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3/24/2011




                                   The Commercialization of
                                            *REDACTED*


                Or, How I Stopped Worrying and Learned to Love the
                                                    *REDACTED*


             Douglas Hackney                                               @dhackney
             dhackney@egltd.com                                         www.egltd.com




Douglas Hackney
       Serial Entrepreneur
           Founded six companies
           Part of dozens via consulting / advising / board
       Consultant
           Management
           Technology
           Startups
           VC / angel / seed




    2                             The Commercialization of *REDACTED*         www.egltd.com




                                                                                                     1
3/24/2011




Relevant Non-*REDACTED* Projects
       DARPA
       TASC
       GE




    3                   The Commercialization of *REDACTED*   www.egltd.com




Commercialization of *REDACTED*
       Technology / Capability
       Mix of open and declassified
       Goal is commercialization to open market




    4                   The Commercialization of *REDACTED*   www.egltd.com




                                                                                     2
3/24/2011




SMB Government Tech Channels
       Government Department / Agency Grants
           SBIR
           STTR
           Funding by agency to SMB/RI for development of technology /
            capability
       Direct commercialization
           *REDACTED* source to market
           Typically subcontracted
           Funding or opportunity by source for commercialization of
            existing technology / capability



    5                       The Commercialization of *REDACTED*   www.egltd.com




Small Business Innovation Research (SBIR)
       Department of Agriculture
       Department of Commerce
       National Institute of Standards and Technology (NIST)
       National Oceanic and Atmospheric Administration (NOAA)
       Department of Defense (DOD)
       Department of Education
       Department of Energy (DOE)
       Department of Health & Human Services (NIH, CDC, FDA, AHRQ)
       Department of Homeland Security (DHS)
       Department of Transportation (DOT)
       Environmental Protection Agency (EPA)
       National Aeronautics & Space Administration (NASA)
       National Science Foundation (NSF)
       U.S. Small Business Administration (SBA)

    6                       The Commercialization of *REDACTED*   www.egltd.com




                                                                                         3
3/24/2011




Small Business Technology Transfer (STTR)
       Department of Defense (DOD)
       Department of Energy (DOE)
       Department of Health & Human Services (NIH)
       Department of Homeland Security (DHS)
       National Aeronautics & Space Administration (NASA)
       National Science Foundation (NSF)




    7                        The Commercialization of *REDACTED*   www.egltd.com




SBIR / STTR Primary Differences
       SBIR > funding sources
       Primary Investigator (PI) requirements
           SBIR – employed by SB at award and for duration
           STTR – not stipulated
       Research Institution (RI) requirements
           STTR - Formal collaborative relationship required with SB
           STTR - Minimum 30% of work done by RI
       Intellectual Property (IP) requirements
           STTR - Requires contract for distribution / ownership of IP
            between SB and RI


    8                        The Commercialization of *REDACTED*   www.egltd.com




                                                                                          4
3/24/2011




SBIR / STTR Similarities
       Small Business (SB) <500 employees
       Very competitive, ~10% applications awarded
       Multi-phase process
           Phase I – feasibility
           Phase II – major R&D
           Phase III – commercialization (private sector funding)
       Daunting application process
       Contract process can be lengthy, average 180 days
           DARPA testing Other Transactions for Prototype (OT) fast-
            track application process (beta test yielded 37 days to close)


    9                        The Commercialization of *REDACTED*     www.egltd.com




Direct Commercialization
       Contract (payment) to commercialize existing technology
        / capability
           Payment by *REDACTED* source or 3rd party
           Can require licensing / royalty stream to source
           Good work if you can find it
       Opportunity to commercialize existing technology /
        capability
           No payment by source
           Can require licensing / royalty stream to source
           Typically via 3rd party



    10                       The Commercialization of *REDACTED*     www.egltd.com




                                                                                            5
3/24/2011




Primary Direct *REDACTED* Source
Channels
    Government agencies / departments / acronyms
    DARPA
    3rd Party Players




    11                The Commercialization of *REDACTED*   www.egltd.com




Government Agencies & Acronyms
    Typically political initiative / policy
    Short half-life common
    Default mode is obfuscation and slow-motion passive
     aggressive behavior until the initiative goes away
    Very challenging to overcome obstacles within available
     time window




