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LA Congress 2012

KEYS TO SUCCESSFULLY
USING SOCIAL MEDIA AND
ONLINE TECHNOLOGIES
FOR MINISTRY LEADERSHIP
DEVELOPMENT
Charlotte McCorquodale, PhD
Ministry Training Source
How did you first hear the music?
Let’s chat with our neighbor…
1. Who are you, where are you from,
   and what type of ministry do you
   do for the Church?
2. Why did this workshop interest you
   today?
3. What is one your leadership
   training challenges?
4




I’m              I am a tech
overwhelmed        junkie and
by these new    want to learn
technologies!    more, more!
Worshop Overview
Goal: To examine the present reality of social media’s
impact on learning and what tools are out there that can
be used to address leadership training challenges. We
will accomplish this by:
  discussing the difference/similarities between e-
  learning, social learning, mobile learning and
  online learning.
 examining briefly the evolution of e-learning, and
  how to use social media technologies in an
  e-learning world.
 reviewing which social media and online learning
  tools are the best to use for leadership
  development.
Is Social Media a fad?


http://www.youtube.com/watch?v=-
          MWKT1xvIUU
7
Mobile is the Needle,
      Social is the Thread:
How Information Today is Woven
         Into Our Lives

http://pewinternet.org/Presentations/2
  012/Mar/Radiodays-Europe.aspx
Technological Signs of the Times
How many of you are on or use…

 Facebook
 Linked In
 Dropbox (or other file sharing site)
 Texting
 Google docs or Google Reader
 Have ever posted a video to youtube
 Watched a you tube video or used in
  teaching
It’s Mobile, and there’s an app for that!
12




The three Cs of the Social Web:

      Collaboration,
        contribution,
       and community
 are the order of the day
   and there is a sense in
  which some think that a
    new 'social fabric' is
 being constructed before
Why do we not use social media?
   Don’t know how to use the technology
   Don’t know what content to create
   Don’t have time
   Don’t have money


19 Ways NonProfits Can Use Social Media to
Connect with Donors
 http://www.youtube.com/watch?v=I0qhxej2w
  dA&feature=related
HOW WOULD YOU DEFINE
     LEARNING?
Learning is the process
 of making meaning.
    -Robert Kegan
Is learning today different than
in previous generations?
Has learning changed?
  Is it more social or
   individualized?
  Is it more formal or
   informal?
  Is it easier or harder?
Learning is a change in the learner’s
  knowledge due to experience.
      —Richard E. Mayer
The EMS of Online-Learning


 E-Learning
 M-Learning
 S-Learning
 O-Learning
From E-Learning and the Science of Instruction
By Ruth Clark and Richard Meyers



“E-Learning is instruction delivered
    on a digital device such as a
 computer or mobile device that is
   intended to support learning.”
Learning 3.0 3.0 Technologies
Learning Technologies

LEARNING DESIGN                 Social Technologies
                                         Blogs
                                 Shareable environments
                                     Peer networks
                                           IM              Collaborative
                                                               Tools
                                                               Wikipedia
                                     Ubiquitous              Google Docs
                                                           Tagging, del.icio.us
                                      Devices
                                           PDAs
                                            Wii
                                           iPods            Simulation,
                                            Etc..         Visualization &
                                                              Gaming
                                                          Environments
                                                          Wii for simulations
                                                          Educational gaming
                                       Access                Second Life
                                                              Gapminder
                                      Search tools
                                   Desktop connectivity
Learning with Technology
Which of these questions are most important
to you when you think of using technology to
train/form leaders/volunteers :
1. How can we use cutting-edge technology
   in training?
2. How can we leverage technologies that
   younger generations are using?
3. What are the best technologies for e-
   learning?
4. How can we adapt technology to aid
   human learning?
Technology-Centered
         vs.
  Learner-Centered
Motivation is
the key to all
  learning!
What motivates adult learners?
27




Multiple Tools: One Mission
     Using the tools in one cohesive effort
E-Principles


               ducate
               valuate
               nvision
               xecute
29




 Who is your audience?
 What do you need to communicate?
 What technology tools does your
  audience already use?
 What technology tools do you want to
  use?
 Making technology work together

These are elements of a good plan...
30




What are they already using?

