SlideShare a Scribd company logo
1 of 18
Download to read offline
,QWURGXFWLRQ WR WKH :HE/RJLF 'LDJQRVWLFV
             )UDPHZRUN :/')

'XãNR 9XNPDQRYLü
6HQLRU 6DOHV &RQVXOWDQW
:HE/RJLF 6HUYHU


                   0DQDJHG 6HUYHUV




$GPLQ 6HUYHU



  FRQILJ [PO




   $GPLQ &RQVROH
:HE/RJLF 'LDJQRVWLFV )UDPHZRUN

‡   :/') LV D FRRUGLQDWHG VWUXFWXUHG FROOHFWLRQ RI WRROV WKDW
    SURYLGHV D VHW RI PRQLWRULQJ DQG GLDJQRVWLF VHUYLFHV
‡   7KHVH VHUYLFHV UXQ ZLWKLQ WKH :HE/RJLF 6HUYHU SURFHVV
    DQG DOORZ LW WR SDUWLFLSDWH LQ WKH VWDQGDUG VHUYHU OLIH FFOH
:/') 'DWD

‡   8VLQJ :/') RX FDQ GR WKH IROORZLQJ WR GLDJQRVWLF GDWD
    JHQHUDWHG E D UXQQLQJ VHUYHU DQG WKH DSSOLFDWLRQV
    GHSORHG ZLWKLQ LWV FRQWDLQHUV
    ±   &UHDWH
    ±   &ROOHFW
    ±   $QDO]H
    ±   $UFKLYH
    ±   $FFHVV
‡   7KLV GDWD SURYLGHV LQVLJKW LQWR WKH UXQ WLPH SHUIRUPDQFH RI
    VHUYHUV DQG DSSOLFDWLRQV WKDW HQDEOHV RX WR LVRODWH DQG
    GLDJQRVH IDXOWV ZKHQ WKH RFFXU
3UHYLHZ RI :/') 6HUYLFHV
                             0DQDJHU                                             'LDJQRVWLF
   &RQILJ
                                                                                  6HUYLFH
                                 ,QVWUXPHQWDWLRQ     :DWFK         +DUYHVW
'HVFULSWRU                            6HUYLFH        6HUYLFH       6HUYLFH     $UFKLYH 6HUYLFH

                   ,QVWUXPHQWDWLRQ                    :DWFKHU                  'HEXJ 6HUYLFH
 ,QVWUXPHQWDWLRQ




                        'DWD                 :DWFK             1RWLILFDWLRQ   /RJJLQJ 6HUYLFH
                      3XEOLVKHUV                                              'LDJ ,PDJH 6HUYLFH
                                                         :DWFK 5XOH

                        'DWD                         &ROOHFWRU                   $FFHVVRU
                      3URYLGHUV              /RJJHU             +DUYHVWHU          &XUUHQW

                   ,PDJH &DSWXUH                      $UFKLYH                     +LVWRULFDO
                                              /RJ                  'DWD
                     ,PDJH 6RXUFH          $SSHQGHUV             $UFKLYHU
                    ,PDJH 0DQDJHU                  (YHQW $UFKLYHU

                      ,PDJH                 /RJ        (YHQW         'DWD
                      $UWLIDFW            6WRUDJH     6WRUDJH       6WRUDJH
0%HDQV DQG ;0/

‡   :/') LV FRQILJXUHG XVLQJ HGLW DQG GRPDLQ 0%HDQV DQG LV
    SHUVLVWHG LQ ;0/ ILOHV
‡   7KH QDPHV RI WKH 0%HDQ DWWULEXWHV DUH FORVHO UHODWHG WR
    WKHLU FRUUHVSRQGLQJ ;0/ WDJ QDPHV



                            [PO YHUVLRQ
                               HQFRGLQJ 87)     !
                            ZOGI UHVRXUFH    !
                              QDPH!6HUYHU    'LDJ
                               0RGXOH QDPH!
                              LQVWUXPHQWDWLRQ!
                                HQDEOHG!WUXH HQDEOHG!
                               LQVWUXPHQWDWLRQ!
                             ZOGI UHVRXUFH!
:KDW LV 0%HDQ

‡   0DQDJHPHQW %HDQV 0%HDQV DUH REMHFWV WKDW
    HQFDSVXODWH WKH FRQILJXUDWLRQ RU WKH FXUUHQW VWDWH RI D
    GHYLFH
‡   :HE/RJLF XVHV WZR WSHV RI 0%HDQV
    ‡ RQILJXUDWLRQ 0%HDQV
    ‡ 5XQWLPH 0%HDQV
0%HDQ 6HUYHUV
:KDW ,V -0;

‡   7KH -DYD 0DQDJHPHQW ([WHQVLRQV -0; LV D VWDQGDUG
    ZD WR DXWRPDWH WKH PDQDJHPHQW RI GHYLFHV XVLQJ -DYD
‡   -0; WHFKQRORJ GHFRXSOHV WKH PDQDJHG GHYLFH IURP WKH
    PDQDJHPHQW WRROV
‡   7KH VSHFLILFDWLRQ GHVFULEHV 0%HDQV ZKLFK DUH WKH
    EXLOGLQJ EORFNV RI -0;
:DV WR RQILJXUH :/')

7KH IROORZLQJ DUH ZDV RQH FDQ FRQILJXUH :/')
 ‡ 8VH WKH $GPLQ RQVROH IRU VHUYHU LQVWDQFHV DQG FOXVWHUV
 ‡ 8VH WKH :HE/RJLF 6FULSWLQJ 7RRO :/67
 ‡ (PSOR -0; DQG :/') FRQILJXUDWLRQ 0%HDQV
    SURJUDPPDWLFDOO
 ‡ (GLW WKH ;0/ FRQILJXUDWLRQ ILOHV
:/') RPSRQHQWV RQILJXUDWLRQ

:/') RPSRQHQW                +RZ ,W ,V RQILJXUHG DQG 3HUVLVWHG
,PDJH DSWXUH                 RQILJXUHG DV SDUW RI WKH FRQILJXUDWLRQ IRU
                              D VHUYHU LQVWDQFH LQ D GRPDLQ
$UFKLYH
                              3HUVLVWHG LQ GRPDLQ¶V FRQILJ [PO
+DUYHVWHU                     RQILJXUHG DV GLDJQRVWLF PRGXOHV RU
                              UHVRXUFHV WKDW FDQ EH GHSORHG WR VHUYHU
:DWFK DQG 1RWLILFDWLRQ        LQVWDQFHV
,QVWUXPHQWDWLRQ 6HUYHU        3HUVLVWHG LQ WKH GLDJQRVWLF UHVRXUFH
                              GHVFULSWRU ILOHV
,QVWUXPHQWDWLRQ $SSOLFDWLRQ   RQILJXUHG LQ D UHVRXUFH GHVFULSWRU ILOH
                              GHSORHG ZLWK DSSOLFDWLRQ
                              3HUVLVWHG LQ WKH DSSOLFDWLRQ¶V DUFKLYH ILOH
'LDJQRVWLFV 6VWHP 0RGXOH

