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The Value of a Learning Mindset in the New Skills Economy

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Cornerstone has been spending a lot of time gazing into our crystal ball and thinking about the future. More specifically, how organisations like yours can navigate the future and prepare for the emerging Skills Economy. The way we see it, we are at a critical juncture where the world is experiencing a major shift in the way everyone works and learns.

The most successful companies continually reinvent themselves during these times of disruption. And continually developing their talent is the differentiator. No matter what sector or industry, increasing employee's knowledge, skills, and abilities in this continually changing environment is fundamental in futureproofing success.

In our webinar, we explore the increasingly fluid nature of learning, the skills workers will need to learn, and how leaders can build a culture of learning from the top down.

Publicado en: Tecnología
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The Value of a Learning Mindset in the New Skills Economy

  1. 1. Futureproof your Organisation: The Value of Learning in the New Skills Economy
  2. 2. Today’s Speaker Olivier Pestel AVP, Solution Consulting & Business Development A French native, Olivier made Australia home 10 years ago settling in Sydney. For the last 20 years, Olivier has worked with a large number of organisations throughout Asia Pacific & Europe on the journey to select, implement, adopt and optimise HR technology in the Human Capital Management domain. Olivier joined Cornerstone Asia Pacific Japan in 2014 and contributed to build and expand the Business Development & Solution Consulting practices which assist organisations to evaluate and optimise how technology can enable better business performance.
  3. 3. 3 There is no end to education. It is not that you read a book, pass an examination, and finish with education. The whole of life, from the moment you are born to the moment you die, is a process of learning. Jiddu Krishnamurti The acquisition of knowledge or skills through study, experience, or being taught. A process that leads to change, which occurs as a result of experience and increases the potential of improved performance and future learning. From How Learning Works: Seven Research-Based Principles for Smart Teaching by Susan Ambrose, et al.
  4. 4. Video
  5. 5. Mechanisation Water power Steam power 1 2 3 Mass production Assembly line Electricity Computer Automation Networks 4 Digital Machine learning Artificial intelligence The Next Industrial Revolution has Arrived
  6. 6. Technology is killing off traditional corporations 60 YRS 15 YRS 1958 2012 The average lifespan of companies is now less than 20 years
  7. 7. Talent in the Digital Age  Consumer expectations have entered the workforce  Competition for skills and experiences is intense  Jobs are being redefined or eliminated  “Career Walls” are the new career ladder
  8. 8. Every industry is being disrupted Media & Entertainment Transportation Financial Services Manufacturing Technology Retail Healthcare Education
  9. 9. Every job is changing Experimentation Platform Director Automotive Occupant Packaging Engineer Crypto Protocol Engineer Computer Vision Engineer Design Researcher Camera Algorithm Engineer Culinary Product Developer Bioinformaticist
  10. 10. 90% 30% 35% CEOs expect digital transformation to disrupt their company CEOs think their workforce is ready with the right skills of APAC organisations are currently focused on skills based learning (vs. 60% globally) We are witnessing a global skills crisis
  11. 11. •How often do you review your skills inventory that your business needs (single choice)? • A) Continuous ongoing review • B) Multiple times per year • C) Yearly • D) Every 2+ years • E) Never Polling Question #1
  12. 12. The best companies continue to reinvent themselves …and your employees know who they are
  13. 13. Every job will require some technology, and therefore we’ll need to revamp education. The curriculum is obvious, but it’s the adult retraining – lifelong learning systems – that will be even more important. “ ”– Ginni Rometty, CEO of IBM
  14. 14. How will you… Futureproof your people? business? success?
  15. 15. •Which one of the below impediment does/could affect your workforce the most to be ready for the future (single choice)? • A) Lack of adequate leadership • B) Lack of adequate technology • C) Lack of skilled talent • D) Lack of engaged employees • E) None of the above Polling Question #2
  16. 16. The new way of thinking about talent EMPLOYEES COMPANY DEPARTMENTS EXPERIENCE EXPERT TEAMS PLATFORM LEGACY NEW
  17. 17. Evolution of Workplace Learning 3 Blended Learning 4 Social Learning 5 Modern Workplace Learning FORMA L INFORMAL 1 Classroom Training 2 E-Learning 5 Stages of Learning Source: Hart, Jane, “5 Stages of Workplace Learning (Revisited 2017)”
  18. 18. Automating training data & processes Classroom Time boxed and siloed HR/L&D Led One-size-fits-all approach Transaction Focused Skills-based Learning Digital Continuous and blended Curation by Expert x Machine Personalised experience People Focused
  19. 19. Developing New Skills Require a New Learning Mindset
  20. 20. Fixed Mindset vs. Growth Mindset
  21. 21. 23 Every person is curious with limitless …
  22. 22. Digital Fluency Multicultural Dexterity Empathy Developing a Learning Mindset
  23. 23. Developing Skills Requires a New Learner Experience Personalised experience powered by Machine Learning Unifying all sources of learning content Engaging modern user experience anywhere, anytime Enhanced Collaboration through curation, share and communities
  24. 24. Curation, Manus x Machina Modern, Exclusive Content Aligned with Talent Strategy
  25. 25. Manual curation and learning paths Most organisations are unable to curate content from various learning sources and formats, and leverage machine learning to deliver the right content at the right time. Content is King Always Playing a Constant Game of Catch-up Expensive, outdated content Content from legacy providers have become outdated and unable to accommodate for modern learners demanding video, mobile and collaborative learning. Top-down vs. Bottom-up learning Traditional learning is driven mostly by HR-led, compliance training versus more desired, user-driven learning that can be self-directed and consumed on-demand. Complex Vendor Management When assessing and purchasing learning content most organisations find themselves sourcing from multiple vendors in order to piece together a comprehensive learning program.
  26. 26. •Are you embracing any of the following in your learning strategies? • A) Collaborative learning (communities of practice) • B) Microlearning (bite sized videos) • C) Playlists curation by Subject Matter Experts • D) Machine learning recommendations • E) Mobile learning • F) None of the above Polling Question #3
  27. 27. So, how can we futureproof our organisations? 29
  28. 28. 30 Recruiting Onboarding Future Potential Learning and development Engagement & Retention Career growth Driven by the Employee Experience
  29. 29. Three Critical Factors For Success McKinsey’s 2017 CEO’s Guide to Competing Through HR Next Gen Automation • Robotic Process Automation • Smart work flows • Natural-language processing Continuous process improvement • Direct access to info/transactions online • Simpler processes • Clearer decision making User Experience • Understanding customer decision journey • Understanding user needs • User needs are the foundation to drive digital user experience
  30. 30.  Is your current people strategy future-focused and based on employee growth and development?  Do you set aside sufficient time and budget for innovation and experimentation?  Are you embracing continuous learning in your learning strategies?  Do you have systems in place to hire diverse talent, build their skills and leverage diverse perspectives?  Is your career framework dynamic enough to provide guidance on the skills and experiences the business needs? Critical Questions
  31. 31. Our mission is to empower people and organisations to realise their
  32. 32. Cornerstone's Holistic Learning Platform Learning Management System + Learning Cornerstone Content+Learning Experience Platform A holistic learning platform engages lifelong learners with a personalised experience and makes it easy to manage, track, and deliver directed learning for your compliance and regulatory needs.
  33. 33. Q & A Please type your questions into the chat box.
  34. 34. Thank You Olivier Pestel AVP, Solution Consulting & Business Development Email opestel@csod.com LinkedIn linkedin.com/in/opestel/ Twitter @opestel 36

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