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Success Stories with  New Marketing Techniques 9/27/2010
Your Guests for this Conversation: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Whatā€™s on the Marketing Horizon Whatā€™s on the Marketing Horizon?
You Are Standing On It
Ā 
Ā 
OLD MARKETING PRODUCT PACKAGING DISTRIBUTION CRM ADVERTISING CONSUMER
NEW MARKETING PRODUCT PACKAGING DISTRIBUTION ADVERTISING CONSUMER CRM
B2C Experiments Used for B2B  Because Social Media is Really About H2H
Join The Playground del.icio.us
Two Premier Brands Delivering innovation  in the most convenient way Technology and  Innovation Brand Choice and  Convenience Brand
An Important Mission The world leader in serving science Enabling our customers to make the worldā€¦ Healthier Cleaner Safer
Laboratory Products ā€“ Key Capabilities Everything for the laboratoryā€¦ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Focus for Success
ā€œ Red noses asideā€ ā€œ Appearances notwithstandingā€
Ā 
Lead Allocation & Measurement Email Search Website Call Me Social ALL WEB Radio TV Brokers  Call Ctr.  Conv.  Referral Direct Mail  WebDM  custM  WebCM  Bill 34 5 71 1 2 3 10 47 10 9 79 2 5 Ā  3 29 8 9 36 5 11 Ā  Ā  4 8 50 7 7 76 Ā  3 Ā  15 15 6 10 20 2 25 Ā  3 Ā  11 21 3 17 52 Ā  2 Ā  8 14 5 9 53 Ā  15 1 2 7 8 36 13 12 76 Ā  1 Ā  8 9 4 7 19 6 6 Ā  2 3 9 42 6 4 64 1 Ā  1 7 6 7 10 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  46 6 8 Ā  4 Ā  15 37 5 12 69 2 Ā  Ā  17 27 5 5 85 4 22 1 1 Ā  11 30 5 11 57 1 Ā  Ā  9 16 4 19 23 8 4 Ā  1 Ā  10 22 6 9 47 1 Ā  Ā  8 8 4 9 122 7 17 Ā  Ā  5 7 23 4 11 50 Ā  Ā  Ā  9 19 3 13 100 16 16 1 3 11 17 43 6 18 95 Ā  2 Ā  15 11 2 4 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  141 6 32 Ā  1 7 14 36 11 12 80 Ā  2 Ā  6 19 19 11 55 4 8 Ā  1 8 7 29 7 12 63 2 Ā  Ā  11 12 11 5 37 2 10 Ā  1 12 7 22 4 15 60 3 4 Ā  13 9 6 8 61 1 8 Ā  1 7 9 36 7 12 71 2 1 Ā  8 12 11 6 36 7 3 1 1 11 22 43 11 14 101 3 Ā  Ā  6 8 3 14 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  31 Ā  10 Ā  1 3 15 28 7 9 62 4 Ā  Ā  2 17 5 7 39 1 4 Ā  Ā  2 7 26 5 10 50 Ā  Ā  Ā  2 15 5 4 7 Ā  2 Ā  1 4 9 16 7 11 47 Ā  Ā  Ā  2 5 3 5 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  4 4 Ā  Ā  Ā  5 14 23 5 13 60 Ā  Ā  Ā  1 Ā  Ā  2 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  94 4 8 1 2 2 7 24 12 11 56 4 Ā  Ā  10 18 6 4 1,131 88 286 6 27 94 217 634 141 229 1,315 25 20 1 160 269 117 161
Multichannel Content Marketing Content and Enrollment Platform Syndication Social Context Pages Theme Pages Campaign Pages Mobile Site Mobile Search Display Direct
Social Media Engagement Call to Action Communicate Engage Social Networking Sharing Conversation Social Media Sharing Content Build Communities Build Credibility Know, Like, Trust Educate & Inform Share Value Googleable Be Found
Digital Strategy in Global Markets Resources for Discussion International Executive Resource Group Foley Hoag EEC, Boston Sept 27,2010 Dave Wieneke www.usefularts.us @usefularts
What Metric Does Your Success Depend On?
Business Models Require Different Outcomes.
