1. 6200 Speyside Dr. David Nygren dave.nygren@gmail.com
Austin, TX 78754 Home: 512-278-1647
(Formal job history on pages 3-4) Mobile: 512-656-8202
PROFESSIONAL PROFILE
Experienced, motivated, & dedicated professional with 13+ years at IBM leading divisions to Experience / Competencies
notable results through program level management, communications, & relationship management.
Communications
Recognized for consistent excellence, exceptional interpersonal skills, rapid execution, &
Relationship Management
meticulous attention to every customer component & detail.
Program Level Management
Highly adept at managing plans and details to ensure the success of leaders, teams, & customers.
Project Management
Excel at detailed requirements gathering, communicating effectively, & coordinating / executing a
Finance & Budgeting
well-organized plan from a program level perspective.
Operations
Highest quality customer service resulting in high customer satisfaction.
Event Management
Ingrained belief in the highest levels of integrity & ethical business conduct.
Team Management
Communications Vendor Management
Business Analyst / Operations Hardware Development
Employee
Expense Relationship Management Hardware Manufacturing
Executive
Budgeting Team Management Customer-facing
Counsel (HR)
Forecasting / Projections Customer Support Audio/Visual
Diversity
Analysis & Reporting Outsourcing Retail
Strategic / Corporate
Resource Planning Liaison
Site Branding
Demand Planning Communications Project Management
Site Culture / Identity
Capital Expense Process Improvement Leadership
Intranet Development
Asset Management Cost Reduction Communications
Planning
Project Management PO’s Customer Facing
Coordination
Vendor Management Voice of the Customer
Relationship Management Problem Solving
Project Management Negotiations
Event Management Process Improvements
A/V Support Performance Improvements
Motivation
Photography
Coordination
Customer Service
Collaboration
Community Relations
Cross Functional
Charitable Campaigns
Global Teaming
Security Expectations
Perceptions
Relationship Management
Relationship Management
Team Management
Trust Moral People / Behavior
Accountability Ethical
Dependability Genuine
Communications Attentive Customers / Partners
Customer Service Priorities IBM
Customer’s Business Timing Sony
Customer’s Goals Proactive People / Behavior
SCEI
Partners / Alliances Market Why
SCEA
Competitors Environment Motivators
Toshiba
Channels Vendors Behavioral Patterns
Microsoft
Communications Style
Nintendo
Thought Process
Raytheon
Reasoning
Emotional Factors Rambus
“He very willingly took on assignments (even when
Point of View Teradyne
he didn't necessarily have all the skills needed) and
Body Language Kraft
quickly learned what he needed to know in order to
Common Ground Philip Morris
complete the assignment. He was always thinking
Differences Towers Perrin
out of the box. Plus, he has a great sense of humor Macy’s
Listening / Hearing / Understanding
which makes working with him easy and enjoyable! Sympathy / Empathy Geoffrey Beene
I'd highly recommend Dave for anything.....” Buy-in Circuit City
Andi Handy, Site HR Manager, IBM Value Global Foundries
Preferences
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2. 6200 Speyside Dr. David Nygren dave.nygren@gmail.com
Austin, TX 78754 Home: 512-278-1647
(Formal job history on pages 3-4) Mobile: 512-656-8202
Hardware Development
Personal Traits “Dave is one of
Integrity Leader Microprocessor Hardware Manufacturing those rare
Ethical Mentor Cell Technology people who can
90nm, 65nm, 45nm,
Honest Experienced Technical Documentation do almost
32nm, 22nm
Loyal Motivated Errata anything that
Trustworthy Flexible 300mm, 200mm
Wafer Level Testing needs to be
Enthusiastic Dedicated Wafer
DFT done. He has
Logical Reliable Masks
System Level Testing
Practical Detail-oriented SOI great technical
Creative Efficient Memory
FEOL expertise and
Perceptive Go-to-guy Root-cause
BEOL has a real knack
Calm Consistent Characterization
Responsible Thorough Tape-out for solving
Qualification
Conscientious Team Player WFT problems and
Verification
Yield meeting
Project Management
Burn-in challenges. He's
Sales both a leader
and a great
Sales Manager Inventory
team player,
Leadership Buyer
Teaming very reliable,
Consultant Training
Client Expectation Purchasing Executives very responsible.
