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Ask Dr. Pete
What Is Usability?
The Basics

  “Usability is the science of making
    technology work for people.”




                      Ask Dr. Pete: What Is Usability?
The Basics

  “Usability is the science of making
    technology work for people.”




                      Ask Dr. Pete: What Is Usability?
The Basics


       “User friendly”




                Ask Dr. Pete: What Is Usability?
The Basics


       “User friendly”




                Ask Dr. Pete: What Is Usability?
The Basics


       “User friendly”




                Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

1. Learnability
  How easy is it to use the first time?




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

1. Learnability
  How easy is it to use the first time?




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

1. Learnability
  How easy is it to use the first time?




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

2. Efficiency
  How quickly can users reach goals?




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

2. Efficiency
  How quickly can users reach goals?




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

3. Satisfaction
  How positive is the experience?




                       Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

3. Satisfaction
  How positive is the experience?




                       Ask Dr. Pete: What Is Usability?
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / Ergonomics
  4.   Human-Computer Interaction (HCI)
  5.   Accessibility
  6.   Information Architecture (IA)

                        Ask Dr. Pete: What Is Usability?
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / Ergonomics
  4.   Human-Computer Interaction (HCI)
  5.   Accessibility
  6.   Information Architecture (IA)

                        Ask Dr. Pete: What Is Usability?
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / Ergonomics
  4.   Human-Computer Interaction (HCI)
  5.   Accessibility
  6.   Information Architecture (IA)

                        Ask Dr. Pete: What Is Usability?
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / Ergonomics
  4.   Human-Computer Interaction (HCI)
  5.   Accessibility
  6.   Information Architecture (IA)

                        Ask Dr. Pete: What Is Usability?
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / Ergonomics
  4.   Human-Computer Interaction (HCI)
  5.   Accessibility
  6.   Information Architecture (IA)

                        Ask Dr. Pete: What Is Usability?
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / Ergonomics
  4.   Human-Computer Interaction (HCI)
  5.   Accessibility
  6.   Information Architecture (IA)

                        Ask Dr. Pete: What Is Usability?
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / Ergonomics
  4.   Human-Computer Interaction (HCI)
  5.   Accessibility
  6.   Information Architecture (IA)

                        Ask Dr. Pete: What Is Usability?
Thank You!
www.usereffect.com

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