    12                The Commercialization of *REDACTED*   www.egltd.com




                                                                                   6
3/24/2011




DARPA
    Upsides
        Long tradition of commercialization
        Innovative commercialization programs and initiatives
        Existing and embedded processes and culture of
         commercialization
    Downsides
        What are their metrics?
        You are very unlikely to see the good stuff




    13                    The Commercialization of *REDACTED*    www.egltd.com




3rd Party Players
    Typically politically or revenue driven
        Beware delusions of kazillions of dollars
    Often more dream than reality
        New executive - typically from outside
        Mid-level manager / director - path to glory
    Contractual limitations often preclude commercialization
        Requires extensive due diligence
        Fail fast




    14                    The Commercialization of *REDACTED*    www.egltd.com




                                                                                        7
3/24/2011




The Conundrum
    Lots of very interesting technologies and capabilities
    An equal number of challenges to commercialization




    15                 The Commercialization of *REDACTED*   www.egltd.com




Popular Perception




    16                 The Commercialization of *REDACTED*   www.egltd.com




                                                                                    8
3/24/2011




Popular Perception

    007 / Spy vs. Spy
    22 stories below ground
    CSI/NCIS labs and personnel




    17               The Commercialization of *REDACTED*   www.egltd.com




Reality

                           Cubeville




    18               The Commercialization of *REDACTED*   www.egltd.com




                                                                                  9
3/24/2011




A Lot Like the Commercial World
    Same core challenges
        Idea vs. problem
        Market
        Technology
        Business model
        Sales model
        Capital
        Execution


                  Tech                Market                      $

    19                      The Commercialization of *REDACTED*           www.egltd.com




Subtleties: Suitability / Viability
    Technology
    Market
    People
    Scale
    Politics




              Tech           Subtleties            Market             $


    20                      The Commercialization of *REDACTED*           www.egltd.com




                                                                                                10
3/24/2011




Additional Challenges
    Rivalries
        Inter- & intra-agency
        Inter- & intra- department
        Tribal
    Budget cycles
    Changing priorities
    Uncertain and ever-shifting political winds


                                                 Additional
                Tech            Subtleties                         Market            $
                                                 Challenges



    21                              The Commercialization of *REDACTED*              www.egltd.com




Added Layers
    Security
    Internationalization restrictions
    Compartmentalization
    Often walled off from inventors / developers




                                        Additional        Added
         Tech          Subtleties                                           Market       $
                                        Challenges        Layers




    22                              The Commercialization of *REDACTED*              www.egltd.com




                                                                                                           11
3/24/2011




Adds Time to Market
    More time = more risk = more failure




                                   Additional       Added
         Tech     Subtleties                                         Market       $
                                   Challenges       Layers




    23                         The Commercialization of *REDACTED*            www.egltd.com




Managing Expectations
    Source side
        Classified since when?
    Commercial side
        “This won’t take long”
    Both sides
        “This will be worth a billion”


                                 Expectation Management


                                   Additional       Added
         Tech     Subtleties                                         Market       $
                                   Challenges       Layers




    24                         The Commercialization of *REDACTED*            www.egltd.com




                                                                                                    12
3/24/2011




Created 1943, Declassified 2000




25          The Commercialization of *REDACTED*   www.egltd.com




Not My Last *REDACTED* Paperwork
                    But Close




26          The Commercialization of *REDACTED*   www.egltd.com




                                                                        13
3/24/2011




The Billion is Where?

         Fisher Space Pen




     • Patented 1965                               • Idea 1941, company 1952
     • > $1m private development cost              • $261m sales 2003
     • 400 units sold to NASA, 100 to              • Swiss
       Russia @$2.95 ea. = $1,475

    27                     The Commercialization of *REDACTED*          www.egltd.com




Top Challenges
    Specialization
    Scalability
    Suitability
    Security
    Speed




    28                     The Commercialization of *REDACTED*          www.egltd.com




                                                                                              14
3/24/2011




Specialization
    Too Much
        Created to solve a narrowly defined challenge
        Can result in a too narrowly limited market
        Very easy to fall prey to solution vs. pain trap
    Too Little
        Broad, general-science discoveries
        No specific, viable market
        Requires too much time to make market-ready



