How to Teach UX Design

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"Bring cookies." As a graduate student at one of the top schools in the country, Donna worked first as a teaching assistant and then as an instructor. Exciting as the prospect was, she and her peers knew how to be students, but not how to teach. "Bring cookies" to your first and last day of class is basically what she learned in her first and only day of teacher training that first year. And you know what? It works.

Since then, Donna has taught countless of courses and workshops at the undergraduate and graduate level as well as continuing education – In this workshop, she shares what she's learned, what works, what doesn't work, as well as general approaches to teaching, teaching designers, and particularly teaching user experience design.

Expert tip: bring cookies.

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Adapted from Christina Wodtke's Teaching UX Design: http://www.slideshare.net/cwodtke/how-to-teach-ux-design
Both versions presented at General Assembly in NYC.

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How to Teach UX Design

  1. 1. HOW TO TEACH UX DESIGN Donna Lichaw @dlichaw dlichaw@gmail.com (adapted exquisite corpse style from Christina Wodtke) ! This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. 1 _ ________
  2. 2. 2
  3. 3. 3
  4. 4. “BRING COOKIES” 4
  5. 5. INTRODUCTIONS Name What you do Why you are here A bad learning experience 5
  6. 6. TOOLS http://www.criticalcommons.org/Members/fearv/clips/indie-game-the-movie-edmund-mcmillen-discusses 6
  7. 7. 7
  8. 8. 8
  9. 9. INTRODUCE 9
  10. 10. THE THING ABOUT BRAINS 10
  11. 11. TELL A STORY 11
  12. 12. BE GENUINE 12
  13. 13. PRACTICE 13
  14. 14. ! SCAFFOLDING ! ! Introduce Safe practice (exercise) Applied practice (project) Practice in new context (new project) 14
  15. 15. SAFE PRACTICE 15
  16. 16. REFLECTION 16
  17. 17. DISCUSS 17
  18. 18. ON A WALL. 18
  19. 19. ON A TABLE. 19
  20. 20. ON A PHONE. 20
  21. 21. DIARY 21
  22. 22. DRAW YOUR WEEK 22
  23. 23. FEEDBACK AND CRITIQUE 23
  24. 24. Compliment ! Criticism ! Compliment FEEDBACK SANDWICH 24
  25. 25. LISTEN TO ME! WHAT DO YOU THINK THAT BUTTON DOES? 25
  26. 26. WHEN THINGS GO WRONG 26
  27. 27. THE HISTORY OF USER EXPERIENCE DESIGN
  28. 28. 28
  29. 29. 29
  30. 30. CONFLICT 30
  31. 31. HOW TO TEACH SOMETHING YOU DON’T KNOW 31
  32. 32. USER EXPERIENCE IS BIG !
  33. 33. IT TAKES A VILLAGE 33
  34. 34. I DON’T KNOW. …BUT I’LL FIND OUT!
  35. 35. THANK YOU. QUESTIONS? (Tip: my answer will probably be “it depends” and that’s ok :) Donna Lichaw @dlichaw dlichaw@gmail.com 35

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