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#socgiving
Jonathan Waddingham - @jon_bedford
Social Product Manager @JustGiving
#socgiving
Jonathan Waddingham - @jon_bedford
Social Product Manager @JustGiving
Brrrrrrrrrrr!
Credit: @benrmatthews
“Slacktivists” are
more likely to give
#socgiving @jon_bedford
#socgiving @jon_bedford
Mobile users are
even less
“slacktivist”
#socgiving @jon_bedford
#socgiving @jon_bedford
What’s the value
of a Facebook
share?
On average, £5!
Growth hacks for Twitter &
Facebook sharing
#socgiving @jon_bedford
Make what gets shared as interesting
as possible
#socgiving @jon_bedford
Title: needs to be
eye catching and
include a strong
call to action
#socgiving @jon_bedford
Description: needs
to add context,
emotion and
urgency
#socgiving @jon_bedford
URL: adds trust
#socgiving @jon_bedford
Use good images
#socgiving @jon_bedford
A custom story
helps this even more
#socgiving @jon_bedford
Custom story
makes the content
more interesting
https://developers.facebook.com/docs/opengraph
Ensure tweets are
140 character stories
#socgiving @jon_bedford
Include a call to action
Mention your account or
relevant hashtag
Ask for Retweets
Use Twitter cards to
pull more information into
Twitter
More calls to action
and context
Add tracking codes to your
URLs
No extra info
Expanded content
Twitter cards
https://dev.twitter.com/docs/cards
Try a donate CTA card
Why bother?
#socgiving @jon_bedford
Pre-populated tweets doubled click through rate (CTR)
Twitter card integration increased CTR by >50%
Facebook shares have higher CTR than likes
Custom Stories have double CTR of likes or shares
#socgiving @jon_bedford
#socgiving @jon_bedford
How do you get more
shares?
#socgiving @jon_bedford
A little A/B test…
#socgiving @jon_bedford
3 assumptions around sharing
to look good to your friends
to help raise more money
to get more friends involved
#socgiving @jon_bedford
5 copy variations
# 1: You’re an amazing person. Share your donation.
# 2: Want to get more people involved? Share your donation.
# 3: Share your donation to raise even more for this cause.
# 4: Help your friend raise even more money by sharing their page…
# 5: Think your friends might care about this too?
#socgiving @jon_bedford
The winner: “raise more money”
28% increase in
sharing
(36% on mobile)
#socgiving @jon_bedford
But wait, there’s more…
#socgiving @jon_bedford
Do bigger buttons = more clicks?
#socgiving @jon_bedford
Big buttons…
#socgiving @jon_bedford
…Or huge buttons?
#socgiving @jon_bedford
Bigger buttons = more clicks 
#socgiving @jon_bedford
Tripled
sharing to
Facebook
Doubled
sharing to
Twitter
Winning data/data winning
#socgiving @jon_bedford
£1 million more raised in 3 months
Takeaways
#socgiving @jon_bedford
# 1: in the right context, social is awesome for fundraising
# 2 “slacktivism” does actually have an impact
# 3: Think about the content people share
# 4: Test ways to encourage sharing
Jonathan Waddingham - @jon_bedford
Social Product Manager @JustGiving
Download the white paper at bit.ly/Slackt1vsm
#socgiving

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3) Slacktivism: monster or myth? - ‘Emerging Digital Trends & Opportunities for Charities’

Notas del editor

  1. Why do we need a focus on this? Close the gap on potential vs opportunity How Themes
  2. Why do we need a focus on this? Close the gap on potential vs opportunity How Themes
  3. 1 in 10 Brits have donated to charity because of #icebucketchallenge, according to a poll by CAF
  4. Sponsors: Facebook shares: 29,984 Tweets: 6,951 Page owners Facebook shares: 11,871 Tweets: 2,586 £7.16 per FB share Total Facebook: 41855 Total Twitter: 9573
  5. Variation 1: You're an amazing person. Share your donation.   Variation 2: Want to get more people involved? Share your donation.   Variation 3: Share your donation to raise even more for this cause.   Variation 4: Help your friend raise even more money by sharing their page...   Variation 5: Think your friends might care about this too?
  6. Variation 1: You're an amazing person. Share your donation.   Variation 2: Want to get more people involved? Share your donation.   Variation 3: Share your donation to raise even more for this cause.   Variation 4: Help your friend raise even more money by sharing their page...   Variation 5: Think your friends might care about this too?
  7. Why do we need a focus on this? Close the gap on potential vs opportunity How Themes