Sales Generation PO’s Management I recommend
Customer Service Merchandising HR him without any
Relationship Management People / Behavior Finance reservations.”
Targets Strategy Marketing
Commission Security Legal Lynn Denton,
Procurement Senior
HW & SW Engineers Communications
“Dave's work was Advisor, IBM
critical to me and
Team Management
my team in
successfully Leadership Vendor Management
preparing for and Collaboration
Communication Event Management
executing critical Communication
Planning
milestones … His Dynamics Logistics
Scheduling
clear written and Conflict Resolution Coordination
Ownership
verbal Motivation Leadership
Negotiations
communication Morale Communication
Contracts
skills were a Accountability Marketing
Conduct
Empowerment Scheduling
tremendous Collaboration
Recognition Audio / Visual
asset…” Logistics
Relationship Management Project Management
Nikki Criscolo, Change Management
People / Behavior Relationship Management
Manager, IBM Relationship Management
Team Management
People / Behavior
Vendor Management
“Dave is a very People / Behavior
personable project
Audio / Visual
manager who has Security
demonstrated the Business Development Sub-contractors
Crime Prevention Loss Prevention
ability to develop Installations Effects
Product Security Safety
valued relationships Custom Solutions Sets
Information Security Deterrence
Logistics Photography
with technical Location Security Detection
Audio Video Camera
leaders of different Physical Security Personnel Identification
Video Leader / Team
disciplines.” Communications Human Response
Lighting Vendor Management
Surveillance Apprehension
Steven Roberts, Editing Event Management
Video People / Behavior
Manager, IBM Projection Project Management
Mixing Console Team Management
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3. 6200 Speyside Dr. David Nygren dave.nygren@gmail.com
Austin, TX 78754 Home: 512-278-1647
Mobile: 512-656-8202
PROFESSIONAL EXPERIENCE
IBM (International Business Machines) May 1998 – June 2011
Business Operations Analyst May 2008 – June 2011
Systems & Technology Group, Austin, Texas
“Dave is a pleasure to work
Managed and tracked $50M program expense budget, including 220+ headcount, with, thorough, and
conscientious. I have always
and all project materials (manufacturing & lab) for VP, Design and Engineering,
found that communication
Technology Development. Managed $2M capital expense budget across all
(both oral and written) is one
projects.
of his strongest qualities. His
Performed daily analysis ensuring success of quarterly projections to reduce FY
impact on our business was
expenses to meet $48M target.
solid, and I thoroughly
Communicated forecast status via 1-on-1 and group presentations to ensure the appreciated his contribution to
VP and Senior Leadership Team are aligned. Lead meetings with the our team.”
management team to assess accurate financial projections and ensure timely
invoicing from vendors. Resham Kulkarni,
Accomplishments: Extremely accurate forecasts for 3 consecutive years with Product Development
Business Operations, IBM
less than a 2% variance per quarter.
Project Manager, PMP October 2005 – May 2008
Sony, Toshiba, IBM Design Center, Austin, Texas
Led a team of 10+ technical editors / 4 technical writers to successfully create, produce, and translate 30+ technical
documents for the Cell/B.E. processor powering the Sony PlayStation®3. Organized processes to ensure the
project was being accurately documented for Sony and Toshiba.
Led a team of 5 DFT (Design For Test) engineers that wrote and debugged wafer and chip (system) level tests.
Coordinated global remote teams spanning 3 design levels to meet deliverables and deadlines.
Helped the Sony, Toshiba, & IBM team overcome the language barrier between the Japan and US teams. Managed
all communication between the teams including technology, technical writers, and document approvers.
Led regular meetings with 3 geographically disparate teams to make
certain everyone was aligned and in support of the technical information
“Dave is a very loyal and dedicated worker. I and documentation process. Ensured all confidential and proprietary
recommend him for any position.” information for all 3 companies was omitted.