‡   $ GLDJQRVWLFV VVWHP PRGXOH LV D VVWHP UHVRXUFH XVHG WR
    FRQILJXUH WKH ,QVWUXPHQWDWLRQ +DUYHVWHU DQG :DWFK DQG
    1RWLILFDWLRQ FRPSRQHQWV
‡   6VWHP PRGXOHV DUH JOREDOO DYDLODEOH IRU WDUJHWLQJ WR
    VHUYHUV DQG FOXVWHUV FRQILJXUHG LQ D GRPDLQ
‡   2QO RQH VVWHP PRGXOH FDQ EH DVVLJQHG WR D JLYHQ :/6
    LQVWDQFH DW D WLPH
‡   $ GLDJQRVWLF VVWHP PRGXOH LV FUHDWHG DV D
    :/')5HVRXUFH%HDQ
:HE/RJLF 6HUYHU 'LDJQRVWLFV /DE

%URZVLQJ :HE/RJLF 6HUYHU 0EHDQV
:/1DY ± RSHQ VRXUFH XWLOLW KWWS   ZOQDY RSHQ FROODE QHW


FG ?2UDFOH?0LGGOHZDUH?XVHUBSURMHFWV?GRPDLQV?'LDJQRVWLFV/DE?ELQ
VHW'RPDLQ(QY FPG
MDYD ZHEORJLF 'HSORHU XVHUQDPH ZHEORJLF SDVVZRUG ZHOFRPH
    WDUJHWV $GPLQ6HUYHU GHSOR
    ?'LDJQRVWLF/DE?8WLOLWLHV?ZOQDY ZDU


KDQJLQJ :HE/RJLF 6HUYHU 'HEXJ VHWWLQJV

RQILJXULQJ D -'% 'LDJQRVWLF $UFKLYH
# F ?'LDJQRVWLF/DE?64/?:/') 'DWD $UFKLYH 2UDFOH GGO
:HE/RJLF 6HUYHU 'LDJQRVWLFV /DE

UHDWLQJ D 6VWHP 'LDJQRVWLF 0RGXOH
GRPDLQBKRPH! FRQILJ GLDJQRVWLF

6VWHP 6FRSHG 'LDJQRVWLF 0RQLWRUV :/') 3URILOHV
ZOV   ! ZOVHUYHUB     VDPSOHV VHUYHU H[DPSOHV VUF H[DPSOHV GLD
    JQRVWLFV ZOGISURILOHV VUF

FG ?2UDFOH?0LGGOHZDUH?XVHUBSURMHFWV?GRPDLQV?'LDJQRVWLFV/DE?ELQ
VHW'RPDLQ(QY FPG
FG
     ?2UDFOH?0LGGOHZDUH?ZOVHUYHUB    ?VDPSOHV?VHUYHU?H[DPSOHV?
    VUF?H[DPSOHV?GLDJQRVWLFV?ZOGISURILOHV?VUF
MDYD ZHEORJLF :/67 HQDEOH$OO3URILOHV S XVHU ZHEORJLF
    SDVV ZHOFRPH    XUO W     ORFDOKRVW
    WDUJHWV $GPLQ6HUYHU ZOGI5HVRXUFH 'LDJQRVWLF/DE0RGXOH
    KDUYHVWHU3HULRG
:HE/RJLF 6HUYHU 'LDJQRVWLFV /DE

(QDEOLQJ $SSOLFDWLRQ 6FRSHG ,QVWUXPHQWDWLRQ
ZHEORJLF GLDJQRVWLF [PO
GHSOR EURZVHVWRUH


([SRUW DQG 7UDQVIRUPLQJ :/') (YHQW 'DWD
FG ?2UDFOH?0LGGOHZDUH?XVHUBSURMHFWV?GRPDLQV?'LDJQRVWLFV/DE?ELQ
VHW'RPDLQ(QY FPG
FG ?'LDJQRVWLF/DE?7UDQVIRUPV
MDYD ZHEORJLF :/67
FRQQHFW   ZHEORJLF    ZHOFRPH     W    ORFDOKRVW
H[SRUW'LDJQRVWLF'DWD)URP6HUYHU ORJLFDO1DPH (YHQWV'DWD$UFKLYH
    H[SRUW)LOH1DPH 'LDJQRVWLF(YHQWV/DE [POµ


[PO VWOHVKHHW WSH   WH[W [VO   KUHI   ZOGI(YHQWV [VO !
:HE/RJLF 6HUYHU 'LDJQRVWLFV /DE

7KH :/') $GPLQ RQVROH ([WHQVLRQ
%($B+20(!?ZOVHUYHUB    ?VHUYHU?OLE?FRQVROH H[W?GLDJQRVWLFV
    FRQVROH H[WHQVLRQ MDU

RQILJXULQJ ROOHFWHG 0HWULFV +DUYHVWLQJ

UHDWLQJ D 'LDJQRVWLFV :DWFK

RQILJXULQJ :/') 1RWLILFDWLRQV
FG
     ?2UDFOH?0LGGOHZDUH?XVHUBSURMHFWV?GRPDLQV?'LDJQRVWLFV/DE?E
    LQ?
VHW'RPDLQ(QY FPG
FG F ?GLDJQRVWLFODE?1RWLILFDWLRQV
MDYD ZHEORJLF GLDJQRVWLFV VQPS FPGOLQH 0DQDJHU 6QPS7UDS0RQLWRU
     S
:HE/RJLF 6HUYHU 'LDJQRVWLFV /DE

'LDJQRVWLF RQWH[W DQG 'H,QMHFWLRQ 0RQLWRUV

22.,(      75$(6(59/(7
RQILJXULQJ ROOHFWHG 0HWULFV +DUYHVWLQJ


        6WULQJ FRRNLH6WU     75$(6(59/(7
        6WULQJ ZOGIRRNLH1DPH     ZHEORJLF GLDJQRVWLFV GH
        RRNLH FRRNLH    QHZ RRNLH ZOGIRRNLH1DPH FRRNLH6WU
        UHVSRQVH DGGRRNLH FRRNLH
    !
4
 $

More Related Content

What's hot

Qabalah: The mystical heritage of the children of Abraham
Qabalah: The mystical heritage of the children of AbrahamQabalah: The mystical heritage of the children of Abraham
Qabalah: The mystical heritage of the children of AbrahamCarlos Campani
 
Gardiner Dismantling - Transportation Association of Canada Paper (1)
Gardiner Dismantling - Transportation Association of Canada Paper (1)Gardiner Dismantling - Transportation Association of Canada Paper (1)
Gardiner Dismantling - Transportation Association of Canada Paper (1)Kathleen Llewellyn-Thomas P. Eng.
 