Start where you are:
 What types of tools are they using?
 What programs are they using?
 What are you comfortable with?
 What best suits your ministry needs
  right now?
How do we create a culture of shared
information for forming ministry
leaders?

How do you share information now?

Here are some ways you could share
information that same information…
Information Sharing As Part of A
Leadership Development Strategy
 Dropbox for your team of volunteers
 Blogging
 Microblogging through Twitter or Texting
 Facebook Fan Page to share links
 Linked In to Share Links and Create
  Discussion
 You Tube Account to share relevant video’s
E-Principles


               ducate
               valuate
               nvision
               xecute
Who might resist using of this
technology for training?

How do we deal with resistance?
Identify Next Steps

 Do you need additional education or training?
 How will you evaluate your programs in order
  to determine which technologies will best
  serve you?
 How do you envision technology helping you
  reach your goals/objectives?
   Find your Digital Edge
   How will you plan? With whom?

 Execute!
We pray…
Holy Spirit, you blessed the first disciples with the power to
  spread God’s love throughout the world.
Give us a new power to proclaim your word through our
  own unique gifts and through the channels of
  communication available to us.
Make us willing to receive that word as it enters our daily
  lives.
Guide all who share the message and those who receive it,
  so that all people may come to know your truth and be
  renewed by your love.
We ask this through Jesus Christ, Our Lord.

Amen.                                 (adapted from the National Catholic Communications Office)
Brought to you by Ministry Training Source

SOCIAL MEDIA
RESOURCE SLIDES
39




           Blogging
                                 Blogs (from “web-log”):
                                               Media Sharing

                                 websites or portions of a website
                                 with regular entries of
            Microblogging
                                 commentary, Direct Communication
                                               descriptions of
                                 events, or other materials such as
                                 graphics or video. Entries are
                                 commonly displayed in reverse
www.blogger.com
             Social Networking
www.tumblr.com
                                 chronological order.
                                                 Other Tools
www.wordpress.com
                                 adapted from Wikipedia




What tools do you want to use?
40
CASE STUDY:

Parent Portal Blog on
www.mccym.net allows for easy
posting of “10 minute read” articles
related to parenting, youth culture,
current topics at youth night, etc.

TIP:

If you’re looking to create a basic
website for your parish youth ministry
but you don’t have a lot of time, skill
or financial resources, a free blog
from blogspot or wordpress is a great
way to get started sharing
information!
41


                     Microblogging


                     a broadcast medium in the form
                     of blogging. A microblog differs
                     from a traditional blog in that its
                     content is typically much
                     smaller, in both actual size and
www.twitter.com      aggregate file size. A microblog
www.flocknotes.com   entry could consist of nothing
                     but a short sentence fragment,
                     an image or embedded video.

                     adapted from Wikipedia
42



CASE STUDY:

During NCYC 2009 we used a twitter account
to keep parents and supporters back home
updated on what we were doing in
Columbus. We also used twitter to send our
participants reflection questions and
reminders about bus pick up times & curfew.

TIP:

Twitter is a great way to send short bursts of
timely information (e.g., “youth night has
been cancelled for tonight because Chris is in
New Orleans.See you next weekend!”)
43


                   Social Networking


                   an online service focused on
                   building and reflecting of social
                   networks or social relations
                   among people who share
                   interests and/or activities. A
www.facebook.com   social network service
www.myspace.com    essentially consists of a
                   representation of each user
                   (often a profile), his/her social
                   links, and a variety of additional
                   services.

                   adapted from Wikipedia
44



CASE STUDY:

This year our Youth Leader Team used
Facebook to create an “event” listing for our
annual youth ministry kickoff cookout event.
They invited their friends and they were able
to see who was planning to come in advance.


