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Management:
Doing the non-obvious! III
Diego Pacheco
@diego_pacheco
❏ Cat's Father
❏ Head of Software Architecture
❏ Agile Coach
❏ SOA/Microservices Expert
❏ DevOps Practitioner
❏ Speaker
❏ Author
diegopacheco
http://diego-pacheco.blogspot.com.br/
About me...
https://diegopacheco.github.io/
Complex Systems, Re-enforce Loops
Lean does not work is you don't want to change!
Your process are your limitations
Biases: Planning Fallacy
Biases: Availability biases
(just because we remember more often does not mean they happen more often)
We prefer WRONG
information over no
information!
Biases: Action Biases (Society prefers action rather than wait and take the best strategy)
Biases: IKEA effect (Effort Justification)
Shrinks call: Season and Freezing: We favor the
comfort of conviction over doubt
Work does not work anymore. Sabotage or work?
❏ How much meetings COST? (3M dollars)
❏ Bureaucracy is a liability (Work is broken)
❏ Modern work is indischingable from
SABOTAGE.
❏ We are addicted to the idea that the world
is predictable and in CONTROL.
❏ Cancel all meetings for 2 weeks - practice -
and them what do we miss?
❏ Solution: People Positive + Complexity Aware
We can't Fix problems we refuse to notice !!!
it’s part of the cure the wish to be cured -- Seneca
Care + Demanding
Skin in the Game
❏ Via Negativa == We know easily what's
wrong vs what's right
❏ There is no evolution without the risk of
extinction
❏ People who design without Skim in the
Game tend to COMPLICATED things -
more than necessary.
Stop Romanticize life…
❏ The backward laws = the more your try to
feel better the more you dont feel better.
❏ It's okay for things to sucks sometimes!
❏ Sometimes emotional pain is necessary to
avoid the same mistake in the future
❏ What creates our positive experiences will
create our negative experiences. e.g
Marriage, Job, etc...
❏ What pain are you willing to struggle for?
Stop Romanticize life…
❏ Happiness requires struggle, no pain-free life.
❏ We choose the values and metrics to live by.
❏ Instead of looking to being RIGHT all the time
- look for how to be WRONG all the time:
❏ Being wrong opens the possibility to
change
❏ Being wrong opens the possibility to learn
Emotional Agility: Brood or Bottle?
Emotional Agility: Brood or Bottle?
Emotional Agility: NASA!
Trillion dollars coach: Forcing Tensions!
Emotional Solve > Problem Solve
Require PROOF is the enemy of PROGRESS - that's
why companies like Amazon have DISAGREE and
COMMIT
Argument bully && Conviction == prison,
WE need to get rid of echo chambers and get different
points of view.
Typing point leaders == when there are scarce
resources, rather than ask for more resources, try to
get more value from the resources they already have.
Dealing with Scarcity
❏ 3 TIPS
❏ Hot Spots: low resource, high perf gains
❏ Cold Spots: high resource, low perf gains
❏ Horse Trading
❏ Over time move your resources from Cold Spots to Hot Spots
Pragmatic Prog: Orthogonal Systems
Operational System for Work
Red Team
From military (Put yourself out of business)
Boosting Performance creates demange at long run!
Management: Doing the non-obvious! III
Management: Doing the non-obvious! III
Management:
Doing the non-obvious! III
Diego Pacheco

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Management: Doing the non-obvious! III