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40
                                                               KEYNOTE SPEAKER




                          HR organisations have been much too slow in adapting new technologies,
                says the US-based recruitment consultant. Will offering more sophisticated yet easier-to-use
                              tools help bring “talent management” into the digital media age?




 Human resources



“ The solution and the challenge
 remain human-based”
 Aaron Grunwald (interview), Greg Cradick (photo)




                                                                                                               } 42



                                                    PAPERJAM              MANAGEMENT
42
                                                                  KEYNOTE SPEAKER




                                                            The employee’s perspective
                                                            A promising career path is more important to jobseekers than salary, training or company
                                                            reputation, according to a survey of approximately 1,300 employees in five European countries
                                                            including Luxembourg by the recruitment firm Tempo-Team.
40   {
                                                            WHEN SEARCHING FOR A NEW JOB, EMPLOYEES SAID THEY LOOKED FOR:
                                                            An interesting and stimulating job
                                                                                                                   58%
                                                            Good work/life balance
                                                                                                             48%
                                                            Good pay
                                                                                                       34%
                                                            A financially sound company


          Source: Tempo-Team research, published May 2011
                                                                                                   29%
                                                            A company that communicates openly with staff
                                                                                                 16%
                                                            A company that makes a significant investment in talent
                                                                                            11%
                                                            A company with a reputation of being one of the best employers
                                                                                          9%
                                                            An innovative company
                                                                                       6%




         PAPERJAM                                                            MANAGEMENT
43
                                                                                   KEYNOTE SPEAKER




Employers rate themselves
While employers in the Grand Duchy are confident they are doing a good job in recruiting
overall, they are less sure about their use of technology, according to Deloitte Luxembourg’s
Talent Management survey of 200 executives and operational and HR managers.



HOW WOULD YOU RATE YOUR ORGANISATION’S                      HOW WOULD YOU RATE YOUR ORGANISATION’S                         HOW WOULD YOU RATE YOUR ORGANISATION’S
PERFORMANCE IN RECRUITMENT AND ATTRACTION                   PERFORMANCE IN ALIGNMENT OF TALENT AND                         PERFORMANCE IN USE OF HR TECHNOLOGY?

OF TALENT?                                                  BUSINESS PRIORITIES?



                               7%                                                        9%
                                                                                                                                                        18%
                    3%                                                      5%                                                             7%


 28%




                                                                                                                                                                         Source: Deloitte Luxembourg research, published May 2011
                                                        34%                                                          29%


                                            61%
                                                                                                     52%
                                                                                                                                                                46%


  Excellent
  Good
  Poor
  Don’t know




                                                                                            TALENT ECOSYSTEM

                                                                                            Award-winning project
                                                                                            Dave Mendoza’s “talent ecosystem” proj-         The system maps “competitors’ email
                                                                                            ect with client Informatica was honoured        nomenclatures and web domains, fol-
                                                                                            last year with one of the industry’s best       lowed by a compilation of those competi-
                                                                                            known accolades, the “ERE Recruiting            tors’ documented product data,” which
                                                                                            Excellence Award for Most Strategic             is then compared to social media, blogs
                                                                                            Use of Technology.”                             and networking forums such as LinkedIn
                                                                                            “Major corporations that invest in develop-     Groups, and industry conference agendas.
                                                                                            ing deep and highly organised competitive       “By continuously monitoring our compe-
                                                                                            intelligence libraries focus on product mar-    titors’ areas of expertise we identify
                                                                                            keting objectives,” Mendoza explains.           learning institutions as well as job title
                                                                                            “Talent acquisition objectives are seldom       variations throughout the world,” he says.
                                                                                            afforded such order and precision.”             “Our competitive intelligence investment
                                                                                            So Informatica created a “knowledge             is also noteworthy as a benchmarking
                                                                                            management system that facilitates novice       tool. By charting the social media imprint
                                                                                            recruiters to quickly adapt and produce         of our competitors, we enhance our own
                                                                                            output matching the proficiency level           strategies to meet and exceed our long
                                                                                            of experienced veterans.”                       term goals,” notes Mendoza. A. G.




                                                          } 44




                                                                     PAPERJAM                 MANAGEMENT
44
                                                                                      KEYNOTE SPEAKER




                                                                                Today’s HR systems
                                                                                Deloitte research found the vast majority of HR technology
                                                                                used in Luxembourg today addresses administrative work,
                                                                                but largely leaves recruitment unaddressed.



43   {
                                                                                                                          18%
                                                                                                                        Personnel
                                                                                                                      administration
                                                                                  12%                    13%
                                                                             Compensation
                                                                                                    Performance
                                                                                                    management
                                                                                                      & talent
                                                                                                    assessment                   14%
                                                                                                                           Managing leave

                                                                                                        2%   Succession
                                                                                                             planning

                                                                                             12%
                                                                                            Time                           10%
                                                                                         management                     Learning
                                                                                                                       management



                                                                                                           10%
                                                                                                        Recruitment




                                                                                When asked about the evolution of their “talent technology,”
                                                                                Luxembourg employers said little would change in the near future.