TIP:

You don’t have to be the Social Networking
expert. Creating and maintaining a
Facebook or Myspace presence is a great
project for a young leader or group of young
leaders, as long as they have appropriate
adult guidance.
45


                    Media Sharing


                    Sites which make it easy to
                    upload and share media such
                    as video, pictures, sound clips,
                    etc.

www.youtube.com
www.flickr.com
www.wingclips.com
www.keepvid.com
46



CASE STUDY:

Wingclips has a free library of video clips
which you can search by topic. For example,
if you’re looking for a clip on status, Wingclips
will suggest clips from movies like Mr. Deeds
and Rudy


TIP:

If you’re going to use a clip from the internet
in a presentation you can try using a site like
www.keepvids.com to download it to your
computer. This way you don’t have to rely on
an internet connection. Just be aware of
copyright limitations.
47


                          Direct Communication


                          refers to targeted
                          communication to or with
                          specific users or groups of
                          users (e.g., e-mail, text
                          messaging, etc.)
Sms Gateway
www.simplyyouthministry.com/txt.html
www.constantcontact.com
48



CASE STUDY:

We use SMS Gateways to send text
message reminders to students every
week. We also use this service to
send cancelation notices and other
short pieces of information.

TIP:

Sometimes you have to send more
than you can fit in a txt message. Be
sure to follow up important e-mail
messages with a txt message
reminder to students to check their
email accounts!
49
Website Creation
www.snapshotweb.com
www.ecatholicchurches.com

Collaboration Tools
www.my.dimdim.com
www.typewith.me

Communication
www.tatango.com
www.wetxt.com
www.buzz411.org

Staying Current
www.commoncraft.com
http://yptech.blogspot.com
www.switched.com
www.collidemagazine.com

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LA Congress Social Media Workshop 2012 by Dr. Charlotte McCorquodale, Ministry Training Source