Getting Brand Clarity for Global Positioning
Humanize the Brand ,[object Object],Personalization
Central vs. Diversified Control Capability Centralized Diversified Analytics, CRM, CMS Highly Advised Tower of Babble Email Marketing Advised:  ESPs Do Intl Sends & Distributed Departments Asia Filters.  Consider Regulation of ALL Mkts. Design and Translation Avoid: Seek Coordinated Diversification No Substitute for Local Sensibility Social Marketing Strongly Avoid Local and Social Work
Show Some Deeper New Values
Sentiment is an Off Book Asset Whatā€™s the value of a  volunteer  advocacy?
At-Scale Marketers: Think About Web3.0 Now Web 1.0 Web 2.0 Web 3.0 Site Structure Site in HTML CMS & Widgets Apps Technology HTML  Apache RSS LAMP Stack XML, RDF, API, OWL, SWRL  (Semantic Web) Challenge Digitization Socialization Integration Legal Enabler Copyright Fairuse CDA 230  Safe Harbor Privacy Primary Unit Page Site Schema Ethic Info is Free People Connect Do Things Hierarchy Peer Influence Hierchy Bogus Measure Hits Followers Downloads Better Measure Visits, PV, Leads Impact Hours, Rev. Business Model E-commerce Pets.com Search, Ads, Cont Google + Huffpo. Subscription Apple, WSJ? User Desire Look at Me. Like Me. Doing Something.
Thank You! David Cutler www.CreativeBusinessDevelopment.com Blogging at  www.EatMedia.com [email_address] 617-331-7852

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IERG Panel on Global Marketing 092710

  • 1. Success Stories with New Marketing Techniques 9/27/2010
  • 2.
  • 3. Whatā€™s on the Marketing Horizon Whatā€™s on the Marketing Horizon?
  • 7. OLD MARKETING PRODUCT PACKAGING DISTRIBUTION CRM ADVERTISING CONSUMER
  • 8. NEW MARKETING PRODUCT PACKAGING DISTRIBUTION ADVERTISING CONSUMER CRM
  • 9. B2C Experiments Used for B2B Because Social Media is Really About H2H
  • 10. Join The Playground del.icio.us
  • 11. Two Premier Brands Delivering innovation in the most convenient way Technology and Innovation Brand Choice and Convenience Brand
  • 12. An Important Mission The world leader in serving science Enabling our customers to make the worldā€¦ Healthier Cleaner Safer
  • 13.
  • 14.
  • 15. ā€œ Red noses asideā€ ā€œ Appearances notwithstandingā€
  • 16. Ā 
  • 17. Lead Allocation & Measurement Email Search Website Call Me Social ALL WEB Radio TV Brokers Call Ctr. Conv. Referral Direct Mail WebDM custM WebCM Bill 34 5 71 1 2 3 10 47 10 9 79 2 5 Ā  3 29 8 9 36 5 11 Ā  Ā  4 8 50 7 7 76 Ā  3 Ā  15 15 6 10 20 2 25 Ā  3 Ā  11 21 3 17 52 Ā  2 Ā  8 14 5 9 53 Ā  15 1 2 7 8 36 13 12 76 Ā  1 Ā  8 9 4 7 19 6 6 Ā  2 3 9 42 6 4 64 1 Ā  1 7 6 7 10 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  46 6 8 Ā  4 Ā  15 37 5 12 69 2 Ā  Ā  17 27 5 5 85 4 22 1 1 Ā  11 30 5 11 57 1 Ā  Ā  9 16 4 19 23 8 4 Ā  1 Ā  10 22 6 9 47 1 Ā  Ā  8 8 4 9 122 7 17 Ā  Ā  5 7 23 4 11 50 Ā  Ā  Ā  9 19 3 13 100 16 16 1 3 11 17 43 6 18 95 Ā  2 Ā  15 11 2 4 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  141 6 32 Ā  1 7 14 36 11 12 80 Ā  2 Ā  6 19 19 11 55 4 8 Ā  1 8 7 29 7 12 63 2 Ā  Ā  11 12 11 5 37 2 10 Ā  1 12 7 22 4 15 60 3 4 Ā  13 9 6 8 61 1 8 Ā  1 7 9 36 7 12 71 2 1 Ā  8 12 11 6 36 7 3 1 1 11 22 43 11 14 101 3 Ā  Ā  6 8 3 14 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  31 Ā  10 Ā  1 3 15 28 7 9 62 4 Ā  Ā  2 17 5 7 39 1 4 Ā  Ā  2 7 26 5 10 50 Ā  Ā  Ā  2 15 5 4 7 Ā  2 Ā  1 4 9 16 7 11 47 Ā  Ā  Ā  2 5 3 5 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  4 4 Ā  Ā  Ā  5 14 23 5 13 60 Ā  Ā  Ā  1 Ā  Ā  2 Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  94 4 8 1 2 2 7 24 12 11 56 4 Ā  Ā  10 18 6 4 1,131 88 286 6 27 94 217 634 141 229 1,315 25 20 1 160 269 117 161
