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メール処理手順の例

2012/6/9   @タスクカフェ
メール処理のルール

【今日来たメールはどうするか】
・受信は手動で1日4回&リマインダー(Dueを使用)
 └8:30/11:00/14:00/16:30
・原則として翌日に処理
 (翌日処理用の一時保管フォルダに逃がす)
・要至急対応メールは例外対応

【今日やるメールはどれか】
・朝イチに昨日一時保管フォルダに逃がした全メール
 を「今日やる」フォルダに移動
・「今日やる」フォルダのメールのみ対応
・原則として毎日「今日やる」フォルダは空にする
(下準備)フォルダの用意

①受信トレイに来たメールを逃がすフォルダ

②処理済みメールを保管するフォルダ
①受信メールを逃がすフォルダ
②処理済みメールを保管するフォルダ
フォルダの全体
今日来たメールの処理
                                   フラグ
                                   立てる
                                   &実行
                        実行
        移す
                翌朝移す




       水曜日      木曜日の朝   木曜日    例外処理
       受けたメール   0に移す    処理する   受信トレイか
       は3に入れる                  ら直接0に移
       (1日4回)                  してアクショ
                               ン実行


                  1。タイトルだけ見て振り分け
                  2。中身読んでただ振り分け
                  ↓メールが減ったところで
                  3。優先順位判断
                  4。アクション実行
(処理した)メールの保管先
       ←特定のプロジェクトに属さないメール


       ←ルーチン的なメール


       ←仕事の依頼をした/受けたメール(←うまく機能しないのでヤメる予定)

       ←定型的なメール文面




       ←特定のプロジェクトに属するメール
        ・基本的にEvernoteのノート・タグ、Nozbeのプロジェクトと統一
        ・1+プロジェクトを立ち上げた年月日(終わりないものは999999)




       ←終了したプロジェクトフォルダを保管するフォルダ(+達成感の演出)
良かったこと

・処理するメールの数と進捗が目に見えて明らか
 →疲れが少ない/処理する気になる=先送り軽減
 (処理するそばからメールが増えていくのが気になって
  イヤになる、ということがなくなった)

・メールの整理を行うフェイズと重いメールに対応する
 フェイズを分けたことにより集中して対応できるように
 なった。
うまくいっている要因と思ってること

・逃がし先/保管先のフォルダを細かく用意した
 →移動先に迷わなくて済む
・「今日やる」フォルダを作った
 →今日やるフォルダはどれだっけ?と迷わなくて済む
  (作っていなかった頃はいちいち今日が何曜日か考え、
   その後どのフォルダを見に行くか考えていた。
   ⇒精神力消耗)
・処理の順序を決めた
 ①タイトルだけ見て保管フォルダに振り分け
 ②読むだけで済むものを読んで保管フォルダに振り分け
 ③実行の優先順位を判断
 ④具体的アクション実行
注意していること

・処理の順序どおりに処理する
 └振り分けタイムには振り分けしかやらない
 └優先順位判断タイムには優先順位の判断しかしない
 →どんなに簡単なことでもうっかり実行しない
  (そこから崩壊が始まることが多かったので)
・まずは雑魚から振り分ける
 →目に見えて今日やることが減っていって楽になる
・重いものは黙々とやる
 →最後はやること同じ。そこが楽になるわけではない。
・即レスはしないが翌日には必ずレス
 └そうでないとただの感じ悪いヤツに
 └即レスしない人なのだと思われればよい
 └ただし必要とあらば即レス
参考にした本

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2120609メール処理手順の例