1. Virtual Civic Spaces Bringing communities together Listening Communities Conference 25 th February 2011 Catherine Howe
2. This is not a session about technology The most important thing to remember about the virtual world is that it is actually very real
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4. We are talking about changing the balance in our engagement towards the digital channels
5. The most important thing is making it relevant to the community and finding the conversations that are already happening
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9. What are they be doing? Citizenscape a product by Public-i
10. What are they be doing? Citizenscape a product by Public-i http://microsites.oii.ox.ac.uk/oxis/
11. What are they doing? Citizenscape a product by Public-i http://www.forrester.com/empowered/tool_consumer.html
12. The Social Web has its own culture Citizenscape a product by Public-i
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16. The social web is about the people and the content This is no longer a question of getting people to visit your space – you need to engage with them in theirs
17. And there are a variety of conversations going on Citizenscape: a product by Public-i
18. Mainstream tools – don’t build stuff that already exists Citizenscape a product by Public-i
19. This is what we think it looks like Citizenscape a product by Public-i
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21. At the heart of this are really fantastic events Citizenscape a product by Public-i
22. And the right digital wrapper Citizenscape a product by Public-i
41. As your communities start to self organise more effectively you need to understand where you add value to this process Its not about resources anymore