                                          ≠
    29                     The Commercialization of *REDACTED*   www.egltd.com




Scaleability
    Materials or components too expensive
    Required processes at bench scale
    Required re-engineering for market scale reduces critical
     capability
    Too costly to manufacture or re-design for general
     market




                                  ≠
    30                     The Commercialization of *REDACTED*   www.egltd.com




                                                                                       15
3/24/2011




Suitability
    Disruptive = Startup
    Incremental = BigCo




                       +                                 =    #fail

                       +                                 = #win
    31                  The Commercialization of *REDACTED*    www.egltd.com




Security
    Can be restricted to components or sub-systems
    Multiple layers of review
    Each review layer can kill critical functionality / capability /
     component
    Each review layer = time




    32                  The Commercialization of *REDACTED*    www.egltd.com




                                                                                     16
3/24/2011




Speed
    As always, time is the most valuable resource
    *REDACTED* commercialization includes many unknown
     time variables
    Most *REDACTED* commercialization initiatives simply
     run out of time




    33                      The Commercialization of *REDACTED*           www.egltd.com




Top Failure Drivers
    We find that the biggest cause of an [NSF SBIR] project’s
     commercialization failure is:
        Market too small
        Market disappeared

                                                 F.C. Thomas Allnut
                                                 Program Director and Biotechnology
                                                 Cluster Leader
                                                 SBIR/STTR Program
                                                 National Science Foundation




     Source: http://www.montanabio.org/PDF/taylor%20pdf.pdf


    34                      The Commercialization of *REDACTED*           www.egltd.com




                                                                                                17
3/24/2011




Speed To Market

     Market Fit Uncertainty




                                         Time
35                            The Commercialization of *REDACTED*   www.egltd.com




Zone of Market Uncertainty (ZMU)
     Market Fit Uncertainty




                                         Time
36                            The Commercialization of *REDACTED*   www.egltd.com




                                                                                          18
3/24/2011




Zone of Market Uncertainty (ZMU)
    Most effort spent on shrinking the circle
    *REDACTED* commercialization almost always takes
     longer than you think
    ZMU is almost certain to grow
    ZMU management is a critical skill




    37                The Commercialization of *REDACTED*   www.egltd.com




ZMU Management
    Start with existential customer pain, not solutions looking
     for a problem
    Manage expectations
    Require accomplishable scope
    Assume 3x time for everything
    Avoid politically driven scenarios / initiatives
    Build and sustain relationships




    38                The Commercialization of *REDACTED*   www.egltd.com




                                                                                  19
3/24/2011




Case Study: Relate-o-Matic
    Client: *REDACTED*
    Technology candidate
        Real time analysis
        Language stream
        Establish, build and maintain entity relationships
    Developed for: *REDACTED*
    Project driver: Starry Eyed New Executive




    39                     The Commercialization of *REDACTED*   www.egltd.com




Case Study: Relate-o-Matic
    Target Pain
        Identify and surface product issues from customer service data
         stream
    Challenges
        Non-English languages
        Fastest route to cash = multi-nationals / overseas markets ≠
         internationalization restrictions
        Time required to integrate English language
        Source organization sensitivity / resistance




    40                     The Commercialization of *REDACTED*   www.egltd.com




                                                                                       20
3/24/2011




Case Study: Relate-o-Matic
    Process
        Preliminary agreement
        Segment and isolate available technology
        Pitch concept
        Build demo
        Pitch beta customers




    41                    The Commercialization of *REDACTED*   www.egltd.com




Case Study: Relate-o-Matic
    Outcome
        Unclear benefits for target market
        Insufficient delta from existing, known and trusted solutions
        Required culture and process change
        Competed with “enough”
        Not commercialized




    42                    The Commercialization of *REDACTED*   www.egltd.com




                                                                                      21
3/24/2011




Prerequisites For Success
    Domain expertise or equivalent
    Process
                                       $
    Patience
    Persistence                    Respect
    Humility                       Humility
    Respect                      Persistence
                                               Patience
         You Are Here                          Process
                                              Expertise


    43                  The Commercialization of *REDACTED*   www.egltd.com




Confidentiality Implications



Client                                                 NSA

    Penalty

    44                  The Commercialization of *REDACTED*   www.egltd.com




                                                                                    22
3/24/2011




*REDACTED* Summary
    All the challenges of a startup
        But wait, there’s more
    Expectation management is key
    Time is even more valuable than normal
    If it was easy, everyone would be doing it
    Pain is King