Apre 3t10
Apre 3t10Apre 3t10
Apre 3t10Cteep
 
Articulo sistema de partidos 1958 - 1973 - avd version lite 1
Articulo   sistema de partidos 1958  - 1973 - avd version lite 1Articulo   sistema de partidos 1958  - 1973 - avd version lite 1
Articulo sistema de partidos 1958 - 1973 - avd version lite 1Cristian Adrian Villegas Dianta
 
Hyster c187 (s60 xl) forklift service repair manual
Hyster c187 (s60 xl) forklift service repair manualHyster c187 (s60 xl) forklift service repair manual
Hyster c187 (s60 xl) forklift service repair manualfujsjefjkskefksem
 
Aerotek Staffing
Aerotek StaffingAerotek Staffing
Aerotek Staffingbgesek
 
Misting Systems Catalog 2013 rev beo (anglais)
Misting Systems Catalog 2013 rev beo (anglais)Misting Systems Catalog 2013 rev beo (anglais)
Misting Systems Catalog 2013 rev beo (anglais)e-Toile Communication
 
CUTEHeart's Poster Session in CPC2016
CUTEHeart's Poster Session in CPC2016CUTEHeart's Poster Session in CPC2016
CUTEHeart's Poster Session in CPC2016LBNicolau
 
Hyster c177 (h40 xl) forklift service repair manual
Hyster c177 (h40 xl) forklift service repair manualHyster c177 (h40 xl) forklift service repair manual
Hyster c177 (h40 xl) forklift service repair manualfujjsefjkskem
 
Electricidaads - A importância dos Museus como Lugares de Aprendizagem - Joaq...
Electricidaads - A importância dos Museus como Lugares de Aprendizagem - Joaq...Electricidaads - A importância dos Museus como Lugares de Aprendizagem - Joaq...
Electricidaads - A importância dos Museus como Lugares de Aprendizagem - Joaq...CIDAADS
 
Slides clase a_clase
Slides clase a_claseSlides clase a_clase
Slides clase a_clasellorier
 

What's hot (17)

Qabalah: The mystical heritage of the children of Abraham
Qabalah: The mystical heritage of the children of AbrahamQabalah: The mystical heritage of the children of Abraham
Qabalah: The mystical heritage of the children of Abraham
 
Practical Wudu, Ghusal, Salaah
Practical Wudu, Ghusal, Salaah   Practical Wudu, Ghusal, Salaah
Practical Wudu, Ghusal, Salaah
 
Gardiner Dismantling - Transportation Association of Canada Paper (1)
Gardiner Dismantling - Transportation Association of Canada Paper (1)Gardiner Dismantling - Transportation Association of Canada Paper (1)
Gardiner Dismantling - Transportation Association of Canada Paper (1)
 
Apre 3t10
Apre 3t10Apre 3t10
Apre 3t10
 
Articulo sistema de partidos 1958 - 1973 - avd version lite 1
Articulo   sistema de partidos 1958  - 1973 - avd version lite 1Articulo   sistema de partidos 1958  - 1973 - avd version lite 1
Articulo sistema de partidos 1958 - 1973 - avd version lite 1
 
P61733
P61733P61733
P61733
 
Transmission Operations
Transmission OperationsTransmission Operations
Transmission Operations
 
Hyster c187 (s60 xl) forklift service repair manual
Hyster c187 (s60 xl) forklift service repair manualHyster c187 (s60 xl) forklift service repair manual
Hyster c187 (s60 xl) forklift service repair manual
 
Aerotek Staffing
Aerotek StaffingAerotek Staffing
Aerotek Staffing
 
Neurorradiologia
NeurorradiologiaNeurorradiologia
Neurorradiologia
 
Crowley A. The Book Of Thoth[1]
Crowley A.   The Book Of Thoth[1]Crowley A.   The Book Of Thoth[1]
Crowley A. The Book Of Thoth[1]
 
Misting Systems Catalog 2013 rev beo (anglais)
Misting Systems Catalog 2013 rev beo (anglais)Misting Systems Catalog 2013 rev beo (anglais)
Misting Systems Catalog 2013 rev beo (anglais)
 
CUTEHeart's Poster Session in CPC2016
CUTEHeart's Poster Session in CPC2016CUTEHeart's Poster Session in CPC2016
CUTEHeart's Poster Session in CPC2016
 
Hyster c177 (h40 xl) forklift service repair manual
Hyster c177 (h40 xl) forklift service repair manualHyster c177 (h40 xl) forklift service repair manual
Hyster c177 (h40 xl) forklift service repair manual
 
Teoriaartegotico
TeoriaartegoticoTeoriaartegotico
Teoriaartegotico
 
Electricidaads - A importância dos Museus como Lugares de Aprendizagem - Joaq...
Electricidaads - A importância dos Museus como Lugares de Aprendizagem - Joaq...Electricidaads - A importância dos Museus como Lugares de Aprendizagem - Joaq...
Electricidaads - A importância dos Museus como Lugares de Aprendizagem - Joaq...
 
Slides clase a_clase
Slides clase a_claseSlides clase a_clase
Slides clase a_clase
 

Viewers also liked

Zimmermann In Memoriam
Zimmermann In MemoriamZimmermann In Memoriam
Zimmermann In MemoriamAnochi.com.
 
Workshop 'Service-Identifizierung und Service-Katalog' 2016-10-12 V01.02.00
Workshop 'Service-Identifizierung und Service-Katalog' 2016-10-12 V01.02.00Workshop 'Service-Identifizierung und Service-Katalog' 2016-10-12 V01.02.00
Workshop 'Service-Identifizierung und Service-Katalog' 2016-10-12 V01.02.00Paul G. Huppertz
 
Venapro beiträge
Venapro beiträgeVenapro beiträge
Venapro beiträgezetafin
 
Saksa keel prapositionen (1)
Saksa keel prapositionen (1)Saksa keel prapositionen (1)
Saksa keel prapositionen (1)kaidikullama
 
Serviciologie - Service-Terminologie und Service-Taxonomie V02.00.00
Serviciologie - Service-Terminologie und Service-Taxonomie V02.00.00Serviciologie - Service-Terminologie und Service-Taxonomie V02.00.00
Serviciologie - Service-Terminologie und Service-Taxonomie V02.00.00Paul G. Huppertz
 
Vorlesung Servicemanagement I - Blockvorlesung 04 - 2012-12-18 V01.00.00
Vorlesung Servicemanagement I - Blockvorlesung 04 - 2012-12-18 V01.00.00Vorlesung Servicemanagement I - Blockvorlesung 04 - 2012-12-18 V01.00.00
Vorlesung Servicemanagement I - Blockvorlesung 04 - 2012-12-18 V01.00.00Paul G. Huppertz
 
Vorlesung Servicemanagement I - Blockvorlesung 03 - 2012-12-11 V03.00.00
Vorlesung Servicemanagement I - Blockvorlesung 03 - 2012-12-11 V03.00.00Vorlesung Servicemanagement I - Blockvorlesung 03 - 2012-12-11 V03.00.00
Vorlesung Servicemanagement I - Blockvorlesung 03 - 2012-12-11 V03.00.00Paul G. Huppertz
 
