Personal Information
Organización/Lugar de trabajo
San Francisco Bay Area United States
Ocupación
Management Consulting at PwC
Sector
Technology / Software / Internet
Acerca de
• 21 years of top tier consulting and industry experience in enterprise system integration and customer support service implementation, delivering results across continents
• Strong balance of IT and business domain knowledge; ability to bridge tech and non-tech groups, communicate to diverse audiences, lead complex projects, turn around critical situations
• Passionate about delivering great customer experience and enabling optimal use of technology for business
• Expertise in software development life cycle, program management, team management, enterprise application delivery, on-premise and cloud solution architectures, customer support systems & operations
- Presentaciones
- Documentos
- Infografías
Customer Self Service Solution Optimization
Martin Krohne
•
Hace 12 años
Best Practice Social Customer Service Response Guidelines
Hamill Associates Ltd
•
Hace 10 años
Going mobile-at-sap-1
Maria Kokshenova
•
Hace 11 años
Aligning Sales and Marketing Investments to Maximize Sales Performance
Callidus Software
•
Hace 15 años
Beyond The Data Grid: Coherence, Normalisation, Joins and Linear Scalability
Ben Stopford
•
Hace 13 años