1. Onboarding
A Positive New Employee
Experience

2. Onboarding – what is it?
- Employee Orientation
- Organisational Socialisation
- Employee Adjustment
- Traditionally your ‘induction process’
- Employee Engagement prior to start date
- Your first contact with the ‘New employee’
- Chance to give a positive first impression

3. Current process
- New starter welcomed by a pack of documents
- Sometimes the only contact prior to first day
- A busy induction schedule for first few months
- Orientation
- Company policies & procedures
- Product knowledge
- Can be very daunting
- Slow route to becoming an effective employee
- 22% of new starters leave in first 6 months
(CIPD Recruitment, Retention and Turnover Survey)

4. Why change?
- It’s a generation thing – X, Y, Z
- 1st impressions count
- Make new starters more aware of
- Your organisation
- The culture
- What to expect
- Company policy
- Improved efficiencies in HR
- Employees become effective sooner
#CiphrEvent

5. CIP can help!
- CIP already provide the ideal platform
- Ciphr Net

6. Case study – KCOM Group
- Communications Service provider
- 2000 Employees
- Complex business structure

7. Why Onboarding for KCOM?
-Technology company that prides itself on the personal
touch
- Spend a lot of money, time and care recruiting good
quality staff
- However, felt that:
- they lost contact/momentum after recruitment
process
- the induction process was inefficient for both KCOM
HR and new employees

8. MyWelcome
- Provides new employees an interactive portal that:
- Reduces the admin burden on HR;
- Improves the communication process;
- Provides all the relevant information using
documentation, videos, PPT, etc
- Captures missing information;
- Takes advantage of their eagerness to learn;
- Reduces the induction process; and
- Gets new employees used to MyHR (Ciphr Net)

9. Summary
- Great user experience for New Employees
- An effective way to share information to New
Employees
- Helps them become more effective and productive
earlier
- Helps manage compliance with policies
- Streamlined and more effective process

10. Any Questions?