Vortrag 'Servicialisierung - Vom Servicetrilemma zum Servicetriathlon' 2011-0...
Vortrag 'Servicialisierung - Vom Servicetrilemma zum Servicetriathlon' 2011-0...Vortrag 'Servicialisierung - Vom Servicetrilemma zum Servicetriathlon' 2011-0...
Vortrag 'Servicialisierung - Vom Servicetrilemma zum Servicetriathlon' 2011-0...Paul G. Huppertz
 
Daiss Vortrag März 2012 Herr Seibold
Daiss Vortrag März 2012 Herr SeiboldDaiss Vortrag März 2012 Herr Seibold
Daiss Vortrag März 2012 Herr SeiboldAnja Windmüller
 
Internet Keyfacts November 2010
Internet Keyfacts November 2010Internet Keyfacts November 2010
Internet Keyfacts November 2010Henning Wollesen
 
2010-02-11 Public Value Qualitätsmanagement
2010-02-11 Public Value Qualitätsmanagement2010-02-11 Public Value Qualitätsmanagement
2010-02-11 Public Value QualitätsmanagementVinzenz Wyss
 
D-Grid IaaS Vorstellung
D-Grid IaaS VorstellungD-Grid IaaS Vorstellung
D-Grid IaaS VorstellungStefan Freitag
 
Themenabend: Faszination kreative Fotogeschenke
Themenabend: Faszination kreative FotogeschenkeThemenabend: Faszination kreative Fotogeschenke
Themenabend: Faszination kreative FotogeschenkeRoger Ramuz
 
0005neujahrsgruesse2010
0005neujahrsgruesse20100005neujahrsgruesse2010
0005neujahrsgruesse2010Mertins
 
Wiewichtignehmenwiruns1
Wiewichtignehmenwiruns1Wiewichtignehmenwiruns1
Wiewichtignehmenwiruns1guest8c30af
 
Vorstellung IGE bei bwGrid Face2Face Meeting
Vorstellung IGE bei bwGrid Face2Face MeetingVorstellung IGE bei bwGrid Face2Face Meeting
Vorstellung IGE bei bwGrid Face2Face MeetingStefan Freitag
 
Vorlesung 'IT Service-Management', Blockvorlesung 02 V04.00.00
Vorlesung 'IT Service-Management', Blockvorlesung 02 V04.00.00Vorlesung 'IT Service-Management', Blockvorlesung 02 V04.00.00
Vorlesung 'IT Service-Management', Blockvorlesung 02 V04.00.00Paul G. Huppertz
 

Viewers also liked (20)

Zimmermann In Memoriam
Zimmermann In MemoriamZimmermann In Memoriam
Zimmermann In Memoriam
 
Workshop 'Service-Identifizierung und Service-Katalog' 2016-10-12 V01.02.00
Workshop 'Service-Identifizierung und Service-Katalog' 2016-10-12 V01.02.00Workshop 'Service-Identifizierung und Service-Katalog' 2016-10-12 V01.02.00
Workshop 'Service-Identifizierung und Service-Katalog' 2016-10-12 V01.02.00
 
Venapro beiträge
Venapro beiträgeVenapro beiträge
Venapro beiträge
 
Saksa keel prapositionen (1)
Saksa keel prapositionen (1)Saksa keel prapositionen (1)
Saksa keel prapositionen (1)
 
Serviciologie - Service-Terminologie und Service-Taxonomie V02.00.00
Serviciologie - Service-Terminologie und Service-Taxonomie V02.00.00Serviciologie - Service-Terminologie und Service-Taxonomie V02.00.00
Serviciologie - Service-Terminologie und Service-Taxonomie V02.00.00
 
Vorlesung Servicemanagement I - Blockvorlesung 04 - 2012-12-18 V01.00.00
Vorlesung Servicemanagement I - Blockvorlesung 04 - 2012-12-18 V01.00.00Vorlesung Servicemanagement I - Blockvorlesung 04 - 2012-12-18 V01.00.00
Vorlesung Servicemanagement I - Blockvorlesung 04 - 2012-12-18 V01.00.00
 
Vorlesung Servicemanagement I - Blockvorlesung 03 - 2012-12-11 V03.00.00
Vorlesung Servicemanagement I - Blockvorlesung 03 - 2012-12-11 V03.00.00Vorlesung Servicemanagement I - Blockvorlesung 03 - 2012-12-11 V03.00.00
Vorlesung Servicemanagement I - Blockvorlesung 03 - 2012-12-11 V03.00.00
 
Vortrag 'Servicialisierung - Vom Servicetrilemma zum Servicetriathlon' 2011-0...
Vortrag 'Servicialisierung - Vom Servicetrilemma zum Servicetriathlon' 2011-0...Vortrag 'Servicialisierung - Vom Servicetrilemma zum Servicetriathlon' 2011-0...
Vortrag 'Servicialisierung - Vom Servicetrilemma zum Servicetriathlon' 2011-0...
 
Daiss Vortrag März 2012 Herr Seibold
Daiss Vortrag März 2012 Herr SeiboldDaiss Vortrag März 2012 Herr Seibold
Daiss Vortrag März 2012 Herr Seibold
 
Altran "Innovators" 03/2009
Altran "Innovators" 03/2009Altran "Innovators" 03/2009
Altran "Innovators" 03/2009
 
Internet Keyfacts November 2010
Internet Keyfacts November 2010Internet Keyfacts November 2010
Internet Keyfacts November 2010
 
2010-02-11 Public Value Qualitätsmanagement
2010-02-11 Public Value Qualitätsmanagement2010-02-11 Public Value Qualitätsmanagement
2010-02-11 Public Value Qualitätsmanagement
 
D-Grid IaaS Vorstellung
D-Grid IaaS VorstellungD-Grid IaaS Vorstellung
D-Grid IaaS Vorstellung
 
Themenabend: Faszination kreative Fotogeschenke
Themenabend: Faszination kreative FotogeschenkeThemenabend: Faszination kreative Fotogeschenke
Themenabend: Faszination kreative Fotogeschenke
 
The Scientific Method (in German)
The Scientific Method (in German)The Scientific Method (in German)
The Scientific Method (in German)
 
0005neujahrsgruesse2010
0005neujahrsgruesse20100005neujahrsgruesse2010
0005neujahrsgruesse2010
 
Authority Board
Authority BoardAuthority Board
Authority Board
 
Wiewichtignehmenwiruns1
Wiewichtignehmenwiruns1Wiewichtignehmenwiruns1
Wiewichtignehmenwiruns1
 
Vorstellung IGE bei bwGrid Face2Face Meeting
Vorstellung IGE bei bwGrid Face2Face MeetingVorstellung IGE bei bwGrid Face2Face Meeting
Vorstellung IGE bei bwGrid Face2Face Meeting
 
Vorlesung 'IT Service-Management', Blockvorlesung 02 V04.00.00
Vorlesung 'IT Service-Management', Blockvorlesung 02 V04.00.00Vorlesung 'IT Service-Management', Blockvorlesung 02 V04.00.00
Vorlesung 'IT Service-Management', Blockvorlesung 02 V04.00.00
 