    45                    The Commercialization of *REDACTED*   www.egltd.com




With all the Challenges, Why Do It?
    Success is Possible
        Adapx, Inc. - Multimodal Command Interaction
        BCL Technologies, Inc. - Integration of Information from
         Heterogeneous Sources
        Design Interactive, Inc. - Advanced Neurophysiology for
         Intelligence Text Analysis (ANITA) System
        Geosemble Technologies, Inc. - Open Source Information
         Geospatial Overlay (OSIGO)
        Healthsense, Inc. - Non-Intrusive Health and Wellness
         Monitoring
        J.A. Woollam Company, Inc. - In-Situ Process Sensors for Real-
         Time Microcircuit Manufacturing Control

    46                    The Commercialization of *REDACTED*   www.egltd.com




                                                                                      23
3/24/2011




With all the Challenges, Why Do It?
    Success is Possible
        Kinetic Art & Technology - Lightweight, Intelligent Speed
         Reducers and Controllers
        Multiplex, Inc. - High Performance Lasers for Radio Frequency
         Photonics Applications
        PhiloMetron, Inc. - Non-Invasive Hydration Monitoring
        Radant Technologies, Inc. - Lightweight Electronically Steerable
         Antenna
        Secure Decisions Division, Applied Visions, Inc. -
         MeerCAT®:Visual Analysis of Wireless Risks to Critical Cyber
         Assets
        SenTech, Inc. - Compact Acoustic-Seismic Unattended Ground
         Sensor

    47                     The Commercialization of *REDACTED*   www.egltd.com




With all the Challenges, Why Do It?
    Many potential billion dollar markets are on shelves




    48                     The Commercialization of *REDACTED*   www.egltd.com




                                                                                       24
3/24/2011




Or, Perhaps, In Boxes…




49          The Commercialization of *REDACTED*   www.egltd.com




The New New Thing is Out There
         It’s One Box Over From the
                *REDACTED*




50          The Commercialization of *REDACTED*   www.egltd.com




                                                                        25
3/24/2011




Resources
    These slides on slideshare
    Small Business Innovation Research (SBIR)
     http://www.sbir.gov/
    Research Commercialization and SBIR Center
     http://center.ncet2.org/
    Defense Advanced Research Projects Agency (DARPA)
     http://www.darpa.mil/
    SBIR & Small Business Technology Transfer (STTR) links:
     http://www.darpa.mil/Opportunities/SBIR_STTR/SBIR_ST
     TR_Links.aspx
    LARTA Institute http://www.larta.org/
    51                        The Commercialization of *REDACTED*         www.egltd.com




                               The Commercialization of
                                        *REDACTED*


            Or, How I Stopped Worrying and Learned to Love the
                                                *REDACTED*


         Douglas Hackney                                               @dhackney
         dhackney@egltd.com                                         www.egltd.com




                                                                                                26

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Hackney commercialization-of-redacted

