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IBM CEO survey 10
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Acted values
- Values that can be inferred from
evidence and levers
- Values that we demonstrate by our
behavior
Culture map for
Evidence
How do we behave? What is observable?
- how we work together
- the language we use
- How we collaborate, compete, create,
and control?
- The spaces we work in
Levers
What are the “rules of the game” (formal
and informal) that drive our behavior?
- Who controls what
- How we make decisions
- How we allocate resources
- What we reward
- Design of the workspace and its rules
Values
Assumptions
(Based on acted values)
- Why do we believe these values will
help us succeed?
- Why do we believe these values give us
competitive advantage in our
marketplace?
© 2013, Dave Gray. Liminl LLC
Stated values
- What we say we value
- Public statements about values
63
Acted values
- Values that can be inferred from
evidence and levers
- Values that we demonstrate by our
behavior
Culture map for
Evidence
How do we behave? What is observable?
- how we work together
- the language we use
- How we collaborate, compete, create,
and control?
- The spaces we work in
Levers
What are the “rules of the game” (formal
and informal) that drive our behavior?
- Who controls what
- How we make decisions
- How we allocate resources
- What we reward
- Design of the workspace and its rules
Values
Assumptions
(Based on acted values)
- Why do we believe these values will
help us succeed?
- Why do we believe these values give us
competitive advantage in our
marketplace?
© 2013, Dave Gray. Liminl LLC
Stated values
- What we say we value
- Public statements about values
Collaboration
Fast, flexible
decision
making
Flat,
networked
organization
Passion for
innovation
We value
diversity
We value
people
Respect the
individual
64
Acted values
- Values that can be inferred from
evidence and levers
- Values that we demonstrate by our
behavior
Culture map for
Evidence
How do we behave? What is observable?
- how we work together
- the language we use
- How we collaborate, compete, create,
and control?
- The spaces we work in
Levers
What are the “rules of the game” (formal
and informal) that drive our behavior?
- Who controls what
- How we make decisions
- How we allocate resources
- What we reward
- Design of the workspace and its rules
Values
Assumptions
(Based on acted values)
- Why do we believe these values will
help us succeed?
- Why do we believe these values give us
competitive advantage in our
marketplace?
© 2013, Dave Gray. Liminl LLC
Stated values
- What we say we value
- Public statements about values
Passion for
innovation
65
Acted values
- Values that can be inferred from
evidence and levers
- Values that we demonstrate by our
behavior
Culture map for
Evidence
How do we behave? What is observable?
- how we work together
- the language we use
- How we collaborate, compete, create,
and control?
- The spaces we work in
Levers
What are the “rules of the game” (formal
and informal) that drive our behavior?
- Who controls what
- How we make decisions
- How we allocate resources
- What we reward
- Design of the workspace and its rules
Values
Assumptions
(Based on acted values)
- Why do we believe these values will
help us succeed?
- Why do we believe these values give us
competitive advantage in our
marketplace?
© 2013, Dave Gray. Liminl LLC
Stated values
- What we say we value
- Public statements about values
Collaboration
Fast, flexible
decision
making
Flat,
networked
organization
Passion for
innovation
We value
diversity
We value
people
Respect the
individual
We innovate
but don’t
launch much
66
Acted values
- Values that can be inferred from
evidence and levers
- Values that we demonstrate by our
behavior
Culture map for
Evidence
How do we behave? What is observable?
- how we work together
- the language we use
- How we collaborate, compete, create,
and control?
- The spaces we work in
Levers
What are the “rules of the game” (formal
and informal) that drive our behavior?
- Who controls what
- How we make decisions
- How we allocate resources
- What we reward
- Design of the workspace and its rules
Values
Assumptions
(Based on acted values)
- Why do we believe these values will
help us succeed?
- Why do we believe these values give us
competitive advantage in our
marketplace?
