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Linking what you learn with day to day practice - 2013 Training Brochure
DHP Research & Consultancy Training Brochure 2013
www.dhpresearch.com Training Proposals 1 Cognitive Interviewing Skills 2 Designing Patient Experience & Health survey Questionnaires and Health 3 Survey Questionnaires . 4 Patient Reported Outcome Measures in Clinical Trials and Health Surveys 5 Patient Experience: From Data to Insight to Quality Care Using Focus Groups and Interviews in Healthcare Research 6
www.dhpresearch.com 1 IntroductionAt DHP Research our focus is to provide high quality training to the health sector that links what you learn withday-to-day practice. To accommodate your requirements we devised two training options for you. Scheduled Training Customised TrainingChoose from one of our scheduled training courses that will If you cannot find a training course we can customise ourhelp you achieve your goals. courses to your specific objectives or design a new course specifically to match your requirements..Developed to support clinicians, commissioners and .providers, managers, health professionals and researchers Delivered at a venue or at your offices at a time convenientour Standard Scheduled Training Programme provides a to you, our training workshops are fully customised to yourrange of training including, courses in Cognitive Interviewing, requirements.Discovery Interviewing, Patient Reported Outcome Measures Delegates receive their own training pack comprising a CD of(PROMs), and Questionnaire design, the presentations, bibliography of further reading andAll our courses are taught by experienced training examples of the tools and techniques used in the workshop.consultants in a hands-on and relaxed environment and areaccompanied by comprehensive course notes and materials.Our scheduled training courses are held at our Bloxham MillBusiness Centre offices, but can delivered at a venue andtime convenient to your organisation providing 6 or moredelegated are registered.
www.dhpresearch.com 2 IntroductionCognitive Interviewing has become a standard technique in the development and evaluation of patient reportedoutcome (PRO) measures and health survey questionnaires and is an essential component in establishing thevalidity of a questionnaire.This one day course gives participants a thorough grounding in cognitive interviewing skills, including the differenttypes of interviewing techniques, planning the interviews, conducting the interviews and analysis. Course outline Key learning outcomes• Background and introduction to cognitive theory . • Design and plan a cognitive interview taking account of• Cognitive interviewing methods the different interviewing techniques• The sequencing and organising of the interview • Develop a sampling and recruitment strategy• Designing the cognitive interview probe sheets • Conduct a cognitive interview• Conducting the cognitive pre-interview and warm-up • Identify and report on problems with questionnaire items• Practicing the cognitive interview with feedback• Identifying problems in PRO items When, Cost and Location• Reporting findings and implementing changes • Wednesday April 17th 2013 • £275 + VAT. Target audience • Bloxham Mill Business Centre, Banbury OX15 4FFThe course has been developed specifically for those whoneed to plan a cognitive test for the first time or feel they • How to bookneed more understanding of the whole process, need to gainpractical experience in cognitive interviewing techniques and Contact: firstname.lastname@example.org analysis, commission research and need to understandmore about question pre-testing.