  • 1. 3/24/2011 The Commercialization of *REDACTED* Or, How I Stopped Worrying and Learned to Love the *REDACTED* Douglas Hackney @dhackney dhackney@egltd.com www.egltd.com Douglas Hackney  Serial Entrepreneur  Founded six companies  Part of dozens via consulting / advising / board  Consultant  Management  Technology  Startups  VC / angel / seed 2 The Commercialization of *REDACTED* www.egltd.com 1
  • 2. 3/24/2011 Relevant Non-*REDACTED* Projects  DARPA  TASC  GE 3 The Commercialization of *REDACTED* www.egltd.com Commercialization of *REDACTED*  Technology / Capability  Mix of open and declassified  Goal is commercialization to open market 4 The Commercialization of *REDACTED* www.egltd.com 2
  • 3. 3/24/2011 SMB Government Tech Channels  Government Department / Agency Grants  SBIR  STTR  Funding by agency to SMB/RI for development of technology / capability  Direct commercialization  *REDACTED* source to market  Typically subcontracted  Funding or opportunity by source for commercialization of existing technology / capability 5 The Commercialization of *REDACTED* www.egltd.com Small Business Innovation Research (SBIR)  Department of Agriculture  Department of Commerce  National Institute of Standards and Technology (NIST)  National Oceanic and Atmospheric Administration (NOAA)  Department of Defense (DOD)  Department of Education  Department of Energy (DOE)  Department of Health & Human Services (NIH, CDC, FDA, AHRQ)  Department of Homeland Security (DHS)  Department of Transportation (DOT)  Environmental Protection Agency (EPA)  National Aeronautics & Space Administration (NASA)  National Science Foundation (NSF)  U.S. Small Business Administration (SBA) 6 The Commercialization of *REDACTED* www.egltd.com 3
  • 4. 3/24/2011 Small Business Technology Transfer (STTR)  Department of Defense (DOD)  Department of Energy (DOE)  Department of Health & Human Services (NIH)  Department of Homeland Security (DHS)  National Aeronautics & Space Administration (NASA)  National Science Foundation (NSF) 7 The Commercialization of *REDACTED* www.egltd.com SBIR / STTR Primary Differences  SBIR > funding sources  Primary Investigator (PI) requirements  SBIR – employed by SB at award and for duration  STTR – not stipulated  Research Institution (RI) requirements  STTR - Formal collaborative relationship required with SB  STTR - Minimum 30% of work done by RI  Intellectual Property (IP) requirements  STTR - Requires contract for distribution / ownership of IP between SB and RI 8 The Commercialization of *REDACTED* www.egltd.com 4
  • 5. 3/24/2011 SBIR / STTR Similarities  Small Business (SB) <500 employees  Very competitive, ~10% applications awarded  Multi-phase process  Phase I – feasibility  Phase II – major R&D  Phase III – commercialization (private sector funding)  Daunting application process  Contract process can be lengthy, average 180 days  DARPA testing Other Transactions for Prototype (OT) fast- track application process (beta test yielded 37 days to close) 9 The Commercialization of *REDACTED* www.egltd.com Direct Commercialization  Contract (payment) to commercialize existing technology / capability  Payment by *REDACTED* source or 3rd party  Can require licensing / royalty stream to source  Good work if you can find it  Opportunity to commercialize existing technology / capability  No payment by source  Can require licensing / royalty stream to source  Typically via 3rd party 10 The Commercialization of *REDACTED* www.egltd.com 5
  • 6. 3/24/2011 Primary Direct *REDACTED* Source Channels  Government agencies / departments / acronyms  DARPA  3rd Party Players 11 The Commercialization of *REDACTED* www.egltd.com Government Agencies & Acronyms  Typically political initiative / policy  Short half-life common  Default mode is obfuscation and slow-motion passive aggressive behavior until the initiative goes away  Very challenging to overcome obstacles within available time window 12 The Commercialization of *REDACTED* www.egltd.com 6
  • 7. 3/24/2011 DARPA  Upsides  Long tradition of commercialization  Innovative commercialization programs and initiatives  Existing and embedded processes and culture of commercialization  Downsides  What are their metrics?  You are very unlikely to see the good stuff 13 The Commercialization of *REDACTED* www.egltd.com 3rd Party Players  Typically politically or revenue driven  Beware delusions of kazillions of dollars  Often more dream than reality  New executive - typically from outside  Mid-level manager / director - path to glory  Contractual limitations often preclude commercialization  Requires extensive due diligence  Fail fast 14 The Commercialization of *REDACTED* www.egltd.com 7
