This is the second of a three part series that covers the basics of installing, configuring and maintaining Microsoft Small Business Server 2003. This part covers an introduction to what Small Business Server is and how to determine the best configuration. It also covers how to install the product.

1. Small Business Server
B siness Se e
Part 1
Presented by :
Robert Crane BE MBA MCP
director@ciaops.com
director@ciaops com
Computer Information Agency
http://www.ciaops.com
Agenda
Week 1 – What is SBS / Setup
Week 2 – Using & configuring SBS
Week 3 – Troubleshooting
2

2. Week 1 Agenda
SBS “fit” in Microsoft product line.
fit line
History of SBS.
SBS versions and contents.
Considerations limitations.
Conside ations & limitations
Hardware recommendations.
Installing the product. 3
Simplifying The Power Of
Microsoft Windows Server for
Small and Medium Businesses
Level IV
Level III
Level II
Level I
Windows XP
Wi d Windows
Wi d SBS 2003 Multi-Server
M lti S
Professional Small Business + Windows Specialization
Peer-to-Peer Server 2003 Server 2003
Extend The Networking Grow Your Integrate Servers
PC Value Solution for Windows Network for Maximum Performance
for Your Small Business to Meet Expanding and Flexibility
Business Business Needs
4

3. History
Version 4.0 ( 1997 )
Version 4.5 ( 1998 )
Version 2000
Version 2003
Version 2003 R2 ( 2006 )
Version 2008 (Nov 2008)
5
SBS V4.0 SBS 2003 SBS 2003 R2
SBS V4.5 SBS 2000
SBS2003 Sales
Windows Small Business Server 2003
Windows Small Business Server 2000
“It's hard to beat the value and powerful out-of-the-box
out-of-the-
functionality of SBS 2003” 6
PC Magazine

4. Why use SBS ?
Value for money.
Use high end applications like Exchange and
SQL.
Remote access.
Centralized information storage and
management.
Improved security
security.
Get Outlook 2003 included. (not SBS 2008)
Fax server.
Get ready made intranet ( Sharepoint ).
7
Top Ten Reasons To Use
Windows Small Business Server 2003
Create a central and secure place to store critical
business information.
Guard against data loss.
g
Ensure network security, thoroughly and easily.
Keep your business up and running.
Access information from anywhere, anytime and any device.
Improve team performance through enhanced collaboration.
Increase sales and reduce costs by analyzing and managing your
y y g g gy
business with line-of-business applications.
line-of-
Reach more customers and serve them better, all day,
every day.
Get up and running quickly and easily.
Get a platform that is easy to grow with today and tomorrow. 8

5. Requirements ( Microsoft )
Minimum
Processor : 300Mhz
Memory : 256MB
Disk : 5GB
Recommended
Processor : 500Mhz
Memory : 512MB
Disk : 10 GB
19
Windows Small Business Server
2003 - System Requirements
Standard and Premium Editions:
– 550 MHz or faster processor clock speed recommended; 300 MHz minimum
– Intel Pentium/Celeron family, or AMD K6/Athlon/Duron family, or
family family
compatible processor
– CD-ROM or DVD-ROM drive
CD- DVD-
– Super VGA (800 x 600) or higher-resolution monitor recommended;
higher-
VGA or hardware that supports console redirection required
– Keyboard and Microsoft Mouse or compatible pointing device, or
hardware that supports console redirection
– Ethernet network interface card from the Windows Server 2003
Hardware Compatibility List
Standard Edition Premium Edition
– 384 MB of RAM or higher – 512 MB of RAM or higher
recommended (256 MB recommended (256 MB minimum; 4
minimum: 4 GB GB maximum)
maximum) – 5 GB of available hard-disk space* (2
hard-
– 4 GB of available GB required if upgrading from SBS
hard-
hard-disk space* 2000)
20
* Actual requirements will vary based on system configuration and the applications and features selected for install.

6. Recommendations – SBS2003
Minimum 2GB RAM ( 4GB better ).
)
Dual processor.
RAID disk.
80 GB Hard disk space.
2 x network cards
cards.
External tape drive.
Dual power supply.
Uninterruptible Power Supply. 21
Limitations
75 license limit
limit.
4GB Server RAM. (SBS2003 only)
All server software on single server.
SBS Server must be root of active
directory ( i.e. first server in domain ).
1 Exchange email organization.
16GB total private email storage.
( With Exchange SP2 now up to 75GB, SBS2003 only )
22