Similar to Oracle technology day 19.5.2010. introduction to the web logic diagnostics framework

In tech different-approach_to_information_technology_teaching_the_intelligent...
In tech different-approach_to_information_technology_teaching_the_intelligent...In tech different-approach_to_information_technology_teaching_the_intelligent...
In tech different-approach_to_information_technology_teaching_the_intelligent...lavanter simamora
 
Sample report
Sample reportSample report
Sample reporttk99
 
Presentacion de soluciones profucom
Presentacion de soluciones profucomPresentacion de soluciones profucom
Presentacion de soluciones profucomrosslili
 
Sql server firewall settings
Sql server firewall settingsSql server firewall settings
Sql server firewall settingsgabo2525
 
Paris911 housing market reports condos and townhomes
Paris911 housing market reports condos and townhomesParis911 housing market reports condos and townhomes
Paris911 housing market reports condos and townhomesConnor T. MacIVOR
 
Presentacion empaques y_embalajes
Presentacion empaques y_embalajesPresentacion empaques y_embalajes
Presentacion empaques y_embalajescandiazr
 
An Actuarial Approach to Valuing Mortgage Backed Securities EAAC 2009 Kyle Mr...
An Actuarial Approach to Valuing Mortgage Backed Securities EAAC 2009 Kyle Mr...An Actuarial Approach to Valuing Mortgage Backed Securities EAAC 2009 Kyle Mr...
An Actuarial Approach to Valuing Mortgage Backed Securities EAAC 2009 Kyle Mr...kylemrotek
 
Rima yousif nov.2012
Rima yousif nov.2012Rima yousif nov.2012
Rima yousif nov.2012Rima Yousif
 

Similar to Oracle technology day 19.5.2010. introduction to the web logic diagnostics framework (20)

PDQ-AT_Users_Guide
PDQ-AT_Users_GuidePDQ-AT_Users_Guide
PDQ-AT_Users_Guide
 
In tech different-approach_to_information_technology_teaching_the_intelligent...
In tech different-approach_to_information_technology_teaching_the_intelligent...In tech different-approach_to_information_technology_teaching_the_intelligent...
In tech different-approach_to_information_technology_teaching_the_intelligent...
 
Detroit Property Report v3
Detroit Property Report v3Detroit Property Report v3
Detroit Property Report v3
 
Sample report
Sample reportSample report
Sample report
 
Kevin's Packet
Kevin's PacketKevin's Packet
Kevin's Packet
 
3 form6a
3 form6a3 form6a
3 form6a
 
Revision of Drinking Water Quality Standards in Japan
Revision of Drinking Water Quality Standards in JapanRevision of Drinking Water Quality Standards in Japan
Revision of Drinking Water Quality Standards in Japan
 
Presentacion de soluciones profucom
Presentacion de soluciones profucomPresentacion de soluciones profucom
Presentacion de soluciones profucom
 
Sontext Acoustic Panels Catalogue
Sontext Acoustic Panels CatalogueSontext Acoustic Panels Catalogue
Sontext Acoustic Panels Catalogue
 
Sql server firewall settings
Sql server firewall settingsSql server firewall settings
Sql server firewall settings
 
Paris911 housing market reports condos and townhomes
Paris911 housing market reports condos and townhomesParis911 housing market reports condos and townhomes
Paris911 housing market reports condos and townhomes
 
IMCI 2008 Edition by WHO
IMCI 2008 Edition by WHOIMCI 2008 Edition by WHO
IMCI 2008 Edition by WHO
 
Presentacion empaques y_embalajes
Presentacion empaques y_embalajesPresentacion empaques y_embalajes
Presentacion empaques y_embalajes
 
Texto 6
Texto 6Texto 6
Texto 6
 
An Actuarial Approach to Valuing Mortgage Backed Securities EAAC 2009 Kyle Mr...
An Actuarial Approach to Valuing Mortgage Backed Securities EAAC 2009 Kyle Mr...An Actuarial Approach to Valuing Mortgage Backed Securities EAAC 2009 Kyle Mr...
An Actuarial Approach to Valuing Mortgage Backed Securities EAAC 2009 Kyle Mr...
 
Pro3100
Pro3100Pro3100
Pro3100
 
Rima yousif nov.2012
Rima yousif nov.2012Rima yousif nov.2012
Rima yousif nov.2012
 
Insustry
InsustryInsustry
Insustry
 
28 05 conjuraciones e invocación de salomón www.gftaognosticaespiritual.org
28 05 conjuraciones e invocación de salomón  www.gftaognosticaespiritual.org28 05 conjuraciones e invocación de salomón  www.gftaognosticaespiritual.org
28 05 conjuraciones e invocación de salomón www.gftaognosticaespiritual.org
 
Contratacion de proyectos
Contratacion de proyectosContratacion de proyectos
Contratacion de proyectos
 

More from Oracle Hrvatska

Oracle technology day 19.5.2010. best practices for upgrade to 11g r2
Oracle technology day   19.5.2010. best practices for upgrade to 11g r2Oracle technology day   19.5.2010. best practices for upgrade to 11g r2
Oracle technology day 19.5.2010. best practices for upgrade to 11g r2Oracle Hrvatska
 
Oracle services day 12.05.2010. pbz oracle iskustva 2010
Oracle services day 12.05.2010. pbz oracle iskustva  2010Oracle services day 12.05.2010. pbz oracle iskustva  2010
Oracle services day 12.05.2010. pbz oracle iskustva 2010Oracle Hrvatska
 
Oracle services day 12.05.2010. marin services
Oracle services day 12.05.2010. marin servicesOracle services day 12.05.2010. marin services
Oracle services day 12.05.2010. marin servicesOracle Hrvatska
 
Oracle services day 12.05.2010. customer day services strategy ou.
Oracle services day 12.05.2010. customer day services strategy ou.Oracle services day 12.05.2010. customer day services strategy ou.
Oracle services day 12.05.2010. customer day services strategy ou.Oracle Hrvatska
 
Oracle Services Day 12.05.2010. Customer day services strategy keynote henrik...
Oracle Services Day 12.05.2010. Customer day services strategy keynote henrik...Oracle Services Day 12.05.2010. Customer day services strategy keynote henrik...
Oracle Services Day 12.05.2010. Customer day services strategy keynote henrik...Oracle Hrvatska
 
Oracle Services Day 12.05.2010. Making the most of Oracle Services
Oracle Services Day 12.05.2010. Making the most of Oracle ServicesOracle Services Day 12.05.2010. Making the most of Oracle Services
Oracle Services Day 12.05.2010. Making the most of Oracle ServicesOracle Hrvatska
 
Oracle Services Day 12. 05. 2010. Consulting Final
Oracle Services Day 12. 05. 2010. Consulting FinalOracle Services Day 12. 05. 2010. Consulting Final
Oracle Services Day 12. 05. 2010. Consulting FinalOracle Hrvatska
 
