1. WHY DO
COMPANIES
KEEP
CHOOSING
SALESFORCE?
When properly implemented, Salesforce drives customer
engagement and empowers users. That’s why it’s so
important to have Salesforce in the inbox: It’s where you
meet customers and empower your employees to perform
at their best.
Customer Engagement
The problem:
Bcc to Salesforce
is very limited: no
inbox intelligence from
Salesforce; emails can
only relate to contacts
and not other records
in Salesforce.
Salesforce for
Outlook doesn’t work
with Outlook Web Access
or OWA Apps (iPhone,
iPad, Android, and
Windows).
The solution: Cirrus
Insight works across all
devices. It brings Salesforce
features and functionality
into the inbox to power
productivity and customer
engagement.
84% 60%
believe that customer
engagement will
surpass productivity
to drive growth.
make customer
engagement their
top priority.
Source: “The State of Salesforce” 2013–2014, Bluewolf 9