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How Leaders Will Enable Digital
Transformation in the 21st Century
v1.0
Copyright	
  ©2014,	
  All	
  Rights	
  Reserved	
  -­‐	
  Adjuvi	
  LLC
Digital is changing everything we do...
So how can we
adapt our
organizations...
...to survive,
sustain, &
provide
value?
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
The Types of Business Change Today
3
Technological
Cultural
Structural
Process
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
4
We’ve learned that digitally networked
organizations get outsized benefits
Source: McKinsey Social Technology Survey (3,000 firms)
25% average
bottom line
improvement
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
The What:
Digital Business
5
New Devices
The Evolution of Apps at Work
New Models of Work
Community-Centric
Open Collaboration
Non-Hierarchical
Organizations
Borderless Dynamic
Workforce
Wearables Internet of
Things
On-Demand
Micro Factories
(3D printing)
Enterprise
App Stores
Unified Information Streams,
Apps + Data Dashboards
Quantified
Enterprise
Sharing
Economy
Contextual
Applications
Workplace
Robots
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Digital is Wiping Out Companies Faster Than Ever
6
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Why Can’t Our Organization’s Change Fast Enough?
7
The Outside World Has
Different Priorities. And It
Changes Faster Than Us.
1
Our Leaders Core
Competency Lies in Their
Business, Not Digital.
2
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
All Data Show: Leadership Driven Change is Fastest, Most Effective
8
Though Certainly Not The Only Way
Source: State of Community Management, 2014
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Because It’s Hard if You’re Not One of the Digerati
9
Source: MIT SMR Digital Transformation Survey
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
And Leaders Are Largely Responsible for the Lack of Movement
10
Source: MIT SMR Digital Transformation Survey
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
What Can Leaders Do to Speed Digital Adaptation?
11
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Rewards Work to Drive Digital Transformation
12
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Reverse Mentoring Has a Growing Track Record
13
And leaders are generally
open to it
Story of Bayer
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Establish Digital KPIs and Measure Them, Often
14
Establish Digital Versions of These:
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Beyond ‘Not Invented Here’: Culture Change for Digital
15
Leaders Must
Also Model The
Behavior They
Want to See
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Create a Properly Resourced Digital Change Program or CoE
16
Though an Ongoing Digital/Social Transformation Process is Better
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
But You Can’t Do It Alone: Everyone is in the Digital Division
17
HR
Legal
Marketing
Sales IT
Ops
Customer Care
Product
Development
So Proactive Enable Them
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
How to Proactively Enable Change Across the Organization
18
Employee Incubators
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Finally, Aim Where The Pioneers Have Found Significant Value
19
Source: Benefits of Digital Transformation, Raconteur, 2014
(cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Adjuvi LLC
Most Of All, Don’t Forget: It’s Still About People as Much as Tech
20
Digital Transformation Is About a Bright Long Term Future Together
Learn a new way to change at Adjuvi.com

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How Leaders Will Enable Digital Transformation in the 21st Century - Ignite Talk at #IBMInterConnect

  • 1. How Leaders Will Enable Digital Transformation in the 21st Century v1.0
  • 2. Copyright  ©2014,  All  Rights  Reserved  -­‐  Adjuvi  LLC Digital is changing everything we do... So how can we adapt our organizations... ...to survive, sustain, & provide value?
  • 3. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC The Types of Business Change Today 3 Technological Cultural Structural Process
  • 4. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC 4 We’ve learned that digitally networked organizations get outsized benefits Source: McKinsey Social Technology Survey (3,000 firms) 25% average bottom line improvement
  • 5. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC The What: Digital Business 5 New Devices The Evolution of Apps at Work New Models of Work Community-Centric Open Collaboration Non-Hierarchical Organizations Borderless Dynamic Workforce Wearables Internet of Things On-Demand Micro Factories (3D printing) Enterprise App Stores Unified Information Streams, Apps + Data Dashboards Quantified Enterprise Sharing Economy Contextual Applications Workplace Robots
  • 6. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Digital is Wiping Out Companies Faster Than Ever 6
  • 7. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Why Can’t Our Organization’s Change Fast Enough? 7 The Outside World Has Different Priorities. And It Changes Faster Than Us. 1 Our Leaders Core Competency Lies in Their Business, Not Digital. 2
  • 8. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC All Data Show: Leadership Driven Change is Fastest, Most Effective 8 Though Certainly Not The Only Way Source: State of Community Management, 2014
  • 9. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Because It’s Hard if You’re Not One of the Digerati 9 Source: MIT SMR Digital Transformation Survey
  • 10. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC And Leaders Are Largely Responsible for the Lack of Movement 10 Source: MIT SMR Digital Transformation Survey
  • 11. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC What Can Leaders Do to Speed Digital Adaptation? 11
  • 12. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Rewards Work to Drive Digital Transformation 12
  • 13. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Reverse Mentoring Has a Growing Track Record 13 And leaders are generally open to it Story of Bayer
  • 14. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Establish Digital KPIs and Measure Them, Often 14 Establish Digital Versions of These:
  • 15. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Beyond ‘Not Invented Here’: Culture Change for Digital 15 Leaders Must Also Model The Behavior They Want to See
  • 16. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Create a Properly Resourced Digital Change Program or CoE 16 Though an Ongoing Digital/Social Transformation Process is Better
  • 17. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC But You Can’t Do It Alone: Everyone is in the Digital Division 17 HR Legal Marketing Sales IT Ops Customer Care Product Development So Proactive Enable Them
  • 18. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC How to Proactively Enable Change Across the Organization 18 Employee Incubators
  • 19. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Finally, Aim Where The Pioneers Have Found Significant Value 19 Source: Benefits of Digital Transformation, Raconteur, 2014
  • 20. (cc) 2015 Adjuvi, LLC | Creative Commons. Some Rights Reserved. | @dhinchcliffe Adjuvi LLC Most Of All, Don’t Forget: It’s Still About People as Much as Tech 20 Digital Transformation Is About a Bright Long Term Future Together Learn a new way to change at Adjuvi.com