Hp oracle information age 13.apr.2010.ppt [compatibility m
Hp oracle information age 13.apr.2010.ppt [compatibility mHp oracle information age 13.apr.2010.ppt [compatibility m
Hp oracle information age 13.apr.2010.ppt [compatibility mOracle Hrvatska
 
Frank oracle strategy v2.3 fb.ppt [compatibility m
Frank   oracle strategy v2.3 fb.ppt [compatibility mFrank   oracle strategy v2.3 fb.ppt [compatibility m
Frank oracle strategy v2.3 fb.ppt [compatibility mOracle Hrvatska
 
Alain ozan keynote zagreb.ppt [compatibility m
Alain ozan keynote zagreb.ppt [compatibility mAlain ozan keynote zagreb.ppt [compatibility m
Alain ozan keynote zagreb.ppt [compatibility mOracle Hrvatska
 
Marin information age final2010.
Marin information age final2010.Marin information age final2010.
Marin information age final2010.Oracle Hrvatska
 
Oracle information age co croz-neos v2.2.
Oracle information age co croz-neos v2.2.Oracle information age co croz-neos v2.2.
Oracle information age co croz-neos v2.2.Oracle Hrvatska
 
Oracle information age 2010 infoart black.
Oracle information age 2010   infoart black.Oracle information age 2010   infoart black.
Oracle information age 2010 infoart black.Oracle Hrvatska
 
Hp ra za oracle grid final.
Hp ra za oracle grid   final.Hp ra za oracle grid   final.
Hp ra za oracle grid final.Oracle Hrvatska
 
Db security vaba information age 2010 v6.ppt [compatibility m
Db security vaba information age 2010 v6.ppt [compatibility mDb security vaba information age 2010 v6.ppt [compatibility m
Db security vaba information age 2010 v6.ppt [compatibility mOracle Hrvatska
 
Db security vaba information age 2010 v5.ppt [compatibility m
Db security vaba information age 2010 v5.ppt [compatibility mDb security vaba information age 2010 v5.ppt [compatibility m
Db security vaba information age 2010 v5.ppt [compatibility mOracle Hrvatska
 
Combis ucm information age 2010 jeste li spremi za e poslovanje v2.
Combis ucm information age 2010 jeste li spremi za e poslovanje v2.Combis ucm information age 2010 jeste li spremi za e poslovanje v2.
Combis ucm information age 2010 jeste li spremi za e poslovanje v2.Oracle Hrvatska
 
Bi publisher ljiljana multicom.ppt [compatibility m
Bi publisher ljiljana  multicom.ppt [compatibility mBi publisher ljiljana  multicom.ppt [compatibility m
Bi publisher ljiljana multicom.ppt [compatibility mOracle Hrvatska
 
Osb studija slucaja sgsb-a.ppt [compatibility m
Osb studija slucaja sgsb-a.ppt [compatibility mOsb studija slucaja sgsb-a.ppt [compatibility m
Osb studija slucaja sgsb-a.ppt [compatibility mOracle Hrvatska
 

More from Oracle Hrvatska (20)

Oracle technology day 19.5.2010. best practices for upgrade to 11g r2
Oracle technology day   19.5.2010. best practices for upgrade to 11g r2Oracle technology day   19.5.2010. best practices for upgrade to 11g r2
Oracle technology day 19.5.2010. best practices for upgrade to 11g r2
 
Oracle services day 12.05.2010. pbz oracle iskustva 2010
Oracle services day 12.05.2010. pbz oracle iskustva  2010Oracle services day 12.05.2010. pbz oracle iskustva  2010
Oracle services day 12.05.2010. pbz oracle iskustva 2010
 
Oracle services day 12.05.2010. marin services
Oracle services day 12.05.2010. marin servicesOracle services day 12.05.2010. marin services
Oracle services day 12.05.2010. marin services
 
Oracle services day 12.05.2010. customer day services strategy ou.
Oracle services day 12.05.2010. customer day services strategy ou.Oracle services day 12.05.2010. customer day services strategy ou.
Oracle services day 12.05.2010. customer day services strategy ou.
 
Oracle Services Day 12.05.2010. Customer day services strategy keynote henrik...
Oracle Services Day 12.05.2010. Customer day services strategy keynote henrik...Oracle Services Day 12.05.2010. Customer day services strategy keynote henrik...
Oracle Services Day 12.05.2010. Customer day services strategy keynote henrik...
 
Oracle Services Day 12.05.2010. Making the most of Oracle Services
Oracle Services Day 12.05.2010. Making the most of Oracle ServicesOracle Services Day 12.05.2010. Making the most of Oracle Services
Oracle Services Day 12.05.2010. Making the most of Oracle Services
 
Oracle Services Day 12. 05. 2010. Consulting Final
Oracle Services Day 12. 05. 2010. Consulting FinalOracle Services Day 12. 05. 2010. Consulting Final
Oracle Services Day 12. 05. 2010. Consulting Final
 
Hp oracle information age 13.apr.2010.ppt [compatibility m
Hp oracle information age 13.apr.2010.ppt [compatibility mHp oracle information age 13.apr.2010.ppt [compatibility m
Hp oracle information age 13.apr.2010.ppt [compatibility m
 
Frank oracle strategy v2.3 fb.ppt [compatibility m
Frank   oracle strategy v2.3 fb.ppt [compatibility mFrank   oracle strategy v2.3 fb.ppt [compatibility m
Frank oracle strategy v2.3 fb.ppt [compatibility m
 
Alain ozan keynote zagreb.ppt [compatibility m
Alain ozan keynote zagreb.ppt [compatibility mAlain ozan keynote zagreb.ppt [compatibility m
Alain ozan keynote zagreb.ppt [compatibility m
 
Marin information age final2010.
Marin information age final2010.Marin information age final2010.
Marin information age final2010.
 
Oracle information age co croz-neos v2.2.
Oracle information age co croz-neos v2.2.Oracle information age co croz-neos v2.2.
Oracle information age co croz-neos v2.2.
 
Oracle information age 2010 infoart black.
Oracle information age 2010   infoart black.Oracle information age 2010   infoart black.
Oracle information age 2010 infoart black.
 
Hp ra za oracle grid final.
Hp ra za oracle grid   final.Hp ra za oracle grid   final.
Hp ra za oracle grid final.
 
Dw allegro alain ozan.
Dw allegro alain ozan.Dw allegro alain ozan.
Dw allegro alain ozan.
 
Db security vaba information age 2010 v6.ppt [compatibility m
Db security vaba information age 2010 v6.ppt [compatibility mDb security vaba information age 2010 v6.ppt [compatibility m
Db security vaba information age 2010 v6.ppt [compatibility m
 
Db security vaba information age 2010 v5.ppt [compatibility m
Db security vaba information age 2010 v5.ppt [compatibility mDb security vaba information age 2010 v5.ppt [compatibility m
Db security vaba information age 2010 v5.ppt [compatibility m
 
Combis ucm information age 2010 jeste li spremi za e poslovanje v2.
Combis ucm information age 2010 jeste li spremi za e poslovanje v2.Combis ucm information age 2010 jeste li spremi za e poslovanje v2.
Combis ucm information age 2010 jeste li spremi za e poslovanje v2.
 
