
efficient and more effective manner as
team members are committed to one
single goal
• More efficient-little time
• More effective-high productive/lack of wastes
• Committed- highly focused
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2. People like to work with others due
to social satisfaction.
Increased morale and motivation can be
expected.
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3. High level of productivity through
specialized work processes and labour
distribution
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4. Team members communicate with each
other more often. Thus, they don’t have
misconceptions and misunderstanding
among them.
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5.Social learning takes place.
People learn from each other and from their
mistakes as well.
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6. Organizational flexibility
members are open-mined and willing to go
through changes
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Team Building
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Team Building
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Team Building
• Team building is a process of deliberately
creating and effective team
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Formation and Development of
Groups
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Stage-01
Forming
Uncertainty
Effort to
understand
their purpose
Interactions
patterns tried
out
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Stage-02
Storming
Conflicts and
confrontations
Redefinitions of
tasks and goals
Members
withdraw
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Stage-03
Norming
Cooperation and
collaboration
Cohesiveness
Open
communication and
great interactions
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Stage-04
Performing
Group is fully
functional
work for the
achievement of
set goals
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Stage-05
Adjourning
Due to task
completion or
goal attainment
Marked by
positive emotions
or feeling of loss
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Formation and Development of Groups
Forming
Storming
Norming
Performing
Adjourning
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Team Roles
• Meredith Belbin (1981) has identified key
roles within a team
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Roles
Chairman
Shaper
Plant
Monitor
evaluator
Company
Worker
Resource
Investigator
Team
worker
Completer/
finisher
Expert
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(1)Plant
Contribution Allowable Weaknesses
• Creative
• Imaginative
• Free thinking
• Generates ideas and
solves difficult problems
• Too preoccupied to
communicate effectively
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(2)Resource Investigator
Contribution Allowable Weaknesses
• Out going
• Enthusiastic
• Communicative
• Explores opportunities and
develops contacts
• Over-optimistic
• Loses interest once initial
enthusiasm has passed
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(3) Coordinator
Contribution Allowable Weaknesses
• Mature
• Confident
• Identifies talent
• Clarifies goals
• Delegates effectively
• Can be seen as
manipulative
• Offloads own share of
work
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(4) Shaper
Contribution Allowable Weaknesses
• Challenging
• Dynamics
• Thrives on pressure
• Has the drive and courage
to over come obstacles
• Offends peoples feelings
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(5) Monitor Evaluator
Contribution Allowable Weaknesses
• Sober
• Sees all the options and
judges accurately
• Lacks drive and ability to
inspire others
• Can be over critical
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(6) Team worker
Contribution Allowable Weaknesses
• Cooperative
• Perceptive and diplomatic
• Indecisive in crunch
situations.
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(7) Implementer
Contribution Allowable Weaknesses
• Cooperative
• Perceptive and diplomatic
• Indecisive in crunch
situations.
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(8) Completer Finisher
Contribution Allowable Weaknesses
• Painstaking
• Conscientious
• Searches out errors
• Inclined to worry unduly
• Reluctant to delegate
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(9) Specialist
Contribution Allowable Weaknesses
• Single minded
• Self-starting
• Dedicated
• Contributes only on a
narrow front
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What kind of a team member are you?
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