Personal Information
Organización/Lugar de trabajo
Greater New York City Area United States
Ocupación
Customer champion, customer success exec @Bluecore
Sector
Technology / Software / Internet
Sitio web
enlightenedcustomer.wordpress.com
Acerca de
Customer Success Executive with 15+ years experience building and developing customer success teams. This includes implementing customer success strategies that have resulted in exemplary customer satisfaction, retention and growth rates.
Proven reputation as a driven, creative, outcome focused leader that specializes in hiring the best people, leveraging technology to increase efficiency, building lasting relationships based on trust and creating a culture that puts the customer at the center of everything that we do.
Committed to fostering the customer success community and creating a customer success profession.
Specialties: Leadership, strategy, customer success, customer experien...
Etiquetas
customer success
customer experience
influitive
leafs
oger
shrek
customer success managers
leadership development
human resources
customer relationship management
process
sales
customer care
support
customer service
culture
customer support
saas
customer success manager
b2b
agile customer success
Ver más
Presentaciones
(8)Recomendaciones
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Megan Egan
•
Hace 5 años
Developing The Ultimate Customer Success Strategy
Gainsight
•
Hace 8 años
Play By Your Own Rules - How to Define and Dominate Your Billion $ SaaS Category
Mark Organ
•
Hace 9 años
Customer Success Moving from Art to Science
Nudge Software Inc.
•
Hace 9 años
Inbound14 crunched by Earnest Marketing Agency
Earnest
•
Hace 9 años
Advocate Marketing Case Study: Xactly
Influitive
•
Hace 10 años
Advocate Marketing Case Study: Act-On
Influitive
•
Hace 10 años
Personal Information
Organización/Lugar de trabajo
Greater New York City Area United States
Ocupación
Customer champion, customer success exec @Bluecore
Sector
Technology / Software / Internet
Sitio web
enlightenedcustomer.wordpress.com
Acerca de
Customer Success Executive with 15+ years experience building and developing customer success teams. This includes implementing customer success strategies that have resulted in exemplary customer satisfaction, retention and growth rates.
Proven reputation as a driven, creative, outcome focused leader that specializes in hiring the best people, leveraging technology to increase efficiency, building lasting relationships based on trust and creating a culture that puts the customer at the center of everything that we do.
Committed to fostering the customer success community and creating a customer success profession.
Specialties: Leadership, strategy, customer success, customer experien...
Etiquetas
customer success
customer experience
influitive
leafs
oger
shrek
customer success managers
leadership development
human resources
customer relationship management
process
sales
customer care
support
customer service
culture
customer support
saas
customer success manager
b2b
agile customer success
Ver más