This document provides an overview of the Global Reservation and Distribution System called FlexBook. FlexBook is a globally available reservation system that can manage reservations for resources like hotel rooms, meeting rooms, and equipment as well as events like conferences, workshops, and tours. It provides a flexible system that can be used by businesses in various sectors like conferences, sports centers, rentals, healthcare, and more. The system allows providers to manage resources with calendars and availability, events can be one-time or recurring, and users can make and pay for reservations. It also includes features like notifications, reports, tickets, and integrations for payments and websites. FlexBook is offered as a monthly SaaS solution with various support plan options.
2. System overview
• Globally available reservation and distribution system of resources
and events
• Resource – anything available for reservation (hotel room, meeting
room, sport court, car, motorbike, human resources like hairdresser,
trainer, etc.)
• Event – any event available for one or many attendees (training,
workshop, conference, sightseeing, travel tour, etc.)
3. Business Use Cases
• FlexBook is flexible and can be used for variety of business use cases
• Example of business segments where FlexBook can be used
• Conferences and workshops
• Sport centers
• Rental
• Healthcare
• Hair dressers
• Physiotherapists
• Massage
• Etc.
4. Basic System Objects
• Resources
• Events
• Provider – business entity providing resources and events
• Organizer – event organizer
• Tags – labels and keywords used for resources and event classification
5. Resources
• Each resource has a calendar
• Availability
• Unavailability
• Resource can be reserved
directly
• Resource can be used for
event and reserved indirectly
6. Events
• Single Event
• Recurring Event
• Periodically recurring event
• Reservation per single lesson
or the whole cycle
• Waiting lists
7. Payments
• Cash
• FlexBook Credit system
• Each user can buy credits
• Credits can be used for reservations
• FlexBook Vouchers / Season Tickets
• Regular users can buy Vouchers with specific
condition for better price (discount)
• On-line payments
• CSOB - https://platebnibrana.csob.cz
• Comgate - https://www.comgate.cz/
• Integration with any on-line payment
systems on demand
11. Web & App Integration
• Backoffice and APIs provided as SaaS
in the cloud
• JavaScript components
• Quick and seamless integration into any
Web Portal or CMS (WordPress, Joomla,
Drupal, etc.)
• Content dynamically pulled from
Backoffice (AJAX)
• Optimized for custom style (CSS)
integration
• REST API for custom integrations
12. Web Portals
• Simple Web Pages can be crated
directly in FlexBook reservation
system
• Web Portals can be created and
published within several minutes
16. Business Model
• FlexBook is SaaS solution therefore IT infrastructure and software
costs are included in monthly charges
• Monthly charges
• Support –> from 750 CZK
• Fix fee for reservation –> 0 – 20 CZK
• Dynamic fee for payed reservation –> 0% - 10%
17. Support Models
• BASIC
• Fix monthly fee –> 750 CZK
• Max 1 hour per month of support and consulting
• STANDARD
• Fix monthly fee –> 2,500 CZK
• Max 1 hour per week of support and consulting
• BRONZE
• Fix monthly fee –> 5,000 CZK
• Max 2 hours per week of support and consulting
• SILVER
• Fix monthly fee –> 10,000 CZK
• Max 4 hours per week of support and consulting
• GOLD
• Fix monthly fee –> 20,000 CZK
• Max 1 business day (8 hours) per week of support and consulting
• PLATINUM = 5x GOLD
• Fix monthly fee –> 100,000 CZK
• 5x8 of support and consulting
• Software development of mutually agreed feature requests included
18. References
o CzechTourism
o Kayak Beach Bar
o www.kayakbeachbar.cz
o Racek
o www.racek.cz
o Beach Klub Ládví
o www.beachklubladvi.cz