Steven Roberts, Manager, IBM Received favorable formal and informal feedback on the overall
improvement of the customer relationship due to efforts to streamline
“Dave knows how to work with different people communication, reduce redundancies, and improve processes.
from different cultures, languages, and Accomplishments: Successfully turned around a chaotic and
background. Dave’s attention to detail and problem situation on the overall documentation project to ultimately create
organizing project skills are remarkable. high levels of customer satisfaction. Received feedback from company
Masaru Igari, Project Coordinator, Sony and client leadership that they were extremely happy with the project
Computer Entertainment America Inc. turnaround, the way the project was managed, and the ultimate
deliverable of the technical documents.
Staff Communications Professional, Austin, Texas November 2000 – October 2005
Media Communications Contractor, Poughkeepsie, New York May 1998 – November 2000
Internal/Executive Employee & Site Communications
Created systems and tools to aid the IBM Austin Site Communications Department in improved employee and
executive communications for a site of 6,200+ employees. Served as counsel to HR, the Media Relations team,
Executives, and other site organizations on effective employee communications planning.
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4. 6200 Speyside Dr. David Nygren dave.nygren@gmail.com
Austin, TX 78754 Home: 512-278-1647
Mobile: 512-656-8202
Created an intranet site for IBM Austin employee news and information.
Measured the success of the site via metrics and web surveys to determine it was
“That's perhaps what
one of the most used intranet sites throughout the US IBM organization. Worked
impressed me the most --
with Photoshop and HTML to create an interesting and engaging visual site that
Dave's ability to quickly learn
helped the Austin site to create a cultural identity. The site became a model of
and apply something…I still call
success for other corporate communication strategies. Additionally, created 5
other separate intranet sites including 64 separate web pages to enable the sales him with questions because he
teams to access product information to best leverage techniques used during either has an answer, or knows
prospective client engagements. where I can find one.”
Planned and executed local site strategies and events based on corporate and Chris Nay,
Systems / Technology Group initiatives. Chair for the Austin’s Men’s Diversity Communications Specialist, IBM
Network Group (2005) and member of the Austin Spirit Team (2000-2005)
promoting diversity and improving morale – award received. Co-chaired the “Dave Nygren is smart, works
Employee Charitable Contributions Campaign communications committee (2000- hard, and is nice to work with.
2004 / Chair 2005) – award received. Represented IBM at 10+ external
He's one of those rare
Corporate Community Relations events.
communications guys who also
Set up a successful internal TV network to broadcast relevant information on
is very strong technically. I was
promotions, site events, team accomplishments, etc. to improve morale and help
lucky to have him on my team.”
develop a site identity. Leveraged various communication tools to communicate
critical and relevant IBM corporate, brand, and site news. Jeff Gluck,
Set up all A/V logistics including sound systems, laptops, microphones, lights, and Director, Communications, IBM
remote meeting broadcast to ensure successful team and all-hands meetings
resulting in an annual savings of $100,000+. Managed all photography including
equipment selection, taking photos at events for employee recognition, and passports.
Signet Staging, Inc., LaGrangeville, New York May 1997 – November 2000
South Central Region Manager / A/V Technician
Provided Sound, Video Projection, Lighting, & Staging for small (25-100) to large (500-10,000+) Corporate Business
Meetings, Events, Trade Shows, & Product Launches for brands like Kraft, Jell-o, Kool-Aid, Capri Sun, Philip Morris,
Johnson & Johnson, & IBM.
Delivered Audio/Visual and media support for 25+ meetings & events annually for IBM including post & pre-production
activities such as Audio editing, Video editing, Voice-Overs, and Graphics Editing.
Hired & managed 20+ sub-contractors & vendors annually to deliver media communications at client & remote
meeting sites. Managed logistics, planning, scheduling, site surveys, & agendas.
EDUCATION AND CERTIFICATIONS
Bachelor of Music in Music Industry with Performance Honors
Syracuse University, VPA - School of Visual and Performing Arts
PMP® (Project Management Professional)
PMI (Project Management Institute)
IBM Project Management Certification Education Curriculum
250+ hours of coursework
Leadership Skills for Managers Certificate
University of Texas, Continuing & Extended Education
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