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Cooperrider mpod webcast 2011

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David Cooperrider webcast for people interested in positive organization development--what David calls "the next IPOD"

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Cooperrider mpod webcast 2011

  1. 1. Appreciative Inquiry a positive revolution in change David L. Cooperrider PhD . Case Western Reserve University Department of Organizational Behavior The Next iPoD Innovation Inspired Positive Organization Development --To initiate application to our next MPOD please call Pat Petty 216-368-4642. To register for the Appreciative Inquiry Certificate Program (held at Case Western Reserve University or at Longboat Key Florida, call James 216-368-6413. For a draft paper on today’s webcast click on “David’s Commentary” on the AI Commons
  2. 2. Fields Informing iPod A Time for Re-thinking Human Organization and Change Appreciative Inquiry and the New Model of Positive Change Next Generation Action Research
  3. 3. My Favorite “AI” Change Champions— Positivity, High Engagement, Successful Change Leadership <ul><li>Largest Corporation in the World $400b— Managing Change Without Precedent </li></ul><ul><li>Fastest Growing Sand Mining Company— People Inspired Everyday—as Designers </li></ul><ul><li>One of the World’s “Most Successful Banks” During Financial Meltdown— Innovation From Every Leve l </li></ul>Jenniffer Deckard, CFO
  4. 4. This Session What is Appreciative Inquiry? *positive psychology and business—Positive OD *the question of change at the scale of the whole *exciting story of combination of “AI” and sustainability
  5. 5. An Exciting Start: The “S” Frontier and How Fast This is Moving in Business and Society
  6. 6. Top Rated Stars in Virtually Every Industry Are Becoming Leaders in Sustainable Value Innovation Firms of Endearment GE, Whole Foods, Eaton, Toyota, and Green Mountain Coffee Roasters—generating investor returns at a rate of some 1,026 percent over a ten year period compared to 122 percent for the S&P 500?
  7. 7. &quot; Bankruptcy of the Soul of Our Institutions&quot; MARKET SHIFT: ENERGY * INNOVATION * JOBS GLOBAL-Shift FIRMS OF ENDEARMENT: Solid Research Data 1,000s of HEADLINES— Just this Fall
  8. 8. The Idea of Appreciative Inquiry
  9. 9. Peter Drucker on Leadership: Our Last Conversation <ul><li>“ The task of leadership is to create an alignment of strengths…making a system’s weaknesses irrelevant”. </li></ul><ul><li>See Cooperrider Commentary </li></ul><ul><li> </li></ul>
  10. 10. Where is the Field of Positive OD Heading? 3 Circles of the Strengths Revolution Appreciative Inquiry AR
  11. 11. The Strength of Strengths-Based Leadership is Obvious? The Positive Psychology Research Revolution But Does it Translate to Business? The 80/20 Data Set
  12. 12. Deficit Theory of Change <ul><li>Identify problem </li></ul><ul><li>Conduct root cause analysis </li></ul><ul><li>Brainstorm and analyze possibilities </li></ul><ul><li>Action plans/Treatment </li></ul><ul><li>Most schools, companies, families and organizations function on an unwritten rule… </li></ul><ul><li>“ Let’s fix what’s wrong and let the strengths take care of themselves” </li></ul><ul><li>--Gallop Poll </li></ul><ul><li>The 80% Focus on Weaknesses: AACF—Which Would You Spend Most Time On? </li></ul>Metaphor: Organizations are problems-to-be-solved
  13. 13. <ul><li>Appreciate “What’s Best?” </li></ul><ul><li>Imagine “What’s Next?” </li></ul><ul><li>Design “How Might We?” </li></ul><ul><li>Create “What Will We?” </li></ul><ul><li>Identify problem “What’s Wrong?” </li></ul><ul><li>Conduct root cause analysis </li></ul><ul><li>Brainstorm solutions </li></ul><ul><li>Develop treatment - action plans to “solve” </li></ul>Deficit Management (problem-analytic error reduction) (innovation inspired by “life”) Appreciative Inquiry Problem Metaphor: Organizations are: “ problems to be solved” Mystery Metaphor: Living systems; webs of life “ universes of infinite strengths”
  14. 14. Appreciative Inquiry is a Shift <ul><li>“ No problem can be solved from the same level of consciousness that created it. We must learn to see the world anew.” - --Albert Einstein </li></ul><ul><li>“ The real act of discovery consists not in finding new lands but seeing with new eyes.” </li></ul><ul><li>--Marcel Proust </li></ul>
