Somewhere under the surface of corporate technical documentation is a tectonic shift in the culture of content authoring. Close to the molten core of content chaos is the open source software sector, where dispersed and disparate communities author endless streams of community documentation. These streams are fed into the engines of enterprise technical writing to form the impressive tomes of knowledge that apparently nobody reads anymore. Until they have to.
In this journey, content author and startup advocate David Ryan traces his adventures as a writer working for the world's first billion dollar open source software company. A company where "we've always done it this way" is no reason at all, and constant innovation has led to the first fully end-to-end open source and topic-based authoring platform, the PressGang CCMS.
But of course, any new tool merely means the chance to discover new problems, new processes, and new opponents. If you're advocating for change in your own corporate structure, contemplating a shift to topic-based content development, or if you simply enjoy stories of danger and delight, you need to hear this. Come along to learn how a tiny side-project in Brisbane became the default global authoring platform for a company publishing over 800 titles in over 22 languages. Discover the secrets for surviving the leap across the skunkwork chasm. And hear how a gang of technical writers got away with it all.