www.dhpresearch.com 3 IntroductionThis one day workshop is designed to help participants produce effective patient experience and health surveyquestionnaires that will give you reliable and valid information about the behaviours, choices, opinions andexperiences of your target population. Course outline Target audience• Establishing the key objectives of the study This course is aimed at novice and intermediate• Defining the target population experienced participants who need to design patient• Defining the Information required questionnaires as part of their work and who wish to have - Types of Data - Types of Analysis . a better understanding of best practice.• Developing a decision tree Key learning outcomes• Using the question tool bag (1) Closed Questions This 1 day course will equip participants with a thorough• Using the question tool bag (2) understanding of the key principles of questionnaire design - Rating Scales that will maximise response rates and provide reliable and - Number of Points valid information on patient behaviour and the experiences - Balanced or unbalanced of their health and care. - Dont Know Responses• Types of Rating Scale When, Cost and Location• Precision and word crafting Qualities of a good question - Avoiding Ambiguity • Wednesday May 15th 2013 - Avoiding bias • £225 + VAT. - Use of Language • Bloxham Mill Business Centre, Banbury OX15 4FF• Question order How to book• Layout, instructions, routing and coding Contact: email@example.com
www.dhpresearch.com 4 IntroductionThis one day workshop is designed to help participants produce effective patient experience and health surveyquestionnaires that will give you reliable and valid information about the behaviours, choices, opinions andexperiences of your target population. Course outline Key learning outcomes• What is a PROM and why use them? By the end of the course delegates will be equipped with a• A look at the different types of information we can get practical understanding of the key concepts around what from a PROM PROMs are, what they measure and why use them. You will• How is a PROM developed? An overview of the key stages also gain greater insight into the different types available, in the development of a PROM . issues of reliability and choosing the appropriate PROM for• Choosing the right PROM – A review of the selection the study. criteria including practicality, purpose of the study, validity and reliability, feasibility generic versus disease-specific When, Cost and Location• PROMs and commissioning – Can PROM data support the • Wednesday 12th June 2013 commissioning process? • £225 + VAT.• End-point and Conceptual Model development • Bloxham Mill Business Centre, Banbury OX15 4FF• Interpreting and presenting PROM data How to book Target audience Contact: firstname.lastname@example.orgThis is an introductory course is suitable for clinical trialists,researchers, healthcare professionals and commissionerswho have limited experience of PROMs and want to gain agreater and practical understanding of what they are andhow best they can be used in different health care settings.
www.dhpresearch.com 5 IntroductionHow much do we miss what the data is telling us and how do we move from the data to real and actionableinsight that leads to improved delivery of healthcare?The workshop explores how your organisation/practice can gain credible, practicable and actionable insight fromthe patient’s experiences and actively respond to it in improving the quality of care.We will provide you with the techniques to get more originality, innovation, clarity and depth of thinking ratherthan just looking at frequency counts. Course outline . Key learning outcomes• Basic elements of data collection, management and Choose the most appropriate method of data collection storage Understand what the data is telling you• Selecting the appropriate method for collecting patient How patient feedback can be used more creatively experience• Getting from data to actionable insight – getting a When, Cost and Location different perspective • Wednesday 17th July 2013• How insight can be effectively deployed in providing • £225 + VAT. improved healthcare • Bloxham Mill Business Centre, Banbury OX15 4FF• Developing a practical service improvement plan How to book Target audience Contact: email@example.comHealthcare Professionals , practice managers, generalpractitioners, and management involved in the improvementof the patient’s experience.
www.dhpresearch.com 6 IntroductionQualitative research methods are now a major methodology used in healthcare research – largely because of amore widespread recognition of the value of gaining knowledge about ‘how events look and seem through theeyes of those involved in them’. The most common research techniques used in qualitative designs are individualand group interviews. Course outline Key learning outcomes• What are the key differences between one-to-one and • The appropriate use of different ways of collecting verbal group interviews, and when should researchers think data. about using these techniques? •. The design of materials for one-to-one interviews and focus groups.• How should interview and focus group plans fit into • The conduct of one-to-one interviews and focus groups. research designs in terms of sampling, access and • Maximising the quality of data collected. recruitment?• Developing a semi-structured interview topic list - how When, Cost and Location can as much control as possible over the interview • Wednesday 11th September 2013 ‘agenda’ be given to the research participants? • £225 + VAT. • Bloxham Mill Business Centre, Banbury OX15 4FF• The use of stimulus material to facilitate focus group discussions. How to book Target audience Contact: firstname.lastname@example.orgHealthcare Professionals , practice managers, generalpractitioners, and management involved in the improvementof the patient’s experience.
To book your place email@example.comDHP Research & Consultancy LtdBloxham Mill Business Centre, Barford Road, Bloxham,Banbury, Oxfordshire OX15 4FFTel: +44 (0)1272 4233Tel: firstname.lastname@example.org Copyright DHP Research 2012