In order to improve our organizational processes we need to know what the current state of the process is.

1. Where did the Time Go?
TLS Continuum How To Guide

2. Where has the time gone?
 Super Process Map
 Eagle Eye view to ground level
 Includes everything between steps
 Start with your process map as the basis

3. Recruitment Process Map
Hiring Manager
Candidate
Job
Requisition Interview
Offer
© 2015 Daniel Bloom & Associates, Inc

4. Basic Process Map
From previous slide
Each step represented by a block connected with arrows to show the flow
Is a look at an eagle’s height

5. Recruitment Process Map
Hiring Manager
Candidate
Job
Requisition Interview
Offer
© 2015 Daniel Bloom & Associates, Inc

6. Super process map
The super process map takes the process further
Now insert the following
Every decision
Every document
Every time period
Look at this example

7. Super process map diagram
© Daniel Bloom & Associates, Inc, 7
© 2015 Daniel Bloom & Associates, Inc

8. Super Process Map
Requires more critical analysis
Requires process refinement
Understanding of what is in it for the organization
Key to understanding the process

9. Super Process Map
From Michael George’s Pocket Tool Box on How to construct a Value
Stream Map
1. Determine what individual product/service will be mapped
2. Draw the process flow
3. Add the material flow
4. Add the information flow
5. Collect process data and connect it to the boxes
6. Add process and lead times data
7. Verify the map

10. Daniel Bloom
SPHR, Six Sigma Black Belt
Chief Executive Officer
Daniel Bloom & Associates, Inc.
PO Box 1233
Largo, FL 33779
(727) 581-6216
dan@dbaiconsulting.com
http://www.dbaiconsulting.com
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