3. Outline
Why is Time Management Important?
Goals, Priorities, and Planning
TO DO Lists
Desks, paperwork, telephones
Scheduling Yourself
Delegation
Meetings
Technology
General Advice
Strategies of Stress Management
3
4. Why Time Management is
Important?
By using time management
skills effectively, you can reduce
work stress by being more in
control of your time, and by
being more productive.
This ensures that you have
time to relax outside work.
4
5. Time Management and Stress
Bad Time Management =
Stress
Stress = Poor Productivity
5
6. The Problem is Severe
By some estimates, people waste
about 2 hours per day. Signs of
time wasting:
◦ Messy desk and cluttered (or no) files (see
next slide);
◦ Can’t find things;
◦ Miss appointments, need to reschedule
them late and/or unprepared for meetings;
◦ Volunteer to do things other people should
do;
◦ Tired/unable to concentrate
6
7. Hear me Now, Believe me Later
Being successful
doesn’t make you
manage your time well.
Managing your time
well makes you
successful.
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8. Goals, Priorities, and Planning
Why am I doing this?
What is the goal?
Why will I succeed?
What happens if I
chose not to do it?
8
9. PLANNING
Failing to plan is planning to
fail
Plan Each Day, Each Week,
Each Month
You can always change your
plan, but only once you have
one!
9
10. TO Do Lists
Break things down into
small steps
Like a child cleaning
his/her room
Do the ugliest thing
first 10
11. The four-quadrant TO DO List
Due Soon Not Due Soon
1 2
Important
Not
3 4
Important
11
12. Paperwork
Clutter is death; it leads to
thrashing. Keep desk clear:
focus on one thing at a time
A good file system is essential
Touch each piece of paper once
Touch each piece of email once;
your inbox is not your TODO
list 12
13. Telephone
Keep calls short; stand
during call
Start by announcing goals
for the call
Have something in view that
you’re waiting to get to next
13
14. Office Logistics
Make your office
comfortable for you, and
optionally comfortable for
others
No soft comfortable chairs!
14
15. Scheduling Yourself
You don’t find time for
important things, you make
it
Everything you do is an
opportunity cost
Learn to say “No”
15
16. Everyone has Good and Bad Times
Find your creative/thinking
time. Defend it ruthlessly,
spend it alone, maybe at
home.
Find your dead time.
Schedule meetings, phone
calls, and mundane stuff
during it. 16
17. Cutting Things Short
“I’m in the middle of something
now…”
Start with “I only have 5
minutes” – you can always extend
this
Stand up, stroll to the door,
complement, thank, shake hands
Clock-watching; on wall behind
them 17
19. Delegation is not dumping
Grant authority with
responsibility.
Concrete goal, deadline,
and consequences.
Treat your people well
19
20. Challenge People
People rise to the challenge:
You should delegate “until they
complain”
Communication Must Be Clear:
“Get it in writing”
Give objectives, not procedures
Tell the relative importance of
this task
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21. Meetings
Lock the door, unplug the phone
Maximum of 1 hour
Prepare: there must be an
agenda
1 minute minutes: an efficient
way to keep track of decisions
made in a meeting: who is
responsible for what by when?
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22. Technology
Laptop computer (and docking
station)
◦ You can scavenge time & work
anywhere
◦ one machine in your life is the right
number
Google (now with image search!)
Digital Library (I haven’t been in
the library in over five years)
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23. E-Mail Tips
Save all of it; no exceptions
If you want somebody to do something,
make them the only recipient. Otherwise,
you have diffusion of responsibility. Give a
concrete request/task and a deadline.
If you really want somebody to do
something, CC someone powerful.
Nagging is okay; if someone doesn’t respond
in 48 hours, they’ll probably never respond.
(True for phone as well as email).
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24. General Advice: Vacations
Phone callers should get two
options:
◦ If this can’t wait, contact so, so, person
at 080-350…
◦ Otherwise please call back June 1
Thisworks for Email too!
Vacations should be vacations.
◦ It’s not a vacation if you’re reading
email
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25. General Advice - D-O I-T N-O-W
D = Divide and conquer what you have to do. Break
big tasks into smaller pieces and give each piece a
realistic deadline.
O = Organize your materials... and plan how you will
tackle the job.
I = Ignore interruptions. Come in early or stay after
hours to assure needed quiet time to complete
important projects.
T = Take the time to learn how to do certain essential
things yourself instead of always having to wait for a
secretary, consultant or some other helper to do it for
you. 25
26. General Advice - D-O I-T N-O-W
N = Now, don’t procrastinate. Put the task
you have been dreading the most at the top of
your to-do list.
O = Opportunity is knocking. Take advantage
of opportunities.
W = Watch out for time gobblers such as the
Internet, E-mail, watching TV, talking on the
phone. But do make time to have lunch, exercise
and take vacations to recharge your batteries
and reconnect with your family and friends.
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27. STRESS MANAGEMENT
Stress happens when we are not relaxed,
when our minds aren't settled.
When there's too much to do, too many
distractions, and too many problems.
An overload of stress is bad for your
body, your emotional health, and your
business. You can't eliminate it
completely, but there are ways to reduce
your stress levels.
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28. STRESS MANAGEMENT
Stress management starts with identifying the
sources of stress in your life.
Your true sources of stress aren’t always
obvious, and it’s all too easy to overlook your
own stress.
Most definitely you’re constantly worried
about work deadlines. But maybe it’s your
procrastination, rather than the actual job
demands, that leads to deadline stress.
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29. STRESS MANAGEMENT
To identify your true sources of stress, look
closely at your habits, attitude, and excuses:
Do you explain away stress as temporary (“I
just have a million things going on right now”)
even though you can’t remember the last time
you took a breather?