  • 1. LA Congress 2012 KEYS TO SUCCESSFULLY USING SOCIAL MEDIA AND ONLINE TECHNOLOGIES FOR MINISTRY LEADERSHIP DEVELOPMENT Charlotte McCorquodale, PhD Ministry Training Source
  • 2. How did you first hear the music?
  • 3. Let’s chat with our neighbor… 1. Who are you, where are you from, and what type of ministry do you do for the Church? 2. Why did this workshop interest you today? 3. What is one your leadership training challenges?
  • 4. 4 I’m I am a tech overwhelmed junkie and by these new want to learn technologies! more, more!
  • 5. Worshop Overview Goal: To examine the present reality of social media’s impact on learning and what tools are out there that can be used to address leadership training challenges. We will accomplish this by:  discussing the difference/similarities between e- learning, social learning, mobile learning and online learning.  examining briefly the evolution of e-learning, and how to use social media technologies in an e-learning world.  reviewing which social media and online learning tools are the best to use for leadership development.
  • 6. Is Social Media a fad? http://www.youtube.com/watch?v=- MWKT1xvIUU
  • 7. 7
  • 8. Mobile is the Needle, Social is the Thread: How Information Today is Woven Into Our Lives http://pewinternet.org/Presentations/2 012/Mar/Radiodays-Europe.aspx
  • 10. How many of you are on or use…  Facebook  Linked In  Dropbox (or other file sharing site)  Texting  Google docs or Google Reader  Have ever posted a video to youtube  Watched a you tube video or used in teaching
  • 11. It’s Mobile, and there’s an app for that!
  • 12. 12 The three Cs of the Social Web: Collaboration, contribution, and community are the order of the day and there is a sense in which some think that a new 'social fabric' is being constructed before
  • 13. Why do we not use social media?  Don’t know how to use the technology  Don’t know what content to create  Don’t have time  Don’t have money 19 Ways NonProfits Can Use Social Media to Connect with Donors  http://www.youtube.com/watch?v=I0qhxej2w dA&feature=related
  • 14. HOW WOULD YOU DEFINE LEARNING?
  • 15. Learning is the process of making meaning. -Robert Kegan
  • 16. Is learning today different than in previous generations?
  • 17. Has learning changed?  Is it more social or individualized?  Is it more formal or informal?  Is it easier or harder?
  • 18. Learning is a change in the learner’s knowledge due to experience. —Richard E. Mayer
  • 19. The EMS of Online-Learning  E-Learning  M-Learning  S-Learning  O-Learning
  • 20. From E-Learning and the Science of Instruction By Ruth Clark and Richard Meyers “E-Learning is instruction delivered on a digital device such as a computer or mobile device that is intended to support learning.”
  • 21.
  • 22. Learning 3.0 3.0 Technologies Learning Technologies LEARNING DESIGN Social Technologies Blogs Shareable environments Peer networks IM Collaborative Tools Wikipedia Ubiquitous Google Docs Tagging, del.icio.us Devices PDAs Wii iPods Simulation, Etc.. Visualization & Gaming Environments Wii for simulations Educational gaming Access Second Life Gapminder Search tools Desktop connectivity
  • 23. Learning with Technology Which of these questions are most important to you when you think of using technology to train/form leaders/volunteers : 1. How can we use cutting-edge technology in training? 2. How can we leverage technologies that younger generations are using? 3. What are the best technologies for e- learning? 4. How can we adapt technology to aid human learning?
  • 24. Technology-Centered vs. Learner-Centered
  • 25. Motivation is the key to all learning!
  • 26. What motivates adult learners?
  • 27. 27 Multiple Tools: One Mission Using the tools in one cohesive effort
  • 28. E-Principles ducate valuate nvision xecute
  • 29. 29  Who is your audience?  What do you need to communicate?  What technology tools does your audience already use?  What technology tools do you want to use?  Making technology work together These are elements of a good plan...
  • 30. 30 What are they already using? Start where you are:  What types of tools are they using?  What programs are they using?  What are you comfortable with?  What best suits your ministry needs right now?
  • 31. How do we create a culture of shared information for forming ministry leaders? How do you share information now? Here are some ways you could share information that same information…
  • 32. Information Sharing As Part of A Leadership Development Strategy  Dropbox for your team of volunteers  Blogging  Microblogging through Twitter or Texting  Facebook Fan Page to share links  Linked In to Share Links and Create Discussion  You Tube Account to share relevant video’s
  • 33. E-Principles ducate valuate nvision xecute
