1.
Futureproof your
Organisation:
The Value of Learning in
the New Skills Economy

2.
Today’s Speaker
Olivier Pestel
AVP, Solution Consulting & Business Development
A French native, Olivier made Australia home 10 years ago
settling in Sydney. For the last 20 years, Olivier has worked with a
large number of organisations throughout Asia Pacific & Europe
on the journey to select, implement, adopt and optimise HR
technology in the Human Capital Management domain. Olivier
joined Cornerstone Asia Pacific Japan in 2014 and contributed to
build and expand the Business Development & Solution
Consulting practices which assist organisations to evaluate and
optimise how technology can enable better business
performance.

3.
3
There is no end to education. It is
not that you read a book, pass an
examination, and finish with
education. The whole of life, from
the moment you are born to the
moment you die, is a process of
learning.
Jiddu Krishnamurti
The acquisition of knowledge or skills through
study, experience, or being taught.
A process that leads to change, which
occurs as a result of experience and
increases the potential of improved
performance and future learning.
From How Learning Works: Seven Research-Based Principles for
Smart Teaching by Susan Ambrose, et al.

4.
Video

5.
Mechanisation
Water power
Steam power
1 2 3
Mass production
Assembly line
Electricity
Computer
Automation
Networks
4
Digital
Machine learning
Artificial intelligence
The Next Industrial Revolution has Arrived

6.
Technology is killing off traditional
corporations
60 YRS
15 YRS
1958 2012
The average lifespan of
companies is now less
than 20 years

7.
Talent in the
Digital Age
 Consumer expectations have entered the
workforce
 Competition for skills and experiences is
intense
 Jobs are being redefined or eliminated
 “Career Walls” are the new career ladder

8.
Every industry is being disrupted
Media &
Entertainment
Transportation
Financial Services
Manufacturing Technology
Retail Healthcare Education

9.
Every job is changing
Experimentation Platform
Director
Automotive Occupant
Packaging Engineer
Crypto Protocol Engineer
Computer Vision
Engineer
Design Researcher
Camera Algorithm
Engineer
Culinary Product
Developer
Bioinformaticist

10.
90% 30% 35%
CEOs expect digital
transformation to
disrupt their company
CEOs think their
workforce is ready
with the right skills
of APAC organisations
are currently focused
on skills based learning
(vs. 60% globally)
We are witnessing a global skills crisis

11.
•How often do you review your skills inventory that your business needs
(single choice)?
• A) Continuous ongoing review
• B) Multiple times per year
• C) Yearly
• D) Every 2+ years
• E) Never
Polling Question #1

12.
The best companies
continue to reinvent themselves
…and your employees know who they are

13.
Every job will require some technology, and therefore
we’ll need to revamp education. The curriculum is
obvious, but it’s the adult retraining – lifelong
learning systems – that will be even more important.
“
”– Ginni Rometty, CEO of IBM

14.
How will you…
Futureproof your
people?
business?
success?

15.
•Which one of the below impediment does/could affect your workforce
the most to be ready for the future (single choice)?
• A) Lack of adequate leadership
• B) Lack of adequate technology
• C) Lack of skilled talent
• D) Lack of engaged employees
• E) None of the above
Polling Question #2

16.
The new way of thinking about talent
EMPLOYEES
COMPANY
DEPARTMENTS
EXPERIENCE
EXPERT
TEAMS
PLATFORM
LEGACY NEW

17.
Evolution of Workplace Learning
3
Blended
Learning
4
Social
Learning
5
Modern
Workplace
Learning
FORMA
L
INFORMAL
1
Classroom
Training
2
E-Learning
5 Stages of Learning
Source: Hart, Jane, “5 Stages of Workplace Learning (Revisited 2017)”

18.
Automating training data & processes
Classroom
Time boxed and siloed
HR/L&D Led
One-size-fits-all approach
Transaction
Focused
Skills-based Learning
Digital
Continuous and blended
Curation by Expert x Machine
Personalised experience
People
Focused

19.
Developing New Skills Require a
New Learning Mindset

20.
Fixed Mindset vs. Growth Mindset

21.
23
Every person is curious
with limitless …

22.
Digital Fluency
Multicultural Dexterity
Empathy
Developing a
Learning Mindset

23.
Developing Skills
Requires a New Learner Experience
Personalised
experience
powered by
Machine
Learning
Unifying all
sources of
learning
content
Engaging
modern user
experience
anywhere,
anytime
Enhanced
Collaboration
through
curation, share
and
communities

24.
Curation, Manus x
Machina
Modern, Exclusive
Content
Aligned with Talent
Strategy

25.
Manual curation and
learning paths
Most organisations are
unable to curate content from
various learning sources
and formats, and leverage
machine learning to
deliver the right content
at the right time.
Content is King
Always Playing a Constant Game of Catch-up
Expensive, outdated
content
Content from legacy providers
have become outdated and
unable
to accommodate for modern
learners demanding video,
mobile and collaborative
learning.
Top-down vs.
Bottom-up learning
Traditional learning is
driven mostly by HR-led,
compliance training versus
more desired, user-driven
learning that can be
self-directed and
consumed
on-demand.
Complex Vendor
Management
When assessing and
purchasing learning
content most organisations find
themselves sourcing from
multiple vendors in order to
piece together
a comprehensive
learning program.

26.
•Are you embracing any of the following in your learning strategies?
• A) Collaborative learning (communities of practice)
• B) Microlearning (bite sized videos)
• C) Playlists curation by Subject Matter Experts
• D) Machine learning recommendations
• E) Mobile learning
• F) None of the above
Polling Question #3

27.
So, how can we futureproof
our organisations?
29

28.
30
Recruiting Onboarding
Future
Potential
Learning and
development
Engagement &
Retention
Career
growth
Driven by the Employee Experience

29.
Three Critical Factors For Success
McKinsey’s 2017 CEO’s Guide to Competing Through HR
Next Gen Automation
• Robotic Process
Automation
• Smart work flows
• Natural-language
processing
Continuous process
improvement
• Direct access to
info/transactions online
• Simpler processes
• Clearer decision making
User Experience
• Understanding customer
decision journey
• Understanding user needs
• User needs are the
foundation to drive digital
user experience

30.
 Is your current people strategy future-focused and based on employee growth
and development?
 Do you set aside sufficient time and budget for innovation and
experimentation?
 Are you embracing continuous learning in your learning strategies?
 Do you have systems in place to hire diverse talent, build their skills and
leverage diverse perspectives?
 Is your career framework dynamic enough to provide guidance on the skills
and experiences the business needs?
Critical Questions

31.
Our mission is to
empower people and
organisations to
realise their

32.
Cornerstone's Holistic Learning Platform
Learning
Management System + Learning
Cornerstone Content+Learning
Experience Platform
A holistic learning platform engages lifelong learners with a personalised
experience and makes it easy to manage, track, and deliver directed learning for
your compliance and regulatory needs.

33.
Q & A
Please type your questions into the chat box.

34.
Thank You
Olivier Pestel
AVP, Solution Consulting & Business Development
Email opestel@csod.com
LinkedIn linkedin.com/in/opestel/
Twitter @opestel
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