                                                                                              We have a strategy
                                                                                              for talent technology                            We have a strategy
                                                                                              that we are currently           20%              for talent technology
                                                                                              implementing                                     that we are currently
                                                                                16%                                                            implementing




                                                                                                                                                                       Source: Deloitte Luxembourg research, published May 2011
                                                                                                          14%
                                                                               We are evaluating
                                                                               talent technology
                                                                                        solutions
                                                                                                                                                    50%
                                                                                                                  We do not plan to
                                                                                                                  expand our use of
                                                                                                                   talent technology




         BIOGRAPHY

         Social media sourcer
         Dave Mendoza, principal of Dave Mendoza    clients have included Freescale Semi-      delegate and allowing others to share
         & Associates, is an award winning blog-    conductor, LinkedIn and Microsoft. He      parts of the whole. It’s all a process of key
         ger (www.sixdegreesfromdave.com),          has presented online workshops on          moments and actors, never an army of
         global speaker and corporate staffing      sourcing methodologies as an adjunct       one,” he says. Mendoza received both
         consultant. In 2010 he was named one       faculty member at JobMachine.net, and      a bachelor’s degree in Russian and Central
         of HRExaminer’s “Top 25 Most Influential   been a speaker at recruitment confer-      European studies and a master’s degree
         Online Recruiters” and “Top 25 Online      ences from California to France, the       in public administration with a human
         Influencers in Talent Management.”         Netherlands and Spain. “I have learned     resources management emphasis from
         In addition to Informatica, Mendoza’s      the importance of regulating myself to     California State University, Fullerton. A. G.



                                                                          PAPERJAM                  MANAGEMENT

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HR Technology Survey Results

  • 1. 40 KEYNOTE SPEAKER HR organisations have been much too slow in adapting new technologies, says the US-based recruitment consultant. Will offering more sophisticated yet easier-to-use tools help bring “talent management” into the digital media age? Human resources “ The solution and the challenge remain human-based” Aaron Grunwald (interview), Greg Cradick (photo) } 42 PAPERJAM MANAGEMENT
  • 2.
  • 3. 42 KEYNOTE SPEAKER The employee’s perspective A promising career path is more important to jobseekers than salary, training or company reputation, according to a survey of approximately 1,300 employees in five European countries including Luxembourg by the recruitment firm Tempo-Team. 40 { WHEN SEARCHING FOR A NEW JOB, EMPLOYEES SAID THEY LOOKED FOR: An interesting and stimulating job 58% Good work/life balance 48% Good pay 34% A financially sound company Source: Tempo-Team research, published May 2011 29% A company that communicates openly with staff 16% A company that makes a significant investment in talent 11% A company with a reputation of being one of the best employers 9% An innovative company 6% PAPERJAM MANAGEMENT
  • 4. 43 KEYNOTE SPEAKER Employers rate themselves While employers in the Grand Duchy are confident they are doing a good job in recruiting overall, they are less sure about their use of technology, according to Deloitte Luxembourg’s Talent Management survey of 200 executives and operational and HR managers. HOW WOULD YOU RATE YOUR ORGANISATION’S HOW WOULD YOU RATE YOUR ORGANISATION’S HOW WOULD YOU RATE YOUR ORGANISATION’S PERFORMANCE IN RECRUITMENT AND ATTRACTION PERFORMANCE IN ALIGNMENT OF TALENT AND PERFORMANCE IN USE OF HR TECHNOLOGY? OF TALENT? BUSINESS PRIORITIES? 7% 9% 18% 3% 5% 7% 28% Source: Deloitte Luxembourg research, published May 2011 34% 29% 61% 52% 46% Excellent Good Poor Don’t know TALENT ECOSYSTEM Award-winning project Dave Mendoza’s “talent ecosystem” proj- The system maps “competitors’ email ect with client Informatica was honoured nomenclatures and web domains, fol- last year with one of the industry’s best lowed by a compilation of those competi- known accolades, the “ERE Recruiting tors’ documented product data,” which Excellence Award for Most Strategic is then compared to social media, blogs Use of Technology.” and networking forums such as LinkedIn “Major corporations that invest in develop- Groups, and industry conference agendas. ing deep and highly organised competitive “By continuously monitoring our compe- intelligence libraries focus on product mar- titors’ areas of expertise we identify keting objectives,” Mendoza explains. learning institutions as well as job title “Talent acquisition objectives are seldom variations throughout the world,” he says. afforded such order and precision.” “Our competitive intelligence investment So Informatica created a “knowledge is also noteworthy as a benchmarking management system that facilitates novice tool. By charting the social media imprint recruiters to quickly adapt and produce of our competitors, we enhance our own output matching the proficiency level strategies to meet and exceed our long of experienced veterans.” term goals,” notes Mendoza. A. G. } 44 PAPERJAM MANAGEMENT
  • 5. 44 KEYNOTE SPEAKER Today’s HR systems Deloitte research found the vast majority of HR technology used in Luxembourg today addresses administrative work, but largely leaves recruitment unaddressed. 43 { 18% Personnel administration 12% 13% Compensation Performance management & talent assessment 14% Managing leave 2% Succession planning 12% Time 10% management Learning management 10% Recruitment When asked about the evolution of their “talent technology,” Luxembourg employers said little would change in the near future. We have a strategy for talent technology We have a strategy that we are currently 20% for talent technology implementing that we are currently 16% implementing Source: Deloitte Luxembourg research, published May 2011 14% We are evaluating talent technology solutions 50% We do not plan to expand our use of talent technology BIOGRAPHY Social media sourcer Dave Mendoza, principal of Dave Mendoza clients have included Freescale Semi- delegate and allowing others to share & Associates, is an award winning blog- conductor, LinkedIn and Microsoft. He parts of the whole. It’s all a process of key ger (www.sixdegreesfromdave.com), has presented online workshops on moments and actors, never an army of global speaker and corporate staffing sourcing methodologies as an adjunct one,” he says. Mendoza received both consultant. In 2010 he was named one faculty member at JobMachine.net, and a bachelor’s degree in Russian and Central of HRExaminer’s “Top 25 Most Influential been a speaker at recruitment confer- European studies and a master’s degree Online Recruiters” and “Top 25 Online ences from California to France, the in public administration with a human Influencers in Talent Management.” Netherlands and Spain. “I have learned resources management emphasis from In addition to Informatica, Mendoza’s the importance of regulating myself to California State University, Fullerton. A. G. PAPERJAM MANAGEMENT