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THE ART AND SCIENCE OF 
ONBOARDING 
Ted Tencza 
CTO - finder.com.au 
@darthted
BACKGROUND 
Designed Atlassian's onboarding 
program “Bootcamp” 
Designed Bigcommerce's 
onboarding program 
Designed find...
QUESTIONS 
https://www.flickr.com/photos/jamuraa/813966437 
10
1 
DO DEVELOPERS HAVE ACCESS TO ALL 
NECESSARY SYSTEMS AND ACCOUNTS 
CREATED BEFORE THEY START?
2 
DOES YOUR COMPANY HAVE A 
SPECIFIC LIST OF GOALS TO 
ACCOMPLISH FOR THE 
ONBOARDING? 
https://www.flickr.com/photos/ani...
3 
DO THE GOALS EXPLAIN 
AND RE-ENFORCE 
COMPANY VALUES 
AND MISSION? 
https://www.flickr.com/photos/inkybob/122476158
ARE THE PEOPLE INVOLVED ACTIVE 
MEMBERS OF THE TEAM TRAINED ON 
HOW TO DELIVER INFORMATION? 
Not HR. 
https://www.flickr.c...
5 
DO DEVELOPERS HAVE A 
FULLY FUNCTIONING DEV ENVIRONMENT 
BEFORE LUNCH?
6 
DO DEVELOPERS WRITE 
AND COMMIT NON-TRIVIAL 
CODE FOR PRODUCTION 
SYSTEMS ON THE FIRST 
DAY? 
https://www.flickr.com/ph...
7 
ARE DEVELOPERS INSTRUCTED IN 
HIDDEN/INSTITUTIONAL KNOWLEDGE 
EARLY ON? 
https://www.flickr.com/photos/aigle_dore/63651...
8 
DO DEVELOPERS HAVE A DESIGNATED 
PERSON THEY CAN GO TO FOR HELP?
9 
IS THE PROGRAM MOSTLY UNIFORM 
BETWEEN LOCATIONS, BETWEEN TEAMS, 
AND FOR VARYING SENIORITY LEVELS?
10 
IS THE ONBOARDING PROGRAM 
REGULARLY IMPROVED WITH INPUT FROM 
NEW HIRES AND PARTICIPANTS?
THANK YOU 
Ted Tencza 
http://www.meetup.com/Syd-Technology- 
Leaders/ 
@darthted
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The Art and Science of Onboarding

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Onboarding - CTO Summit Sydney presentation

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The Art and Science of Onboarding

  1. THE ART AND SCIENCE OF ONBOARDING Ted Tencza CTO - finder.com.au @darthted
  2. BACKGROUND Designed Atlassian's onboarding program “Bootcamp” Designed Bigcommerce's onboarding program Designed finder.com.au’s onboarding program
  3. QUESTIONS https://www.flickr.com/photos/jamuraa/813966437 10
  4. 1 DO DEVELOPERS HAVE ACCESS TO ALL NECESSARY SYSTEMS AND ACCOUNTS CREATED BEFORE THEY START?
  5. 2 DOES YOUR COMPANY HAVE A SPECIFIC LIST OF GOALS TO ACCOMPLISH FOR THE ONBOARDING? https://www.flickr.com/photos/anitacanita/2106907984
  6. 3 DO THE GOALS EXPLAIN AND RE-ENFORCE COMPANY VALUES AND MISSION? https://www.flickr.com/photos/inkybob/122476158
  7. ARE THE PEOPLE INVOLVED ACTIVE MEMBERS OF THE TEAM TRAINED ON HOW TO DELIVER INFORMATION? Not HR. https://www.flickr.com/photos/menlopics/3928252097 4
  8. 5 DO DEVELOPERS HAVE A FULLY FUNCTIONING DEV ENVIRONMENT BEFORE LUNCH?
  9. 6 DO DEVELOPERS WRITE AND COMMIT NON-TRIVIAL CODE FOR PRODUCTION SYSTEMS ON THE FIRST DAY? https://www.flickr.com/photos/adactio/8371213156
  10. 7 ARE DEVELOPERS INSTRUCTED IN HIDDEN/INSTITUTIONAL KNOWLEDGE EARLY ON? https://www.flickr.com/photos/aigle_dore/6365101775
  11. 8 DO DEVELOPERS HAVE A DESIGNATED PERSON THEY CAN GO TO FOR HELP?
  12. 9 IS THE PROGRAM MOSTLY UNIFORM BETWEEN LOCATIONS, BETWEEN TEAMS, AND FOR VARYING SENIORITY LEVELS?
  13. 10 IS THE ONBOARDING PROGRAM REGULARLY IMPROVED WITH INPUT FROM NEW HIRES AND PARTICIPANTS?
  14. THANK YOU Ted Tencza http://www.meetup.com/Syd-Technology- Leaders/ @darthted

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