Se ha denunciado esta presentación.
Utilizamos tu perfil de LinkedIn y tus datos de actividad para personalizar los anuncios y mostrarte publicidad más relevante. Puedes cambiar tus preferencias de publicidad en cualquier momento.

Banks & FinTech: so close, so far

3.687 visualizaciones

Publicado el

Banks & FinTech have gone through different stages in the last few years but they have more things in common than some have realized.

Publicado en: Empresariales

Banks & FinTech: so close, so far

  1. 1. Banks & FinTech: so close, so far DAVID JIMÉNEZ MAIRELES @davidjmaireles davidjimenezmaireles
  2. 2. We are going to cover 4 things today:
  3. 3. CULTURE PRODUCT TECHNOLOGY MINDSET
  4. 4. What’s the current status of culture in banking?
  5. 5. 3 hours/day Source: AppAnnie, 2019 Banking is changing…
  6. 6. …and so are banks and “bankers”
  7. 7. Does it really matter how employees dress?
  8. 8. FROM Close Data controller Project driven Multi-layer hierarchy Follow rules TO Open Data sharer Collaboration driven Flat hierarchy Avoid rules MASSIVE CULTURE SWIFT
  9. 9. Are banking products a commodity?
  10. 10. Being the “face” of banking PHASE 1 (2011 – 2014) BANKS ACCOUNTS DEBIT CARDS PAYMENTS INVESTMENTS DISTRIBUTION BANKING LICENSE CREDIT CARDS LOANS MORTGAGES FINTECH ACCOUNTS DEBIT CARDS PAYMENTS INVESTMENTS DISTRIBUTION BANKING LICENSE CREDIT CARDS LOANS MORTGAGES Offered (and internally or via 3rd party partnerships)
  11. 11. Being the “face” of bankingPHASE 1 (2011 – 2014)
  12. 12. BANKS ACCOUNTS DEBIT CARDS PAYMENTS INVESTMENTS DISTRIBUTION BANKING LICENSE CREDIT CARDS LOANS MORTGAGES FINTECH ACCOUNTS DEBIT CARDS PAYMENTS INVESTMENTS DISTRIBUTION BANKING LICENSE CREDIT CARDS LOANS MORTGAGES Offered (and internally or via 3rd party partnerships) Bundling banking services PHASE 2 (2015 – 2020)
  13. 13. Source: CB Insights Bundling banking servicesPHASE 2 (2015 – 2020)
  14. 14. BANKS ACCOUNTS DEBIT CARDS PAYMENTS INVESTMENTS DISTRIBUTION BANKING LICENSE CREDIT CARDS LOANS MORTGAGES FINTECH ACCOUNTS DEBIT CARDS PAYMENTS INVESTMENTS DISTRIBUTION BANKING LICENSE CREDIT CARDS LOANS MORTGAGES Offered (and internally or via 3rd party partnerships) Creating a Fintech bank PHASE 3 (2020 - )
  15. 15. Can you spot the differences?
  16. 16. From transactional mails to brand experiences Monzo (2014) Simple (2011) Revolut (2018) Incumbents banks (1960 – 2010)
  17. 17. Redesign banking for today’s customer experience Before Now
  18. 18. Social media – a branding channel
  19. 19. Upcoming bill notification Travel insights Proactive help NOT penalty fees
  20. 20. Technology – what’s the difference?
  21. 21. New technology… ...new business models
  22. 22. New technology has changed the way startups are created Source: Kleiner Perkins - FinTech Trends 2017
  23. 23. Legacy systems. The Achilles heel of banking
  24. 24. Design products with today’s technology UK traditional banks Atom Bank
  25. 25. Translating banking terminology Source: Optima Consulting 2018
  26. 26. 27 Are you driving fast enough? Challenger banks 10 Incumbent banks Source: Optima Consulting 2018, average iOS updates per year and FinTech
  27. 27. Incumbent banks are catching up…. …6 years later 2012 2018
  28. 28. What’s the difference in the mindset of banks and startups?
  29. 29. Incumbents Head of Digital Transformation Head of Innovation Head of Data Head of Customer Experience Challengers Head of Product VP of Growth Head of Partnerships Head of Culture
  30. 30. Source: Company reports / websites / F-Prime analysis Scalability (and CACs) not seen before
  31. 31. Source: Company’s respective press releases Millions of customers, accounts and downloads
  32. 32. Source: Payments and Banking April 2016 COLLABORATION The new standard in banking February 2018
  33. 33. Open Banking – New collaboration strategies Source: Accenture, 2019 Bank owned channels New offerings BaaP (Bank-as-a- Platform) Traditional FS offering Digital Service offerings BaaS (Bank-as-a-Service) Ecosystem partners 3rd parties CaaS (Capability-as-a-Service) CHANNELS OFFERINGS
  34. 34. THE FUTURE OF BANKING BANKS VS FINTECH BUT BANKS & FINTECH
  35. 35. DAVID JIMÉNEZ MAIRELES @davidjmaireles THANKS!

×