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PURPOSE

   Provide services to those who could not access traditional
    treatment
       Remote locations
       Areas where behavioral health services is poor
       Travel schedules for employer
       Those with health conditions that prohibit traditional face-to-face car
       Unique circumstances
CLINICAL ASSESSMENT             ASSESSMENT FOR
  The clinical intake,         AC/ESS
   assessment, and initial
   interview must be
                                   Assessment of level of
   conducted in person.             motivation
  AC/ESS assessment for
                                   Access to a computer
   appropriateness - in             and availability to
   person                           complete program
  Treatment planning is
                                    requirements
   conducted in person
                                   Cognitive functioning
  Log in to the therapy
                                    (reading and writing)
   room for the first time is
                                   Assessment of
   conducted in person              psychological issues
   with the patient                 (high risk)
   What it is:
       Multi-modality approach to outpatient substance
        abuse treatment
         In person sessions, phone conferencing, and online
          therapy combined
         Individualized treatment
         Treatment Plan
         Facilitator led
   What it is NOT:
       Chat room
       Unsupervised conversation
   Intensive Outpatient Programming (IOP)
       10 hours per week of therapy to include one
        individual session per week (face to face/phone)
       Daily group discussion online in the therapy room
       3 weekly discussion topics and assignments (M-W-F)
       Journal assignments weekly
       18 modules identical to on ground IOP (Individual)
       6 sessions offered during IOP for individual, marital,
        family, or chaplain sessions.
       2 of the 6 sessions have to be conducted face to face
       Completion of 5th Step encouraged
       Family program attached to IOP
   Family program attached to IOP is one hour
    per week
   Al-anon at least twice per week
   Sponsorship is encouraged
   Family own therapy room with other families
   Group discussions
   Assignments to complete
   Higher percentage of family involved –
    eliminates barriers
   Three week intensive program
   Offered to family members even if patient not
    involved in treatment
   11 modules
   3 individual sessions offered
   1 of the 3 sessions must be conducted in person
   Al-anon and sponsorship also encouraged
   One hour per week for one year
   group therapy and individual therapy
   Meetings and sponsorship are strongly
    encouraged
   Option of being a Concurrent patient
       Patients attend on ground and online simultaneously
   All outpatient services can include marital,
    family, chaplain, and individual counseling

   Alumni attendance is also strongly encouraged
   AC/ESS Counselors collaborate with outside
    resources to ensure a solid recovery support
    group for each patient.
   Monitoring of the therapy rooms (5 daily)
   Help keep patients accountable in the program
    by involving outside resources and family.
   If IOP patients do not participate in the therapy
    room daily a phone call is placed to the patient.
   If Continuing Care patients do not participate
    for 1 hour each week a call is placed to the
    patient and information documented in chart.
   Secure Website
   All inclusive program no outside email
   3 levels of security to enter the online therapy
    room.
   24 hour access to secure network 7 days a week
   24 hour technical support -7days a week
   24 hour access to clinical support – 7days a
    week
   Facilitated referrals if not appropriate for
    program (IOP – 1st week- CC -1st month for
    appropriateness of the program)
   Counselor has closest mental health/emergency
    information on each patient –information
    available in the online room so any supervisor
    can access the information
   Program can be accessed from any computer
    anywhere.
   Time out security feature.
   Patients are provided packet of information
    before entering the program (informed consent,
    access to program information, patient
    requirements, counselor responsibility, log in,
    contact numbers, step forms, books needed).

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Providing Behavioral Health Services Remotely

  • 1.
  • 2. PURPOSE  Provide services to those who could not access traditional treatment  Remote locations  Areas where behavioral health services is poor  Travel schedules for employer  Those with health conditions that prohibit traditional face-to-face car  Unique circumstances
  • 3. CLINICAL ASSESSMENT ASSESSMENT FOR  The clinical intake, AC/ESS assessment, and initial interview must be  Assessment of level of conducted in person. motivation  AC/ESS assessment for  Access to a computer appropriateness - in and availability to person complete program  Treatment planning is requirements conducted in person  Cognitive functioning  Log in to the therapy (reading and writing) room for the first time is  Assessment of conducted in person psychological issues with the patient (high risk)
  • 4. What it is:  Multi-modality approach to outpatient substance abuse treatment  In person sessions, phone conferencing, and online therapy combined  Individualized treatment  Treatment Plan  Facilitator led
  • 5. What it is NOT:  Chat room  Unsupervised conversation
  • 6. Intensive Outpatient Programming (IOP)  10 hours per week of therapy to include one individual session per week (face to face/phone)  Daily group discussion online in the therapy room  3 weekly discussion topics and assignments (M-W-F)  Journal assignments weekly  18 modules identical to on ground IOP (Individual)  6 sessions offered during IOP for individual, marital, family, or chaplain sessions.  2 of the 6 sessions have to be conducted face to face  Completion of 5th Step encouraged  Family program attached to IOP
  • 7. Family program attached to IOP is one hour per week  Al-anon at least twice per week  Sponsorship is encouraged  Family own therapy room with other families  Group discussions  Assignments to complete  Higher percentage of family involved – eliminates barriers
  • 8. Three week intensive program  Offered to family members even if patient not involved in treatment  11 modules  3 individual sessions offered  1 of the 3 sessions must be conducted in person  Al-anon and sponsorship also encouraged
  • 9. One hour per week for one year  group therapy and individual therapy  Meetings and sponsorship are strongly encouraged  Option of being a Concurrent patient  Patients attend on ground and online simultaneously
  • 10. All outpatient services can include marital, family, chaplain, and individual counseling  Alumni attendance is also strongly encouraged
  • 11. AC/ESS Counselors collaborate with outside resources to ensure a solid recovery support group for each patient.  Monitoring of the therapy rooms (5 daily)  Help keep patients accountable in the program by involving outside resources and family.  If IOP patients do not participate in the therapy room daily a phone call is placed to the patient.  If Continuing Care patients do not participate for 1 hour each week a call is placed to the patient and information documented in chart.
  • 12. Secure Website  All inclusive program no outside email  3 levels of security to enter the online therapy room.  24 hour access to secure network 7 days a week  24 hour technical support -7days a week  24 hour access to clinical support – 7days a week  Facilitated referrals if not appropriate for program (IOP – 1st week- CC -1st month for appropriateness of the program)
  • 13. Counselor has closest mental health/emergency information on each patient –information available in the online room so any supervisor can access the information  Program can be accessed from any computer anywhere.  Time out security feature.  Patients are provided packet of information before entering the program (informed consent, access to program information, patient requirements, counselor responsibility, log in, contact numbers, step forms, books needed).