Do you define stress as an integral part of your
work or home life (“Things are always crazy
around here”) or as a part of your personality
(“I have a lot of nervous energy, that’s all”).
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30. STRESS MANAGEMENT
Do you blame your stress on other
people or outside events, or view it
as entirely normal and
unexceptional?
Until you accept responsibility for
the role you play in creating or
maintaining it, your stress level will
remain outside your control.
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31. STRESS MANAGEMENT
Unhealthy ways of coping with
stress
Smoking
Drinking too much
Overeating or undereating
Zoning out for hours in front of the TV
or computer
Withdrawing from friends, family, and
activities 31
32. STRESS MANAGEMENT
Using pills or drugs to relax
Sleeping too much
Procrastinating
Taking out your stress on others
(lashing out, angry outbursts,
physical violence)
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33. STRESS MANAGEMENT STRATEGIES
Avoid unnecessary stress
Alter the situation
Adapt to the stressor
Accept the things you can’t
change
Make time for fun and
relaxation
Adopt a healthy lifestyle
33
34. #1: Avoid unnecessary stress
Learn how to say “no” – Know your limits and
stick to them. Taking on more than you can handle
is a surefire recipe for stress.
Avoid people who stress you out – If someone
consistently causes stress in your life and you can’t
turn the relationship around, limit the amount of
time you spend with that person or end the
relationship entirely.
Take control of your environment – If the
evening news makes you anxious, turn the TV off.
If traffic’s got you tense, take a longer but less-
traveled route.
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35. #1: Avoid unnecessary stress
Avoid hot-button topics – If you get
upset over religion or politics, cross them
off your conversation list.
Pare down your to-do list – Analyze
your schedule, responsibilities, and daily
tasks. Drop tasks that aren’t truly
necessary to the bottom of the list or
eliminate them entirely.
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36. #2: Alter the situation
Express your feelings instead of
bottling them up. If something or
someone is bothering you, communicate
your concerns in an open and respectful
way.
Be willing to compromise. When you
ask someone to change their behavior, be
willing to do the same. This way there will
be good chance of finding a happy middle
ground.
36
37. #2: Alter the situation
Be more assertive. Don’t take a
backseat in your own life. Deal with
problems head on, doing your best to
anticipate and prevent them. If you’ve got a
a deadline, tell any chatty colleague that
you only have five minutes to talk.
Manage your time better. Poor time
management can cause a lot of stress.
37
38. #3: Adapt to the stressor
Reframe problems. Try to view stressful
situations from a more positive perspective. Rather
than fuming about a traffic jam, look at it as an
opportunity to pause and regroup, listen to your
favorite radio station, or enjoy some alone time.
Look at the big picture. Take perspective of the
stressful situation. Ask yourself how important it
will be in the long run. Will it matter in a month? A
year? Is it really worth getting upset over? If the
answer is no, focus your time and energy
elsewhere. 38
39. #3: Adapt to the stressor
Adjust your standards. Perfectionism is a
major source of avoidable stress. Stop setting
yourself up for failure by demanding perfection.
Set reasonable standards for yourself and
others, and learn to be okay with “good
enough.”
Focus on the positive. When stress is getting
you down, take a moment to reflect on all the
things you appreciate in your life, including your
own positive qualities and gifts. This simple
strategy can help you keep things in perspective.
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40. #4: Accept the things you can’t
change
Don’t try to control the uncontrollable.
Many things in life are beyond our control—
particularly the behavior of other people.
Rather than stressing out over them, focus on
the things you can control such as the way you
choose to react to problems.
Look for the upside. As the saying goes,
“What doesn’t kill us makes us stronger.”
When facing major challenges, try to look at
them as opportunities for personal growth.
40
41. #4: Accept the things you can’t
change
Share your feelings. Talk to a
trusted friend or make an appointment
with a therapist.
Learn to forgive. Accept the fact
that we live in an imperfect world and
that people make mistakes. Let go of
anger and resentments. Free yourself
from negative energy by forgiving and
moving on.
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42. #5: Make time for fun and relaxation
Set aside relaxation time. Include
rest and relaxation in your daily
schedule. This is your time to take a
break from all responsibilities and
recharge your batteries.
Connect with others. Spend time
with positive people who enhance your
life. A strong support system will buffer
you from the negative effects of stress.
42
43. #5: Make time for fun and relaxation
Do something you enjoy every
day. Make time for leisure activities
that bring you joy, whether it be
stargazing, playing the piano, or
working on your bike.
Keep your sense of humor. This
includes the ability to laugh at yourself.
The act of laughing helps your body
fight stress in a number of ways.
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44. #6: Adopt a healthy lifestyle
Exercise regularly. Physical activity plays a key
role in reducing and preventing the effects of stress.
Make time for at least 30 minutes of exercise, three
times per week. Nothing beats aerobic exercise for
releasing pent-up stress and tension.
Eat a healthy diet. Well-nourished bodies are
better prepared to cope with stress, so be mindful
of what you eat. Start your day right with breakfast,
and keep your energy up and your mind clear with
balanced, nutritious meals throughout the day.
44
45. #6: Adopt a healthy lifestyle
Reduce caffeine and sugar. The temporary
"highs" caffeine and sugar provide often end in with a
crash in mood and energy. By reducing the amount
of coffee, soft drinks, chocolate, and sugar snacks in
your diet, you’ll feel more relaxed and you’ll sleep
better.
Avoid alcohol, cigarettes, and drugs. Self-
medicating with alcohol or drugs may provide an
easy escape from stress, but the relief is only
temporary.
Get enough sleep. Adequate sleep fuels your
mind, as well as your body. Feeling tired will
increase your stress because it may cause you to
think irrationally.
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