Bi publisher ljiljana multicom.ppt [compatibility m
Bi publisher ljiljana  multicom.ppt [compatibility mBi publisher ljiljana  multicom.ppt [compatibility m
Bi publisher ljiljana multicom.ppt [compatibility m
 
Osb studija slucaja sgsb-a.ppt [compatibility m
Osb studija slucaja sgsb-a.ppt [compatibility mOsb studija slucaja sgsb-a.ppt [compatibility m
Osb studija slucaja sgsb-a.ppt [compatibility m
 

Recently uploaded

Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...fonyou31
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Disha Kariya
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024Janet Corral
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...christianmathematics
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingTeacherCyreneCayanan
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
Disha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfDisha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfchloefrazer622
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...PsychoTech Services
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room servicediscovermytutordmt
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationnomboosow
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...Sapna Thakur
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxVishalSingh1417
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfAyushMahapatra5
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpinRaunakKeshri1
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 

Recently uploaded (20)

Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writing
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
 
Disha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfDisha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdf
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room service
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdf
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 

Oracle technology day 19.5.2010. introduction to the web logic diagnostics framework

  • 1. ,QWURGXFWLRQ WR WKH :HE/RJLF 'LDJQRVWLFV )UDPHZRUN :/') 'XãNR 9XNPDQRYLü 6HQLRU 6DOHV &RQVXOWDQW
  • 2. :HE/RJLF 6HUYHU 0DQDJHG 6HUYHUV $GPLQ 6HUYHU FRQILJ [PO $GPLQ &RQVROH
  • 3. :HE/RJLF 'LDJQRVWLFV )UDPHZRUN ‡ :/') LV D FRRUGLQDWHG VWUXFWXUHG FROOHFWLRQ RI WRROV WKDW SURYLGHV D VHW RI PRQLWRULQJ DQG GLDJQRVWLF VHUYLFHV ‡ 7KHVH VHUYLFHV UXQ ZLWKLQ WKH :HE/RJLF 6HUYHU SURFHVV DQG DOORZ LW WR SDUWLFLSDWH LQ WKH VWDQGDUG VHUYHU OLIH FFOH
  • 4. :/') 'DWD ‡ 8VLQJ :/') RX FDQ GR WKH IROORZLQJ WR GLDJQRVWLF GDWD JHQHUDWHG E D UXQQLQJ VHUYHU DQG WKH DSSOLFDWLRQV GHSORHG ZLWKLQ LWV FRQWDLQHUV ± &UHDWH ± &ROOHFW ± $QDO]H ± $UFKLYH ± $FFHVV ‡ 7KLV GDWD SURYLGHV LQVLJKW LQWR WKH UXQ WLPH SHUIRUPDQFH RI VHUYHUV DQG DSSOLFDWLRQV WKDW HQDEOHV RX WR LVRODWH DQG GLDJQRVH IDXOWV ZKHQ WKH RFFXU
  • 5. 3UHYLHZ RI :/') 6HUYLFHV 0DQDJHU 'LDJQRVWLF &RQILJ 6HUYLFH ,QVWUXPHQWDWLRQ :DWFK +DUYHVW 'HVFULSWRU 6HUYLFH 6HUYLFH 6HUYLFH $UFKLYH 6HUYLFH ,QVWUXPHQWDWLRQ :DWFKHU 'HEXJ 6HUYLFH ,QVWUXPHQWDWLRQ 'DWD :DWFK 1RWLILFDWLRQ /RJJLQJ 6HUYLFH 3XEOLVKHUV 'LDJ ,PDJH 6HUYLFH :DWFK 5XOH 'DWD &ROOHFWRU $FFHVVRU 3URYLGHUV /RJJHU +DUYHVWHU &XUUHQW ,PDJH &DSWXUH $UFKLYH +LVWRULFDO /RJ 'DWD ,PDJH 6RXUFH $SSHQGHUV $UFKLYHU ,PDJH 0DQDJHU (YHQW $UFKLYHU ,PDJH /RJ (YHQW 'DWD $UWLIDFW 6WRUDJH 6WRUDJH 6WRUDJH
  • 6. 0%HDQV DQG ;0/ ‡ :/') LV FRQILJXUHG XVLQJ HGLW DQG GRPDLQ 0%HDQV DQG LV SHUVLVWHG LQ ;0/ ILOHV ‡ 7KH QDPHV RI WKH 0%HDQ DWWULEXWHV DUH FORVHO UHODWHG WR WKHLU FRUUHVSRQGLQJ ;0/ WDJ QDPHV [PO YHUVLRQ HQFRGLQJ 87) ! ZOGI UHVRXUFH ! QDPH!6HUYHU 'LDJ 0RGXOH QDPH! LQVWUXPHQWDWLRQ! HQDEOHG!WUXH HQDEOHG! LQVWUXPHQWDWLRQ! ZOGI UHVRXUFH!
  • 7. :KDW LV 0%HDQ ‡ 0DQDJHPHQW %HDQV 0%HDQV DUH REMHFWV WKDW HQFDSVXODWH WKH FRQILJXUDWLRQ RU WKH FXUUHQW VWDWH RI D GHYLFH ‡ :HE/RJLF XVHV WZR WSHV RI 0%HDQV ‡ RQILJXUDWLRQ 0%HDQV ‡ 5XQWLPH 0%HDQV
