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Kanban
kanban

http://availagility.files.wordpress.com/2008/10/kenji-kanban-2.jpg
kanban systems
WIP (Work In Progress) limited pull system.
kanban systems
WIP (Work In Progress) limited pull system.
Toyota knew they couldn’t
(and didn’t want to) build cars
in the same mass production
way that Ford and GM did.
kanban systems
WIP (Work In Progress) limited pull system.
Toyota knew they couldn’t
(and didn’t want to) build cars
in the same mass production
way that Ford and GM did.

Taiichi Ohno pioneered the
use of kanban systems at
Toyota as a way of providing a
Just in Time capability. This is
the basis for Toyota’s
approach to building cars at
the rate of demand.
kanban systems
WIP (Work In Progress) limited pull system.
Toyota knew they couldn’t
(and didn’t want to) build cars
in the same mass production
way that Ford and GM did.

Taiichi Ohno pioneered the
use of kanban systems at
Toyota as a way of providing a
Just in Time capability. This is
the basis for Toyota’s
approach to building cars at
the rate of demand.

The inspiration for kanban
came from supermarkets that
were becoming popular in
Japan in the early 50’s.
Shelf (WIP)
Shelf (WIP)
Shelf (WIP)
Shelf (WIP)
Shelf (WIP)
Shelf (WIP)
Shelf (WIP)
Shelf (WIP)

Back store (Buffer)
Shelf (WIP)

Back store (Buffer)
Shelf (WIP)

Back store (Buffer)
Shelf (WIP)

Back store (Buffer)
Shelf (WIP)

Back store (Buffer)
Shelf (WIP)

Back store (Buffer)
Shelf (WIP)

Back store (Buffer)
}
Shelf (WIP)

Back store (Buffer)

Buffer
}
Shelf (WIP)

Back store (Buffer)

Buffer
}
Shelf (WIP)

Back store (Buffer)

Buffer
The Kanban Method

stop starting, start finishing
David J Anderson
Born in Edinburgh
raised in Saltcoats
David J Anderson
Born in Edinburgh
raised in Saltcoats

Frustrated with resistance to change
he found when trying to help teams
adopt Agile methods David decided to
pursue a different approach to help
software development organisations
improve.
Microsoft XIT
Worst to Best in 9 months

http://www.agilemanagement.net/AMPDFArchive/From_Worst_to_Best_in_9_Months_Final_1_3.pdf
DJA was asked to help the XIT
team who were considered one of
the worst in there business unit in
2004.

Microsoft XIT
Worst to Best in 9 months

http://www.agilemanagement.net/AMPDFArchive/From_Worst_to_Best_in_9_Months_Final_1_3.pdf
DJA was asked to help the XIT
team who were considered one of
the worst in there business unit in
2004.

The backlog of work was
exceeding capacity 5 times and
it was growing every month.

Microsoft XIT
Worst to Best in 9 months

http://www.agilemanagement.net/AMPDFArchive/From_Worst_to_Best_in_9_Months_Final_1_3.pdf
DJA was asked to help the XIT
team who were considered one of
the worst in there business unit in
2004.

The backlog of work was
exceeding capacity 5 times and
it was growing every month.

Microsoft XIT

DJA helped introduce a WIP
limited pull system to change
how work was queued.

Worst to Best in 9 months

http://www.agilemanagement.net/AMPDFArchive/From_Worst_to_Best_in_9_Months_Final_1_3.pdf
DJA was asked to help the XIT
team who were considered one of
the worst in there business unit in
2004.

The backlog of work was
exceeding capacity 5 times and
it was growing every month.

Microsoft XIT

DJA helped introduce a WIP
limited pull system to change
how work was queued.

Worst to Best in 9 months
“With no new resources, no changes to how the team
performed software engineering tasks like design, coding
and testing, the changes to how the work was queued
and estimated resulted in a 155% productivity gain in 9
months. The lead time was reduced to a maximum of 5
weeks – typically 14 days. Due date performance
improved to greater than 90%. The backlog was worked
off and the department is no longer seen as an
organizational constraint. Customers are delighted.”

http://www.agilemanagement.net/AMPDFArchive/From_Worst_to_Best_in_9_Months_Final_1_3.pdf
Corbis IT Way
Corbis IT Way

During his time at Corbis the
majority of what is now the
Kanban Method emerged.
There is no Kanban Software
Development Process or
Kanban Project Management
Method
Before we go any further, lets
make this clear...