  • 8. 3/24/2011 The Conundrum  Lots of very interesting technologies and capabilities  An equal number of challenges to commercialization 15 The Commercialization of *REDACTED* www.egltd.com Popular Perception 16 The Commercialization of *REDACTED* www.egltd.com 8
  • 9. 3/24/2011 Popular Perception  007 / Spy vs. Spy  22 stories below ground  CSI/NCIS labs and personnel 17 The Commercialization of *REDACTED* www.egltd.com Reality Cubeville 18 The Commercialization of *REDACTED* www.egltd.com 9
  • 10. 3/24/2011 A Lot Like the Commercial World  Same core challenges  Idea vs. problem  Market  Technology  Business model  Sales model  Capital  Execution Tech Market $ 19 The Commercialization of *REDACTED* www.egltd.com Subtleties: Suitability / Viability  Technology  Market  People  Scale  Politics Tech Subtleties Market $ 20 The Commercialization of *REDACTED* www.egltd.com 10
  • 11. 3/24/2011 Additional Challenges  Rivalries  Inter- & intra-agency  Inter- & intra- department  Tribal  Budget cycles  Changing priorities  Uncertain and ever-shifting political winds Additional Tech Subtleties Market $ Challenges 21 The Commercialization of *REDACTED* www.egltd.com Added Layers  Security  Internationalization restrictions  Compartmentalization  Often walled off from inventors / developers Additional Added Tech Subtleties Market $ Challenges Layers 22 The Commercialization of *REDACTED* www.egltd.com 11
  • 12. 3/24/2011 Adds Time to Market  More time = more risk = more failure Additional Added Tech Subtleties Market $ Challenges Layers 23 The Commercialization of *REDACTED* www.egltd.com Managing Expectations  Source side  Classified since when?  Commercial side  “This won’t take long”  Both sides  “This will be worth a billion” Expectation Management Additional Added Tech Subtleties Market $ Challenges Layers 24 The Commercialization of *REDACTED* www.egltd.com 12
  • 13. 3/24/2011 Created 1943, Declassified 2000 25 The Commercialization of *REDACTED* www.egltd.com Not My Last *REDACTED* Paperwork But Close 26 The Commercialization of *REDACTED* www.egltd.com 13
  • 14. 3/24/2011 The Billion is Where? Fisher Space Pen • Patented 1965 • Idea 1941, company 1952 • > $1m private development cost • $261m sales 2003 • 400 units sold to NASA, 100 to • Swiss Russia @$2.95 ea. = $1,475 27 The Commercialization of *REDACTED* www.egltd.com Top Challenges  Specialization  Scalability  Suitability  Security  Speed 28 The Commercialization of *REDACTED* www.egltd.com 14
  • 15. 3/24/2011 Specialization  Too Much  Created to solve a narrowly defined challenge  Can result in a too narrowly limited market  Very easy to fall prey to solution vs. pain trap  Too Little  Broad, general-science discoveries  No specific, viable market  Requires too much time to make market-ready ≠ 29 The Commercialization of *REDACTED* www.egltd.com Scaleability  Materials or components too expensive  Required processes at bench scale  Required re-engineering for market scale reduces critical capability  Too costly to manufacture or re-design for general market ≠ 30 The Commercialization of *REDACTED* www.egltd.com 15
  • 16. 3/24/2011 Suitability  Disruptive = Startup  Incremental = BigCo + = #fail + = #win 31 The Commercialization of *REDACTED* www.egltd.com Security  Can be restricted to components or sub-systems  Multiple layers of review  Each review layer can kill critical functionality / capability / component  Each review layer = time 32 The Commercialization of *REDACTED* www.egltd.com 16
  • 17. 3/24/2011 Speed  As always, time is the most valuable resource  *REDACTED* commercialization includes many unknown time variables  Most *REDACTED* commercialization initiatives simply run out of time 33 The Commercialization of *REDACTED* www.egltd.com Top Failure Drivers  We find that the biggest cause of an [NSF SBIR] project’s commercialization failure is:  Market too small  Market disappeared F.C. Thomas Allnut Program Director and Biotechnology Cluster Leader SBIR/STTR Program National Science Foundation Source: http://www.montanabio.org/PDF/taylor%20pdf.pdf 34 The Commercialization of *REDACTED* www.egltd.com 17
  • 18. 3/24/2011 Speed To Market Market Fit Uncertainty Time 35 The Commercialization of *REDACTED* www.egltd.com Zone of Market Uncertainty (ZMU) Market Fit Uncertainty Time 36 The Commercialization of *REDACTED* www.egltd.com 18