  • 9. :KDW ,V -0; ‡ 7KH -DYD 0DQDJHPHQW ([WHQVLRQV -0; LV D VWDQGDUG ZD WR DXWRPDWH WKH PDQDJHPHQW RI GHYLFHV XVLQJ -DYD ‡ -0; WHFKQRORJ GHFRXSOHV WKH PDQDJHG GHYLFH IURP WKH PDQDJHPHQW WRROV ‡ 7KH VSHFLILFDWLRQ GHVFULEHV 0%HDQV ZKLFK DUH WKH EXLOGLQJ EORFNV RI -0;
  • 10. :DV WR RQILJXUH :/') 7KH IROORZLQJ DUH ZDV RQH FDQ FRQILJXUH :/') ‡ 8VH WKH $GPLQ RQVROH IRU VHUYHU LQVWDQFHV DQG FOXVWHUV ‡ 8VH WKH :HE/RJLF 6FULSWLQJ 7RRO :/67 ‡ (PSOR -0; DQG :/') FRQILJXUDWLRQ 0%HDQV SURJUDPPDWLFDOO ‡ (GLW WKH ;0/ FRQILJXUDWLRQ ILOHV
  • 11. :/') RPSRQHQWV RQILJXUDWLRQ :/') RPSRQHQW +RZ ,W ,V RQILJXUHG DQG 3HUVLVWHG ,PDJH DSWXUH RQILJXUHG DV SDUW RI WKH FRQILJXUDWLRQ IRU D VHUYHU LQVWDQFH LQ D GRPDLQ $UFKLYH 3HUVLVWHG LQ GRPDLQ¶V FRQILJ [PO +DUYHVWHU RQILJXUHG DV GLDJQRVWLF PRGXOHV RU UHVRXUFHV WKDW FDQ EH GHSORHG WR VHUYHU :DWFK DQG 1RWLILFDWLRQ LQVWDQFHV ,QVWUXPHQWDWLRQ 6HUYHU 3HUVLVWHG LQ WKH GLDJQRVWLF UHVRXUFH GHVFULSWRU ILOHV ,QVWUXPHQWDWLRQ $SSOLFDWLRQ RQILJXUHG LQ D UHVRXUFH GHVFULSWRU ILOH GHSORHG ZLWK DSSOLFDWLRQ 3HUVLVWHG LQ WKH DSSOLFDWLRQ¶V DUFKLYH ILOH
  • 12. 'LDJQRVWLFV 6VWHP 0RGXOH ‡ $ GLDJQRVWLFV VVWHP PRGXOH LV D VVWHP UHVRXUFH XVHG WR FRQILJXUH WKH ,QVWUXPHQWDWLRQ +DUYHVWHU DQG :DWFK DQG 1RWLILFDWLRQ FRPSRQHQWV ‡ 6VWHP PRGXOHV DUH JOREDOO DYDLODEOH IRU WDUJHWLQJ WR VHUYHUV DQG FOXVWHUV FRQILJXUHG LQ D GRPDLQ ‡ 2QO RQH VVWHP PRGXOH FDQ EH DVVLJQHG WR D JLYHQ :/6 LQVWDQFH DW D WLPH ‡ $ GLDJQRVWLF VVWHP PRGXOH LV FUHDWHG DV D :/')5HVRXUFH%HDQ
  • 13. :HE/RJLF 6HUYHU 'LDJQRVWLFV /DE %URZVLQJ :HE/RJLF 6HUYHU 0EHDQV :/1DY ± RSHQ VRXUFH XWLOLW KWWS ZOQDY RSHQ FROODE QHW FG ?2UDFOH?0LGGOHZDUH?XVHUBSURMHFWV?GRPDLQV?'LDJQRVWLFV/DE?ELQ VHW'RPDLQ(QY FPG MDYD ZHEORJLF 'HSORHU XVHUQDPH ZHEORJLF SDVVZRUG ZHOFRPH WDUJHWV $GPLQ6HUYHU GHSOR ?'LDJQRVWLF/DE?8WLOLWLHV?ZOQDY ZDU KDQJLQJ :HE/RJLF 6HUYHU 'HEXJ VHWWLQJV RQILJXULQJ D -'% 'LDJQRVWLF $UFKLYH # F ?'LDJQRVWLF/DE?64/?:/') 'DWD $UFKLYH 2UDFOH GGO
  • 14. :HE/RJLF 6HUYHU 'LDJQRVWLFV /DE UHDWLQJ D 6VWHP 'LDJQRVWLF 0RGXOH GRPDLQBKRPH! FRQILJ GLDJQRVWLF 6VWHP 6FRSHG 'LDJQRVWLF 0RQLWRUV :/') 3URILOHV ZOV ! ZOVHUYHUB VDPSOHV VHUYHU H[DPSOHV VUF H[DPSOHV GLD JQRVWLFV ZOGISURILOHV VUF FG ?2UDFOH?0LGGOHZDUH?XVHUBSURMHFWV?GRPDLQV?'LDJQRVWLFV/DE?ELQ VHW'RPDLQ(QY FPG FG ?2UDFOH?0LGGOHZDUH?ZOVHUYHUB ?VDPSOHV?VHUYHU?H[DPSOHV? VUF?H[DPSOHV?GLDJQRVWLFV?ZOGISURILOHV?VUF MDYD ZHEORJLF :/67 HQDEOH$OO3URILOHV S XVHU ZHEORJLF SDVV ZHOFRPH XUO W ORFDOKRVW WDUJHWV $GPLQ6HUYHU ZOGI5HVRXUFH 'LDJQRVWLF/DE0RGXOH KDUYHVWHU3HULRG
  • 15. :HE/RJLF 6HUYHU 'LDJQRVWLFV /DE (QDEOLQJ $SSOLFDWLRQ 6FRSHG ,QVWUXPHQWDWLRQ ZHEORJLF GLDJQRVWLF [PO GHSOR EURZVHVWRUH ([SRUW DQG 7UDQVIRUPLQJ :/') (YHQW 'DWD FG ?2UDFOH?0LGGOHZDUH?XVHUBSURMHFWV?GRPDLQV?'LDJQRVWLFV/DE?ELQ VHW'RPDLQ(QY FPG FG ?'LDJQRVWLF/DE?7UDQVIRUPV MDYD ZHEORJLF :/67 FRQQHFW ZHEORJLF ZHOFRPH W ORFDOKRVW H[SRUW'LDJQRVWLF'DWD)URP6HUYHU ORJLFDO1DPH (YHQWV'DWD$UFKLYH H[SRUW)LOH1DPH 'LDJQRVWLF(YHQWV/DE [POµ [PO VWOHVKHHW WSH WH[W [VO KUHI ZOGI(YHQWV [VO !
  • 16. :HE/RJLF 6HUYHU 'LDJQRVWLFV /DE 7KH :/') $GPLQ RQVROH ([WHQVLRQ %($B+20(!?ZOVHUYHUB ?VHUYHU?OLE?FRQVROH H[W?GLDJQRVWLFV FRQVROH H[WHQVLRQ MDU RQILJXULQJ ROOHFWHG 0HWULFV +DUYHVWLQJ UHDWLQJ D 'LDJQRVWLFV :DWFK RQILJXULQJ :/') 1RWLILFDWLRQV FG ?2UDFOH?0LGGOHZDUH?XVHUBSURMHFWV?GRPDLQV?'LDJQRVWLFV/DE?E LQ? VHW'RPDLQ(QY FPG FG F ?GLDJQRVWLFODE?1RWLILFDWLRQV MDYD ZHEORJLF GLDJQRVWLFV VQPS FPGOLQH 0DQDJHU 6QPS7UDS0RQLWRU S
  • 17. :HE/RJLF 6HUYHU 'LDJQRVWLFV /DE 'LDJQRVWLF RQWH[W DQG 'H,QMHFWLRQ 0RQLWRUV 22.,( 75$(6(59/(7 RQILJXULQJ ROOHFWHG 0HWULFV +DUYHVWLQJ 6WULQJ FRRNLH6WU 75$(6(59/(7 6WULQJ ZOGIRRNLH1DPH ZHEORJLF GLDJQRVWLFV GH RRNLH FRRNLH QHZ RRNLH ZOGIRRNLH1DPH FRRNLH6WU UHVSRQVH DGGRRNLH FRRNLH !
  • 18. 4 $