1. Silverdome Electric Controls Fuel
Costs and Improves Customer
Service with FleetMatics GPS
Success Stories Overview
Companies that rely on vehicle fleets often feel that high fuel costs are simply
Company Name: beyond their control. After all, the price of petrol is set, so the only way to reduce
Silverdome Electric fuel bills is to reduce how much a vehicle travels. However, the FleetMatics
Location: GPS Tracking System changed all that for
Dublin, Ireland Silverdome Electric. According to Finian
Fleet Size: “We monitor fuel Kilty, General Manager at Silverdome, Fleet-
51 usage very closely; Matics GPS has not only helped control the
Average fuel use company’s fuel bill, it has actually helped
should be 220 liters improve customer service.
to 230 liters per
month. I can quickly Mr. Kilty realised that his company needed
see if the guys go to gain tighter control of fuel costs without
above that and do sacrificing the high level of customer service
something about it.” his clients expected. To achieve those
Finian Kilty, General Manager goals, Silverdome Electric decided to install
Silverdome Electric
FleetMatics GPS tracking on its fleet. The
results overwhelmingly impressed Mr. Kilty
soon after the system was installed and the company has recently renewed
their contract, remaining fully committed to FleetMatics GPS.
According to Mr. Kilty, his company utilises the Live Fleet feature to know
exactly where their drivers are located and how long it will take them to
get to the next job site. This eliminates any routing discrepancies and
ensures that drivers use the quickest route possible to a job. Dis-
patchers now have the ability to locate the vehicles nearest to any
job site, thus further cutting fuel usage. The automated reports also
allow Mr. Kilty to recognise any excessive fuel usage and take the
necessary corrective actions.
In addition, the idling reports show which drivers waste fuel by
running their vehicles as climate control during hot or cold days. Sil-
verdome Electric can effectively use the information from this report to
significantly reduce idling times. “We monitor fuel usage very closely,”
said Mr. Kilty. “Average fuel use should be 220 liters to 230 liters per
2. “We also know when month. I can quickly see if the guys go
our drivers are at any above that and do something about it.”
site and can verify how The company makes a large number of
long they were there; emergency service calls to domestic and
We can prove that a commercial clients. With FleetMatics GPS,
driver was there for Silverdome can easily schedule service
an hour when a client based on routes and improve emergency
claims they were there dispatching by locating the vehicle nearest
only a few minutes. It to any job site.
has helped us settle
quite a number of “We also know when our drivers are at
customer disputes.” any site and can verify how long they were
Finian Kilty, General Manager there,” said Mr. Kilty. “We can prove that a
Silverdome Electric driver was there for an hour when a client
claims they were there only a few minutes.
It has helped us settle quite a number of customer disputes.” By improving cus-
tomer service and validating services rendered, Silverdome Electric has increased
business while also reducing fuels costs with better routing.
FLeetmatiCS GpS FLeet traCkiNG:
the mOSt aCCurate traCkiNG SyStem ON the market
With the FleetMatics GPS solution, your business will increase revenue through: “We are now in
- Reduced Fuel Costs full control of our
- Improved Customer Service vehicles. We are
- Increased Employee Productivity very impressed with
- Less Overtime Pay FleetMatics and our
results in using the
Over 11,000 businesses worldwide have reduced costs and increased system.”
productivity by thousands of dollars with FleetMatics. Now experience the Finian Kilty, General Manager
FleetMatics GPS difference for yourself. Silverdome Electric
CaLL Or viSit uS ONLiNe tOday FOr a
perSONaLiSed demONStratiON
Call: 01 499 6200
Visit Us Online: www.FleetMatics.ie