7. Windows Small Business Server
2003
Licensing
Server/CAL Model:
Cost-
Cost-effective
Scalable
Flexible
New Options:
User or Device CALs
External Connectors
User CAL Device CAL
Allows a named user to access Allows multiple users to access
the server from multiple the server from a single device
devices
Example: A call-center terminal
call-
Example: A sales person who is used by 3 different people
accesses their email through a throughout a day.
laptop, phone, and web browser. Only 1 device CAL is used
23
Only 1 user CAL is used
• Automated, network-wide patch and update management for
network-
all Microsoft Update supported products, lowering the costs of
ll Mi ft U d t t d d t l i th t f
managing a Microsoft-based network and helping to maintain
Microsoft-
a more secure infrastructure.
• Increased mailbox limits from 16 GB to 75 GB, enabling
improved productivity for employees.
• Inclusion of SQL Server 2005 Workgroup Edition technology in
SBS 2003 R2 Premium Edition.
Edition
• Expanded client access license (CAL) rights, including access to
additional Exchange Server 2003 and SQL Server 2005
Workgroup Edition servers in the SBS 2003 R2 network,
allowing customers more flexibility in growth.
24

8. Misconceptions dispelled
Can have multiple servers in SBS
domain.
Can have multiple domains and SBS
on same cabling.
Applications like Exchange, SQL, ISA,
etc are the same as enterprise
editions just limited to operate on the
SB server.
Things work better using wizards.
25
SBS 2008
15-Nov-
15-Nov-2008
26

9. Server Essential 2008
15-Nov-
15-Nov-2008
27
SBS 2008 differences
64 bit hardware
No support for tape drive backups
Easier to set up and migrate
Premium supports 2 server
environment
Only support for 1 network card
configuration
No inbuilt firewall
28

10. SBS 2008 differences
Based on Windows Server 2008
Includes Exchange 2007
Does not include Outlook client
Includes SharePoint v3
SBS more expensive, Cals cheaper
p , p
Can add 1 Cal at a time (SBS 2003 =
min 5 cals)
cals)
Add memory > 4GB ( 8-10 GB
8-
29
recommended.
Planning
Hardware.
Hardware
Disk space / partitioning.
Internet connection.
Migration.
Licensing.
Licensing
IP addressing.
Management.
30

11. Hardware
Name brand bundles offer best value.
Warranty, ensure 3 – 5 years.
Use disk redundancy = RAID.
Aim for 3 - 5 year time frame.
Memory is cheap, so use as much as you can.
Install an Uninterruptible Power Supply (UPS).
Co s de edu da t power supplies server.
Consider redundant po e supp es in se e
Ensure that all firmware is up to date prior to install.
Recommend CAT6 cabling to support gigabit Ethernet.
Recommend external tape drive for off site backups.
31
Hardware – RAID
Redundant Array of Inexpensive Disks
Non - RAID RAID 1 RAID 5
XDisk
X
Disk Disk
X
Disk Disk Disk
Data Data Data
Data loss No Data loss No Data loss
With hot swap technology
32
Downtime No Downtime No Downtime

12. Hardware – RAID
Redundant Array of Inexpensive Disks
RAID 5 ( 4 Disk set : 3 + Spare )
X
Disk Disk Disk Disk Disk
Data Spare Spare
Automatic fail over
No Data loss
33
No Downtime
Hardware – RAID
Redundant Array of Inexpensive Disks
RAID 5 ( 4 Disk set : 3 + Spare ) )
4 No Spare
Disk Disk Disk Disk
Data Spare Free space
Data growth
No Data loss
34
No Downtime

13. Hardware – UPS
Uninterruptible Power Supply
Non - UPS Non - UPS
UPS
X
Power
X X Power
Po er
Power loss
Data loss No Data loss
Downtime No Downtime 35
Hardware – UPS
Uninterruptible Power Supply
p pp y
Non - UPS UPS
UPS
Power Power
Power surge
Data loss No Data loss
36
Downtime No Downtime

14. Bundle
Deals
37
Disk partitioning SBS 2003
Spilt disk into 3 partitions C:, D:, E:
C: D:
C: = 1/6th total disk – Windows (up to 25GB)
D: = 2/6th total disk – Programs (up to 30GB)
E: = 3/6th total disk – Data
/
F: = CD-ROM
CD-
Recommend that backup device can store
all data on one media ( ie tape ). 38

15. Disk partitioning SBS 2008
Minimum C: during setup = 65 GB
All software is installed to C: by default
Data can be relocated later via wizards
Recommended that at least 1 additional
drive be created for data storage.
39
Internet connection
Can use dial up – but don’t !
don t
Broadband with static ( set ) IP address.
Use server to host emails but not web
sites.
Static IP address allows easier remote
access and management.
Broadband packages are cheap, so get
one with a big download limit. 40

16. Migration – SBS 2003
Clean installs to new hardware always best.
best
Can only upgrade from SBS 2000 or
Windows 2000 ( or better ) installations.
Can upgrade from SBS 2003 Standard to
Premium if needed.
Can upgrade from SBS 2003 Demo to Retail
pg ade f om
if needed.
Can upgrade SBS 2003 to Enterprise
editions of Windows Server, Exchange, etc
via a ‘transition pack’. 41
IP addressing
Default = 192.168.16.X
192 168 16 X
Can make anything you like.
Choose reserved addressing ( usually
10.X.X.X )
42