  • 18. Multichannel Content Marketing Content and Enrollment Platform Syndication Social Context Pages Theme Pages Campaign Pages Mobile Site Mobile Search Display Direct
  • 19. Social Media Engagement Call to Action Communicate Engage Social Networking Sharing Conversation Social Media Sharing Content Build Communities Build Credibility Know, Like, Trust Educate & Inform Share Value Googleable Be Found
  • 20. Digital Strategy in Global Markets Resources for Discussion International Executive Resource Group Foley Hoag EEC, Boston Sept 27,2010 Dave Wieneke www.usefularts.us @usefularts
  • 21. What Metric Does Your Success Depend On?
  • 22. Business Models Require Different Outcomes.
  • 23. Getting Brand Clarity for Global Positioning
  • 24.
  • 25. Central vs. Diversified Control Capability Centralized Diversified Analytics, CRM, CMS Highly Advised Tower of Babble Email Marketing Advised: ESPs Do Intl Sends & Distributed Departments Asia Filters. Consider Regulation of ALL Mkts. Design and Translation Avoid: Seek Coordinated Diversification No Substitute for Local Sensibility Social Marketing Strongly Avoid Local and Social Work
  • 26. Show Some Deeper New Values
  • 27. Sentiment is an Off Book Asset Whatā€™s the value of a volunteer advocacy?
  • 28. At-Scale Marketers: Think About Web3.0 Now Web 1.0 Web 2.0 Web 3.0 Site Structure Site in HTML CMS & Widgets Apps Technology HTML Apache RSS LAMP Stack XML, RDF, API, OWL, SWRL (Semantic Web) Challenge Digitization Socialization Integration Legal Enabler Copyright Fairuse CDA 230 Safe Harbor Privacy Primary Unit Page Site Schema Ethic Info is Free People Connect Do Things Hierarchy Peer Influence Hierchy Bogus Measure Hits Followers Downloads Better Measure Visits, PV, Leads Impact Hours, Rev. Business Model E-commerce Pets.com Search, Ads, Cont Google + Huffpo. Subscription Apple, WSJ? User Desire Look at Me. Like Me. Doing Something.
  • 29. Thank You! David Cutler www.CreativeBusinessDevelopment.com Blogging at www.EatMedia.com [email_address] 617-331-7852

Editor's Notes

  1. Total paradigm shift- this is a map of the Internet. It is not linear. It is not a pyramid.
  2. All about pushing things out at people. A one way process. Shove, shout, sell.
  3. Instead of using marketing to shove things out and yell, itā€™s about creating things that draw people in. Things that make them want to come learn/see/engage more.
  4. People are broadly and publicly sharing more about their lives than ever before. We can learn a lot about what people want and need simply by looking at what theyā€™re sharingā€¦
  5. All of these capabilities come to you through two brands Thermo Scientific and Fisher Scientific. The combination of these two brands delivers innovation and does it in the most convenient way. We have our own channel, Fisher Scientific, with unmatched expertise in le-commerce and logistics but if you have selected another channel partner, be assured, we also sell through a number of alternate channel partners as well as on a direct basis.
  6. We serve a broad range of customers but if you step back and look at our customersā€™ goals, it really makes us proud to be able to combine our capabilities to enable our customers to make the world healthier, cleaner and safer.
  7. Usually in a cab we focus on a single metric ā€“ either cost or time. While tactical metrics are continuously useful, its big, unified strategic metrics that connect social marketing to business strategy.
  8. Talk about benefits.