Iso Overview

ISO 9001:2000 An overview of the new international Quality Management standard ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Purpose Of The Presentation ,[object Object],[object Object],[object Object]

ISO 9001:2000 ,[object Object],[object Object],Shift in ISO 9000 Focus

[object Object],[object Object],ISO 9001:2000 (con’t) ISO 9002 ISO 9003 ISO 9001

ISO 9001:2000 (con’t) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Continued next page

ISO 9001:2000 (con’t) ,[object Object],[object Object],[object Object]

A Process Approach ,[object Object],[object Object],[object Object]

Process Approach (con’t) Management responsibility Measurement , analysis , improvement Resource management Product ( and / or service ) realization C u s t o m e r R e q u i r e m e n t s C u s t o m e r QUALITY MANAGEMENT SYSTEM CONTINUAL IMPROVEMENT Input Output Product / Service S a t i s f a c t i o n

The 8 Quality Principles ,[object Object],[object Object],[object Object],[object Object],Continued next page

The 8 Quality Principles (con’t) ,[object Object],[object Object],[object Object],[object Object]

Implementing ISO 9001:2000 ,[object Object],[object Object],[object Object],[object Object],[object Object]

Iso Overview

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Iso Overview