17. Management
Networks require continued maintenance to
perform optimally.
Software needs regular updating and
patching.
User requirements constantly change.
Security always challenge.
Sec it is al a s a challenge
Consider who is going to do this ? Do you
want to do it ?
SBS is Microsoft’s MOST COMPLEX product.
43
New Certification
“Microsoft Small Business Specialists are
Microsoft
specially trained to understand small
business needs. They can help you
choose and implement the right
business solution more quickly and
easily, saving time and money.”
il i i d ”
44

18. The plan – SBS 2003
Workstation
Remote User
Tape Drive
Switch
ADSL Router
SB Server Internet
Fax Modem
45
The plan – SBS 2008
Workstation
Remote User
Switch ADSL Router
Internet
Fax Modem
SB Server 46

19. The plan – SBS 2003
Small Business Server
Intranet
Emails
Server
Internet
Sharepoint Exchange
y
Proxy
Internet
ISA Firewall
Fax server
Database
File & Print Server
47
Windows 2003 SQL
Installing – SBS 2003
1.
1 Blue screen / DOS part
part.
2. Graphical Windows 2003 setup.
3. Applications setup.
4. User and computer setup.
5. Client computer setup.
48

20. Installing – Blue screen
1.
1 Install disk drivers
drivers.
2. Create C: partition only.
3.
3 Format partition and install Windows
Server 2003 files.
49
50

21. Installing – Blue screen
Demo
Stage 1
St
51
Installing – Windows
1.
1 Set server name
name.
2. Set administrator password.
3. Enter license key.
52

22. 53
Installing – Windows
Demo
Stage 2
St
54

23. Configuring – Networking
After Windows 2003 install returned
to Windows.
Add additional drivers.
Partition and format remaining hard
disk.
Select server and domain names.
Commence SBS application install.
55
56

24. 57
SBS Domain names
By default have .local extension.
local extension
Are meant for internal use only.
Don’t use .com or .com.au extensions.
If using Macintoshes in domain use
.LOC or .LAN domain extension.
LOC LAN extension
Avoid using domain names with
spaces or special characters ( eg
!@#$% etc ). 58

25. 59
60

26. 61
SBS server IP address
192.168.16.2
192 168 16 2 by default
default.
Can be changed to any valid IP
address.
Use “private” IP address range if
possible.
This IP range is what all internal
devices will need to connect on.
62

27. 63
64

28. 65
Installing – Applications
Demo
Stage 3
St
66

29. Installing – Applications
After Windows 2003 install returned
to Windows.
Add additional drivers.
Partition and format remaining hard
disk.
Select server and domain names.
Commence SBS application install.
67
68

30. 69
70

31. 71
72

32. Installing – Applications
Demo
Stage 4
St
73
Premium installation
Install Premium components ( SQL &
ISA ) after standard install complete.
Install SQL 2005 first.
Install ISA 2004.
Install Exchange + Sharepoint
patches.
Install 2003 R2 Technologies.
74

33. 75
76

34. Installing – Applications
Demo
Stage 5
St
77
Installing
Reboot when complete.
Install Critical updates.
78

35. SBS 2003 Service Pack 1
( if you have prior versions of SBS 2003)
Available as a download or CD from Microsoft
Includes :
– Exchange 2003 Service Pack 1 ( SP2 now available )
– Sharepoint Service Pack 1 (SP3 now available )
– SQL Service Pack 4 ( SBS Premium only )
– ISA 2004 ( SBS Premium only )
– Windows Server 2003 Service Pack 1 (SP2 now available)
– SBS Service Pack 1
Don’t install Windows Server 2003 SP2 or ISA
2004 individually ! ( Things break )
79
Service Pack 1 – how to tell
80

36. Installing – User setup
Follow “To Do list
To Do” list.
Connect to Internet.
Adding multiple users.
Adding computers & applications.
81
82

37. Installing – To Do list
Demo
83
Installing – Workstations
Physically connect workstation to
network.
Open browser.
Type in
http://servername
http://servernameconnectcomputer
Follow prompts.
84

38. Installing – Workstations
Demo
85
Other installations
Anti-
Anti-virus
Anti-
Anti-spyware
Backup software
Line of business applications ( ie
accounting, production etc )
accounting production,
Ensure that are compatible with SBS !
86

39. References
http://www.microsoft.com/windowsserver2003/sbs/default.mspx - Microsoft SBS Site
http://www.microsoft.com/windowsserver2003/sbs/r2/default.mspx - SBS R2
http://www.microsoft.com/WindowsServer2003/sbs/evaluation/features/default.mspx
- SBS Features
http://www.acnc.com/raid.html - RAID information
http://www.microsoft.com/australia/smallbusiness/ - Microsoft Small Business entry
page
http://www.microsoft.com/windowsserver/essential/sbs/default.mspx - SBS 2008
http://www.microsoft.com/windowsserver/essential/products.mspx - Server 2008
Essential
E i l
87