  • 34. Who might resist using of this technology for training? How do we deal with resistance?
  • 35.
  • 36. Identify Next Steps  Do you need additional education or training?  How will you evaluate your programs in order to determine which technologies will best serve you?  How do you envision technology helping you reach your goals/objectives?  Find your Digital Edge  How will you plan? With whom?  Execute!
  • 37. We pray… Holy Spirit, you blessed the first disciples with the power to spread God’s love throughout the world. Give us a new power to proclaim your word through our own unique gifts and through the channels of communication available to us. Make us willing to receive that word as it enters our daily lives. Guide all who share the message and those who receive it, so that all people may come to know your truth and be renewed by your love. We ask this through Jesus Christ, Our Lord. Amen. (adapted from the National Catholic Communications Office)
  • 38. Brought to you by Ministry Training Source SOCIAL MEDIA RESOURCE SLIDES
  • 39. 39 Blogging Blogs (from “web-log”): Media Sharing websites or portions of a website with regular entries of Microblogging commentary, Direct Communication descriptions of events, or other materials such as graphics or video. Entries are commonly displayed in reverse www.blogger.com Social Networking www.tumblr.com chronological order. Other Tools www.wordpress.com adapted from Wikipedia What tools do you want to use?
  • 40. 40 CASE STUDY: Parent Portal Blog on www.mccym.net allows for easy posting of “10 minute read” articles related to parenting, youth culture, current topics at youth night, etc. TIP: If you’re looking to create a basic website for your parish youth ministry but you don’t have a lot of time, skill or financial resources, a free blog from blogspot or wordpress is a great way to get started sharing information!
  • 41. 41 Microblogging a broadcast medium in the form of blogging. A microblog differs from a traditional blog in that its content is typically much smaller, in both actual size and www.twitter.com aggregate file size. A microblog www.flocknotes.com entry could consist of nothing but a short sentence fragment, an image or embedded video. adapted from Wikipedia
  • 42. 42 CASE STUDY: During NCYC 2009 we used a twitter account to keep parents and supporters back home updated on what we were doing in Columbus. We also used twitter to send our participants reflection questions and reminders about bus pick up times & curfew. TIP: Twitter is a great way to send short bursts of timely information (e.g., “youth night has been cancelled for tonight because Chris is in New Orleans.See you next weekend!”)
  • 43. 43 Social Networking an online service focused on building and reflecting of social networks or social relations among people who share interests and/or activities. A www.facebook.com social network service www.myspace.com essentially consists of a representation of each user (often a profile), his/her social links, and a variety of additional services. adapted from Wikipedia
  • 44. 44 CASE STUDY: This year our Youth Leader Team used Facebook to create an “event” listing for our annual youth ministry kickoff cookout event. They invited their friends and they were able to see who was planning to come in advance. TIP: You don’t have to be the Social Networking expert. Creating and maintaining a Facebook or Myspace presence is a great project for a young leader or group of young leaders, as long as they have appropriate adult guidance.
  • 45. 45 Media Sharing Sites which make it easy to upload and share media such as video, pictures, sound clips, etc. www.youtube.com www.flickr.com www.wingclips.com www.keepvid.com
  • 46. 46 CASE STUDY: Wingclips has a free library of video clips which you can search by topic. For example, if you’re looking for a clip on status, Wingclips will suggest clips from movies like Mr. Deeds and Rudy TIP: If you’re going to use a clip from the internet in a presentation you can try using a site like www.keepvids.com to download it to your computer. This way you don’t have to rely on an internet connection. Just be aware of copyright limitations.
  • 47. 47 Direct Communication refers to targeted communication to or with specific users or groups of users (e.g., e-mail, text messaging, etc.) Sms Gateway www.simplyyouthministry.com/txt.html www.constantcontact.com
  • 48. 48 CASE STUDY: We use SMS Gateways to send text message reminders to students every week. We also use this service to send cancelation notices and other short pieces of information. TIP: Sometimes you have to send more than you can fit in a txt message. Be sure to follow up important e-mail messages with a txt message reminder to students to check their email accounts!