© 2013, Dave Gray. Liminl LLC
Stated values
- What we say we value
- Public statements about values
Collaboration
Fast, flexible
decision
making
Flat,
networked
organization
Passion for
innovation
We value
diversity
We value
people
Respect the
individual
We innovate
but don’t
launch much
Need layers
of approvals
to launch
Many
brakes, few
accelerators
67
Acted values
- Values that can be inferred from
evidence and levers
- Values that we demonstrate by our
behavior
Culture map for
Evidence
How do we behave? What is observable?
- how we work together
- the language we use
- How we collaborate, compete, create,
and control?
- The spaces we work in
Levers
What are the “rules of the game” (formal
and informal) that drive our behavior?
- Who controls what
- How we make decisions
- How we allocate resources
- What we reward
- Design of the workspace and its rules
Values
Assumptions
(Based on acted values)
- Why do we believe these values will
help us succeed?
- Why do we believe these values give us
competitive advantage in our
marketplace?
© 2013, Dave Gray. Liminl LLC
Stated values
- What we say we value
- Public statements about values
Collaboration
Fast, flexible
decision
making
Flat,
networked
organization
Passion for
innovation
We value
diversity
We value
people
Respect the
individual
We innovate
but don’t
launch much
Need layers
of approvals
to launch
We fear and
avoid risk
Many
brakes, few
accelerators
68
Acted values
- Values that can be inferred from
evidence and levers
- Values that we demonstrate by our
behavior
Culture map for
Evidence
How do we behave? What is observable?
- how we work together
- the language we use
- How we collaborate, compete, create,
and control?
- The spaces we work in
Levers
What are the “rules of the game” (formal
and informal) that drive our behavior?
- Who controls what
- How we make decisions
- How we allocate resources
- What we reward
- Design of the workspace and its rules
Values
Assumptions
(Based on acted values)
- Why do we believe these values will
help us succeed?
- Why do we believe these values give us
competitive advantage in our
marketplace?
© 2013, Dave Gray. Liminl LLC
Stated values
- What we say we value
- Public statements about values
Collaboration
Fast, flexible
decision
making
Flat,
networked
organization
Passion for
innovation
We value
diversity
We value
people
Respect the
individual
We innovate
but don’t
launch much
Need layers
of approvals
to launch
We fear and
avoid risk
Most
innovations
fail
Experiments
are costly
No action is
better than
wrong action
Many
brakes, few
accelerators
69
70
71
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CYBEA Journal
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113
Acted values
- Values that can be inferred from
evidence and levers
- Values that we demonstrate by our
behavior
Culture map for
Evidence
How do we behave? What is observable?
- how we work together
- the language we use
- How we collaborate, compete, create,
and control?
- The spaces we work in
Levers
What are the “rules of the game” (formal
and informal) that drive our behavior?
- Who controls what
- How we make decisions
- How we allocate resources
- What we reward
- Design of the workspace and its rules
Values
Assumptions
(Based on acted values)
- Why do we believe these values will
help us succeed?
- Why do we believe these values give us
competitive advantage in our
marketplace?
© 2013, Dave Gray. Liminl LLC
Stated values
- What we say we value
- Public statements about values
114
115
116
117

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Culture mapping: Space and place

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  • 9. From McKinsey study, published in Creative Destruction by Richard Foster and Sarah Kaplan 9
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  • 63. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values 63
  • 64. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual 64
  • 65. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Passion for innovation 65
  • 66. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual We innovate but don’t launch much 66
  • 67. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual We innovate but don’t launch much Need layers of approvals to launch Many brakes, few accelerators 67
  • 68. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual We innovate but don’t launch much Need layers of approvals to launch We fear and avoid risk Many brakes, few accelerators 68
  • 69. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual We innovate but don’t launch much Need layers of approvals to launch We fear and avoid risk Most innovations fail Experiments are costly No action is better than wrong action Many brakes, few accelerators 69
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  • 114. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values 114
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