There is no Kanban Software
Development Process or
Kanban Project Management
Method
Before we go any further, lets
make this clear...

There is no Kanban Software
Development Process or
Kanban Project Management
Method
... you apply Kanban to what
you do now. Torbjörn
Gyllebring calls it Andban
It helps in 3 ways:
• The Sustainability way
• The Service Oriented way
• The Survivability way
Sustainability
• Helps you understand your capability which helps
you better balance the demand.

• By understanding what we can do helps us work
at a sustainable pace

• Helps us focus on reducing non-value-added
demand (failure demand... aka bugs)

• By being predictable it can helps us reduce
disruptive expediting
Service Orientated
• Improve service delivery by taking variability out of
the process

• By reducing work in progress we spend less time
multi tasking and this helps us improve
predictability and lead times

• Scale Kanban in an organisation by scaling it out in
a service-oriented fashion
Survivability
• By limiting WIP and managing flow kanban systems
help provoke change.

• Kanban Method can also help create a catalyst for
evolutionary change and in turn help to create a
culture of continuous improvement.
principles
principles
Kanban is based on four
principles, they are...
start with what you do now
start with what you do now
agree to purse incremental and evolutionary change
start with what you do now
agree to purse incremental and evolutionary change
initially, respect current roles, responsibilities & job titles
start with what you do now
agree to purse incremental and evolutionary change
initially, respect current roles, responsibilities & job titles
encourage acts of leadership at all levels
Here’s a simple example
Start where you are and deeply
understanding how our work
works.
Here’s a simple example
Start where you are and deeply
understanding how our work
works.

Ask yourself:
Who are our customers?
What do they ask us for?
What do we do to the requests?
And where do they go when you are finished with them?
practices
practices

Kanban has 6 practices...
visualise
Demand
214***

Analysis
In
 Progress

Development

Done

In
 Progress

Test

Done

In
 Progress

Released
Done

Story title
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Reason

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**/**/2011
Demand
214***

Analysis
In
 Progress

Development

Done

In
 Progress

Test

Done

In
 Progress

Released
Done

Story title

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**/**/2011

**/**/2011
214***
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Reason

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We can see the workflow
what work is where in the workflow
what kind of work there is (colours)
who is working on what
what is blocked
and much more...
Work item type
- Bug
- Feature
- Non Functional
- etc

Digital tracking
number

Type: Feature

2146767

Ability to search by product
Cust: Chris
BA: Mike
Dev: Liz
QA: Brian

Due: 09/06
Start: 07/06
End: 08/06

Contacts

Standard - Fixed Date - Expedite
or whatever suits

Tracking dates
What can you see here?
A queue
Unhappy customers
What would you do? Join it? Come back later?
What could the staff at the shop do?
What can you see here?
What can you see here?
Is there a queue?
What can you see here?
Is there a queue?

Is anyone over worked?
What can you see here?
Is there a queue?

Does anyone need help?

Is anyone over worked?
What can you see here?
Is there a queue?

Does anyone need help?

Is anyone over worked?

Is there a problem with the way the
work works?
What can you see here?
Is there a queue?

Does anyone need help?

Is work blocked?
Is anyone over worked?

Is there a problem with the way the
work works?
What can you see here?
Is there a queue?

Does anyone need help?

What kind of work is the team doing?

Is work blocked?
Is anyone over worked?

Is there a problem with the way the
work works?
What can you see here?
Is there a queue?

Does anyone need help?

What kind of work is the team doing?

Is work blocked?
Is anyone over worked?

Is there a problem with the way the
work works?