Notas del editor

  1. There is much talk these days about the rapid pace of change; so rapid that the present only may be described from the past. Illustrating this point is an interesting advertisement, seen on airport walls, depicting the evolution of music technology using four images: vinyl albums (50-60s) eight track tapes (70s) to cassette tapes (80s) to CDs (90s), and finally to iPods and MP3 players (current decade). This simple depiction is both symbolic and a real example of the rapid rate of change of all technology. It demonstrates that information may be broken down into smaller and smaller bits, reproduced at faster and faster rates, and accessed and consumed by growing audiences of individuals and groups, causing the content we share to multiply at rates beyond our imagination.Technology, however, is not the only part of our world experiencing rapid change.
  2. What were some specific questions you hoped that we would discuss today?
  3. 50% of devices connected to the internet will be mobile. Consider that young people are typically “early adopters” of new technology, so the degree to which young people will connect to the internet through their cell phones will continue to increase substantially over the next few years.And consider this: The fastest growing segment of the mobile computing market has been the smartphone. Industry analysts report that 173.8 million units were sold in the first quarter of 2010 alone. Based on portability and cost, it is predicted that mobile devices (smartphone, tablet, etc) may lead to the demise of the desktop computer for the typical user within the next 5 years.VIRTUAL TRAINER WILL ADD, FASTEST GROWING MARKET FOR SMARTPHONES IS OUTSIDE THE US, PRIMARILY IN DEVELOPING COUNTRIES. MANY SMARTPHONE PRODUCERS ARE OPTING FOR LOWER QUALITY PHONE SERVICES IN EXCHANGE FOR HIGHER QUALITY MEDIA SERVICES.
  4. Things have changed recently at a very rapid pace, as anyone who tries to keep up with understands (i.e., still saying web 2.0 vs. social web). Consider the technology for the automobile... Technology has so impacted how cars are made and how they operate that a car today is incredibly different from a car 20-40 years ago. My grandpa could fix a lot in his cars back in the day. Now a scope and a mechanic with computer certification is required to make those repairs. Consider the amount of technology just in your world... Now in our world... (invite participants to name all the tech that they use and that others around them use). “A clutch is a clutch, but not so much!”
  5. Between now and 2014, the tablet market is estimated to grow 123% (http://gigaom.com/mobile/stat-shot-mobile-computing-has-won-2/). Ask participants to share some of their favorite apps, backchannel and live. Virtual trainer can share examples about app usage and young people/children from experience. Some parents today use apps just like our parents used TV to babysit us. We need to monitor those games and apps and balance usage. Critical thinking and how to access media.Again, experts believe that more users will connect to the Internet via mobile devices than desktop PCs within 5 years.Source: morganstanley.com/institutional/techresearch/mobile_internet_report122009.html
  6. Virtual trainer: put this link up in the back channel for people (source of quote): http://www.jisc.ac.uk/publications/reports/2007/twweb2.aspxSome compare this to the printing press for everyone not just those with journalistic credentials, the citizen journalist. Marketers used to assume they knew what we wanted, now they know, based on a variety of means—name examples, e.g., hulu.com asks “was this ad relevant to you?”, etc.Expand upon these three C’s of Web 2.0 which we will be exploring further today in this workshop by sharing stories about this from your experience, e.g., connecting with an old friend on facebook, sharing pictures with grandparents of kids, reviewing hotels on tripadvisor, etc.Then ask, how many people believe this, that we are or have constructed a new social fabric? Ask for raise of hands, encourage back channel conversation (virtual trainer).
  7. We have always learned socially however social media is changing how that happens. The advent of social media has brought an interest in social learning.
  8. R.E. Mayer, Applying the science of learning book 2011 what experiences do you think would change the learners you want to teach or training
  9. E-learning started happening in with the first CBT’s it was all about content and individualized learning, we still use this term today to talk about learning that takes place on line and it is still about content and content management.M-learning, mobile learning is emerging. It is thought of as “just in time learning” and is less about content as it is about context.S-learning, or social media learning is about community and learning together.All three of these things intersect and take place online.
  10. p. 8-10 When considering this definition we have to consider the what of e-learning courses which is both the content and methods that help people learn. The How which is how it is delivered but most importantly the whyIn short the E in e-learning is the how and the learning is the what and the why. P.10-11
  11. Page 13 ofe-learning instruction only if it is done intentionallyE-learning in 2001 11%, 2006 29%, 2011 36.5% according to ASTDWhat are the promises? Fast, accessible, just in time learningObstacales,its not magic, biggest one compatibility,
  12. p. 31-32 E-learning and the Science of InstructionFirst three technology centered approach the last one a learner centered approach
  13. How do we remain learner centered? Ask question, what do they need to know and do? And how can I know they can or have applied it?
  14. Motivation is the key to successful learning regardless of the mode or format of learning
  15. What motivates you?
  16. You need a p
  17. So, What would Jesus tweet? What do you think the caption for this photo might be?Joke: the real caption for this photo is probably, “what the heck is my password again?”Really, how would Jesus share the good news today?
  18. Education: If the answer is yes, then you need to look at where you can get that education or training. Online, local workshop opportunities, community college, off-the-shelf package/program, etc. Is there a parishioner who would volunteer their time to teach you? Which of these learning styles best suits you? What will your budget support? And so on….Evaluate: Which program or area of a program can best be helped by implementing technology? Which technology do you want to use? What programs? First decide the need, then the type of technology, then the application. (Example: You need a quick and uniform way to connect with your entire group at NCYC this fall. You decide that group texting is the technology you want to use. Realizing that your budget cannot afford a paid service, you research the free services available online and decide you will use WeTxt. NEED-TECHNOLOGY-APPLICATIONEnvision: Where are you starting from? What do you want a particular technology to do for you? How will you measure success/how will your ministry look if this technology is 100% successful in meeting the identified need? Who can help you get there? And what is the plan for getting from where you are now to where you want to be? DIGITAL EDGE: YOUR STARTING POINT, WHERE YOU AREExecute: Put it into play. One step at a time. Know that you will have to repeat these steps over and over again. You (meaning your team) will have to continue educating yourselves as new technologies emerge. You will have to continue to evaluate needs, technology responses, and specific applications based on your unique circumstances. You will need to envision how to get from identification of the need to successfully meeting it.
  19. Leigh/Leader: Confident that God hears all prayers, we pray together:Holy Spirit, you blessed the first disciples with the power to spread God’s love throughout the world. Give us a new power to proclaim your word through our own unique gifts and through the channels of communication available to us. Make us willing to receive that word as it enters our daily lives. Guide all who share the message and those who receive it, so that all people may come to know your truth and be renewed by your love. We ask this through Jesus Christ, Our Lord. Amen.