  15. 15. The AI 4-D Model for Strengths-based Change Discovery “ What gives life?” The best of what is. Appreciating Dream “ What might be?” Envisioning Results/Impact Design “ What should be – the ideal?” Co-constructing Destiny “ How to empower, learn, and improvise?” Sustaining Affirmative Topic
  16. 16. Success Factors The AI Summit <ul><li>“ Whole System” in the Room </li></ul><ul><li>The Task is Clear </li></ul><ul><li>Stakeholders Match the Task </li></ul><ul><li>The “Concentration-Effect” of Strengths </li></ul><ul><li>Top Down & Bottom Up & Whole </li></ul><ul><li>From Dialogue to Design-Inspired Innovation </li></ul><ul><li>2 ½ -3 Day Event: 300 to 2,000 Participants </li></ul><ul><li>Face-to-Face & World-Wide Web </li></ul><ul><li>Uncommon Action Results </li></ul>
  17. 17. Nutrimental Health Foods The Results One Year Later <ul><li>Rodrigo Loures, CEO </li></ul><ul><li>300 % Increase in Revenues and Profit </li></ul><ul><li>75 % Decrease in Absenteeism </li></ul><ul><li>Appointment to President Lula’s Economic and Social Council </li></ul><ul><li>World Business Academy Award </li></ul><ul><li>Rise to Best 100 Companies in the Nation </li></ul>
  18. 18. Why Does the Experience of the “Whole System” Bring Out the Best? Why so easy? Spark innovation and collaboration? Make change less traumatic? Create high engagement? Build leaders at every level?
  19. 19. &quot; Bankruptcy of the Soul of Our Institutions&quot; Story I Will Delve Into Later “ A Great Start” Partnerships: Business, NGOs, Government The Positivity of Collective Action
  20. 20. “ As sustainability for cities and the planet becomes ever more important, the question isn't whether cities will do this; the question is: Which ones are doing it first? And who will do it best?” -- Matt Laudenbauch, Head of IBM North America—Cleveland 2009 SUSTAINABLE CLEVELAND 2019: Building an Economic Engine to Empower a Green City on a Blue Lake
  21. 21. On June 22, 1969 the eyes of the world turned to Cleveland.
  22. 22. 50 years later in 2019—when the world looks to Cleveland for a sensational retrospective on the fire—like a phoenix reborn from the fire, Cleveland will surprise, amaze, and inspire the world with its transformation to a bright green city on a blue lake.
  23. 23. Sustainable Cleveland 2019 <ul><li>Creating an Economic Engine to Empower a Green City on a Blue Lake </li></ul>… Our Task Is Born
  24. 24. AI Summit With Whole City Sustainable Cleveland 2019: Creating A Green City on a Blue Lake
  25. 25. SPECIAL STAKEHOLDER MIX <ul><li>Steering Committee </li></ul><ul><li>Business (Large) </li></ul><ul><li>Business (Small/Medium) </li></ul><ul><li>Union/Labor/Service </li></ul><ul><li>Media/Communications </li></ul><ul><li>Academia/Education/Researchers </li></ul><ul><li>Engineer, IT, Scientist, etc </li></ul><ul><li>Non-Profit/Philanthropic/Associations </li></ul><ul><li>Arts/Culture </li></ul><ul><li>Student/Youth Leaders </li></ul><ul><li>Government/Elected Official </li></ul><ul><li>National and International “External” Stakeholders </li></ul>STAKEHOLDERS FROM ALL Sectors: SUSTAINABLE CLEVELAND 2019: Building an Economic Engine to Empower a Green City on a Blue Lake
  26. 26. 4-D Cycle & Summit Task DISCOVERY Strengths Innovations & Insights Positive Core Assets DREAM Opportunities Images of the Valued Future Cleveland 2019 DESIGN Aspirations Brainstormer Possibilities Rapid Prototyping DEPLOY Results Initiatives and Action Plans Post-Summit Momentum SUSTAINABLE CLEVELAND 2019: BUILDING AND ECONOMIC ENGINE FOR A GREEN CITY ON A BLUE LAKE SUSTAINABLE CLEVELAND 2019: Building an Economic Engine to Empower a Green City on a Blue Lake
  27. 27. Sustainability=Innovation
