Maturity Mapping

Maturity Mapping
Focus your improvement energy on what matters

(using Wardley Maps & Cyneﬁn to make context speciﬁc maturity models)

@chrisvmcd - Maturity Mapping
Chris McDermott
@chrisvmcd
Agile Coach

premium mediocre!

premium mediocre:
Mediocre with just an irrelevant touch of premium, not
enough to ruin the delicious essential mediocrity
https://www.ribbonfarm.com/2017/08/17/the-premium-mediocre-life-of-maya-millennial/

situational awareness:
awareness of what is happening in the vicinity to
understand how information, events, and one's own
actions will impact goals and objectives, both immediately
and in the near future
https://en.wikipedia.org/wiki/Situation_awareness

When looking to improve, how can we develop situational
awareness?

Maturity Models!

The trouble with maturity models...
• “Bias towards the model I.e. blindfold for context” - Marc Burgauer
• “what works for a ‘mature’ multinational is going to be counter productive for an
‘immature’ 30 person company’ - Adrian Howard
• “they’re suggesting a poor learning order, usually reﬂecting what’s easier to what’s
harder” - JasonYip

Wardley Maps
https://medium.com/wardleymaps

https://vimeo.com/189984496

What makes it a map…
• Context speciﬁc
• Visual
• Anchor
• Position
• Movement

Like this…

Not this…

Meaning
MaterialSkill

Wardley Maps
Meaning
MaterialSkill

Wardley MapsMaturity Mapping
Meaning
MaterialSkill

Context
The Big House company run a popular website for the housing market. One of
their teams has the responsibility for the search function and their mission is to
ensure home buyers “ﬁnd the right home”.The team comprises of a product
owner, 3 back end developers, a dedicated front end developer, a user experience
designer and a tester.The team work with a separate team of DBAs and have an
Agile Coach supporting them.

• the user need
• stakeholder need
• ...

Core capabilities
• Build the right thing
• Build the thing right
• Build it fast enough

• The practices we use
to meet our purpose.
• The connections we
have with others

Great

Maturity
• Novel - this is new to us
• Emerging - we are trying this out
• Good/Acceptable - we are getting to grips with this and we know there is room
for improvement
• Great/Standard - we’ve nailed it.

• WIP
• Deadlines
• Dependencies
• Team dynamics
• Architecture
• Work environment
• Frameworks
• ...

Now we understand the landscape, what would we like to
change?
Think about user/stakeholders need, look at the data.

• Focus on ﬂow
• Limit WIP
• Develop feed back
loops
• Inspect and adapt
• Build quality in
• Safe to Fail
experimentation
• …

Any of us could do that
We know someone who knows how to do this
We’d need to try a few things

• Decision making...
• this improvement
over that feature.

Strategy
Org/Team Maturity
Personal

Meaning
Material
Skill
Strategy
Org/Team Maturity
Personal

But remember...
"the map is not the territory" and "the word is not the thing"... an abstraction
derived from something, or a reaction to it, is not the thing itself.
Don’t confuse models of reality with reality itself.
“The best map of France is 1:1” - Simon Wardley
https://en.wikipedia.org/wiki/Map-territory_relation

Thank you!
http://bit.ly/maturity-mapping
And thank you...

References
• https://www.slideshare.net/mobile/swardley/an-introduction-to-wardley-maps
• https://medium.com/wardleymaps
• https://www.youtube.com/watch?v=N7oz366X0-8
• https://lizkeogh.com/2013/07/21/estimating-complexity/
• https://www.lean.org/LeanPost/Posting.cfm?LeanPostId=444

Maturity models...
• http://www.ethann.com/scrum-maturity-model-presentation-in-sydney-on-
wednesday-27-january/
• https://martinfowler.com/articles/agileFluency.html
• http://leanagileprojects.blogspot.com/2013/03/depth-of-kanban-good-coaching-
tool.html

Images…
• https://www.ribbonfarm.com/2017/08/17/the-premium-mediocre-life-of-maya-millennial/
• http://flashcuritiba.com/mcdonalds-lanca-plataforma-signature-com-o-sanduiche-clubhouse/
• https://www.frogbikes.com/lightweight-kids-bikes/balance-bikes/tadpole.aspx
• http://www.livingwellaware.com/wp-content/uploads/2017/12/Training-Wheels-Work.jpg
• http://elelur.com/data_images/mammals/wolf/wolf-01.jpg
• https://www.leanagileintelligence.com/
• http://deltapartners.ca/?ACT=39&fid=35&d=5427&f=deming_quote.jpg
• https://www.flickr.com/photos/27764576@N06/16831729184/in/album-72157651963367835/
• https://www.vectorstock.com/royalty-free-vector/pirate-treasure-map-background-card-vector-20311326

Maturity Mapping

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