1. On-Boarding Interns BADM 312 12/2/2009 Kenneth Fong Anthony Kim Carmen Leung Jennifer Noinaj Crystal Ye

2. Agenda Company Background Situation Problem Analysis Recommendations Conclusion

3. Company Background Industrial company Financial services Media Technology Operates 5 business segments US and 41 other countries 323,000 employees

4. Situation 6 internship programs 2000+ interns Three stages: On-boarding During Feedback Why On-Boarding?

5. “Onboarding is the process of integrating new employees into an organization; preparing them to succeed at their job and become fully engaged, productive members of the organization.” (Lee, Successful Onboarding)

6. Problem Analysis

7. Unprepared Workplace

8. Uncoordinated Orientation and Training

9. Lack of Meaningful Projects

10. Class Concepts Bureaucracy Hierarchy Structure and Fit Culture

11. Recommendations

12. Pre-arrival Program Communication Role Coordination Recruitment & Hiring Workplace Setup

13. “Direct reports’ level of commitment and engagement, productivity that depends on shared coordination across the organization, and achieving expected results all relate to a positive start.” (Derven, Management On-boarding)

14. Orientation

15. Orientation Schedule

16. Integration

17. Implementation Timeline

18. Implementation Timeline

19. Success Factors Including positions in future staffing forecasts Top management support Manager buy-in Adapting to changing audience

20. “Those who are engaged on the first day of work have a greater incentive to stay.” (Aberdeen Group, Onboarding Benchmark Report)