The digital tools are great, but where
possible use physical boards. They radiate
constantly and provide a shared space for
the team.
limit work in progress
Demand
 (4)
214***

Analysis
 (5)
In
 Progress

Dev
 (6)

Done

In
 Progress

Story title

Test
In
 Progress
(2)

Done

Released
Done

Story title
**/**/2011

**/**/2011
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Demand
 (4)
214***

Analysis
 (5)
In
 Progress

Dev
 (6)

Done

In
 Progress

Story title

Test
In
 Progress
(2)

Done

Released
Done

Story title
**/**/2011

**/**/2011
214***

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**/**/2011

**/**/2011

Limiting WIP is the magic sauce.
They create slack to allow us to improve
They are what makes it a pull system
Demand
 (4)
214***

Analysis
 (5)
In
 Progress

Dev
 (6)

Done

In
 Progress

Story title

Test
In
 Progress
(2)

Done

Released
Done

Story title
**/**/2011

**/**/2011
214***

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**/**/2011

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214***

214***

Story title

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**/**/2011

**/**/2011

Apply work in progress limits to the
columns on your board.
Identify limits that are not so low that
they starve the team but are also not so
slack that issues won’t be highlited.

Limiting WIP is the magic sauce.
They create slack to allow us to improve
They are what makes it a pull system
Demand
 (4)
214***

Analysis
 (5)
In
 Progress

Dev
 (6)

Done

In
 Progress

Story title

Test
In
 Progress
(2)

Done

Released
Done

Story title
**/**/2011

**/**/2011
214***

214***
214***

214***

214***

214***

214***
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214***
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214***

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Story title

**/**/2011

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**/**/2011

**/**/2011
214***

214***

Story title

Story title

**/**/2011

**/**/2011

Apply work in progress limits to the
columns on your board.
Identify limits that are not so low that
they starve the team but are also not so
slack that issues won’t be highlited.

Limiting WIP is the magic sauce.
They create slack to allow us to improve
They are what makes it a pull system
Demand
 (4)
214***

Analysis
 (5)
In
 Progress

Dev
 (6)

Done

In
 Progress

Story title

Test
In
 Progress
(2)

Done

Released
Done

Story title
**/**/2011

**/**/2011
214***

214***
214***

214***

214***

214***

214***
214***

Story title

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**/**/2011

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214***

**/**/2011

**/**/2011

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**/**/2011

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**/**/2011

**/**/2011
214***
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**/**/2011

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214***
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214***

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**/**/2011

Story title

**/**/2011

**/**/2011

**/**/2011
214***

214***

Story title

Story title

**/**/2011

**/**/2011

Apply work in progress limits to the
columns on your board.
Identify limits that are not so low that
they starve the team but are also not so
slack that issues won’t be highlited.

Limiting WIP is the magic sauce.
They create slack to allow us to improve
They are what makes it a pull system
Demand
 (4)
214***

Analysis
 (5)
In
 Progress

Dev
 (6)

Done

In
 Progress

Story title

Test
In
 Progress
(2)

Done

Released
Done

Story title
**/**/2011

**/**/2011
214***

214***
214***

214***

214***

214***

214***
214***

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214***

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214***

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**/**/2011

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214***
214***

214***

214***

Story title

Story title

Story title

**/**/2011

Story title

**/**/2011

**/**/2011

**/**/2011
214***

Story title
**/**/2011

Apply work in progress limits to the
columns on your board.
Identify limits that are not so low that
they starve the team but are also not so
slack that issues won’t be highlited.

Limiting WIP is the magic sauce.
They create slack to allow us to improve
They are what makes it a pull system
Demand
 (4)
214***

Analysis
 (5)
In
 Progress

Dev
 (6)

Done

In
 Progress

Story title

Test
In
 Progress
(2)

Done

Released
Done

Story title
**/**/2011

**/**/2011
214***

214***
214***

214***

214***

214***

214***
214***

Story title

Story title

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**/**/2011

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**/**/2011

214***

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**/**/2011

**/**/2011

**/**/2011

**/**/2011

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**/**/2011

**/**/2011
214***
214***

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214***

214***

214***

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**/**/2011

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**/**/2011

**/**/2011

**/**/2011

**/**/2011

**/**/2011
214***
214***

Story title

214***

214***

214***

Story title
**/**/2011

**/**/2011

Apply work in progress limits to the
columns on your board.
Identify limits that are not so low that
they starve the team but are also not so
slack that issues won’t be highlited.

**/**/2011

Story title

Story title

**/**/2011

Story title

**/**/2011

**/**/2011

Limiting WIP is the magic sauce.
They create slack to allow us to improve
They are what makes it a pull system
manage flow

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