  28. 28. <ul><li>Advanced Energy Generation </li></ul><ul><li>Advance Energy Research and Commercialization </li></ul><ul><li>Advanced Manufacturing and Materials </li></ul><ul><li>Communications and Branding </li></ul><ul><li>Engaging 1.6 Million </li></ul><ul><li>Green Building </li></ul><ul><li>Health </li></ul><ul><li>Local Foods </li></ul><ul><li>Metrics of Success </li></ul><ul><li>Post-Summit Momentum </li></ul><ul><li>Public Contract </li></ul><ul><li>Social Capital </li></ul><ul><li>Social Entrepreneurship in the Urban Core </li></ul><ul><li>Strategic Partnerships and Learning </li></ul><ul><li>Sustainable Business Innovation and Incubation </li></ul><ul><li>Transportation </li></ul><ul><li>Vacant Land Use and Green Space </li></ul><ul><li>Waste to Profit </li></ul><ul><li>Water </li></ul><ul><li>World-Class Sustainable Education </li></ul>OPPORTUNITY AREAS THAT CAME OUT IN THE DREAM PHASE
  29. 29. A Prototype for Urban Agriculture Will Create 10,000 Jobs
  30. 30. Virtuous Cycle Example: <ul><li>Establishing First Major Freshwater Wind Energy Presence </li></ul><ul><li>Attracts leading research and minds </li></ul><ul><li>First mover advantages: $, certification centers </li></ul><ul><li>Creates New Industries </li></ul><ul><li>Suddenly GM’s Volt Cast in New Light </li></ul><ul><li>Job Opportunities; New Markets & Products </li></ul><ul><li>Shai Agassi's bold plan for electric cars-bring down cost, cleans the air we breath </li></ul><ul><li>Cleveland’s Pride </li></ul><ul><li>Bright Green Economy and National Eye </li></ul><ul><li>$ 150 Million Dolla r Agreement With GE </li></ul>How One Good Thing Can Lead to the Next
  31. 31. Summit Headlines: 700 Leaders, 3 Days &quot;Sustainability summit offers view of a green, prosperous Cleveland&quot; &quot;Summit sparks commitment to spread sustainability gospel&quot;     &quot;Mayor Jackson pulls off an amazing feat with an exhilarating, idea-sparking summit,&quot; by Charles Michener &quot;A green economic engine can drive Cleveland's future,&quot;  by David Cooperrider
  32. 32. Glavas (2009) Case Western Reserve U. [email_address] “ Hot off the Press” Research on Positive Institutions .29 .61 Perceived Sustainability Commitment of the Institution High-Quality Connections Engagement Creative Involvement .58 .37 .49
  33. 33. 30 of AI’s Top Strength-based Applications STRATEGIC Opportunities ORGANIZATIONAL CHANGE TEAM AND LEADERSHIP DEVELOPMENT • Strategic Planning and Visioning • Sustainable Enterprise • Customer Service • Product Development • Marketing and Branding • Mergers, Alliances and Customer Partnering • Process Improvement • Whole Systems Change • Culture Change • Organizational Design • Innovation and Creativity • Diversity Programs • Cross Cultural Communications • Performance Management • Developing High Performance Teams • Collaborative Networks • Conflict Resolution • Rapid Design Events • Partnerships and Alliances • Leadership Development • Executive Coaching • Life/Career Coaching • Management Education
  34. 34. The Power of Appreciation Three Facts About All Human Beings <ul><li>Exceptionality </li></ul><ul><li>Essentiality </li></ul><ul><li>Equality/Voice and Vision </li></ul>
  35. 35. <ul><li>What’s most exciting or important or provocative? </li></ul><ul><li>What new possibilities or applications might you now imagine in your work? </li></ul><ul><li>What interesting academic questions emerge for you—possible questions for research? For the practice and understanding of positive change? </li></ul>REFLECTIONS AND CONVERSATION
  36. 36. Fields Informing iiPOD Appreciative Inquiry and the New Model of Positive Change Next Generation Action Research
  37. 37. Knowledge Resources Appreciative Inquiry Cases and Tools <ul><li>AI Commons http:// </li></ul><ul><li>Click on “David Cooperrider Commentary” for draft paper related to this talk </li></ul><ul><li>The MPOD Masters Program--#1 Ranked </li></ul><ul><li> </li></ul><ul><li>+AI Certificate Program in Positive Business and Society Change </li></ul><ul><li> </li></ul><ul><li>David.cooperrider@ </li></ul><ul><li>For many news reports on the Sustainable Cleveland 2019 AI Summit see: </li></ul><ul><li> </li></ul>
  38. 38. Activation of Inquiry into “What Gives Life?” “ Appreciable World” Advancing Extension of Relatedness & Universal Capacity High Initiating Lo w <ul><li>Positive Profusion—Three Observable Phases </li></ul><ul><li>Elevate-and-Extend </li></ul><ul><li>Broaden-And-Build </li></ul><ul><li>Establish-and-Eclipse </li></ul>Elevation and Extension of Inquiry Pro-Fusion of Strengths “ Broaden and Build” Activation of Energy Establish and Eclipse See Cooperrider and Godwin, 2010