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Collaboration deep dive Agile India 2020

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Collaboration deep dive Agile India 2020

  1. 1. Collaboration Workbook Craig Brown Heart of Agile | Collaboration 1st Conference| 2019 edition
  2. 2. Welcome & Briefing in Part 1 Part 2
  3. 3. Better Collaboration https://is.gd/bettercollab
  4. 4. Results!
  5. 5. Our approach
  6. 6. Key ideas
  7. 7. Hypotheses Hypothesis Insight We think Collaboration is headed the way of cliché and even worse, words used to intimidate and control people into submission. Maybe Through these sessions we have discussed this and find people recognise the threat, but generally people don’t admit this to being the case in their local context. We think people have a fuzzy idea, and this fuzziness leads to sub optimal results. We think reflecting on collaboration with the type of questions we ran through today will help you pull apart and understand collaboration better. Yes. People who participate in this session (9/10) say it was very worthwhile. This suggests to us that taking time, not just to increase collaboration, but also to think about what needs doing and develop a plan is a valuable use of time. We also think that by doing this you’ll be able to form a more concrete view of what activities will make for a better collaboration roadmap Yes We consistently hear people tell us that taking tome to reflect on this topic is useful and has improved their perspectives and plans. We also see common trends across the survey participants that align with leadership and management literature. We think many people will say one thing is important, but will actually be spending their time on other things Maaaaaaybe. YMMV. We did think that people would say one thing was important, but be doing something else. We saw some variation in thoughts and actions, but essentially this hypothesis wasn’t proved out. We think this is something to watch, and by having a reflective session on where you are and where you want to go will help shrink any potential gaps on this front.
  8. 8. Method
  9. 9. Survey Survey outline Context setters/warm up • Tell us a story • Why is collaboration valuable Main survey body • Benefits of collaboration at different contexts • Where are we today, what does better look like, and better again • Costs of collaboration at different contexts • Describe system conditions for you that foster and discourage collaboration • What will you do?
  10. 10. Bucketing We sorted the responses into buckets!
  11. 11. Charts We made some charts
  12. 12. Not good end up in boring meetings it doesn't people talking getting different team to interact with another team collaboration is mainly informal/subversive Working together for a common goal common goal, at the same time (synchronization), mutual dependency work on google drive work on my workbook, look at other's answers when finished non active discussion different people work together delegated, adhoc and enthusiastic Ritualised around planning & retrospectives & stand-ups strong in teams at the coalface but weak at higher levels common issues sharing common goal happy to help culture accountability saying hi to people on my team share information common goals of the day (I think, very unclear writing) teamwork People taking more responsibility, talks, asking questions, getting involved co-location, open discussion Calling a meeting, reading confluence articles, reaching out to people directly or via group emails People coming together to work on problem/fire fighting Acceptance of different ideas, learning from peers, lunch together meetings, brainstorming in groups Fun, accelerated improvement, happy culture, buzz/noise Some brainstorming, sharing, new ideas, active listening, boundaries, problem to address working in a team valuing everyone’s voice and opinions sometimes with purpose, or without A group of diverse minds in the same place working on the same problem provide solutions/suggestions for other areas, dedicate part of my time to help others outcomes Trust, Understanding, Openness respect for people helping not only when it's been asked for but when I understand it is needed. ex. if from my experience I notice that my colleague Analysis approach will fail then my collaboration is to share my similar experience with him/her. An opportunity to learn and share knowledge cross functional teams come together in a time of crisis to solve problems Everyone has a role, Not hierarchy, Anyone can ask anyone for help Pairing Openness - work & status is visible, Give and take, sharing skills unselfishly, Common goals & ownership, Easy access to people (physical, phone, video)" Team members having a conversation on the hour to resolve issues high trust, transparency, openness, empathy, curiosity, directness, honesty Competition Compliance Cooperation Collaboration Co-creation What does Collaboration cost us?
  13. 13. What do we want to do? And then we made charts Sample 193
  14. 14. 25 7 7 5 5 5443 2 2 2 1 4 Time Energy Emotional-… Vulnerability Ego Mental-Energy Conflict Empathy personal goals control listening Knowledge Goals None Cost to Me 18 5 5 4 3 3222 1 1 1 11 Time Conflict Risk&Waste Emotional-… Empathy Mental-Energy Motivation Vulnerability Goals Dependency Mgt control Ego Knowledge None Cost to my team 8 6 6 2 3 1 4 Low Quality Time Engagement Higher priceTrust Privacy None Cost to customers 15 12 6 4 33 3 2 1 Money Time Market- opportunity-… Staff- engagement Mgt-maturity Power- structures Team- structures Mgt-Control Training Cost to Organisation What does Collaboration cost us? + Energy
  15. 15. 0 2 4 6 8 10 12 14 16 18 20 1 System conditions that encourage collaboration Shared Purpose Respect Co-location Appreciation Autonomy Aligned approach Making Progress Nurturing Feedback Structure What Systems things should we address?
  16. 16. Lessons Hypothesis Insight We think Collaboration is headed the way of cliché and even worse, words used to intimidate and control people into submission. Maybe Through these sessions we have discussed this and find people recognise the threat, but generally people don’t admit this to being the case in their local context. We think people have a fuzzy idea, and this fuzziness leads to sub optimal results. We think reflecting on collaboration with the type of questions we ran through today will help you pull apart and understand collaboration better. Yes. People who participate in this session (9/10) say it was very worthwhile. This suggests to us that taking time, not just to increase collaboration, but also to think about what needs doing and develop a plan is a valuable use of time. We also think that by doing this you’ll be able to form a more concrete view of what activities will make for a better collaboration roadmap Yes We consistently hear people tell us that taking tome to reflect on this topic is useful and has improved their perspectives and plans. We also see common trends across the survey participants that align with leadership and management literature. We think many people will say one thing is important, but will actually be spending their time on other things Maaaaaaybe. YMMV. We did think that people would say one thing was important, but be doing something else. We saw some variation in thoughts and actions, but essentially this hypothesis wasn’t proved out. We think this is something to watch, and by having a reflective session on where you are and where you want to go will help shrink any potential gaps on this front.
  17. 17. Insights • We could do with help mapping out a pathway to better collaboration 1.We have a shared view on the value of collaboration in the abstract; • Shared mission, alignment in priorities, flow and a culture of respect and learning The priority areas we think have the most impact for good collaboration are; • Making time and mustering the mental and emotional energy to deal with the things that impede better collaboration If we want to break beyond our current levels of performance the barriers we need to overcome are;

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