  • 19. 3/24/2011 Zone of Market Uncertainty (ZMU)  Most effort spent on shrinking the circle  *REDACTED* commercialization almost always takes longer than you think  ZMU is almost certain to grow  ZMU management is a critical skill 37 The Commercialization of *REDACTED* www.egltd.com ZMU Management  Start with existential customer pain, not solutions looking for a problem  Manage expectations  Require accomplishable scope  Assume 3x time for everything  Avoid politically driven scenarios / initiatives  Build and sustain relationships 38 The Commercialization of *REDACTED* www.egltd.com 19
  • 20. 3/24/2011 Case Study: Relate-o-Matic  Client: *REDACTED*  Technology candidate  Real time analysis  Language stream  Establish, build and maintain entity relationships  Developed for: *REDACTED*  Project driver: Starry Eyed New Executive 39 The Commercialization of *REDACTED* www.egltd.com Case Study: Relate-o-Matic  Target Pain  Identify and surface product issues from customer service data stream  Challenges  Non-English languages  Fastest route to cash = multi-nationals / overseas markets ≠ internationalization restrictions  Time required to integrate English language  Source organization sensitivity / resistance 40 The Commercialization of *REDACTED* www.egltd.com 20
  • 21. 3/24/2011 Case Study: Relate-o-Matic  Process  Preliminary agreement  Segment and isolate available technology  Pitch concept  Build demo  Pitch beta customers 41 The Commercialization of *REDACTED* www.egltd.com Case Study: Relate-o-Matic  Outcome  Unclear benefits for target market  Insufficient delta from existing, known and trusted solutions  Required culture and process change  Competed with “enough”  Not commercialized 42 The Commercialization of *REDACTED* www.egltd.com 21
  • 22. 3/24/2011 Prerequisites For Success  Domain expertise or equivalent  Process $  Patience  Persistence Respect  Humility Humility  Respect Persistence Patience You Are Here Process Expertise 43 The Commercialization of *REDACTED* www.egltd.com Confidentiality Implications Client NSA Penalty 44 The Commercialization of *REDACTED* www.egltd.com 22
  • 23. 3/24/2011 *REDACTED* Summary  All the challenges of a startup  But wait, there’s more  Expectation management is key  Time is even more valuable than normal  If it was easy, everyone would be doing it  Pain is King 45 The Commercialization of *REDACTED* www.egltd.com With all the Challenges, Why Do It?  Success is Possible  Adapx, Inc. - Multimodal Command Interaction  BCL Technologies, Inc. - Integration of Information from Heterogeneous Sources  Design Interactive, Inc. - Advanced Neurophysiology for Intelligence Text Analysis (ANITA) System  Geosemble Technologies, Inc. - Open Source Information Geospatial Overlay (OSIGO)  Healthsense, Inc. - Non-Intrusive Health and Wellness Monitoring  J.A. Woollam Company, Inc. - In-Situ Process Sensors for Real- Time Microcircuit Manufacturing Control 46 The Commercialization of *REDACTED* www.egltd.com 23
  • 24. 3/24/2011 With all the Challenges, Why Do It?  Success is Possible  Kinetic Art & Technology - Lightweight, Intelligent Speed Reducers and Controllers  Multiplex, Inc. - High Performance Lasers for Radio Frequency Photonics Applications  PhiloMetron, Inc. - Non-Invasive Hydration Monitoring  Radant Technologies, Inc. - Lightweight Electronically Steerable Antenna  Secure Decisions Division, Applied Visions, Inc. - MeerCAT®:Visual Analysis of Wireless Risks to Critical Cyber Assets  SenTech, Inc. - Compact Acoustic-Seismic Unattended Ground Sensor 47 The Commercialization of *REDACTED* www.egltd.com With all the Challenges, Why Do It?  Many potential billion dollar markets are on shelves 48 The Commercialization of *REDACTED* www.egltd.com 24
  • 25. 3/24/2011 Or, Perhaps, In Boxes… 49 The Commercialization of *REDACTED* www.egltd.com The New New Thing is Out There It’s One Box Over From the *REDACTED* 50 The Commercialization of *REDACTED* www.egltd.com 25
  • 26. 3/24/2011 Resources  These slides on slideshare  Small Business Innovation Research (SBIR) http://www.sbir.gov/  Research Commercialization and SBIR Center http://center.ncet2.org/  Defense Advanced Research Projects Agency (DARPA) http://www.darpa.mil/  SBIR & Small Business Technology Transfer (STTR) links: http://www.darpa.mil/Opportunities/SBIR_STTR/SBIR_ST TR_Links.aspx  LARTA Institute http://www.larta.org/ 51 The Commercialization of *REDACTED* www.egltd.com The Commercialization of *REDACTED* Or, How I Stopped Worrying and Learned to Love the *REDACTED* Douglas Hackney @dhackney dhackney@egltd.com www.egltd.com 26